Date Received: 2021-06-10
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: I ordered the XXXX XXXX coolant required for my XXXXXXXX XXXX XXXX through XXXX XXXX. This was on XX/XX/XXXX. Yellow coolant was shipped twice and returned both times, with written XXXX XXXX return authorization. I have XXXX receipt of returned coolant. My Discover Card, account # XXXX, will not accept the credit return of {$140.00}. I spoke to Discover Card rep three times and they agreed with me, but I an being harassed by Discover Card and their debt collection and every month being charged {$40.00} late fee and interest on product that was returned. I have told Discover I will not pay for product I returned and sent the backup documentation. I contacted XXXX and was told credit was approved and Discover will not recognize the credit. I have 23 years business with Discover without one issue. How do I stop this harassment. I need your help. Thank you.
Company Response:
State: PA
Zip: 195XX
Submitted Via: Web
Date Sent: 2021-06-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-10
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: please review the accounts below that were reported, without any warning, it is hurting me. Identity Theft XXXX XXXXXXXX Account Number : XXXX This is not mine. 7. Identity Theft DISCOVERBANK Account Number : XXXX This is not mine. 8. Identity Theft XXXX XXXX Account Number : XXXX This is not mine. Identity Theft XXXX XXXX Account Number : XXXX This is not mine.
Company Response:
State: NJ
Zip: 07501
Submitted Via: Web
Date Sent: 2021-07-06
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-10
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: These accounts don't belong to me. Please remove them form all 3 credit reporting agencies. please see below the list of accounts that are reporting derogatory on all 3 credit reporting agencies : 1. Identity Theft XXXX Account XXXX : XXXX This is not mine. 2. Identity Theft XXXX Account XXXX : XXXX This is not mine. 3. Identity Theft XXXX XXXX Account Number : XXXX This is not mine. 4. Identity Theft XXXX XXXX XXXX Account Number : XXXX This is not mine.
Company Response:
State: NJ
Zip: 07740
Submitted Via: Web
Date Sent: 2021-06-10
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-10
Issue: Problem getting a card or closing an account
Subissue: Trouble closing card
Consumer Complaint: On or about XX/XX/2021, I applied for a secured Discover Card. I was approved immediately and the {$1000.00} security deposit was ELECTRONICALLY withdrawn from my account on XX/XX/XXXX. After I then obtained the necessary financing from another source, I canceled the account weeks ago and requested immediate return of the security deposit. Discover has been promising to return the security deposit and even is supposed to send me {$75.00} in compensation for the poor service. While I will accept the {$75.00}, what I really want is my security deposit back NOW! I was told on or about XX/XX/XXXX that the money was probably already in my account. It was not there on XX/XX/XXXX, so I contacted Discover and was told that it would be MAILED ( NOT DEPOSITED ELECTRONICALLY ). The delays in refunding my deposit have been unreasonable and unacceptable. I should have had my deposit back with an hour or day of my canceling the account. Discover has abused me, an elderly man who will be XXXX in two years. This treatment is unacceptable for anyone, let alone the elderly. Discover has had my {$1000.00} deposit since XX/XX/XXXX. They were notified of the cancellation of the Discover Card card before it even arrived. PLEASE INTERVENE and get return of the {$1000.00} security deposit ELECTRONICALLY into my account IMMEDIATELY!
Company Response:
State: MI
Zip: 48073
Submitted Via: Web
Date Sent: 2021-06-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-10
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: A fraudulent account is being listed on my credit reports from Discover Bank. Account Number XXXX. I never had this account and after numerous attemps of disputing the item, The Discover Card Company is refusing to remove the account. I have filed police reports about the identity theft and filed a complaint with the FederalTrade Commission but the XXXX and XXXX Companies are refusing to remove the fraudulent account stating the account is verified from the Data furnisher from The Discover Bank. I wrote Discover Bank for validation of the account and they refuse to send anything stating that this account can not be found. I want the credit reporting agencies to remove the fraudulent account or list it as a fraudulent account. Discover Bank XXXX XXXX XXXX XXXX, DE XXXX. Is the address that XXXX says the data is being reported from.
Company Response:
State: OK
Zip: 736XX
Submitted Via: Web
Date Sent: 2021-06-10
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-09
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: 1. Identity Theft XXXX XXXX Date of inquiry : XX/XX/2018 This is not mine. 2. Identity Theft DISCOVERBANK Account Number : XXXX This is not mine. 3. Identity Theft DISCOVER FIN SVCS LLC Account Number : XXXX This is not mine. 4. Identity Theft DISCOVERBANK Account Number : XXXX This is not mine.
Company Response:
State: NY
Zip: 11214
Submitted Via: Web
Date Sent: 2021-06-09
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-08
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: These account are not mine really, please deletrea of the 3 credit bureaus XXXX, XXXX and XXXX 1. Identity Theft DISCOVERBANK Account Number : XXXX This is not mine. 2. Identity Theft XXXX Account Number : XXXX This is not mine. 3. Identity Theft XXXX Account Number : XXXX This is not mine. 4. Identity Theft XXXX XXXX XXXX XXXX Account Number : XXXX This is not mine. 5. Identity Theft XXXX XXXX XXXX Account Number : XXXX This is not mine.
Company Response:
State: NJ
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-06-08
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-08
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: XXXX XXXX-I am a victim of identity theft. The account was opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft. Please use this report as my record of the events as my local police told me to file a report on identitytheft.gov in place of filing a police report. DISCOVERBANK XXXX-I am a victim of identity theft. The account was opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft. Please use this report as my record of the events as my local police told me to file a report on identitytheft.gov in place of filing a police report. DISCOVERBANK XXXX-I am a victim of identity theft. The account was opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft. Please use this report as my record of the events as my local police told me to file a report on identitytheft.gov in place of filing a police report. XXXX XXXX am a victim of identity theft. The account was opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft. Please use this report as my record of the events as my local police told me to file a report on identitytheft.gov in place of filing a police report.
Company Response:
State: NY
Zip: 11218
Submitted Via: Web
Date Sent: 2021-07-08
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-09
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: This original company was aware of identity theft due to my military status. After agreeing to REMOVE the negative debt since I never applied for it, they charged it off and the collection company continues to reage the debt resale and has damaged my militaryservice record and hurt my credit. The debt is NOT mine. I have requested copies of original contract, proof of legal right to collect and proof of verification method nothing has been given to me. PERMANENTLY REMOVE-off my credit report pay damages in the amount of {$5000.00}.
Company Response:
State: PA
Zip: 191XX
Submitted Via: Web
Date Sent: 2021-06-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-06-08
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I am a victim of identity theft. The following accounts were opened without my knowledge, consent or authority. I have no idea how the theft took place, nor do I have knowledge of the suspects. I did not receive any money, goods, or services as a result of the identity theft. Please use this report as my record of the events as my local police told me to file a report on identitytheft.gov in place of filing a police report.
Company Response:
State: NY
Zip: 10952
Submitted Via: Web
Date Sent: 2021-06-16
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A