Date Received: 2021-03-10
Issue: Trouble during payment process
Subissue:
Consumer Complaint: I am a XXXX XXXX XXXX XXXX and I've had repeated problems obtaining payoff statements from Specialized Loan Servicing LLC ( SLS ), a mortgage servicing company based in Colorado. Recently, as instructed by the SLS website, my office submitted at least 10 e-mail payoff requests over a 2-week period to XXXX, and attached to each request an executed " Third Party Authorization Form '' signed by the applicable borrower. However, we never received even a reply from SLS, much less the payoff statement that we requested. We have had similar problems in obtaining payoff statements from SLS on many other occasions in the past. When we've called to discuss the issue with SLS, we get the run-around, so the persistent problem has never been resolved.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: LA
Zip: 707XX
Submitted Via: Web
Date Sent: 2021-03-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-10
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: When we log into the site it says contact them if our income has dropped due to covid. We let them know. They had us finally upload some documents after months of saying they are still reviewing. This is a blatant lie. What would possibly take so long Just sitting waiting since XXXX Now they are charging is {$15.00} a month for a property inspection fee because they say our account is past due. This company is trash.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 92253
Submitted Via: Web
Date Sent: 2021-03-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-09
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: I already submitted a complaint on XX/XX/2021 thru CFPB XXXX and I really appreciate for your quick response to my situtation with Specialized Loan Servicing. I already got a proposal from them and I am pleased that my Foreclosured got postpone to XX/XX/2021 to have time to review my situation. I got a proposal to modified my loan and to get a lower payment. But this proposal is asking for me to give upfront funds as down payment in the amount of {$16000.00} which I don't have that kind of funds. I had funds 2 years ago for a settlement. But this present time due to Covid-19 I was impacted drastically with my financials. I have no way to give that kind of funds. I really want to keep my home but need to reconsidered this proposal. If they can deferred the down payment to the end of my loan I will be able to pay the new monthly payment their offering. But their is no way I can come out with {$16000.00}. I am attaching a copy of this proposal
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 90810
Submitted Via: Web
Date Sent: 2021-03-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-09
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: Specialized Loan Servicing, my lender has not approved me for any loss mitigation options. Now, I am trying to appeal on their decision but will not accept my appeal through their fax or email. They want me to send thru snail mail which will take a very long time and they wont accept my appeal as they have a deadline on submitting the appeal. I already sent it through fax but they wont accept it.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: HI
Zip: 96782
Submitted Via: Web
Date Sent: 2021-03-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-09
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: XX/XX/2021 This is the 2nd complaint I filed on XX/XX/2021 without reply from CFPB Spoke with XXXX ( spelling, if incorrect, my sincere apology ) today XXXX She was unable to see this complain so I am resending it. Thank you, kindly. Again. SLS visited my property at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX Best guess the XX/XX/XXXX as it was FOUND BY FRIEND, REALTOR, EXPOSED SO NOT CONFIDENTAL AT ALL I was in hospital. Not home. 1 ) NO advance appointment requested or made by SLS 2 ) SLS is aware the property is OCCUPIED 3 ) CONFIDENTIAL should be in a SEALED ENVELOPE not EXPOSED FOR ALL TO READ/SEE 4 ) COVID concerns should DICTATE ADVANCE APPOINTMENT if any respect is considered. 5 ) CONFIDENTIAL to be opened by Occupant ONLY. Laughable! It is an open SHEET OF PAPER, exposed for ALL to read 6 ) At request of SLS, LLC an independent field inspector came by to inspect the condition of the Property. SLS has only a month or so ago performed, probably their 10th BPO, where their hired person Came inside the property with my Realtor, XXXX XXXX, with FULL KNOWLEDGE that this Property is occupied by owner and SLS has voluminous PHOTOS OF THE CONDITION OF THIS PROPERTY, INSIDE & OUTSIDE. 