Date Received: 2023-07-08
Issue: Advertising and marketing, including promotional offers
Subissue: Didn't receive advertised or promotional terms
Consumer Complaint: I signed up for a Target store card in XXXX of 2023 offering a {$40.00} instant credit on my card. The credit was never received. I have made XXXX phone calls each time I was assured that I would receive a coupon in the mail. Today XX/XX/XXXX I called to ask about the coupon, after a lengthy conversation and asking to speak to a supervisor the agent hung up on me. I called back a spoke with another agent who after asking to speak with a supervisor also hung up on me. I also asked the agent to close my account because I no longer want to do business with a company that does not honor their advertised offers.
Company Response:
State: TN
Zip: 37128
Submitted Via: Web
Date Sent: 2023-07-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-07
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: On XX/XX/2023 I noticed two addresses on my credit report that were not mine. On XX/XX/2023 I noticed two credit card accounts on my credit report that were not mine. I do not have friends or family at either of these addresses, nor have I ever lived outside of Illinois. I have no idea who the companies are that own the credit lines, so I have not made an attempt to contact them. I did contact XXXX and filed a dispute with them for the addresses. I will contact XXXX on XX/XX/2023 to file a dispute with them for the credit card accounts.
Company Response:
State: IL
Zip: 610XX
Submitted Via: Web
Date Sent: 2023-07-07
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-07
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Consumer Complaint: As of XX/XX/2023, my credit bureaus have added a new hard inquiry from an unknown authority. The TD BANK/Target inquiry did not come from any inquiry of my doing.
Company Response:
State: GA
Zip: 30314
Submitted Via: Web
Date Sent: 2023-07-07
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-07
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Consumer Complaint: On XX/XX/XXXX I was scammed on XXXX I answered a prize puzzle correctly and supposedly won {$4000.00} but I had to invest in bitcoin and pay the service fees to win the {$4000.00} I paid {$210.00} and then {$320.00} and a friend told me it was a scam so that I let my bank TD Bank know I followed through with their instructions and they credited me on XX/XX/XXXX the amount I was scammed but then on XX/XX/XXXX my bank TD Bank reversed my credit they issued me on XX/XX/XXXX and I am a XXXX XXXX XXXX and I was advised to complain about TD Bank reversing the credit because they credited me then took it back and I am told to make a complaint
Company Response:
State: CO
Zip: 810XX
Submitted Via: Web
Date Sent: 2023-07-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-06
Issue: Problems at the end of the loan or lease
Subissue: Problem with paying off the loan
Consumer Complaint: Earlier this year, I purchased the following vehicle from XXXX XXXX XXXX in XXXX, Pennsylvania : XXXX XXXX XXXX I was financed through TD Auto Finance ( Account # XXXX ) which included the extended warranty fee. I traded this particular car at the end of XX/XX/2023. I canceled the extended warranty and the warranty company sent the check to TD Auto, which resulted in an overpayment. I contacted TD Auto Finance several times and requested that they refund my money. I have been given several dates that the check was supposed to be released and I still haven't received my money. I am seeking my refund in the amount of {$2500.00} ASAP.
Company Response:
State: PA
Zip: 153XX
Submitted Via: Web
Date Sent: 2023-07-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-06
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Consumer Complaint: On XX/XX/, two accounts were fraudulently accessed via a TD Bank ATM at XXXX XXXX XXXX, XXXXXXXX XXXX XXXX XXXXXXXX. Withdrawals of {$300.00} and {$400.00} were conducted on my Savings and Checking account, respectively. These transactions were not authorized by me. My card had always been in my possession and further to that, I have never shared my PIN with anyone. I contacted the Fraud Dept at TD Bank and filed a dispute on XX/XX/, and was assigned Claim Number XXXX. Upon their alleged review of my dispute, TD Bank determined an error did not occur, even in light of the transactions occurring in New Jersey, when I reside and work in XXXX and ATM transactions are absolutely out of the ordinary for my account. TD Bank has not credited my account with the missing funds. In my frustration, I reached out to the Headquarters in XXXX, who directed me the XXXX XXXX XXXX. They instructed me to press charges. I then contacted the XXXX at the XXXX XXXX and was instructed to file this report. This horrifying experience has caused great distress as I now imagine my identity is exposed and my financial information has been compromised. I hope this can be reviewed diligently and I am fully vindicated.
Company Response:
State: NY
Zip: 11236
Submitted Via: Web
Date Sent: 2023-07-06
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-06
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: should be off my report promise to take off report. never did
Company Response:
State: NC
Zip: 27870
Submitted Via: Web
Date Sent: 2023-07-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-06
Issue: Opening an account
Subissue: Account opened as a result of fraud
Consumer Complaint: I received a Checking account statement in the mail from TD Bank. Someone fraudulently opened an account in my name on XX/XX/23. No transactions have been made in the account.
Company Response:
State: MD
Zip: 21206
Submitted Via: Web
Date Sent: 2023-07-06
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-06
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Checked my credit report and I see a debt collection I have no knowledge of.
Company Response:
State: MI
Zip: 48091
Submitted Via: Web
Date Sent: 2023-07-06
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-07-05
Issue: Managing an account
Subissue: Problem using a debit or ATM card
Consumer Complaint: Wrote a check on XX/XX/2023 Pay to the order of XXXX XXXX XXXX XXXX XXXX XXXX XXXX '' for {$480.00}. Put in Blue Box in front of local post office. The check was stolen by unknown person and cashed for {$480.00} on XX/XX/2023. They did not alter the front of the check. However TD bank and XXXX together allowed the money to be withdrawn from my account. The scribbled initials on the back of the check are nowhere near looking like the pay to order this check is addressed to. I went to TD bank on XX/XX/2023 and filled out Affidavit of Forgery. Today is XX/XX/2023 I haven't received any correspondence from the back at all ( no mail, email or phone calls ) regarding this. Nothing to even say they are looking into it. I feel that both TD Bank and XXXX are at fault for taking my money and giving it to a random person who didn't even bother altering the front of the check. To this day I haven't gotten my money back.
Company Response:
State: NJ
Zip: 080XX
Submitted Via: Web
Date Sent: 2023-07-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A