RESURGENT CAPITAL SERVICES L.P.


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by RESURGENT CAPITAL SERVICES L.P. with at least one, but usually more complaints:

Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - VA mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 6655679

Date Received: 2023-03-06

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Name : XXXX XXXX Reporting amount : {$10000.00} I have contacted LVN } V numerous times to validate this debt and have not received anything that validates this debt They have reported inaccurate information on my credit report, and keep verifying this account when its clearly inaccurate. Right now Im demanding validation of this account : Account : Reason : Instruction Please provide me with the following : ( 1 ). Full accounting of this account ( 2 ). Copy of the assignment of purchase from the creditor ( 3 ). Every charge and what was purchased, fee, payment, credit, interest ( 4 ). How you calculated what you claim I owe ( 5 ). ( Fields v. Wilber Law Firm Coppola v Arrow Financial Services ) ( 6 ). Full chain of assignments from charge off to present ( 7 ). Proof that you own the debt with full clear title ( 8 ). Proof that you were on the original contract If you cant provide me with sufficient proof listed above, then you must deleted the above account from all three credit report ASAP. Let me remind you of the law. According to FDCPA 809 ( b ) furnishing, verifying, updating is considered collection activity. If you verify this inaccurate from the credit bureaus without providing me with all items listed, you will be in violation of the law which carries a fine of {$1000.00} per violation. My attorney that specialize in suing debt collectors will be on standby waiting for my instructions.

Company Response:

State: IL

Zip: 622XX

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6655326

Date Received: 2023-03-06

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Im refused for everything its not me!

Company Response:

State: WI

Zip: 53223

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6655237

Date Received: 2023-03-06

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I called my bank holder which is XXXX to report a problem about my credit journey. When i talked to one of the representatives she told me that in 2 days someones going to call me to assist me further with this problem. So what happen was, In my credit Journey page theres an unknown account from LVNV funding LLC with balance of {$2300.00}. I basically reported a credit card fraud last year and i think this one is connected to the other credit card thats been investigated and closed. Ive been living in NY since i moved to XXXX and i believe this was registered in California as the other fraud credit cards are. I dont have credit cards and i was really disappointed that this is happening to me. I want to build score so i can have a credit card but if this kind of fraud keeps happening it will be impossible for me to do so. Id be happy if you can help me with this problem. Thank you

Company Response:

State: NY

Zip: 11377

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6654862

Date Received: 2023-03-06

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I was completely unaware this account was even opened. The collection is LVNV Funding, originally from XXXX XXXX XXXX This debt is not mine, this account was a result of identity theft. I had not noticed this account until I began trying to repair my credit. This is one of many fraudulent accounts opened using my information. I have notified the bureaus and filed a police report.

Company Response:

State: CA

Zip: 90250

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6654429

Date Received: 2023-03-06

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: There is an account on my credit profile from LVNV FUNDING with the account number XXXX. I have not received any goods or services from this company. I have never done any business with this company. This company has illegally obtained my Nonpublic Personal Information per 15 U.S code 6802. For example, my name, social security number, and date of birth. Only a signed contract between I, the consumer and LVNV FUNDING would make me legally bonded to any debt that they may claim. I have never provided any wet signature or Nonpublic Personal Information to this company on any agreement. Notice requirements Except as otherwise provided in this subchapter, a financial institution may not, directly or through any affiliate, disclose to a nonaffiliated third party any nonpublic personal information, unless such financial institution provides or has provided to the consumer a notice that complies with section 6803 of this title. ( b ) Opt out ( 1 ) In general A financial institution may not disclose nonpublic personal information to a nonaffiliated third party unless ( A ) such financial institution clearly and conspicuously discloses to the consumer, in writing or in electronic form or other form permitted by the regulations prescribed under section 6804 of this title, that such information may be disclosed to such third party ; ( B ) the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information not be disclosed to such third party ; and ( C ) the consumer is given an explanation of how the consumer can exercise that nondisclosure option. I have not received any debt validation notice from LVNV FUNDING as they were lawfully required to provide to I, the consumer per FDCPA laws. Therefore, I was not rightfully able to dispute this account before they unlawfully caused harm to my consumer report. This is a request for proof of delivery/receipt that LVNV FUNDING has sent a debt Validation Notice to I, the consumer. Written and verbal communication directed via FDCPA was not provided to I, the consumer ; allowing me to properly dispute this invalidated debt.

