Date Received: 2024-01-19
Issue: Trouble during payment process
Subissue: Trying to communicate with the company to fix an issue while managing or servicing yo
Consumer Complaint: XX/XX/XXXX CONDITIONAL ACCEPTANCE FOR VALUE AND COUNTER OFFER/CLAIM FOR PROOF OF CLAIM and TENDER OF PAYMENT OFFERING : Please understand that according to the terms of our agreement ( the agreement with the original lender Guaranty Trust Company ) , and youre presenting me with your- Wells Fargo new terms , I conditionally accept your offer under the following terms and conditions. You are to provide a complete accounting, signed under penalty of perjury attesting to the amount of expenditures and cost so that I may redeem my property. You must also provide proof of claim of the following : a. If there was an escrow account associated with the instant matter, please provide proof of the deposit into the account evidencing of the monies you claim was loaned respecting the instant matter, you are the custodian of record and should regularly have such information available upon request, as this is a formal challenge to the disputed debt and the claim brought forth? ( If you are not the custodian of record then you shall without delay forward this communiqu to the custodian of record and the timeframe for which the response is to be supplied to shall not adjusted under any circumstance ). b. United States Treasury Department held legal tender in the form Federal Reserve notes have no value, are not redeemable despite 12 USC 411, and receive no backing from anything, that this is been the case since 1933. Since the United States financial officer and expert on the currency of the United States has determined that Federal Reserve notes have no value, what species of currency was provided for the associated loan, for which you claim a debt is owed, payable and due? c. According to the statute governing Federal Reserve and their redeeming ability, it specifically holds that Federal Reserve are to be used for making advancement from member banks of the Federal Reserves system and for no other purpose are they authorized, the question again is, and with the currency that you supply the alleged loan? And in what species of currency is there available to my person to reimburse you for your alleged expense? d. If the original loan was completed via electronic transfer, what was the species of currency issued the original purchase? If required this loan by way of purchase acquisition, what species of currency was utilized in order to acquire the funds for the transfer and/or assignment associated with the aforementioned? e. Per the agreement my property is being traded on the market in one form or another, this is a separate stipulation any agreement, whereby I was to either dividend and or other compensation for allowing my property, which was only utilized as collateral for a loan, to be traded in exchange for valuable consideration. I do hereby bring forth my claim, that I have not received the benefit of such a transaction for which I am now harmed as a result of the misrepresentation, an alleged conspiracy to mislead my person by claiming that despite the monies my person respecting this particular transaction, there has not been offset, which is a violation of the federal FAIR DEBT COLLECTIONS PRACTICES ACT, AND THE FAIR CREDIT REPORTING ACT. Please note that for each violation of the aforementioned act, there is a associated thereto, who are receiving this presentment as a challenge to the alleged debt as a whole, for which you claim is owed, payable and due, despite the mortgage-backed security/REMIC, resulting in the securitization of my original contractual agreement. Please answer the following question individually, separate, specifically, with evidences as well as factual foundational conclusion of law, for as a result of our agreement you are duty-bound to respond under the principles of duty to respond, and any act ( XXXX ), and or action ( XXXX ), and or inaction ( XXXX ), and or associated conduct and or associated performance will be construed as assent to the terms of this agreement, which contains not only a commerce clause ( see : Clearfield doctrine XXXX, but an arbitration clause with specific provision, please read carefully : please provide proof of claim- f. That we are not currently under a national emergency whereby all banking business have been suspended similar to that indicated by presidential proclamation XXXX? g. That as a result of the current emergency, book entry credit is not an acceptable form of business transaction within the borders of the United States ? h. That you have not charged off this account and or that the account itself has never been charged off whereby an internal credit has been applied, bringing the account balance to zero, and then the creation of a new account where the previous unapplied credit remained outstanding ( in other words