Date Received: 2023-06-19
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Consumer Complaint: I am writing this letter in reference to XXXX that your company is currently reporting to XXXX and XXXX under my name. The account is being reported to have a derogatory rating which is very troubling to me! Ima worried about my credit because I was recently denied a loan and my existing credit accounts have increased my current interest rates. Please be advised that this negative rating has caused me some serious financial distress & will continue to cause me financial and emotional distress until it is resolved.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33409
Submitted Via: Web
Date Sent: 2023-06-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-06-19
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Consumer Complaint: These companies are violating the Fair Credit Reporting Act ( FCRA ). These companies have pulled my credit report without my consent. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX company bank of America XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MD
Zip: 21229
Submitted Via: Web
Date Sent: 2023-06-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-06-19
Issue: Unexpected or other fees
Subissue:
Consumer Complaint: As of XX/XX/2023 bank of America has denied my claim for the money that was stolen out of my account while I was in the hospital. I've sent them documents proving my claim as well as provided them with a police report They denied my claim with no legit reason ad to why my claims were denied. I was not given provisional credit either and not given a reason as to why not. Please help me I am going to loose my place to live and more
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 93550
Submitted Via: Web
Date Sent: 2023-06-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-06-19
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Consumer Complaint: during XX/XX/2022 im i had left my wallet at XXXX XXXX and i had a chg done from s purchase bank oc a has police report i bktice next day on mg app a large purcgase was done ssme day at tgd same stors i hsd notify bznk and odered a nes card but issue was never resolved after many call i givr up i no linger bsnk witb them ad they failed to protect my acct a few times and i feel they dont pritect me the consumer
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 91606
Submitted Via: Web
Date Sent: 2023-07-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-06-19
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Consumer Complaint: Blessings, at this moment that I start to review my credit report I realized that there are certain reports that do not belong to me, I called the different companies, which they did not want to explain to me how this happened and why I am going through this, which I did not I see well what is in my report since I do not have a license or know how to drive.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CT
Zip: 068XX
Submitted Via: Web
Date Sent: 2023-06-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-06-19
Issue: Problem with a lender or other company charging your account
Subissue: Transaction was not authorized
Consumer Complaint: My name is XXXX XXXX and I am XXXX XXXX XXXX and I am dictating this letter to my daughter, XXXX XXXX. I have an account with XXXX XXXX for about 30 years, and I have an account with Bank XXXX XXXX. A couple of weeks ago, I received a phone call from XXXX XXXX indicating that I had a margin call and that I needed to deposit XXXX dollars or they would liquidate my stocks. The dividends from these few stocks help me to live. I was not sure why I owed that money and what exactly a margin call was. I called my daughter and she called XXXX with me on the phone. That is when I found out that someone fraudulently wired and transferred about XXXX dollars out of my account without my knowledge or permission. It was then wired out to my XXXX account, without my knowledge or permission. From there, it was wired out to an unknown account at XXXX XXXX. I reported this to all 3 institutions. I was never notified of any suspicious activity on my account at XXXX. In all my years, I have never taken out money on margin. Nor have I ever requested a wire transfer. XXXX has informed me that there is nothing they can do and that they will not refund me the money that was taken fraudulently from my account.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33324
Submitted Via: Web
Date Sent: 2023-07-20
Company Response to Consumer: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Date Received: 2023-06-20
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I was involved in a robbery. All my confidential information was stolen. A police report has been filed.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NV
Zip: 89178
Submitted Via: Web
Date Sent: 2023-06-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-06-20
Issue: Closing an account
Subissue: Funds not received from closed account
Consumer Complaint: I had an checking plus account with " '' B.O.A " '' Bank Of America. On XX/XX/2023 a check was deposited into my account from a friend as a loan. B.O.A gave me a date for which the funds would be available on XX/XX/2023. But on this date B.O.A said my account will be closed and my balance would be mailed out to me. I've called several times and each time I'm getting a different reason on why I haven't recieved my funds. On XX/XX/2023 I went into the Banks Branch and spoke to a Rep. on this matter and was told that I check was mailed out. Lie is what I have told. I called the again on XX/XX/2023 and another Lie was told to.me.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33150
Submitted Via: Web
Date Sent: 2023-06-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-06-19
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Consumer Complaint: BEING A LONGTIME CUSTOMER TO THIS BANK I WAS APPALLED. I disputed transactions in regards to my account being used in some type of XXXX XXXX. transactions that I did not make. I disputed on XX/XX/XXXX on XX/XX/2023 i was denied. I want my funds back that were taken and improperly used. I want a reinvestigation and while they are doing that i want my provisional credit so i can pay for my daughters tuition. i have had too many issues with this bank locking me out of my own funds not adding up now missing funds over a years worth being taken over and over.Im going to start a class action suit and ill be reaching out to the XXXX as well and the XXXX if i have too. Ive had enough of sitting on the phone for hours, being locked out of my own money countless of times. Im having XXXX XXXX XXXX over this issue. and will be seeing a doctor next week to confirm its stress over this bank.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NY
Zip: 14616
Submitted Via: Web
Date Sent: 2023-06-19
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-06-18
Issue: Managing an account
Subissue: Cashing a check
Consumer Complaint: My name was forged on check that was cashed without knowledge or awareness of the check. The funds are suppose to be getting sent to me or the company that wrote the check. However l, the funds are being held and not released.
Company Response:
State: NC
Zip: 28027
Submitted Via: Web
Date Sent: 2023-06-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A