Company Response:

State: MD

Zip: 21401

Submitted Via: Web

Date Sent: 2023-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6652670

Date Received: 2023-03-07

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Dispute of Inaccurate Credit Report Information To Whom It May Concern, I am writing to dispute inaccurate information on my credit report that has been reported by XXXXXXXX XXXX Specifically, XXXX XXXX has reported a charged off account which is a violation of the Fair Credit Reporting Act ( FCRA ) as defined by Sections 1681e and 1681i of the FCRA ( 15 U.S.C. 1681-1681x ), as well as other federal laws and regulations. I am writing to dispute inaccurate information on my credit report that relates to my account with XXXXXXXX XXXX. The account information on my credit report is as follows : Account Number : XXXX Original Creditor : - Company Sold : LNMV Funding LLC Account Type : Unsecured Loan Date Opened : XX/XX/XXXX Open/Closed : Closed Status : Charge-off Status Updated : XX/XX/XXXX Balance : {$0.00} Balance Updated : XX/XX/XXXX Original Balance : {$33000.00} Monthly Payment : - Past Due Amount : - Highest Balance : - Terms : 60 Months Responsibility : Individual I believe that the information listed above is inaccurate and unfairly damaging my credit score. I dispute this information on the grounds that XXXX XXXX has violated federal laws in their collection activities against me. Specifically, I believe that XXXXXXXX XXXX violated the following USC Codes : USC 1692e - False or misleading representations USC 1692f - Unfair practices USC 1681s-2 - Duties of furnishers of information to consumer reporting agencies USC 1692d - Harassment or abuse USC 1692c - Communication in connection with debt collection USC 1692b - Acquisition of location information USC 1692a - Definitions Furthermore, I have previously sent two certified letters to your offices, the first letter was for debt validation made pursuant to Title X 111-203q Sec. 809 ( b ) of the FDCPA. I respectfully requested that your offices provide me with competent evidence that I have any legal obligation to pay you. The second letter refers to Acceptance for Value and Counter Offer/Claim for Proof of Claim . Despite my attempts to resolve this issue, XXXXXXXX XXXX has continued to violate my rights as a consumer. Specifically, I am troubled by the fact that you charged off my debt in XX/XX/XXXX, just a few months after opening the account in XX/XX/XXXX. This action violates USC 1692e, which prohibits false or misleading representations in connection with debt collection. I believe that charging off a debt so soon after it was opened is not only unfair but also misleading to consumers. Additionally, XXXXXXXX XXXX sold my debt to LNMV Funding LLC on XX/XX/XXXX. According to my credit report, LNMV Funding LLC is reporting the account as seriously past due and assigned to an attorney, collection agency, or credit grantor 's internal collection department. This action violates USC 1692d, which prohibits harassment or abuse in connection with debt collection, and USC 1692c, which regulates communication in connection with debt collection. I demand that XXXXXXXX XXXX take immediate action to correct the inaccurate information on my credit report and provide monetary relief for the damages caused by your violations. I request that XXXXXXXX XXXX pay me {$1000.00} per violation in accordance with the CFPB 's past cases where clients received monetary relief for similar violations. Under the FCRA, consumer reporting agencies must follow certain procedures for reporting information about consumers ' creditworthiness including when reporting " charged off '' debts. Sections 1681e and 1681i of the FCRA require consumer reporting agencies to follow reasonable procedures to ensure the accuracy of consumer credit information and to promptly investigate disputes. Additionally, the FCRA allows for consumers to dispute inaccurate information on their credit reports and request corrections. In XXXX, the Consumer Financial Protection Bureau ( CFPB ) took action against several large credit reporting agencies, including XXXXXXXX XXXX, for violations of the FCRA, resulting in millions of dollars in monetary relief for affected consumers. The CFPB alleged that these credit reporting agencies failed to maintain accurate information and failed to investigate disputes in a timely manner. As a victim of unfair debt collection practices, I am writing to express my concerns about the charge-off reporting on my credit report. Despite my numerous attempts to resolve the debt, XXXXXXXX XXXX has failed to respond to my requests for validation or to provide proof of the alleged debt. Instead, they charged off the debt and continued to report it to the credit bureaus, damaging my credit score and causing me financial hardship. It is important to note that charging