Date Received: 2023-09-04
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I would like to know who the original creditor is and how was my personal information obtained and used to open the fraudulent account.
Company Response:
State: IA
Zip: 52404
Submitted Via: Web
Date Sent: 2023-09-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-02
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: Filed a report with XXXX and XXXX. Requested information on debt owed multiple times.
Company Response:
State: PA
Zip: 186XX
Submitted Via: Web
Date Sent: 2023-09-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-02
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I'm purple XXXX XXXX Veteran and on daily anxiety medication so when I bought my home people constantly came offering products. One man came and I signed for home security because I needed to have protection and the same man came talking about panels I didn't understand completely I signed again it was mistake. The company came out and put solar rods on my roof and left panels against my home for weeks and I told them I'm not accepting this service it was wrong and the way they did my new home was unacceptable. They think they can force me to have solar panels and refuse to take me to court because they know I'm XXXX and on fixed government income so they're trying to do debt collection which I can't be garnished anyway. They refuse to remove the rods off my roof and they have been there over a year on my new home and the damage is more then what they think I will pay to have them removed so it's been a stressful problem and the XXXX has been on me about this so XXXX XXXX will not receive any payment because I was scammed into signing something because the man knew how I lived and took advantage of my XXXX to get me to sign something besides security.
Company Response:
State: GA
Zip: 30223
Submitted Via: Web
Date Sent: 2023-09-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-01
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: I'm filing a second complaint because the first one my debt had to be validated within 30 days I sent the CFPB pictures of them receiving the letter on XX/XX/XXXX and them sending me back a letter dated XX/XX/XXXX. For some reason tsi systems wrote back that they validated my debt on XX/XX/XXXX and the cfpb did not look at the pictures accepted the response and closed the case. I want a civil penalty for their practices. And they lied to the CFPB on top of it. Just for some reason the CFPB doesn't look at their cases I guess.
Company Response:
State: FL
Zip: 33308
Submitted Via: Web
Date Sent: 2023-09-01
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-08-31
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: Hello I orginally was approved for these apartments back in the year of 2022. I sent in a request to cancel as I never moved into the address they have on file. I also notified the company via email as well as by phone yet they were still billing me when I never moved and no lease was signed. This debt needs to be cancelled and I have proof of them still trying to collect {$630.00}. If this is not removed I will contact my lawyer for further proceedings.
Company Response:
State: TX
Zip: 75126
Submitted Via: Web
Date Sent: 2023-08-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-08-31
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I was contacted via email by TSI stating they were working on behalf of XXXX XXXX XXXX. I responded to the email disputing the debt in its entirety and requested documentation. After disputing the debt TSI provided no documentation but began to call me on multiple occasions requesting personal information. Including Social Security Number previous and current addresses. This is a fraudulent debt XXXX was paid in full when I canceled my services. If you research this company there are hundreds of complaints addressing the same thing. No matter how much money you pax XXXX upon canceling there services they always bill you more. When you refuse to pay the indulge in extortion by referring the account to multiple collection agencies who without proof report as derogatory credit in order to collect money consumers do not owe. This is the 7th Collection company XXXX has sent this debt to. I have successfully fought all 7. But they continue the harassment.
Company Response:
State: NC
Zip: 28412
Submitted Via: Web
Date Sent: 2023-08-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-08-31
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I was charged for Service with XXXX when technician never came out to install service. I called to order service from XXXX on XX/XX/2019. I was notified that the technician would be late but the technician never came. Then I was rescheduled to install service on XX/XX/2019 and a technician never came. Then I was rescheduled to XX/XX/2019 and no one came. Then my installation was rescheduled to XX/XX/2019 and I waited for a technician to come and they never came. I was then notified that the order was completed on XX/XX/2019 without a technician ever coming to install. I then called XXXX to tell them it was not installed and the operator remarked it was strange and that they will investigate and remove the service. Then I get a bill for the service and I called XXXX again and they said that they are going to remove the charge. I later get a collections from this " Service '' I have never received. I called to dispute and nothing came of it at first.