7 ) Further, SLS orders and reorders all of these services while charging them back to me, the property owner, in foreclosure. SLS stacks their exorbitant fees to me, with NO REGARD or consideration for a property owner. In this case, me. IF they were not expecting to stack these fees on top of an owners total they would definitely be less likely to REPEAT, REPEAT & REPEAT these costly services. Dear CFPBPLEASE see enclosures herewith along with the original complaint regarding this same CONFIDENTIAL situation sent, not acknowledged, ( perhaps systems glitch ) on the XX/XX/2021. Thank you, for your attention to this. It is disrespectful and inconsiderate, to say the least. BIG BANKS do as they wish without recourse. Shameful! Thank you, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XXXX ============================================================ XX/XX/2021 RE : SLS Specialized Loan Servicing Company ( Attachments Enclosed for Verification ) CONFIDENTIAL ( To be Opened by Occupant Only ) This enclosed note was found by my Realtor yesterday in the dirt below the bottom front stair. PLEASE NOTE : A Notice marked CONFIDENTIAL left in this manner is NOT CONFIDENTIAL. I repeat : This is NOT CONFIDENTIAL. IF it were it would be in A SEALED ENVELOPE. This is the second time this has happened to me at my ( still my property ) property. As you can see, the first enclosure was left in the pouring rain, found askew and hardly readable Due to the water damage. This NOTICE stated that they could enter the property, etc. That language has since been removed, However, it still says CONFIDENTIAL WHICH IT IS NOT! Anyone could have picked this up and read it. This is additional unprofessional behaviour of SLS. Intentional it appears to humiliate. If it is not To humiliate, embarrass or otherwise cause shame and distress, it would be SECURED IN AN ENVELOPE THAT NO ONE COULD READ. The way this is delivered ANYONE CAN READ IT translating CONFIDENTIAL to laughable if one finds this humourous, which I do not, however, less than accurate or truthful. One does not have to be a genius to understand that this is from a servicing company regarding a delinquent mortgage. Shame on you, SLS! One in foreclosure is going through enough without this Intentional NON-CONFIDENTIAL NOTICE SHAMING the homeowner to whom it has been delivered/rather dropped upon ones property without discretion. FURTHER : PLEASE EXPLAIN why a representative of SLS would arrive anonomously without a prior appointment : ESPECIALLY WITH COVID CONCERNS everywhere. IF NO COVID, simple business practices would dictate an appointment prior to arrival. A compatible time to visit the property agreed to with the property owner and the SLS representative. NOT JUST A RANDOM VISIT. UNACCEPTABLE. This further shows the lack of respect and professionalism that SLS ( Specialized Loan Servicing ) Exhibits in all facets of their communications. Shameful! Awful! I was in the hospital when this was dropped randomly at the house. Again, my Realtor found the note in the dirt at the bottom of the stairs. What? Again, it was opened. One could see it had been folded, however, it SHOULD BE IN AN ENVELOPE IF IT IS, IN FACT, CONFIDENTIAL. SLS has all of my contact information. LAND LINE XXXX CELLULAR XXXX & MY EMAIL XXXX. NONE OF THESE COMMUNICATION AVENUES WERE utilized in an attempt to create a compatible time to request access to the interior of the propery!??? Andagain, why the attempt to come in? The last RECENT BPO PROVIDER HIRED BY SLS went through the interior of the property thoroughly with my Realtor. I was in the hospital when they were here. IF you want the hospital bill, I will provide it. PLEASE KNOW THIS IS UNACCEPTABLE, UNPROFESSIONAL AND DEFINITELY NOT CONFIDENTIAL. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX a/k/a XXXX XXXX XXXX XXXX XXXX, FL XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-03-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-09
Issue: Trouble during payment process
Subissue:
Consumer Complaint: CFPB : FILING AN OFFICIAL COMPLAINT REGARDING XXXX XXXX XXXX MORTGAGE AND SPECIALIZED LOAN SERVICING LLC Attached to the previous XXXX XXXX XXXX Mortgage and Specialized Loan Servicing is significant documentation on the issues I am having with my XXXX XXXX Mortgage Loan. From XXXX, XXXX until XX/XX/XXXX, the mortgage was with XXXX XXXX XXXX Mortgage. On XX/XX/XXXX XXXX XXXX XXXX Mortgage sold the loan to Specialized Loan Servicing, LLC ( SLS ). In midXXXX I was informed by regular mail that SLS records show the mortgage to be in SERIOUS DEFAULT although my XXXX bank records show the mortgage was paid on time and as agreed. In XX/XX/XXXX and again on XX/XX/XXXX XXXX XXXX XXXX Mortgage agreed to a Covid-19 Relief waiver on ( 6 ) months of mortgage payments. On multiple occasions it was confirmed the TEMPORARY FORBEARANCE ON THOSE MORTGAGE PAYMENTS would be placed at the end of the loan. In XX/XX/XXXX I resumed paying my XXXX XXXX Mortgage one month earlier than the original six month Covid-19 waiver. When XXXX XXXX XXXX Mortgage sold the mortgage in XXXX, XXXX, it sent incomplete and erroneous information to Specialized Loan Servicing. Both XXXX XXXX and Specialized Loan Servicing have been dismissive and in most instances are completely unresponsive in resolving the immediate problems with my mortgage. Currently, Specialized Loan Servicing is demanding a lump sum payment of {$8100.00} and are actively moving forward with a XXXX, XXXX Court Motion in U.S. Bankruptcy Court for an impending