off a debt does not mean that the debt is forgiven or that the consumer is no longer liable for the debt. Charging off a debt simply means that the lender has written off the debt as uncollectible and has claimed it as a loss on their tax return. However, the debt remains on the consumer 's credit report and can continue to be reported by the lender, causing significant harm to the consumer 's credit score and financial reputation. Furthermore, the decision to charge off a debt should only be made after the lender has exhausted all other efforts to collect the debt, including sending validation of the debt, negotiating payment arrangements, and pursuing legal action if necessary. In my case, XXXXXXXX XXXX failed to provide any validation of the debt, refused to negotiate payment arrangements, and instead pursued legal action against me without providing proof of the debt. This is a clear violation of several federal laws, including the Fair Debt Collection Practices Act ( FDCPA ), which prohibits debt collectors from making false or misleading statements and from using unfair or abusive practices to collect a debt. Additionally, the Fair Credit Reporting Act ( FCRA ) requires that all information on a consumer 's credit report be accurate, verifiable, and complete. Reporting a charge-off without proper validation or documentation violates these laws and can result in significant damages to the consumer. I am requesting that XXXXXXXX XXXX take immediate action to remove the charge-off from my credit report, provide proof of the alleged debt, and compensate me for any damages incurred as a result of their unfair and illegal debt collection practices. I am also requesting that they stop all legal action against me until the debt has been properly validated and resolved. Due process is a constitutional right that guarantees individuals fair treatment under the law. In my case, I reached out to XXXXXXXX XXXX. multiple times via certified mail to remedy my accounts and provide debt validation, but they failed to respond. This lack of response is a violation of my due process rights, as it denies me the opportunity to address and resolve any issues with my accounts. The USC code that pertains to this violation is USC 1692g, which requires debt collectors to provide consumers with written validation of the debt within five days of initial contact. Failure to provide validation can result in a violation of the Fair Debt Collection Practices Act ( FDCPA ) and may entitle the consumer to statutory damages. Furthermore XXXXXXXX XXXX. charged off my debt and reported it to credit bureaus, which has negatively impacted my credit score and reputation. This reporting is a violation of the Fair Credit Reporting Act ( FCRA ), which mandates that credit reporting agencies and creditors report accurate and complete information. Charging off a debt does not relieve a creditor of the responsibility to report the accurate status of the account. The USC code that pertains to this violation is USC 1681s-2 ( a ), which states that furnishers of information to credit reporting agencies must provide accurate and complete information. Violations of this section can result in liability for actual and punitive damages, as well as attorney 's fees and costs. I encourage the CFPB to take action against XXXX XXXX for their illegal and unethical practices. It is unacceptable for a financial institution to take advantage of consumers in this manner, and I hope that my case will serve as a warning to others who may be experiencing similar issues. In addition to FCRA violations, XXXX XXXX has also violated other federal laws and regulations, including the Privacy Act of 1974 ( 5 U.S.C. 522a ), the Gramm-Leach-Bliley Act ( 15 USC 1681, 15 USC 6801-6809 ), the Code of Federal Regulations ( CFR 313.1-313.7, 16 CFR 433.2-433.3 ), and the Fair Debt Collection Practices Act ( FDCPA ) ( 15 U.S.C. 1692-1692p ). XXXXXXXX XXXX has also failed to adequately protect my personal information, which is a violation of the Identity Theft and Assumption Deterrence Act of 1998 ( 18 U.S. Code 1028 ). FCRA : Actual damages : Any financial loss or harm suffered by the consumer as a result of the inaccurate information reported by the credit reporting agency, such as denial of credit, higher interest rates, or loss of employment. Punitive damages : Additional damages awarded to punish the credit reporting agency for willful or negligent violations of the FCRA. Statutory damages : A fixed amount of damages awarded to the consumer for each violation of the FCRA, regardless of whether any actual harm was suffered. The amount of statutory damages can range from {$100.00} to {$1000.00} per violation, depending on the nature and severity of the violation. Examples of FCRA violations that can result in damages include : XXXX. Reporting inaccurate information on the consumer 