Date Received: 2022-04-12
Issue: Fraud or scam
Subissue:
Consumer Complaint: A hacker accessed my Coinbase account on XX/XX/XXXX. My complaint is in regards to Coinbase, which I believe is partly responsible for the original theft and for making the entire situation a XXXX times worse. I am XXXX XXXX XXXX and the amount of run around Coinbase has given me with their supposed customer service line has created as much stress as the original theft. For context, let me first explain that Coinbase sent a series of emails to me as the hacking was occurring. Most of these were transaction confirmations, although two of the transactions were delayed because of what Coinbase called a security precaution. Unfortunately, I did not see any of these emails until a few hours after the hack and despite recognizing the need for security precautions, Coinbase allowed over XXXX fraudulent transactions to go through. As soon as I realized that my account was hacked, I followed the instructions on the Coinbase support page and locked my account. Since this time I have not been able to unlock the account to see what damage has been done. After numerous phone calls and hours spent talking to different representatives, no one at Coinbase has been able to assist me. I have gone through the process of verifying my ID to access my account XXXX times and received numerous emails instructing me to go through the process again, yet my account is still locked. Finally, I received an email from Coinbase telling me to just create a new account and they will transfer the balance. As I have not been able to access the account I do not even know what the balance is. I am supposed to take it on faith that Coinbase will transfer the correct amount. I do not see this as an acceptable option. Coinbase already allowed the hacker to complete purchases worth {$5000.00} under my account and because my bank prevented the hacker from pulling the {$5000.00} cash from my checking account to my Coinbase account, Coinbase has told me that it has extracted the deficit from whatever balance was left on my account. In other words, the hacker took my money and now Coinbase has also taken my money because my bank did its job and prevented the hacker from stealing from me. I have estimated losses of around {$30000.00} based on the confirmation emails sent at the time of the hacking. The major pain points that justify reparations : XXXX. Failure of Coinbase to stop the transactions when flags were clearly raised : - Coinbase actually sent me emails acknowledging potentially fraudulent activity. XXXX of the fraudulent transactions were flagged as suspicious. For some reason these transactions were delayed even though many more that were made immediately before and after them were allowed to proceed without question. ( Screenshots of the emails Coinbase sent at the time of the hack are attached in a pdf. The emails regarding the delayed transactions are attached separately for easy access. ) -I was visiting my daughter out of town at the time the hacking occurred. Even though I had been logging into my account for a couple of weeks while I was out of town, I never got any notification about logging in on a new device or from a different location. When the hacker stole my money I never got this notification either. Only after I locked the account and was attempting to get back in did I suddenly get an email warning me of a log in attempt at a new device or location. Coinbase only appears to care about security measures when the goal is keeping me out of my own account. There were no such measures taken when the hacker was stealing my money. 2. Additional theft of {$5000.00} perpetrated by Coinbase itself : -Days after the initial hack, I received an email ( screenshots attached ) from Coinbase saying that I purchased {$5000.00} worth of new crypto without first adding funds from my checking account. This purchase was clearly attempted by the hacker and because my bank has proper security protocols, the hacker was unable to move the funds. Coinbase informed me that the {$5000.00} deficit would be taken from whatever balance was left on my Coinbase account. -This email came days after the initial theft, after I had locked my account, and after many calls to customer service reps. As mentioned, Coinbase was aware that something was suspicious, yet it permitted all these fraudulent transactions, including this one which appears to have been made with funds that I did not actually have available to spend. Instead of blocking the transaction, Coinbase allowed it and is now taking the money from me. This should also be considered theft. ( Screenshots of all relevant emails are attached in a pdf ) 3. Coinbase hindering my ability to act quickly, locking me out of my account and preventing a timely report to law enforcement. -I began the process to regain access to my account ASAP. This included uploading my driver 's license and a selfie through a special Coinbase portal. I was told the account would unlock within XXXX hours but when the time came, my ID verification was canceled. Since then I have received