foreclosure ( in spite of the XXXX XXXX paperwork filed with the Court TWICE approving my request for a Covid-19 Forbearance six mortgage payments ). Both institutions are in violation with the 2020 CARES ACT which was passed to help mortgage owners like myself who have federal backed mortgage loans. THIS COULD QUICKLY BE RESOLVED BY SPECIALIZED LOAN SERVICING OR XXXX XXXX XXXX MORTGAGE ; HOWEVER, IT SEEMS ONLY THE AUTHORITY AND THE WEIGHT OF THE CFPB COMPLAINT DEPARTMENT WILL GET THEIR FOCUS AND ATTENTION TO ADDRESS THE SIGNIFICANT ISSUES : neither my attorney or myself have received any proactive resolution to the issues in spite of our correspondence WE ARE ASKING FOR THE FOLLOWING RESOLUTION : 1. PLACE THE ( 5 ) COVID-19 RELIEF PAYMENTS TO THE END OF THE LOAN 2. HONOR THE ORIGINAL TERMS OF THE XXXX XXXX XXXX 3. CORRECT MY PAYMENT HISTORY TO SHOW TIMELY PAYMENTS FROM XX/XX/XXXX THRU TODAY AND UPDATE ALL CREDIT BUREAUS ( On advice of Counsel continue with payments even if SLS is posting to incorrect months. Today a Check for XXXX, XXXX, XX/XX/XXXX sent to SLS on XXXX ) ( Check # XXXX ( XXXX ) payments of {$1300.00} : Total : {$4000.00} 4. SLS NEEDS TO REVERSE THE MOTION TO THE U.S. BANKRUPTCY COURT, XXXX XXXX the bankruptcy was finalized on XX/XX/XXXX and Court paperwork confirms my bankruptcy was finalized on XX/XX/XXXX and paperwork with the Court confirms my two requests for XXXX XXXX Covid-19 Relief Forbearance payments ). I understand I have attached numerous documents to both XXXX XXXX and SLS ; kindly let me know how I can provide the additional documents to the CFPB Customer Service Representative. It is my hope all of the necessary documentation provided can quickly and fully resolve these very critical issues regarding my home at XXXX XXXX XXXX XXXX XXXX, XXXX, FL. Sadly, I am being bounced between XXXX XXXX XXXX Mortgage and Specialized Loan Servicing with no regard given to the undue stress and hardship it is creating. Both companies deflect any responsibility. If additional information is needed, kindly reach out to me as I will quickly respond to any additional details needed to resolve. Much appreciated. As always, XXXX XXXX P.S. Depending on any email file size limitation, the documents to both of these institutions may need to be sent in additional emails and multiple faxes. The ( 4 ) PAGE CFPB document dated XXXX lists all of the documentation I am providing. XXXX XXXX DOES NOT PROVIDE AN EMAIL - FAXING THIS DOCUMENTATION : ( XXXX ) XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 34232
Submitted Via: Web
Date Sent: 2021-03-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-08
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: I was affected by Covid-19, and job loss that placed me in a position of not being able to pay the mortgage for months in the year XXXX. I contacted the loan company and requested to speak with a representative on a non-recorded line, as suggested by the automated system. However, a live representative answered, and reviewed my account and said I qualified for the programs to help me. I said great, then I asked if the conversation is being recorded and they said yes. I stated I would like to discuss my matter on a non-recorded line, and I was told someone would call me back! Well, I never got that call back or a voice message from the company to assist me with my issue. I called back several times, same thing happened. When I called on XX/XX/XXXX about XXXX, the automated system took my information and again stated I was approved for help. I received details about a loan modification in the mail on XX/XX/XXXX which stated to accept the terms, I needed to make a payment by XX/XX/XXXX, XXXX or the offer may be off the table and Foreclosure may be enforced with no option. I did send the requested payment to the lender, and still have not heard from them. " The lack of communication is from the lender is terrible ''. Again, I reached out to the lender on XX/XX/XXXX to simply inquire if they had received my payment, and again I wanted to have a discussion on a non-recorded line. The customer service person ( Who's name and details I have ) said she could not give me any details on my account if I wanted to talk on a recorded line. I said Ok! However, as I told her that no one has ever done a return call, then questioned what was the process of returning calls? Then, it became very simple how " FLAUD '' the system is! Here it is : ( 1st ) The Rep. place a call back request, but it's not to a particular person, it's just in a request box. ( 2cd ) No one is assigned to truly call you back, so no accountability is there. Which allows a call back Maybe or Maybe Not. ( 3rd ) If a Rep. gets the request to call you back, it's no way of knowing, or back - tracking who that person is. Nevertheless, this is why I have not received a call back. The Reps. have been pushing my request to the side, ( I'm sure I'm not the only person ) and No One is accountable which effects the timing of information being processed to properly do business in a timely manner. THIS IS A SERIOUS PROBLEM! The Company is : Specialized Loan Servicing, LLC