that there is an outstanding balance after the internal credit application )? i. That your attempt to seize and/or take my property is not a violation of my right to due process, right to property? And that : The Fifth Amendment does not command that property be not taken without making just compensation? That valid contracts are not property, whether the obligor be a private individual, a municipality, a State or the United States? j. That the Rights against the United States and or any other party arising out of a contract with it are protected by the Fifth Amendment? United States v. Central P. R. Co., 118 US 235, 238 ; United States v. Northern P. R. Co., 256 US 51, 64. k. That when the United States and or any other party enters into contract relations, its rights and duties therein are governed generally by the law applicable to contracts between private individuals? l. That in Perry v. United States , 294 US 330, 352-353 ( 1935 ) it was held that : - When the United States, with constitutional authority, makes contracts, it has rights and incurs responsibilities similar to those of individuals who are parties to such instruments. There is no difference, said the Court in United States v. Bank of Metropolis, 15 Pet. 977, 392, except that the United States can not be sued without its consent. See, also, The Floyd Acceptances ( Pierce v. United States ) 7 Wall. 666, 675 ; Cooke v. United States, 91 US 389, 396. In Lynch v. United States, 292 US 571, 580, with respect to an attempted abrogation by the Act of March 20, 1933 ( 48 Stat. at L. 8, 11, chap. 3, U.S.C. title 38, section 701 ) contracts of the United States, the Court quoted with approval the statement in the Sinking Fund Cases, 99 US 70, supra, and said : " Punctilious fulfillment of contractual obligations is essential to the maintenance of the credit of public as well as private debtors. No doubt there was in March, 1933, great need of economy. ( This is in direct reference to the March 9, 1933 act and presidential proclamation 2039, where a NATIONAL ECONOMIC BANKING EMERGENCY was declared, facilitating the serious emergency that Congress has stated is still extant )? m. In the administration of all government business economy had become urgent because of lessened revenues and the heavy obligations to be issued in the hope of relieving widespread distress. Congress was without power to reduce expenditures by abrogating contractual obligations of the United States. To abrogate contracts, in the attempt to lessen government expenditure, would be not the practice of economy, but an act of repudiation. '' And that any attempt on your part to invalidate this contract would amount to the same repudiation? n. That the United States treasury XXXX as authorized under the presidential proclamation 2039, has not declared legal tender to be valueless? Backed by nothing? [ - An official website of the United States Government- Legal Tender Status - Treasury Department -- - U.S. DEPARTMENT OF THE TREASURY XXXX : XXXX XX/XX/XXXX - The pertinent portion of law that applies is the Coinage Act of 1965, specifically Section 31 U.S.C. 5103, entitled " Legal tender, '' which states : " United States coins and currency ( including Federal reserve notes and circulating notes of Federal reserve banks and national banks ) are legal tender... Federal Reserve notes are not redeemable in any commodity, and receive no backing by anything. This has been the case since 1933. The notes have no value for themselves. ] o. That The Federal Emergency Relief Act of 1933 AN ACT, was not to provide for cooperation by the Federal Government with the several States and Territories and the District of Columbia in relieving the hardship and suffering caused by ( Sec. 4. ( a ) ) Out of the funds to provide the necessities of life to persons in need as a result of the present emergency, and/or to their dependents, whether resident, transient, or homeless. - The Federal Emergency Relief Act of 1933 Approved, May 12, 19XX/XX/XXXX ( Sec. 4. ( a ) )? p. That " The ownership of all property is not in the state? q. That " Under the new law government obligations, is not backed by the credit of the nation. Does it not represent a mortgage on all the homes, and other property of all the people of the nation. "? Senate Document No. 43, 73rd Congress, 1st Session, Congressional Record, March 9, 1933 on HR 1491 p. 83. r. Now, if Federal Reserve notes according to the United States Congress represent a mortgage on all the homes, and other property of all the people of the nation. ", What was the original purchase for question for according to the United States, the new deal associated with the new law, was for a GOVERNMENT OBLIGATIONS, is this not so? ( Please note that these are legal questions, for which each person is deemed to know the law, and since your business is financial, in a catbird seat respecting the answer to the aforementioned question and the particulars associated thereto, you should have no issues in answering the questions as presented in the context in which they are presented ). s. That Obligations of the United States shall not be receivable for all public dues? That they shall not be redeemed at the Treasury Department of the United States or at any Federal Reserve bank? 12 U.S. Code 411 - Issuance to reserve banks ; nature of obligation ; redemption ( Dec. 23, 1913, ch. 6, 16 ( par. ), 38 Stat. 265 ; Jan. 30, 1934, ch. 6, 2 ( b ) ( 1 ), 48 Stat. 337 ; Aug. 23, 1935, ch. 614, title II, 203 ( a ), 49 Stat. 704. )