Company Response:
State: NV
Zip: 89156
Submitted Via: Web
Date Sent: 2023-08-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-08-30
Issue: Electronic communications
Subissue: You told them to stop contacting you, but they keep trying
Consumer Complaint: TSI COMPANY WILL NOT STOP CONTACTING ME OVER MY EX BOYFRIENDS ACCOUNT. THEY CALL, EMAIL, TEXT AND SEND LETTERS CONSTANTLY THOUGH I HAVE RESPONDED IT IS NOT MY DEBT TO THEM DIRECTLY AND BY DUSPUTING IT WITH CREDIT BUREAUS TO NO AVAIL. EXAMPLE EMAIL ( AND i ALREADY CLICKED THE OPT OUT LINK ) : XXXX account ending in XXXXXXXX XXXX XXXX XXXX XXXX ( 13 hours ago ) to me Why is this message in spam? It is similar to messages that were identified as spam in the past. Report not spam TSI Continue scrolling to see important information concerning your rights. Please do not reply to this email as this email address is not monitored. Options for contacting us are provided below. We accept opt-out requests here To : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX Physical Address : Transworld Systems Inc. XXXX XXXX XXXX XXXX XXXX XXXX XXXX PA XXXX XXXX Office Hours : Monday through Wednesday XXXX to XXXX XXXX, Thursday XXXX to XXXX XXXX, Friday XXXX to XXXX XXXX, Saturday XXXX to XXXX XXXX Our Account # : XXXX Creditor : XXXX Creditor 's Account # : XXXX Balance Due : {$350.00} Calls to and from this company are recorded and may be monitored. Dear XXXX XXXX, We also sent you a welcome email. Did you receive it? We want to make sure that you know were here to help you resolve your account. Please give us an opportunity to help you resolve this account. Options for your convenience XXXX XXXX XXXX Visit Us Online XXXX XXXX XXXX Your registration code is XXXX You can also mail your payment to Transworld Systems Inc. XXXX XXXX XXXX XXXX, DE XXXX or you can contact one of our representatives at XXXX. This is an attempt to collect a debt. Any information obtained will be used for that purpose. This is a communication from a debt collector. Very truly yours, Transworld Systems Inc. Please be advised that if you provide access to your email account to any other persons, such persons may be able to read the emails that we send to you. We do not send emails to known workplace email addresses, even with your permission, because they are subject to your employers email monitoring policies and may be read by your employer. Some written communications may be sent via US Postal Service. We accept opt-out requests here
Company Response:
State: IA
Zip: 50265
Submitted Via: Web
Date Sent: 2023-08-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-08-30
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: paid company in full
Company Response:
State: TX
Zip: 77083
Submitted Via: Web
Date Sent: 2023-08-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-08-30
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I had vehicle insurance through XXXX XXXX XXXX. As a Michigan resident, I was able to opt out of the additional XXXX XXXX XXXX because I have Medicare & private health insurance. I did find the form that I filled out just before the 6 month time period to renew opting out and I mailed it to the local agent in town. I didnt think that I filled it out because my sister was dying, then I found my tablet that I wrote it in that I had mailed it. I later found tout that it is a tactic of this company to say that they dont receive them so that they can charge exorbitant fees. Two of the vehicles on the policy shouldve been in storage, only one was. One vehicle they raised the price for insurance 145 % and another one was 158 %! The agent also wrote a separate policy for XXXX XXXX for recreational vehicles, when I wanted to pay up front for the 3 of them he said, you dont have to, theyll take the payment out electronically every month. He lied, they put them on 3 separate policies and charged a separate {$5.00} fee for each one, not to mention he told me that I didnt have to put any of them in storage because thats the price you pay all year long! Again he lied, for what I paid for one year, I couldve covered them for almost 3 years! A manager at XXXX XXXX told me that they can take whatever amount they want out of my checking account and I told them I revoked my permission, so I had to have my debit card cancelled and reissued to prevent them from carrying out their threat. I paid what I owed, now they said I owe them an additional {$530.00}. I told them it was paid in full and I dont owe anything more. I asked for an itemized statement several times and they refuse to send one. All they sent were separate envelopes with different amounts, thats it,? it was not what I requested on several occasions. Now they turned it over to a collection company and they said they will ruin my credit if I dont pay it! I am a XXXX widow who lost my husband in a tragic accident and I live on a fixed income, I wont let them try to extort money from me illegally! The collection agency is TSI Transworld in XXXX, DE.
Company Response:
State: MI
Zip: 499XX
Submitted Via: Web
Date Sent: 2023-08-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A