a number of emails ( mostly automated ) asking me to go through the process again. I still do not have access to my account. ( Screenshots of all relevant emails are compiled and attached in a pdf. ) -I attempted the ID verification process three times. The second time, the process I was told to follow was slightly different, but because the instructions came from help @ coinbase.com -- a verified email addressI obliged, sending my ID photos, with a photo of me holding a handwritten note as per the instructions. I had to upload these photos through a different portal than before. It was suspicious. The whole time I wondered if somehow I was giving my information to the hacker, but the customer service reps on the phone confirmed that the instructions were in fact from Coinbase. The effort did not result in access to my account. The added stress of wondering whether this was a scam made this entire experience worse, but I felt that I had no choice but to comply in order to access my account. -Besides hindering police reporting, the lack of account access may have also cost me money. The two delayed transactions, noted above, required me to stop the transaction within 72 hours or else Coinbase would allow them to go through. I had to log into my account to do this and despite many frantic calls and emails I was not able to log in and still do not know whether the transactions were processed. Similarly, the email in which Coinbase itself threatened to take {$5000.00} from me also gave a 5 day window of response. Again, I had to take action by signing into my account and all my attempts to call and email Coinbase were fruitless. I got an email confirming that Coinbase had taken the funds. ( Screenshots of relevant emails are attached. ) -In short, as a result of being unable to access my account, I can not know for sure what was taken, I can not get the real transaction records to send to the authorities, I spent time trying to follow up with Coinbase that law enforcement could have taken advantage of to track the hacker, and I lost additional money. I never imagined that the time spent following up with Coinbase would drag out as long as it did and come to no fruition. 4. Coinbase is now suggesting that I close my account, open a new one, and trust them to transfer the correct balance. -Since I have not been able to see my account since before the hacking occurred, I was never able to see the balance with my own eyes. I have only estimated my loss based on the emails noting various transaction amounts. For all I know, the hacker could be within Coinbase itself. Coinbase has already taken an additional {$5000.00} from me, how can I trust that the transferred balance will be honest? Note : Most of my communication was by phone or through the online email box on the Coinbase help page. As a result I only have limited documentation of the communication from my end. I did compile the messages I sent as replies to the Coinbase emails and those are attached in a pdf as well.
Company Response:
State: TX
Zip: 77345
Submitted Via: Web
Date Sent: 2022-04-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-12
Issue: Fraud or scam
Subissue:
Consumer Complaint: I sold $ XXXX XXXX coin on XXXX. They transferred $ to Coinbase via their XXXX XXXX network. Coinbase wouldn't accept this and $ in the clouds/big hole. XXXX should never have used XXXX knowing it wouldn't be accepted. Coinbase should have refused it and returned to XXXX. I would have then transferred to my checking account. The consumer is totally unaware that these 2 major exchanges have this problem. They shouldn't be allowed to go unchecked. We don't know these transaction methods. XXXX encouraged their XXXX. Coinbase should have returned XXXX Both companies are unwilling to help. I'm not alone. PLEASE HELP.
Company Response:
State: MD
Zip: 21401
Submitted Via: Web
Date Sent: 2022-05-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-12
Issue: Other service problem
Subissue:
Consumer Complaint: Ive been using Coinbase since approximately XXXX of last year and in doing so I use my debit card to purchase cryptocurrency. All of the sudden out of the blue, I have been restricted from using debit cards on the exchange. When I inquire all I am told is that for the security of my account the reason why can not be disclosed. Well Im not sure why they need to keep my own account secure from me, or what damage me using my debit card to purchase cryptocurrency could be doing to the general public, but there has never been any issue with any of my payments and theres absolutely no reason why I should not be able to use my debit card as every other user of Coinbase is able to. It did not give me any information as to the reason why is unacceptable. Even though they are the largest crypto exchange in the United States they are also the most expensive and I pay fees for every single transaction and Ive paid them a lot of money and they should be looking at me as a customer and they should be putting my interest before their own. Instead of treating me like I am a prisoner and that I dont deserve transparency.
