Date Received: 2023-12-22
Issue: Getting a credit card
Subissue: Application denied
Consumer Complaint: On XX/XX/2022 I, the natural living man and consumer applied for credit with PayPal Credit Reference # XXXX and was denied. But how can I be denied when PayPal is utilizing my application through their securitization process and then selling it to third-party investors. PayPal brought nothing of equal consideration to this transaction, but are monetizing my application and are getting paid every month from said transaction. The moment I sent in the application with my signature, PayPal took the eligible security and are making profit off of it while denying me access to my securities. This is Securities Fraud, violation of the Equal Credit Opportunity Act ( ECOA ) 12 CFR Part 1002 - Equal Credit Opportunity Act ( Regulation B ). " Regulation B protects applicants from discrimination in any aspect of a credit transaction ''. Credit transactions and aspects of credit transactions include : Consumer credit Business credit Mortgage loans Refinancing Open-end credit Credit applications Standards of creditworthiness Denial of credit Servicing and collection Revocation, alteration, or termination of credit and the Consumer Credit Protection Act. Everything I have mentioned can be confirmed in the PayPal 10-K Form filed with the Securities and Exchange Commission file number XXXX, ( I.R.S. Employer Identification No. ) XXXX. For example, on pages 8, 24, 37 on the 10-K form talked about how PayPal generate revenue from the loan receivable from their customers. I have attached snippet of that filling for your reference.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: NJ
Zip: 08094
Submitted Via: Web
Date Sent: 2023-12-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Consumer Complaint: Filed a Identity report with the FTC. The person that has my information and has attempted to or have gotten credit issued on the following dates with the said companies. 1. ) Care credit opened on XX/XX/XXXX. I was XXXX XXXX. ) XXXX XXXX opened XX/XX/XXXX. I was XXXX XXXX XXXX XXXX XXXX XXXX XXXX opened XXXX XXXX, XXXX. I was XXXX XXXX XXXX XXXX XXXX inquiry on XX/XX/XXXX XXXX. ) XXXX XXXX inquiry on XX/XX/XXXX XXXX. ) Synchrony Financial on XX/XX/XXXX XXXX. ) SYNCB/LOWES on XX/XX/XXXX XXXX. ) Care credit on XX/XX/XXXX XXXX. ) XXXX XXXXXXXX on XX/XX/XXXX XXXX. ) XXXX XXXX XXXX on XX/XX/XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: AR
Zip: 722XX
Submitted Via: Web
Date Sent: 2023-12-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: It is not only irritating but deeply troubling that such a fundamental aspect of my financial history has been misreported, potentially affecting my ability to secure favorable terms for future financial transactions. I was the victim and Im not sure why the CRA is not complying with the law. The other bureaus have followed suit. Im very confused why this one seems to ignore my requests. The sheer number of inaccuracies is not only irritating but also unacceptable, as it has a severe and unwarranted impact on my creditworthiness. XXXX XXXX XXXX - Those payments were made on time. I am requesting that the late payment markings be updated to reflect my accurate payment history. A comprehensive review of the procedures in place to ensure the accuracy of credit reporting to prevent such errors in the future. I am well aware of my rights under the Fair Credit Reporting Act ( FCRA ), and I expect your bureau to adhere to the highest standards of accuracy and diligence. The continued presence of these inaccuracies is not only an inconvenience but also a violation of my rights as a consumer.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 90405
Submitted Via: Web
Date Sent: 2023-12-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Problem with a company's investigation into an existing problem
Subissue: Their investigation did not fix an error on your report
Consumer Complaint: Subject : CFPB Case XXXX XXXX Credit Account Number Ending in XXXX Notice to Agent is Notice to Principal, Notice to Principal is Notice to Agent You stated that this account was properly investigated and you are currently reporting accurate information. HOW SO IF... Date of Last Activity is reported inaccurately XXXX XX/XX/2022 XXXX XX/XX/2022 XXXX XX/XX/2022 Date Of Last Payment is reported inaccurately. XXXX XX/XX/2022 XXXX XX/XX/2022 XXXX XX/XX/2022 This is grounds for removal. 1 5 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 USC 1681 Section 611 ( 5 ) ( a ) ( I ) ( ii ) : The law clearly states ; if items are found inaccurate or can not be verified, the consumer reporting shall promptly delete the information from the file of the consumer 15 USC 1681e ( b ) : Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual to whom the report relates. 15 USC 1681i ( a ) ( 5 ) ( A ) : If, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or can not be verified, the consumer reporting agency shall ( i ) promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and ( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. Delete this account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MD
Zip: 20782
Submitted Via: Web
Date Sent: 2023-12-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Incorrect information on your report