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: GA
Zip: 31907
Submitted Via: Web
Date Sent: 2024-01-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-15
Issue: Fraud or scam
Subissue:
Consumer Complaint: Wells Fargo closed the case and I had no help. As a customer of this bank, I demand that after all the evidence of fraud that they have given me and I send said evidence to the fraud office, I demand that they be responsible for paying the money that I was robbed, I have several late payments for my son 's school, my credit is destroyed because they do not want to help me, as a customer and American citizen I report once again to Wells Fargo because they do not help me resolve my situation.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33541
Submitted Via: Web
Date Sent: 2024-01-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-15
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Consumer Complaint: Subject : Reconsideration Request for Fraudulent Transactions Dispute - Claim Reference Number XXXX I am writing to express my dissatisfaction with the outcome of the investigation related to the fraudulent transactions on my account, referenced by Claim Reference Number XXXX. According to the email received, the investigation concluded that no error was found, and I am deemed responsible for the unauthorized activity. I find this resolution unjust, as it seems unreasonable to thoroughly investigate and determine the legitimacy of fraudulent transactions within a mere 24 to 48 hours. Considering the complexity of such matters, I request a reconsideration of my claim and an immediate credit to my account for the funds associated with the unauthorized activity. I believe this request aligns with consumer protection laws, specifically the Electronic Fund Transfer Act ( EFTA ) and Regulation E, which outline the rights and responsibilities of consumers and financial institutions in cases of electronic fund transfers, including unauthorized transactions. According to EFTA and Regulation E, consumers are entitled to prompt investigation and resolution of reported errors or unauthorized transactions. I urge you to review my case thoroughly, taking into consideration the substantial inconvenience and potential financial impact I am experiencing due to the unauthorized activity on my account.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NV
Zip: 89110
Submitted Via: Web
Date Sent: 2024-01-15
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-18
Issue: Problem with a purchase shown on your statement
Subissue: Card was charged for something you did not purchase with the card
Consumer Complaint: On Wednesday XX/XX/XXXX at XXXX I received a text message claiming to represent USPS which told me my package was unable to be delivered and needed an update for its delivery address. I had several late packages at the time and was very busy, so I clicked the link in the text I had received, where I was asked to fill out my address and pay a {$0.00} fee to USPS for redelivery. On the night of XX/XX/XXXX, Wells Fargo began sending me emails saying that they had detected fraudulent activity on my account, listing two healthcare charges I had made and a {$3100.00} payment to a business named XXXX XXXX in XXXX XXXX, MA. On XX/XX/XXXX I received another email from Wells Fargo stating that my credit card had been added to an XXXX XXXX, even though I had not authorized this. I noticed these emails on the afternoon of XX/XX/XXXX and checked my Wells Fargo account soon after, where I noticed that XXXX fraudulent charges to XXXX XXXX totaling {$9900.00} had been charged to my Wells Fargo credit account, charges of {$3100.00}, {$3100.00}, {$2000.00}, and {$1700.00}. At XXXX on XX/XX/XXXX I made my first phone call to Wells Fargo , where I explained I was the victim of a phishing scam and that I would like to have the charges canceled. The Wells Fargo customer service agent I spoke with on the phone informed me that three of the charges had already been approved but she was able to confirm that one had been denied. The Wells Fargo agent asked me if I had contacted the merchant associated with the charges, I told her I had not because I had never had any contact with the merchant. She told me she would file a dispute and that while the dispute was ongoing no interest would accrue