Company Response:
State: NH
Zip: 030XX
Submitted Via: Web
Date Sent: 2022-04-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-11
Issue: Confusing or misleading advertising or marketing
Subissue:
Consumer Complaint: I have an XXXX app that I have been working on for more than a year. This app has a simple concept : the user plays some mini-games, earns some points, and later trades those points for cryptocurrencies. The app is powered by the Coinbase XXXX, to make those transfers. There were no major issues until XXXX of 2022. However, on around XX/XX/XXXX, my transfers suddenly started to be flagged as " suspicious '' and were delayed by 72 hours. My app users who made a transfer would see the transfer notification from Coinbase, but no funds in their account. If they clicked the transfer notification, the Coinbase app would just show a connection problem and no more proper explanation. This incident, lead my app users to think that my project was a scam and would just leave a really bad review on the XXXX XXXX. I contacted Coinbase support, but they looked like they did not have any clue about what happened and did not provide a proper explanation. However, on XX/XX/XXXX, the transfers started to be instantaneous again, and since the problem was solved, I decided to close the support ticket. This incident made me lose almost 50 % of my monthly active users, but I was fine with it and determined to regain all those users. Transfers went instantaneous until XX/XX/XXXX with no issues. But after that, the issue returned and all transfers were delayed again. I decided to contact the support team again, but I have been so disrespected and humiliated in my entire life. Until today ( XX/XX/XXXX ), I could not get a single proper explanation, hence this complaint. Please note, that those transactions are off-chain transactions. They are promoted by them, to be instantaneous transactions, hence me using their promoted service to power my project. After contacting them a second time, explaining the issue, and knowing how long they take to respond, I decided to give it a shot and call their XXXX team. Their XXXX team responded promptly and redirected the issue to their support team. A few hours later, I got responded with a usual copy/paste text from their FAQ. I responded, saying that those steps do not work and that I have tried them, but they just ignored my response and copied the same response. XXXX more attempts at saying that I have tried all those steps and it did not work, but they kept referring to the first email with the FAQ text. I have more than 14 approved identifications, and transfers are still delayed. You can see the entire conversation from this support ticket in the attachment ( Conversation - Case # XXXX ). I have worked for more than a year on this project of mine, 14 hours a day, including weekends and holidays just to be misled about a promoted service, with a no cooperative support team. In a desperate move, and seeing all my hard work and investment being thrown into the garbage like this, I decided to gather with a lawyer and proceed with legal action against Coinbase. However, I decided to rethink and gave up on that idea. I waited 6 more days, and my support case was closed without any more communications from them. I opened a complaint on their website after their last response ( XX/XX/XXXX ), but until today I did not get a single response from this complaint. After some days of me debugging this issue, I opened a new support ticket, explaining ( again ), what was the issue, and a possible lead of why it was occurring. At the time, I thought that due to the high number of transfers from my app, the Coinbase algorithm was detecting my transfers as suspicious and delaying them. I tried to explain this, but what was my surprise when they responded to me that they have blocked my account and I was not even able to log in. So, transfers were already being delayed which was causing a huge impact on my app, and for some reason, they have read my message and understood that my account was compromised and blocked it. In my support request, I never wrote something about it being compromised. I had just suggested a possible solution for the delayed transfers, and for some reason, they considered that my account was " compromised ''. To unblock my account, they have asked for a photo of me, showing my face, my ID, and a message on white paper. All in one photo. This is already pretty invasive since I have already more than 14 approved documents and have stated that my account was never compromised. But, I could not bear the hundreds of emails I was receiving from my app users and proceeded with the " verification ''. This process took one entire day to solve and after regaining access to my account I had to wait an additional 48 hours to regain access to transfers with my account. So, my app was completely useless for XXXX whole days. I have asked for a solution regarding the delayed transfers, and for some reason, they decide to make the situation even worse. After regaining access to my account transfers, I restained myself and never felt so scared to request support in my entire life. I had a feeling that for the minimum thing I would say, it would get my account blocked again. After some days, I updated the ticket, requesting an update and threatening about reporting this issue. But for some reason, they kept misreading