Subissue: Account information incorrect
Consumer Complaint: XX/XX/2017 Synchrony Bank reported a delinquency to XXXX for a valid debt of {$1100.00} with the account # ending in " XXXX ''. Years later when I attempt to negotiate a settlement XXXX XXXX XXXX, the collection agency they turned the debt over to. XXXX said that it was " XXXX '' accounts roughly for the same amount of money and I vehemently objected! Stating that I only rec 'd service from the dental company one time and one time only. I've asked Both XXXX XXXX XXXX to provide me valid proof of the XXXX account and name of the dental company here in XXXX Tx so I can go and prove this error yet they both refuse to do so! I finally got XXXX to delete both entries off my credit profile only to have XXXX turn right back around and put them both on my XXXX XXXX XXXX credit reports! I mailed a certified letter to XXXX requesting proof of XXXX " bogus '' account and name of the dental company that I rec 'd service from to no avail. In the meantime XXXX wants me to settle 50 % on both accounts w/o any proof or justification. I will send you all the documentation I have dealing with these two very unscrupulous companies! As they are directly stopping me from purchasing a home for my family, because I simply refuse to pay for the same account twice!!
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: XXXXX
Submitted Via: Web
Date Sent: 2023-12-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I have the report by I am open the XXXX account in XX/XX/2023 but this account not belong to me, and I didn't realize I have it unstill XXXX XXXX report I was late payment for that. I am try to dispute them but the results not correctly so I'm really want to fix that and because it was late payment 30 day one time already and they report I'm late again in 60 days. My credit score hurt by that and went down alot, so please help me with that, because I never want to late payment anything on my credit card. And I don't want get debt by someone else but I the one not using that credit card!
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: KY
Zip: 42104
Submitted Via: Web
Date Sent: 2023-12-20
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Advertising and marketing, including promotional offers
Subissue: Didn't receive advertised or promotional terms
Consumer Complaint: I received several weekly offers to apply for the PayPal Cashback Mastercard with an intro APR of 0 % for 6 months. Offers were sent on XX/XX/XXXX, XXXX and XXXX. All of them are attached to this complaint. On the XXXX, I applied using the link on the last email and was approved, as XXXX attached. Synchrony and PayPal didn't honor with the offer and they charged me APR on my balances during the 6 month grace that was offered. I tried contacting them and they provided the information that the offer was a scam. So some scammers are out there trying to get new customer to Synchrony/PayPal . Clearly it's a scam, if it's not honored. I was charged the following interests, that i expect to be reimbursed : Statement - Amount XXXX- {$55.00} XXXX - {$93.00} XXXX - {$100.00} XXXX - {$99.00}
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: RI
Zip: XXXXX
Submitted Via: Web
Date Sent: 2023-12-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: I filed a {$34.00} dispute on my credit card. Six weeks later I was told the bank ruled in my favor and i would be getting a {$34.00} credit back to my credit card account. I never received the credit. Now the bank is telling me I have to open the same dispute again and wait another six weeks for them to investigate it again. -
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 92677
Submitted Via: Web
Date Sent: 2023-12-20
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: XX/XX/23 till present, Purchase {$1000.00}. Package that needed signature was delivered but absolutely not possible since I was at work during the delivery notification came for this package that was signed with my name misspelt wrong on the app and possibly handed to the wrong person/apartment. I have proof and receipts that I was NOT able to be the one to sign it. I was at work when the package was delivered at XXXX as it shows in the attachments. I can use my job site as an alibi. I spoke to XXXX a dozen times, provided a valid police report, and so far dealing with a dispute with the store card carrier Synchrony. Spoke with leadership and said they'll provide a refund after verification identity, I did that, still nothing. They are giving me the run-around. Someone else took my package under my name. Documents listed below.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33020
Submitted Via: Web
Date Sent: 2023-12-20
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-12-20
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I have XXXX Fraudulent dispute on my credit report, which I have no reckalition of, they are from XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX THESE ARE FRAUDULENT. I NEED A REPORT SO I CAN GET THEM REMOVED OFF MY CREDIT..
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: DC
Zip: 20019
Submitted Via: Web
Date Sent: 2023-12-26
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A