Date Received: 2022-05-31
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Consumer Complaint: I did found out this morning that I received the email from XXXX XXXX said that I have XXXX point off on my credit score. Because of Inquiries ( Target credit card ) I didn't apply for target credit card on XX/XX/2022. I will like to please remove that in my credit and MUSR BE FRAUD. I just spoken to XXXX live person said I have to go thru fill it out paper form on FTC.GOV. I give them my drive license and social security and explain to them what happen then mail it. they will received from me then they will remove target credit card on my credit.
Company Response:
State: FL
Zip: 34772
Submitted Via: Web
Date Sent: 2022-05-31
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-31
Issue: Improper use of your report
Subissue: Reporting company used your report improperly
Consumer Complaint: i went to a car dealership and purcase a car in my business name only with my tax ein number i have good business credit the dealer told me that they will not use my social number to buy but four verification only so it was done i got my company car in my company name one month later i check my credit report and had alot of inquiries i did not authorize { 1 } XXXX XXXX { 2 } XXXX XXXX { 3 } XXXX XXXX XXXX { 4 } XXXX XXXX XXXX { 5 } td auto finance
Company Response:
State: GA
Zip: 30168
Submitted Via: Web
Date Sent: 2022-05-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-31
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: Im filing a compliant because I been reaching out to the credit bureaus for contract of the Debt and Receipts and no one have reach out at all I sent a letter XX/XX/2022 and also In XXXX I have paper work but it obtains my information as of my social security number
Company Response:
State: DC
Zip: 20003
Submitted Via: Web
Date Sent: 2022-05-31
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-27
Issue: Closing an account
Subissue: Can't close your account
Consumer Complaint: President - i closed my td bank account XXXX but they still send account alerts to XXXX. i called yesterday they said its still not closed and there waiting for another department to close it and cant stop the alerts. by law. pta do this now. signed president of the XXXX XXXX XXXX XX/XX/2022 XXXX est.
Company Response:
State: CT
Zip: 062XX
Submitted Via: Web
Date Sent: 2022-05-27
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-27
Issue: Closing an account
Subissue: Funds not received from closed account
Consumer Complaint: I opened checking and savings accounts with TD Bank on XX/XX/2022. I was told my checking account was closed by the fraud department on XX/XX/2022 and the balance was mailed to me via check. However, till today ( XX/XX/2022 ), I still haven't received the check! Before they arbitrarily closed my account, the account had been locked by the bank because of some transactions ( money transfers ). For that, I made 3 phone calls and 1 local branch visit to verify those transactions. However, the account was eventually closed by the fraud department, and I never got any reason for the account closure. Then I chose to close my savings account in a branch because I had no patience with TD bank anymore. Since I haven't received the check for the checking account, I had to visit the branch again. This time, they said they have nothing to do but file another request. They gave me the phone number of the Fraud Resolution department and ask me to make the phone call on my own. On the phone call with the Fraud Resolution department, the representative again filed another request ( sending another email ) to some backend team to inquire about the status of the check mailing. I have lost hope to be able to get my money back and feel very exhausted. I regret that I chose TD bank for checking and savings accounts. I hope I can get some help from the federal regulator.
Company Response:
State: MA
Zip: 02148
Submitted Via: Web
Date Sent: 2022-05-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-31
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Consumer Complaint: " I am a victim of identity theft. Due to the XXXX XXXX XXXX we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX XXXX breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you. "
Company Response:
State: CA
Zip: 94803
Submitted Via: Web
Date Sent: 2022-06-13
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-30
Issue: Getting a credit card
Subissue: Sent card you never applied for
Consumer Complaint: On XXXX XX/XX/2022, I received a TD Bank Visa Debit Card ( XXXX XXXX in the mail via USPS. I did not apply nor do I conduct any banking with TD Bank. On XXXX XX/XX/2022, I contacted TD Bank fraud ( XXXX ) XXXX and spoke with XXXX ( fraud customer service associate ). I provided XXXX with my information and she informed me she was revoking this card reported as fraudulent. My hope was that she would also close out any bank account that was fraudulently set-up to request this TD Bank Debit XXXX, but this first needed to be reviewed by TB Bank fraud team.
Company Response:
State: VA
Zip: 23322
Submitted Via: Web
Date Sent: 2022-05-30
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-30
Issue: Communication tactics
Subissue: You told them to stop contacting you, but they keep trying
Consumer Complaint: TD Bank called about 1 missed pmt. We were in Tx with a XXXX scare. I called TD back, explained the situation and made pmt arrangements. I took screen shots. Despite arrangements they said I can't stop the calls and they will continue until its paid. Not even 30 days late fyi. Next time they called I waited and gave them fair warning to stop. Met with arrogance.
Company Response:
State: NC
Zip: 28144
Submitted Via: Web
Date Sent: 2022-05-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-30
Issue: Managing an account
Subissue: Funds not handled or disbursed as instructed
Consumer Complaint: On XX/XX/2022 our account was accessed by a hacker despite TD bank advertising fraud protection. The hacker managed to drain our accounts over several days. TD bank has not been wiling to help us find or resolve this issue even though they have the hackers bank information where they sent the money.
Company Response:
State: MD
Zip: 210XX
Submitted Via: Web
Date Sent: 2022-05-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-30
Issue: Problem with a credit reporting company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Consumer Complaint: " I am a victim of identity theft. Due to the Corona Virus PandemiXXXX, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX XXXX breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you. "
Company Response:
State: NC
Zip: 27519
Submitted Via: Web
Date Sent: 2022-05-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A