's credit report, such as a charged off account that has been paid in full or a debt that does not belong to the consumer. XXXX. Failing to correct inaccurate information on the consumer 's credit report after receiving a dispute from the consumer. XXXX. Failing to conduct a reasonable investigation of a consumer dispute. XXXX. Continuing to report inaccurate information on the consumer 's credit report even after being informed of the inaccuracy. USC codes related to the FCRA : Sections 1681e and 1681i of the FCRA 15 U.S.C. 1681-1681x USC codes related to the FDCPA : 15 U.S.C. 1692-1692p USC codes related to the TILA : 15 U.S.C. 1601-1667f FDCPA : Actual damages : Any financial loss or harm suffered by the consumer as a result of the debt collector 's actions, such as lost wages or medical expenses. Statutory damages : A fixed amount of damages awarded to the consumer for each violation of the FDCPA, regardless of whether any actual harm was suffered. The amount of statutory damages can range from {$100.00} to {$1000.00} per violation, depending on the nature and severity of the violation. Attorney 's fees : If the consumer prevails in a lawsuit against the debt collector, the court may order the debt collector to pay the consumer 's attorney 's fees. Examples of FDCPA violations that can result in damages include : Harassing or abusive language used by the debt collector, such as threats of violence or using profanity. XXXX. Falsely representing the amount or nature of the debt owed. XXXX. Falsely representing that the debt collector is an attorney or government representative. XXXX. Failing to validate the debt within 30 days of the initial contact with the consumer. TILA : Actual damages : Any financial loss or harm suffered by the consumer as a result of the creditor 's failure to disclose required information, such as hidden fees or incorrect interest rates. Statutory damages : A fixed amount of damages awarded to the consumer for certain violations of the TILA, regardless of whether any actual harm was suffered. The amount of statutory damages can range from {$400.00} to {$4000.00} per violation, depending on the nature and severity of the violation. Rescission : The right of the consumer to cancel certain types of loans within a specified period of time if the creditor fails to provide the required disclosures. Examples of TILA violations that can result in damages include : XXXX. Failing to provide the consumer with a written disclosure of the finance charge, annual percentage rate ( APR ), and other important terms of the loan. XXXX. Failing to provide the consumer with a right of rescission for certain types of loans, such as home equity loans. Misrepresenting the terms or conditions of the loan, such as falsely stating that the loan has a fixed interest rate when it actually has a variable rate. There have been several recent case studies where the CFPB has awarded monetary relief to consumers for violations of the FCRA and other relevant laws. In XXXX, XXXX, XXXX, and XXXX agreed to pay a combined {$26.00} XXXX in restitution to affected consumers for FCRA violations. In XXXX, the CFPB ordered XXXX XXXX XXXX XXXX to pay {$1.00} XXXX in restitution to affected consumers for violations of the Electronic Fund Transfer Act and Regulation E. XXXX appears to be in violation of the Fair Debt Collection Practices Act ( FDCPA ) ( 15 U.S.C. 1692-1692p ) and the Truth in Lending Act ( TILA ) ( 15 U.S.C. 1601-1667f ). The FDCPA prohibits debt collectors from using false, deceptive, or misleading representations or means in connection with the collection of any debt. The TILA requires creditors to provide certain disclosures about the terms and conditions of a consumer credit transaction. Failure to comply with these laws can result in monetary damages and statutory penalties. Under the FCRA, consumer reporting agencies must follow certain procedures for reporting information about consumers ' creditworthiness, including when reporting " charged off '' debts. Sections 1681e and 1681i of the FCRA require consumer reporting agencies to follow reasonable procedures to ensure the accuracy of consumer credit information and to promptly investigate disputes. Violations of the FCRA can result in actual damages, punitive damages, and attorney fees. Examples of damages related to FCRA violations include : XXXX. Denial of credit or employment XXXX. Higher interest rates on loans XXXX. Increased insurance premiums XXXX. Emotional distress and loss of enjoyment of life XXXXXXXX XXXX inaccurate reporting of the charged off account on your credit report is a violation of the FCRA. In XXXX, the Consumer Financial Protection Bureau ( CFPB ) took action against several large credit reporting agencies, including XXXX XXXX, for violations of the FCRA, resulting in millions of dollars in monetary relief for affected consumers. The CFPB alleged that these credit reporting agencies failed to maintain accurate information and failed to investigate disputes in a timely manner. The FDCPA, which is enforced by the Federal Trade Commission ( FTC ), protects consumers from abusive debt collection practices. 