DISCOVER BANK


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"Products" offered by DISCOVER BANK with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Gift or merchant card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7355625

Date Received: 2023-08-05

Issue: Credit monitoring or identity theft protection services

Subissue: Received unwanted marketing or advertising

Consumer Complaint: I keep getting calls from multiple credit card companies however, Im only XXXX I never have filed for a credit card and now my score is the low Somebody stole my Social Security, and has been using it racking up credit.

Company Response:

State: MD

Zip: 21144

Submitted Via: Web

Date Sent: 2023-08-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7354814

Date Received: 2023-08-04

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. I told the XXXX, XXXX, and XXXX to reinvestigate these accounts : Account name : XXXX Account name : XXXX Account name : XXXX Account name : XXXX, However, they stated everything was complete and accurate. But how is that possible if the open date, date of last activity and much more is incorrect. According to 15 USC 1681i ( 5 ) they are suppose to modify accounts that isn't reporting correctly. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Also they aren't even in compliance with metro 2 credit reporting. I have evidence to prove my case.

Company Response:

State: CA

Zip: 92054

Submitted Via: Web

Date Sent: 2023-08-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7354813

Date Received: 2023-08-04

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: My account is more than {$1500.00} in debt and i would like to get it removed. I closed this account a long time ago and I am still getting charged

Company Response:

State: CA

Zip: 92054

Submitted Via: Web

Date Sent: 2023-08-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7354518

Date Received: 2023-08-04

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: XX/XX/2023 Hello, Good Morning, I hope your doing well. Request for Immediate Deletion of Charged-Off Account Pursuant to XXXX XXXX XXXX I am writing to you regarding an account that is currently charged off in my credit report. I kindly request your assistance in facilitating the immediate deletion of this account from my credit history in accordance with the XXXX XXXX guidelines. According to the XXXX XXXX guidelines, specifically Section 605, the creditor has the ability to delete or update information reported to credit bureaus, provided it is accurate or no longer relevant. I firmly believe that the charged-off account mentioned above can be deemed as accurate and obsolete, warranting its prompt removal from my credit report. In support of my request, I would like to highlight the following reasons : 1. Inaccuracy : Upon thorough review of my credit records, I have discovered several discrepancies and inconsistencies pertaining to the reported details of the charged-off account. I believe these inaccuracies may have arisen due to data entry errors or miscommunications. 2. Verification : I kindly request that you validate the authenticity and accuracy of the information reported for the mentioned account. As a consumer, I have the right to request verification of any data affecting my credit report. XXXX. Timeliness : The deletion of this charged-off account is of utmost importance to me, as it is negatively impacting my creditworthiness and hindering my ability to secure favorable credit terms. I kindly request that you expedite the resolution of this matter within five ( 5 ) business days, as allowed by the XXXX XXXX guidelines. I have now pointed out the mistakes so this account needs to be deleted immediately not updated, by updating the terms is an admission of guilt and direct violation of my rights of a fair investigation.I am not sure how you can state it was verified.How is it possible that XXXX, XXXX, XXXX all verified the accounts above as accurate, but they all have inconsistencies in the reporting? In fact, there is no possible way a full investigation could have been done in accordance to section 611 due to the inconsistencies coming after my original request of investigation. Please be advised that, as per my rights under the Fair Credit Reporting Act ( FCRA ), I will monitor the progress and outcome of this request closely. In the event that the requested actions are not taken within the specified timeframe or if the account is not found to be inaccurate, I may be compelled to pursue further remedies available to me under the FCRA. I appreciate your understanding and cooperation in addressing this matter promptly. Thank you for your immediate attention to this request. I look forward to a swift resolution of this issue.

Company Response:

State: MO

Zip: 631XX

Submitted Via: Web

Date Sent: 2023-08-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7353941

Date Received: 2023-08-04

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: Yesterday XX/XX/23 I did apply for the new credit card Discover IT. During this process I went through application process and my application was approved with {$4000.00} credit limit on my card. Discover did check my credit score and right after that my Credit Score went XXXX points down. When I was filling this application Discover informed me about the Credit Score check and stated that my Credit Score would not be affected. I did call Discover XX/XX/23 and asked them what is going on? They told me Discover have nothing to do with my Credit score. At this point I did ask them to cancel my Credit Card application opened few hours before.

Company Response:

State: NY

Zip: 11385

Submitted Via: Web

Date Sent: 2023-08-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7353924

Date Received: 2023-08-04

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I had a debt from Discover that is currently with XXXX XXXX XXXX. I contacted them to clear up the debt but I was told that they had to resend the debt back to Discover because they can not collect on it. I am waiting for them to resend the debt back and it is seems like they are ignoring my concerns.

Company Response:

State: FL

Zip: 32792

Submitted Via: Web

Date Sent: 2023-08-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7353751

Date Received: 2023-08-04

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Consumer Complaint: On XX/XX/2023 I had contacted Discover to report multiple fraudulant charges on my account. I had over {$8000.00} in unrecognized charges that were under my credit. The card may have had it's information on the internet through hacking skimming or cloning, I am not a hundred percent sure, but somebody had stolen my credit card information through illicit means. As of XX/XX/2023 I am unable to use my card due to the credit fraud being under investigation. In the current circumstances that I am in, and through recent financial hardships due to this incident, it is in my best interest to say that I am not in agreeable terms with how this company is handling my case. Due to the fact that I am only XXXX XXXX XXXX and have no real source of income is further putting me deep into a pool of debt that I can neither afford nor have the resources available to pay these fraudulent charges on my account. Please help resolve and move my case further so I can recoup my losses these past few months.

Company Response:

State: WA

Zip: 981XX

Submitted Via: Web

Date Sent: 2023-08-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7353689

Date Received: 2023-08-04

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Discover- XX/XX/2013 not belonging to me.

Company Response:

State: CA

Zip: 91605

Submitted Via: Web

Date Sent: 2023-08-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7352327

Date Received: 2023-08-04

Issue: Credit monitoring or identity theft protection services

Subissue: Problem with product or service terms changing

Consumer Complaint: Hello, I keep getting notifications of credit reporting from a discover card Ive never had Ive tried to fix the situation with discover and they didnt try to help at all. Someone I dont know who or when took out a credit card out in my name. I would really like to get it removed from my credit as soon as possible.

Company Response:

State: AZ

Zip: 85037

Submitted Via: Web

Date Sent: 2023-08-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7352115

Date Received: 2023-08-04

Issue: Applying for a mortgage or refinancing an existing mortgage

Subissue:

Consumer Complaint: I receive a mail package on home equality loan application from discover home loan with the loan amount of {$80000.00}. On my credit report alert from XXXX app, I receive credit report inquiries on XX/XX/23 from discover home loan and XX/XX/23 from the XXXX XXXX XXXX. None of these were my actions! I have called all credit bureaus to report the fraudulent inquires and asked to freeze the credit. I called XXXX and they did not see any application under my names for both credit card or loans. I called discover bank. They took an action by reporting to the fraudulent dept, and inactivate the application, and I will need to wait for their fraud department to take 2 business day to reply to me to take further actions!

Company Response:

State: MA

Zip: 02115

Submitted Via: Web

Date Sent: 2023-08-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.