my messages, and " delayed '' turned into " canceled ''. I am pretty sure that they don't even read customer messages. You can read the entire email conversation in the attachment ( Conversation - Case # XXXX ). Coinbase is a big company. I understand that they have a lot of support cases to respond to. I also understand that they can not share their security measures. But this is a complete disrespect to their more supportive users. I have brought thousands of users to their platform. Have spent thousands of dollars on their platform. I even bought all the funds in their platform, despite the excessive fees, just to support them so they could improve their service. At least, I expected a proper response or solution from them. They are promoting a service, misleading me ( and other users ), to invest in their services, and then blocking accounts left and right as they please. Not giving any proper explanation or solution. By now, I have lost 70 % of my daily active users. Been working so hard for more than a year, and invested thousands of dollars just to be deceived like that? Just for clarification, their API documentation, clearly says that I can do 1000 requests by the hour. I am not even doing 150 now. I used to do 600 and never had any issue. There are hundreds of apps like mine, with the same concept, and no issues at all. Why is only my account being limited? Why I can't get a proper explanation from them? I am pretty sure that they did not even read my case, so my only resource is to appeal this complaint.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-04-11
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-09
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: Im user of the company ( CONBASE ) on COINBASE.COM since 2019. On XX/XX/XXXX I received an email of COMPLIANCE asking me I was manual selected for a ID VERIFICATION, then they block my account and my card Associated to the account and send me a link to upload my ID or Passport. I send all of that, and wait for 3 days.. then I claim them against Email and then they asked me for a Proof of residence and then I send them, after this they Start to send me emails asking me LOT of things till I know COINBASE dont need to know about are a PERSONAL and PRIVATE information like : How much money I win, Send the Bank Report of last months, send a Proof of receipts of payments, send the documentacin of ALL my companies, and after SEND EVERYTHING of that they stop to reply... After that I try to Contact them on Phone, Mail, XXXX, XXXX ... and the company dont reply. Like I told them Im right now on XXXXXXXX XXXX XXXXXXXX in a Tourist trip of 3 months, and what they are doing after ONE MONTH for a " ID VERIFICATION '' its Block MY MONEY, MY CARDS, MY WITHDRAWS... I need to CLAIM THEM a compensacin about I needed to ask for a money in debt to Friends againd this situation! They have a REALLY BAD COMPLIANCE DEPT. and they need to UNBLOCK MY ACCOUNT, AUBLOCK MY CARD, and COMPENSATE for my time and the moral damage they do it to my during this process during ONE MONTH for a simple ID verification... ( I also send a video selfies on their website ) I need help.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-04-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-08
Issue: Other transaction problem
Subissue:
Consumer Complaint: Hi, I didn't receive a previous request for information with a case number until yesterday. I have provided a lot of information already. Some guy stole almost {$14000.00} worth of my Crypto last Monday XX/XX/XXXX after posing as a member of another platform. I don't know how he did it. However, he had a lot of information about my account and was able to generate codes from the other platform while pretending to be helping me in solving a login problem. The call came in at XXXX XXXX on XX/XX/XXXX and because I had trouble loggin in earlier in the day, I assumed the person was genuine. He even knew my password. I believe it to be an inside job. I was suspicious after hanging up on the guy and went to look at my crypto accounts. Only my Coinbase account had been hacked. The person that called gave me probably a fake name and fake ID numbers. He had an XXXX accent but said his name was XXXX XXXX and that his badge number was either XXXX or XXXX. The number he called from was XXXX XXXX. I called him the next day and he said he was a COINBASE REP. However, when I started to complain about him having stolen my Crypto, he hung up and refused to pick up when I called back a few times the next couple of days. The phone went straight to voicemail without identifying the person behind the phone number. I am a newbie at Crypto investment and relied on Coinbase advertisement as the most trusted Crypto website to put this ton of money on it, almost {$20000.00}. The thief managed to transfer my assets out of my account to the tune of almost {$14000.00}. I caught on right away and called Conbase support right after I hung up on the guy but the harm had been done. How can COINBASE not have a security feature automatically alerted every time someone is transferring Crypto out of any account? There should be a request for confirmation with codes generated and provided EVERY SINGLE TIME someone is transferring funds from one account to another as XXXX and a couple of other platforms do. It should be a REQUIREMENT to allow platform users to veto any unauthorized transfer