15 U.S.C. 1692-1692p outline the regulations that debt collectors must follow. Violations of the FDCPA can result in actual damages, statutory damages, and attorney fees. Examples of damages related to FDCPA violations include : XXXX. Harassment or abuse XXXX. False or misleading representations XXXX. Unfair or unconscionable practices The Truth in Lending Act ( TILA ) is a federal law that requires creditors to disclose certain information to borrowers, including the annual percentage rate ( APR ), finance charges, and the total cost of credit. 15 U.S.C. 1601-1667f outline the regulations that creditors must follow. Violations of the TILA can result in actual damages, statutory damages, and attorney fees. XXXX. Examples of damages related to TILA violations include : XXXX. Payment of excessive fees XXXX. Overcharging for credit XXXX. Failure to disclose required information It is possible that XXXXXXXX XXXX actions, including the terms of the credit card agreement and any fees charged, may constitute violations of the TILA. The Privacy Act of 1974 ( 5 U.S.C. 522a ) is a federal law that governs the collection, maintenance, use, and dissemination of personal information by federal agencies. It also provides individuals with certain rights to access and amend their own records. Violations of the Privacy Act can result in actual damages, punitive damages, and attorney fees. XXXXXXXX XXXX failure to adequately protect your personal information, which was disclosed in the complaint, may constitute a violation of the Privacy Act. In conclusion XXXX XXXX inaccurate reporting of the charged off account and the actions of the XXXX XXXX XXXX may have violated several federal laws, including the FCRA, FDCPA, TILA, and Privacy Act. These violations may have resulted in actual damages, statutory damages, and attorney fees I would like to emphasize the emotional distress and financial hardship that XXXXXXXX XXXX and the XXXX XXXX XXXX have caused me and my family. The inaccurate reporting of the charged off debt has negatively impacted my credit score and financial standing, making it difficult for me to obtain credit or loans, which has caused significant stress and anxiety. Furthermore, the burden of defending against a lawsuit and potentially paying for damages and legal fees has taken a toll on me and my family. This has prevented me from investing in new business ventures or pursuing other opportunities that would have helped improve my financial situation. I strongly urge XXXXXXXX XXXX and the XXXX XXXX XXXX to correct any inaccurate information related to the charged off debt and to provide me with a written explanation of the investigation and resolution of any disputes. I also request that they provide me with a copy of my credit report and any information related to the charged off debt that has been provided to third parties. XXXXXXXX XXXX has violated the Fair Credit Reporting Act ( FCRA ) by reporting inaccurate and misleading information to credit reporting agencies. Pursuant to 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ), XXXX XXXX has a duty to provide accurate and complete information to credit reporting agencies. However, the data provided clearly shows that XXXXXXXX XXXX has reported inaccurate and false information regarding my accounts, including the status and amount of the debt owed. This has resulted in significant harm to my credit score and overall financial standing. Additionally, XXXXXXXX XXXX has violated the Fair Debt Collection Practices Act ( FDCPA ) by engaging in abusive and harassing behavior towards me. Pursuant to 15 U.S.C. 1692d, debt collectors are prohibited from engaging in conduct that is intended to harass, oppress, or abuse any person. However, the data provided shows that XXXXXXXX XXXX has engaged in repeated and aggressive phone calls and letters, despite my requests to cease such communication. This conduct has caused significant emotional distress and anxiety for me and it has affected my cognitive abilities to focus on daily task and functioning. Furthermore, XXXXXXXX XXXX has violated the Truth in Lending Act ( TILA ) by failing to disclose important information regarding my account. Pursuant to 15 U.S.C. 1638 ( a ) ( 2 ), creditors are required to disclose the finance charge, annual percentage rate ( APR ), and other important terms and conditions of a credit account. However, the data provided shows that XXXXXXXX XXXX failed to disclose certain fees and charges associated with the account, resulting in unexpected and excessive charges. Finally, XXXXXXXX XXXX has violated 18 