and that I would not have to pay the charges during that time. After doing more research online about credit card fraud, I became worried the first agent had thought I had a dispute with a merchant and decided to call again to make sure. I also wanted to make sure my card was permanently canceled. For this reason I initiated a second call with Wells Fargo at XXXX where I spoke with a young man who told me that the first agent had done something wrong but not to worry because he would send my case to the fraud department. The agent reassured me multiple times and told me not to let the incident ruin my XXXX. I also asked that my card be canceled, the agent had my card canceled and issued me a new one to arrive in 7 business days. On XX/XX/XXXX I received an email from WF which stated dispute initiated On XX/XX/XXXX I received an email from Wells Fargo asking me to contact them for more information on my dispute. I also got a dispute status update that said waiting on merchant on the same day. On XX/XX/XXXX I replied to the email I was asked to contact WF with, XXXX. I wrote a detailed letter explaining what happened with a screenshot of the phishing text I had received on XX/XX/XXXX. On XX/XX/XXXX I followed up on this email to Wells Fargo. On XXXX I received a dispute status update saying that my dispute had been forwarded to the fraud team. At XXXX on XX/XX/XXXX I received a call from Wells Fargo asking me for more information on what had happened so they could process my fraud case. I explained what I had said previous times about the text I had received and the charges had been made to my account. I asked for a caller confirmation number, but the agent told me that they didnt have those and that it was unneeded because all my information would still be recorded by Wells Fargo . The agent thanked me for the information and ended the call, which lasted three minutes in total. On XX/XX/XXXX I received an email that said further action was needed on my dispute and to call Wells Fargo. On XX/XX/XXXX I also received a letter from Wells Fargo dated XXXX which stated that my fraud case had been denied because they had reason to believe that I had authorized the transaction. On XX/XX/XXXX I called Wells Fargo to request information on why they had denied my dispute, I was told that they would send this information by mail. It has not yet arrived. On XX/XX/XXXX I began working with my father to draft a letter to Wells Fargo and started looking into other options to help me with this case, among those the CFPB. On XX/XX/XXXX I decided to undertake one last phone call with Wells Fargo on XX/XX/XXXX to understand my rights to appeal. The first woman I spoke with said to help me she needed more information. Given I had already given WF information, I provided minimal information this time. The agent said my fraud case had been denied because I was the victim of a scam. The agent told me she was going to send me to another agent, who said she needed more information on my case to help me. A bit frustrated, I asked what my rights to appeal were. This was not answered, and I was told my other option was to refile my dispute as a non-fraud case. I asked the agent why it would be classified as non-fraud and she told me she didnt know, that every case has different circumstances. She then asked for more information so she could help me. Seeing little chance of any help, I ended the call and decided to contact the CFPB. As of today ( XX/XX/XXXX ), I am still being held responsible by Wells Fargo for the 4 charges to XXXX XXXX totaling {$9900.00}. I have provided documentation as attachments of the fraudulent text I received, my emails with Wells Fargo, my phone call record with Wells Fargo, the letter I sent Wells Fargo etc
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MA
Zip: 019XX
Submitted Via: Web
Date Sent: 2024-01-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-18
Issue: Managing an account
Subissue: Problem accessing account
Consumer Complaint: I have power of attorney over my mom 's accounts and whenever I show this power of attorney to Wells Fargo they do not respect it and make me set up an appointment to come in and get added to the account my mom has XXXX and she routinely closes accounts and sets up new accounts so they make me come in and do this every time she sets up a new account and power of attorney gives me full access to her accounts I should not have to go through this process every single time she sets up a new account I should be able to walk in and show them my documentation and get access to her bank statements this is very important because she is on XXXX and I need this information to renew her XXXX so that she does not get kicked out of her assisted living facility
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NE
Zip: 68135
Submitted Via: Web
Date Sent: 2024-01-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-18
