DISCOVER BANK


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"Products" offered by DISCOVER BANK with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 5141129

Date Received: 2022-01-24

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: This is a follow-up complaint to complaint number XXXX that I, XXXX XXXX filed against Discover XXXX Discover alleged that I owed them a statement balance of {$12000.00}. As pursuant to 18 USC 8, all bills and coupons are obligations of the United States. As Pursuant to 15 USC 1602 ( l ), the term " credit card '' means any card, plate, coupon book or other credit device existing for the purpose of obtaining money, property, labor, or services on credit. I'm the original creditor of all credit transactions since my social security number, which is a credit card pursuant to 15 USC 1602 ( l ), was used to make all credit transactions. Discover is a third party creditor attempting to collect on a debt that was already paid, which is a violation of 15 USC 1692j ( a ). and the credit was extended by me the original creditor. Discover sent me previous billing statements attempting to verify the alleged debt. On XXXX XXXX I sent Discover a letter asking them to send validation of this alleged debt. I asked Discover to provide the information provided below : -Complete payment history, the requirement of which has been established by XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX ; XXXX XXXXXXXX XXXXXXXX XXXX XXXX. Please provide verification by line item ( with an explanation of each item such as when the purchase took place, how much the item was, were the goods received, when were the goods received, etc. ) for the entire amount you say I owe. -Date of Last Activity -My full, complete and correct social security number that may help to identify me as the correct person you are trying to collect from. -The agreement that bears the signature of the alleged debtor wherein he agreed to pay the original creditor. -The obligation between you and I that allows you to collect on the alleged debt and any transactions between your company binds me to an agreement to pay your company any money that you claim I owe. -Proof of photo identification ( i.e., driver 's license, state identification card, orother government-issued identification card ) that waspresented to youat the time of incurring this debt. -Letter of sale or assignment from the original creditor to your company. ( Agreement with your client that grants you the authority to collect on this alleged debt. ) XXXX XXXX XXXX XXXX Services, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX ) - information relating to the purchase of a bad debt is not proprietary or burdensome. Debtor must phrase their request clearly to obtain : The source of a debt and the amount a bad debt buyer paid for plaintiff 's debt, how the amount sought was calculated, where at issue a list of reports to credit bureaus, and documents conferring authority on defendant to collect debt. -Proof that this debt has not beenwritten off as a tax liability. -Any other intimate knowledge of the creation of the debt by you, the collection agency. My debt validation letter was received on XX/XX/XXXX. Discover has yet to provide me with proof validating the alleged debt. Discover has even attempted to resume collection activities, which is a violation of the FDCPA 809 ( b ). Discover has charged me late fees which have increased the alleged debt to {$12000.00}. My credit score was also negatively impacted and dropped from a XXXX to a XXXX.

Company Response:

State: NJ

Zip: 07050

Submitted Via: Web

Date Sent: 2022-01-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5140743

Date Received: 2022-01-23

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Dear CFPB, Some of the questions on the forms- they ask if I tried to fix the problem with the Company! Yes! Yes! I have done so much to straighten these matters out with the Companies! So many Phone Calls! So many E-Mails! And Paper Mails! AN ENORMOUS AMOUNT OF PROBLEMS - seems - to have started when something went wrong with 1 accountatXXXX! It was aCheckingAccnt. I was using that accountto make automatic payments to a lot of Credit Card Companies. When something went wrong with thatcheckingaccountatXXXX- it caused things to go wrong with payments to Credit Card Companies! Then - that caused Credit Card Companies to start sending false info to my files at Credit Bureaus! Then - that caused those Credit Bureaus to send false info about me to a lot more Companies! Maybe all over Corporate America? How many Companies??? Strange thing- if somethinggoes wrong with 1 account- if it is acheckingaccount- it can spread a lot of problems to a lot of companies! I have done so - SO MUCH totry to getthese things straightened out withCompanies! And I gave the XXXX XXXX a back-up checkingaccount number that they can use until the primary checking account is fixed! I will file a more detailed complaintwhen I have more time & more energy! There R so many more details to write about! When I have better health!