of any crypto out of anyone 's account. It boggles the mind to think that even with previous COINBASE HACKS and countless other platform users being hacked that this is not a requirement. My call to COINBASE was immediate, right after the theft incident. Not to have a 24 hour delay of any crypto transfer to another account is unthinkable with so many thieves outthere stealing people 's assets. The recipient should have a crypto destination that allows for identity verification. Your security system is defective. You want to put the responsibility solely on the victim for the hacking to absolve yourself of any responsibility but this is not right. Banks reverse wrong transactions and investigate to catch the thief who has probably done this before and will do so again. For COINBASE to say, just alert the authorities and we'll cooperate is passing the buck. You should have a great number of hacking specialists going after all these people trying to steal people 's assets. COINBASE makes so much money from the transactions generated by the activity on their platform that it should surely be able to spend some of that money to provide better security measures for any CRYPTO being transferred out of any account. The pattern of trades should have been suspicious enough to generate a report or some kind of an alert system. For any crypto holder to be swapping all the crypto in their account for ETHEREUM should have been a red flag and a call should have been placed OR A HOLD SHOULD HAVE BEEN PLACED UNTIL VERIFICATION HAD BEEN DONE. I had multiple cryptos on the platform because I like to spread my risks around to keep the account solvent. Banks put a hold on any suspicious transaction EVEN IF IT INCOVENIENCES THE CLIENT BECAUSE ITS PRIORITY IS TO SECURE THE CLIENT 'S ASSETS AND MAKE SURE THAT UNAUTHORIZED INDIVIDUALS DON'T PREY ON UNSUSPECTING CLIENTS. I am XXXX XXXX XXXX and definitely not an expert at using the computer system to carry out financial dealings. So, I have to rely on the advertisement of businesses before deciding where to deposit my assets. I retired from teaching and was just trying to make a few bucks to supplement my meager retirement income. How am I going to recover from this? I AM ASKING COINBASE TO REACH ITS DEEP POCKETS, USE ITS INSURANCE THAT IT BOASTS OF AND DO RIGHT BY ME BY REIMBURSING ME THE DOLLAR AMOUNT THAT WAS STOLEN. I have crypto on 2 more platforms which weren't hacked. Am I to assume they have a better security system than Coinbase or that they are more willing than COINBASE to do right by their clients when their hard-earned money is stolen from their platform? Please, Please, Please. DO RIGHT BY ME AND REIMBURSE THE FUNDS THAT WERE STOLEN TODAY OR TOMORROW. If you need any additional information, please feel free to contact me.
Company Response:
State: FL
Zip: 34758
Submitted Via: Web
Date Sent: 2022-04-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-08
Issue: Fraud or scam
Subissue:
Consumer Complaint: I received an automated phone call from Coinbase asking if I was trying to withdrawal {$500.00} from my account. I instructed the automated call I was not trying to remove the {$500.00} and I input the security code that was sent to my phone via text. The automated call was unable to process this. The phone called me back three more times where I attempted to input I was not trying withdrawal funds from my account. When I returned home shortly after the calls I logged into my Coinbase account and noticed my balance which was near {$700.00} previously was now approximately {$66.00} with a major withdrawal taking place recently. I contacted support and they were able to verify someone made this large withdrawal but they were unable to tell who made the transaction or where the money went. The company locked the account and then escalated the issue for research. A few hours later Coinbase said there were approx. XXXX transactions in their system where someone over the course of a few minutes transferred out {$4.00} each time. This occurred non-stop and their system never trigged this abnormal transaction to their security. The Coinbase account in question has not been used in nearly four months. They then said someone was able to convert frunds from one type of crypto currency into another type and then transfer them out of the system but have no records or identification of who. I later looked at my bank account because it is connected to Coinbase and noticed someone tried to remove {$1000.00} and transfer it to Coinbase. I spoke with my bank and alerted them to the Fraud. They have put a temporary credit on the {$1000.00} pending the investigation. Coinbase refuses to replace the stolen funds due to their lack of security. I work in financial services and a company that can not protect consumers money either in the account at Coinbase or at outside financial institutions should not be allowed to market to the general public on such a large scale. I placed my trust in their company to protect not only my funds with he company but my funds at my outside bank. It is unbelievable the federal government will allow a company to handle consumers money and not have the ability to know where funds went and how. If I were to transfer money from the institution I work for or at a bank this would be traceable and would be unlikely to happen. The date of this situation was XX/XX/2022 and amounts to roughly $ XXXX.