Issue: Problem with a lender or other company charging your account
Subissue: Transaction was not authorized
Consumer Complaint: Wells Fargo contacted me via mail on XX/XX/XXXX, concerning a settlement payment for my checking account, which I closed in XXXX, The settlement was for their illegal actions which they were found guilty of years ago. ( Reference number XXXX ) I called the Product Remediation Department as directed and was told my check would be sent within 20 days. As of today, XX/XX/XXXX, there is no check. When I call them back to ask about the delivery of the check, I have been told that it wasn't processed due to computer errors. The next excuse was holidays. After that, I was told to wait until 30 days. When that time frame came and went it became 45 days. Now I'm told that they have over 2 million checks to process and nobody knows when the checks will be mailed. At this point I thought I was being scammed. My next move was to call the Wells Fargo customer service number. After this I was told that it is not a scam and I was allowed to file a complaint with Wells Fargo. We are now past 2 months and there are no checks coming at all. I have come to believe they never will. I think WF is giving lip service to the courts and doing very little, simply to appear to be working on the problem while they wait out the clock on a court order. What, if anything, can be done to get these checks out of WF? I can hear the conversations in the background when I call. I know I'm not the only person enquiring about my payments.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 324XX
Submitted Via: Web
Date Sent: 2024-01-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-18
Issue: Managing an account
Subissue: Cashing a check
Consumer Complaint: Wells Fargo is accusing me of XXXX. My aunt gave me checks to deposit and they say her signature is XXXX Shes been writing me checks for years. My aunt is a customer for well over 50 years. She spoke to her personal banker and told her theyre legitimate checks. Bank lied to me and said XXXXXXXX was not mentioned. I have the banks letter using that very word. The funds are to assist me to assist my aunt. Theyre defaming me and causing distress to her and me. Theyre causing extreme hardship at best.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NV
Zip: 89119
Submitted Via: Web
Date Sent: 2024-01-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-18
Issue: Other transaction problem
Subissue:
Consumer Complaint: I received a phone call while I was at work from Wells Fargo. The caller stated that " this call may be monitored or recorded '' and said she was from Wells Fargo and that two unauthorized transactions were attempted using my card information. She said Wells Fargo stopped the unauthorized transactions from going through. The caller then asked if I had received any text alerts stating this. I replied " No ''. She said she wanted to make sure I was receiving the alerts in case this happens again. She verified my information and then sent a few " test '' texts to my cell phone. She said to ignore the context of the texts, as they were randomly generated. The following day, I checked my bank accounts, checking and savings, and they were completely cleared out. The checking account transfer was for {$6300.00} and was under the name of " XXXX XXXX ''. The savings account transfer was for {$1000.00} with a {$30.00} wire transfer charge, under the name of " XXXX XXXX ''. This occurred on XX/XX/2023. When I called Wells Fargo and explained the situation, I was told that there was nothing they could do because it appears that I knew the people and transferred the money to them because they had my information. When I stated that I absolutely did not know the people and that they called falsely using Wells Fargo 's name, they still denied my reimbursement claim, closed my account, and opened a new one. I called numerous times, and, with my last call, I stated that I was going to hire a lawyer. The Wells Fargo representative then told me that I should hire a lawyer. I called the police to file a report, I then contacted several lawyers but have received XXXX responses. I have also put a fraud alert on my name with all 3 credit bureaus. I have also contacted the XXXXXXXX XXXX Attorney General, but with no response. I have been trying to find help with this situation and no one seems willing.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: RI
Zip: 02891
Submitted Via: Web
Date Sent: 2024-01-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-18
Issue: Managing an account
Subissue: Banking errors