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: DC
Zip: 20016
Submitted Via: Web
Date Sent: 2021-03-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-07
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: I included documents along with my complaints Need cfpb to pay attention to it SLS is only a servicer who just take payments They are not a bank or deal with any mortgage assistance That why they lai They are rude They dont have any clue about the mortgage assistance like modification forebrance they do give any direction to how to apply where to send a request And when tell them I have a sale date on the corner and thins needs to happen ASAP SLS gives me silent treatment I have 2 eye witness and phone record of how the phone rep behaved The owner assigned of my loan is XXXX And XXXX XXXX. XXXX XXXX XXXX XXXX XXXX .MN XXXX Is the owner This loan was a fraud and gotten for me by fraud I was cheated with this garbage XXXX person who I included with this complaint with 2 other broker put me in this mess I cant get out of They stocked me with this garbage so called loan No ones tells me where is {$120.00} dolor crock SLS got between Keep your home California and XXXX county Supreme Court and I am still delinquent They dont send me statements They say so called delinquent is most their fraudulent fees attorney fee late fee I request a assistances on Monday XX/XX/21 I sent it by email and faxed And told them time is limited No one contacted me or confirmed of receipt of my request And they wont because this is how SLS operate My request is still in the email and no one will bother with it then when they get cut then they send a letter Either We are still working on you requests Or after careful reviewing ur case ur not qualify XXXX They never check anything or know anything about my case this is just in attempts to foreclose on my home Their intention is not to assist Just take my home
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 92656
Submitted Via: Web
Date Sent: 2021-03-12
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-05
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: I have sale date XXXX / XXXX / XXXX Attorneys for SLS told SLS to not to assist me SLS has not stoped the sale date Refuse to assist me Customer care was horrible I have 3 witness that how uneducated un willing she was What ever we asked her she said I dont know and this person works at SLS customer care department The amount of complaint law suites are All on internet I have a XXXX husband with serious health issues stress is death for him Also a military SLS is coursing his death You think I will seat quiet and allow you to take my home??????? Cfpb every body knowns that SLS is not a good servicer They are known for fraudulent foreclosure Miss handling payments Charging harsh fees Rude terrible mean uneducated customer service All of theirs attempts is to take peoples home When loan get transfer to SLS Customer automatically Missing payment Late Hearty late fees good luck to reverse the fees Then delinquent Lastly foreclosure This is their formality They have no intention to assist customer in any way There is no way any one could be qualify SLS had a law suites in XXXX for not approve and toy around the customer And put home owners in deep stress And attorney Cost I never asked for this loan Thus loan was gotten to me by fraud XXXX XXXX broker Owned by XXXX XXXX who should be in jail He was expelled and revoked his license mortgage company was closed do to fraud loans he was getting for people His wife was working XXXX XXXX XXXX and both were ripping off the bank and getting frauds mortgages The owner my fraud mortgage shouldnt buy these garbage mortgages from XXXX XXXX That was the reason XXXX went out of business and we had to deal with XXXX fraud mortgages and real state fall out My loan is exactly this Then XXXX XXXX bought all of these bad loan then sold it to SLS And that was when all of my problem started SLS was nothing but a XXXX for me and my family I was middle of getting loans with another reputable bank when SLS foreclousre Stoped my loan process Now my son who is in XXXX XXXX coming back home this XXXX when he finish his service I havent told him thats our home in in foreclosures yet I paid SLS over {$70000.00} Keep your home California was making payment Hefty fees Lien fee Attorney fees SLS is not a bank nor connected to any financial institution They are just a entity to accept payment they took these loans because of amount of money they made not care an inch about how their money making is XXXX home owners They dont comply with state government They dont want to assist home owners in time of covid hardship loosing job being sick cause they dont want to deal with all that Thats the reason for foreclosure they want to get the money fast thats all it comes down to Now you see I didnt get this loan or asked for it And as much as I want to get away from SLS But do to how things happened and fall on me I am stock to SLS like a glue
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 92656