Company Response:

State: NY

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-01-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5140689

Date Received: 2022-01-23

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Consumer Complaint: I have filed a complaint with CFPB, earlier ( Nos. XXXX & XXXX ) Upon the receipt of a letter, dated XX/XX/2022 from Discover Card Executive Office of Customer Advocacy requesting payments for unauthorized/unrecognized charges, I would like to upload additional documentation along with a copy of my letter to XXXX XXXX, XXXX Office of Customer Advocacy, Discover Card Corporation . As I have included details concerning several points worth of attention. Thanks. Regards, XXXX XXXX

Company Response:

State: WI

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-01-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5140300

Date Received: 2022-01-23

Issue: Struggling to pay your bill

Subissue: Credit card company won't work with you while you're going through financial hardship

Consumer Complaint: Discover is sending me aXXXX for debt that is over XXXX years old

Company Response:

State: CA

Zip: 95376

Submitted Via: Web

Date Sent: 2022-01-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5139973

Date Received: 2022-01-23

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Several Credit cards were stolen in 2017 including Discover. I filed sheriffs reports regarding the credit card theft together with theft from my rural mailbox. I notified Discover who denies to this date. I have repeatedly sent all information including sheriffs reports and arrest information on the person who impersonated and falsely pretended to Discover. But Discover continues to ignore and deny. The credit card limit was {$7700.00} and Discover even allowed the thief to exceed the limit to {$12000.00}. Discover continues to adversely report and now adds insult to injury. See attached 1099. Discover charged off and I gave up and decided to wait for Discover to fall off my report on its own. But now Discover is claiming I benefited from the theft when I received {$0.00} benefit or anything for all the fraudulent purchases. This is wrong and now burdens me with more work. In addition to complaints I now have to file the necessary IRS forms to deny the fraudulent 1099.

Company Response:

State: TX

Zip: 77494

Submitted Via: Web

Date Sent: 2022-01-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5139425

Date Received: 2022-01-22

Issue: Credit monitoring or identity theft protection services

Subissue: Billing dispute for services

Consumer Complaint: The account ending in XXXX contains a billing error. Upon receipt of the documents herein and of this notice, you are hereby notified Pursuant UCC 1-202f.

Company Response:

State: GA

Zip: 30281

Submitted Via: Web

Date Sent: 2022-01-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5139103

Date Received: 2022-01-23

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Discover Card has been setup on a payment plan and balance has been agreed upon for settlement. Discover card has been contacted and yet will not act to correct the balance, payments made and this has to be addressed as per letter that is attached.

Company Response:

State: CA

Zip: 95747

Submitted Via: Web

Date Sent: 2022-01-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5137978

Date Received: 2022-01-21

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: I have asked many, many times to have them take me off their list... they just laugh at me.

Company Response:

State: MA

Zip: 02124

Submitted Via: Web

Date Sent: 2022-02-01

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5137473

Date Received: 2022-01-22

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I am having a identity theft issue that I am not able to resolve directly with the credit reporting agencies or the companies. I have decided to file complaint for myself in hopes that the back and forth ends here. I have already open a case with the US Federal Courts to assist me with the suffering this has caused. I had to do my own research into the matter and I find that the credit reporting agencies reporting fraudulent accounts to my credit file without my permission is a consumer law violation per 15 USC 1681 ( b ). DISCOVER is a inaccurate account on my credit file and is not mine.

Company Response:

State: KY

Zip: 41501

Submitted Via: Web

Date Sent: 2022-01-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 5137196

Date Received: 2022-01-22

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: NOTICE TO AGENT IS NOTICE TO PRINCIPAL NOTICE TO PRINCIPAL IS NOTICE TO AGENT SILENCE IS ACQUIESCENCE. I recently received a copy of my XXXX consumer report and I noticed some late payments posted on my consumer report. this company is in clear violation of the law. Pursuant 15 USC1681a2 ( A ) ( i ).

Company Response:

State: GA

Zip: 30342

Submitted Via: Web

Date Sent: 2022-01-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.