Consumer Complaint: On XX/XX/XXXX I visited Wells Fargo XXXX XXXX XXXX to open two brand new accounts by using promotional code ( {$520.00} bonus for savings acct and {$300.00} bonus for checking acct ) per the email instruction from Wells Fargo Board Members because they do not allow consumers to open accounts online. I was waiting at the branch for at least one hour. A personal banker, XXXX XXXX told me she can help me to set up new accounts. She asked me to present three forms of identification : driver 's license, second ID and debit card. Also, she reviewed all my past banking records with Wells Fargo. She never informed me that I can not open new accounts with Wells Fargo on XX/XX/XXXX. I asked her to put promotional code on the applications : XXXX {$300.00} bonus and XXXX {$520.00} bonus. I told her to open an everyday checking and XXXX savings account. However, she suggested that I open a XXXX and XXXX account with a higher maintenance balance. She gave me an application package with promotional code listed including : application, debit card deposit confirmation {$50.00} for both accounts, deposit agreement, direct deposit form, temporary checks etc without her business card. She highlighted the promotion requirement : 1. {$520.00} bonus for savings account. Customer has to deposit {$25000.00} within 90 days after account opening. 2. {$300.00} bonus for checking account. Customers have to complete a {$1000.00} electronic deposit within 90 days after account opening. Wells Fargo will deposit a total {$820.00} bonus within 30 days once the requirement is met. I expressed my inquiry : 1. XXXX XXXX must pay back {$1000.00} bonus 10 % interest for defrauding customers at Wells Fargo XXXX XXXX XXXX. 2. Fraudulent checks {$750.00} and 10 % interest as well as all related damages, losses happened from XXXX to current - A thief from the State of Maryland cashed my checks without my consent at all. 3. customer 's privacy. 4. Promotional bonus {$820.00} must be paid for new accounts opened on XX/XX/XXXX. The Banker XXXX XXXX agreed to all these terms and conditions. On XX/XX/XXXX I closed my current accounts with XXXX. XXXX banker issued me two cashier 's checks to meet the Wells Fargo savings account promotional offer requirement. About XXXX, when I made a deposit at Wells Fargo cashier 's window, the teller was very rude to ask me to sign the checks with my signature. Then she told me she has to verify with XXXX XXXX and checks will be put on hold for 4 days. I was irritated by the intentional violation of banking policy. I told her bank official checks are the same as cash and guaranteed to pay. The bank XXXX XXXX asked me to her desk. She still refuses to give her business card multiple times. She said she is from another branch located at XXXX XXXX XXXX and XXXX XXXX XXXX of DC. Then she told me there is a restriction that she can not put deposit. She told me a staff " XXXX '' from the loss prevention department informed her that due to a past banking relationship with Wells Fargo, they want me to close these two new accounts on XX/XX/XXXX and refuse to release the {$50.00} deposit I made on XX/XX/XXXX per my request. I was extremely irritated to ask her to pay my damages and losses : 1. Breach of new accounts agreement and invade my privacy {$25000.00}. 2. Health damages {>= $1,000,000}. 3. New accounts bonus {$820.00} due to Wells Fargo 's breach agreement and deprive consumer right as well as failure to offer 90 days to complete requirement. 4. {$50.00} deposit back immediately. 5. two fraudulent checks {$750.00} at 10 % interest for 11 years. 6. {$1000.00} unpaid promotional bonus owed by XXXX XXXX etc. XXXX gave me a complaint XXXX XXXXXXXX. I told her to comply with all terms and conditions listed herein and do not keep my personal information in the future. I have separate complaint regarding raciaXXXX retaliation from XXXX XXXX for failure to pay promotional bonus {$700.00} ; failure to pay Pay Check Protection forgiveness {$25000.00} ; Failure to pay several claims and severely violation of customer privacy {$75000.00} as well as severe XXXX and irritation for health damages {$1000.00} XXXX. I certify all statement made herein are true and correct and based on my best personal knowledge. Evidence upon request.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MD
Zip: 206XX
Submitted Via: Web
Date Sent: 2024-01-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2024-01-18
Issue: Closing an account
Subissue: Company closed your account
Consumer Complaint: A few weeks ago, a friends of mine had clients of his company send my money because his business account had issues receiving money. When his clients send me the money through XXXX, we verified amount and correct location to where the funds went. Everything was good. Now Wells Fargo has decided to close my accounts and hold my money for unauthorized payments despite both parties verifying funds. They will not further investigate and now I am left with no money and no way of receiving my funds until account closure which they hinted at being pushed back.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CO
Zip: 80906
Submitted Via: Web
Date Sent: 2024-01-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A