Submitted Via: Web
Date Sent: 2021-03-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2021-03-05
Issue: Communication tactics
Subissue: Used obscene, profane, or other abusive language
Consumer Complaint: Please know that I am very tired of the disrespect, inconsideration and lack of responsiveness of from SLS and their representatives, especially since this foreclosure was a direct result of Federal Fraud perpetrated by XXXX. The Affadavit confirming this fraud has been provided several times. XXXX further started the conversation with a sarcastic comment of my having reported SLS to CFPB. Of course, I replied, I did. It appeared that was my only way to get a reply. I was correct In that thought process. XXXX called. Not productive but called nevertheless. Please explain to me how SLSs representatives ( XXXX was just as rude and condescending ) believe it is their right to speak to a foreclosure person as a dog? To talk DOWN to another in any situation is unacceptable. This should not be permitted. There is enough stress having to face the situation at hand, deal with all the negative impact from the ( in this situation and Im certain I am not alone ) FRAUDULENT foreclosure, not limited to financial demise but the emotional distress and shame affiliated with the stigma of foreclosure. Included herewith please see emails of XX/XX/XXXX & XX/XX/XXXX to XXXX @ XXXX, with whom I spoke and who assured me they ( SLS ) would accept the {$750000.00}. Short Sale offer when I sent permission for SLS to retain the approximately {$61000.00} in Insurance Funds they are presently holding. That I need to relinquish this {$61000.00}. to SLS. When I asked XXXX the amount, she rudely replied that I should know the amount. I explained that I was not on the computer and would appreciate her giving me the precise amount. PLEASE LISTEN TO THE RECORDED SESSION OF THIS CONVERSATION. Also included within the body of the XX/XX/XXXX email is the email conversation from my Realtor, XXXX XXXX, of, I believe XX/XX/XXXX, stating that borrower must relinquish the $ XXXX+insurance funds. XXXX was aggressive, loud, disrespectful continuing to over-talk me or interrupt me. When I finally was able to ask XXXX to PLEASE let me talk there was a silence. A bit later XXXX asked cynically, Is it OK IF I talk now? My reply was that her question was unnecessary and not professional. ( PLEASE listen to the recorded conversation ) They, SLS, just want to TALK AT YOU. Disappointing and unprofessional. We discussed my doing so, ( relinquishing the {$61000.00} XXXX of which I was agreeable, when XXXX replied that SLS would pay the {$1700.00}. outstanding city water bill resulting from vandalism. We do this all the time XXXX said. I was delighted to hear that. I also queried about reimbursement for the {$1100.00} that I spent for rodent extraction due to the rotted wood from hurricane water damage, when noticed was filled with foam. Yes. SLS would accept the {$750000.00}. Short Sale offer pending my letter giving SLS The $ XXXX in insurance funds & SLS would pay the water bill. That we would need to prepare a new HUD reflecting this. ( Please know that SLS last 2 current BPOs were in line with the Short Sale Offer in the $ XXXX range ) After all, XXXX XXXX this is perhaps {$3000.00} total from the {$61000.00}. It does not appear to be unreasonable. I would appreciate this. We would be happy to have the HUD prepared as soon as XXXX got back to me. Promised to get back to me by the XX/XX/XXXX the latest after the long weekend. The only thing she was to have to discuss with her team was the reimbursement of the {$1100.00} for rodent extraction. IF the team agreed, then we were to prepare the HUD showing SLS responsible for the {$1700.00} water, Which was a given, the only matter of perhaps was the {$1100.00}. Once XXXX got back to me after speaking with her TEAM we would ask for the NEW HUD based on her reply. NO REPLY NO CALL BACK. PROMISE TO REPLY NOT KEPT. Not professional. Not professional. This has NOW BEEN approximately TWO WEEKS WAITING for a reply from XXXX that was promised for after the long weekend of Presidents Day. Shameful! The {$750000.00}. Was a GO according to XXXX. ( Verified with the email from my Realtor. enclosure included herewith. ) The {$1700.00}, water bill is done all the time. A given. OK. The only matter of discussion with her team was the {$1100.00}. NO CALL BACK!?? XXXX advised that she would discuss with her team and get back to me after the holiday weekend. XXXX XXXX was the following Monday. XXXX ASSURED me I would hear back by Tuesday the 1XX/XX/XXXX or Wednesday, the XX/XX/XXXXthe latest. As of now I am still awaiting a return call from XXXX. I am Still waiting for a reply from either XXXX with SLS or another REPRESENTATIVE OF SLS. Thank you, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX a/k/a XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX Land Line XXXX Celluar XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: XXXXX
Submitted Via: Web
Date Sent: 2021-03-18
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A