Company Response:
State: IN
Zip: 46077
Submitted Via: Web
Date Sent: 2022-04-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-07
Issue: Fraud or scam
Subissue:
Consumer Complaint: Commencing on or about the XXXX of XX/XX/2021, I fell victim to a multilayered scam operation orchestrated by XXXX XXXX ( the Scammers ) XXXX XXXX XXXX XXXX ( the Scam Website ), all of which aim at contributing to the goal of robbing and defrauding clients, through a predetermined cycle of the clients losses to their gains. The equivalent of XXXX USD was transferred from my wallet utilizing Coinbase services.
Company Response:
State: WA
Zip: 98033
Submitted Via: Web
Date Sent: 2022-04-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-07
Issue: Fraud or scam
Subissue:
Consumer Complaint: Name : XXXX XXXX Complaint against : Coinbase Subject : Coinbase XXXX employees compromised my profile to International Hackers. On XX/XX/2022 ... Hackers from Coinbase entity in XXXX hacked my Coinbase account resulting to a complete wipe-out to my entire equity positions held with Coinbase, valued 11000.XXXX Soon as I fount out that my account was compromised, I called and held a few meeting with Coinbase support team which I was reassured that my account will be restored to the fullest. In addition, I had contacted XXXX XXXX which the hackers were attempted to withdraw roughly {$10000.00} on my checking account. As the matter fact, my checking routing # and the account number were integrated in my profile, and the hackers had access to that piece of information which they used to withdraw {$9500.00}. Fortunately, XXXX has a robust regulatory compliance program that triggers alarms whenever malfeasance shown to their system, which ultimately stopped them from the get go. Coinbase company is very unreliable partner in that endeavor, it seems Coinbase is in collision or partenering with the hackers to steal their own clients fortune.. Therefore I need my account to be restore in full and request the government to prosecute Coinbase executives for allowing these kinds of practices to happen in regular basis
Company Response:
State: FL
Zip: 32835
Submitted Via: Web
Date Sent: 2022-04-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-04-07
Issue: Fraud or scam
Subissue:
Consumer Complaint: I contacted an advertisement in XXXX XXXX selling a XXXX XXXX XXXX XXXXXXXX. The text me and send me information about the XXXX via email. Send me a link with the photos. They used a fake XXXX website so i will trust them. The asking price XXXX including shipping. She says she travels a lot with her husband and want it to do the deal through XXXX 's buyer protection program. She said she had a contract with XXXX XXXX to do the deal on her behalf. She said was listed in XXXX too. She sent the link to see it in the XXXX web site. ( was a fake web site ). She says i need to hit the buy it now botton and follow the instructions to do exactly what they said. She urged me to do the deal because there were other serious buyers and she will cancel all other offers. She added there were a few buyers asking for the motorhome. I want it so i hit the buy bottom. Got another email supposed to be from XXXX. Asking for my DL and ans assure me that XXXX XXXX will hold the momey wire until i verified the car and title. They assure me they are a third party in the transaction and they will put the money in XXXX escrow account. They verified my id and asked for a selfie of me. I sent all. ( STUPIT ME ) SENT to coinbase Inc account they asked me to send XX/XX/XXXX $ XXXX IN A WIRE and did not have the rest of the money so sent XX/XX/XXXX, a wire for $ XXXX with my other account. They replied that they got XXXX only. And want it me to re send the XXXX back again ( i smell the scam by then ) called the bank inmmediatly to cancel the wire. I got back the XXXX in my XXXX XXXXXXXX XXXX account But the XXXX was gone. XXXX XXXX The bank told me coinbase inc withdrawed the funds and closed the account.The scammers never replied back to me. I got scamed.
Company Response:
State: NY
Zip: 10451
Submitted Via: Web
Date Sent: 2022-04-26
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A