U.S.C. 242 by engaging in conduct that constitutes a color of law violation. Pursuant to this statute, it is illegal for any person, acting under color of law, to deprive another person of any rights, privileges, or immunities secured or protected by the Constitution or laws of the United States. The data provided shows that XXXXXXXX XXXX has engaged in deceptive and unfair practices, this resulted in reporting inaccurate information to credit reporting agencies, engaging in abusive debt collection practices, and failing to disclose important information regarding his account. These practices have deprived me of my rights to fair and accurate credit reporting, protection from abusive debt collection practices, and full disclosure of the terms and conditions of his account. In light of these violations, I urge the Consumer Financial Protection Bureau ( CFPB ) to investigate XXXXXXXX XXXX to conduct and take appropriate action to hold them accountable for their actions. I deserve fair and just treatment, and it is imperative that financial institutions such as XXXXXXXX XXXX are held to the highest standards of fairness, transparency, and accountability. Lastly, I have not given consent for XXXXXXXX XXXX to share my personal information with third-party companies, yet I have received numerous calls and emails from companies claiming to have received my information from XXXXXXXX XXXX XXXX This is a clear violation of the Gramm-Leach-Bliley Act ( GLBA ), which requires financial institutions to safeguard their customers ' personal information. I have experienced unprofessional behavior from XXXXXXXX XXXX representatives. When attempting to resolve issues with my account, I have been met with hostility and condescension. This is not only disrespectful, but it is also a violation of the Fair Debt Collection Practices Act and the Consumer Financial Protection Act. Furthermore, I have been provided with deceptive contract terms and language. The terms and conditions presented to me were confusing and intentionally misleading. This violates USC codes 15 U.S. Code 41, which prohibits unfair or deceptive acts or practices in commerce. Overall, these actions by XXXXXXXX XXXX have caused significant harm to me and my financial situation, and I urge the CFPB to take swift action against them. I request that the CFPB hold XXXXXXXX XXXX accountable for violating the XXXX, XXXX, FDCPA, XXXX, XXXX 15 U.S. Code 41, and GLBA. Additionally, I request that I receive monetary relief and account remedy for the harm caused to me and my family. I am writing to express my deep concern regarding the treatment I have received from your company. Despite my efforts to remedy the issues with my account, I have not received any satisfactory resolution. I have contacted your company via certified mail on two separate occasions, yet I have not received any response or action regarding my concerns. Furthermore, I have requested debt validation and acceptance for value and counteroffer/claim for proof of claim, but your company has failed to provide me with any evidence or documentation to support their claims against me. This is a clear violation of the Fair Debt Collection Practices Act and the Consumer Financial Protection Act. I believe that your company has committed several violations of the USC codes, including USC 15 1692 et seq. and USC 12 5536, which prohibit unfair, deceptive, or abusive acts or practices in consumer financial products or services. In addition, your company 's actions have caused me significant financial and emotional damages. I have experienced unauthorized overdraft fees, unprofessional behavior from XXXXXXXX XXXX representatives, and deceptive contract terms and language. These actions are also a violation of USC codes 15 U.S. Code 41 and the Gramm-Leach-Bliley Act, which requires financial institutions to safeguard their customers ' personal information. I would like to urge your company to take immediate action to remedy my accounts and provide me with monetary relief for the damages I have incurred. I am also requesting that you provide me with documentation that supports the claims made against me, as well as evidence of the credit card agreement that was allegedly entered into on XX/XX/XXXX. Furthermore, I would like to draw your attention to the issue of language fraud, which is a violation of USC 18 1343. Your company has created a security in my name and made an XXXX out of my name without my knowledge or consent. This is a clear violation of my rights and is a form of language fraud. USC Codes related to my case : 1. USC 15 1692 et seq. 2. USC 12 5536 3. USC 15 U.S. Code 41 4. Gramm-Leach-Bliley Act 5. USC 18 1343 I have recently discovered that XXXXXXXX XXXX has created a security in my name and made an XXXX out of my name, XXXX XXXX XXXX, without my knowledge or consent. This is a clear violation of the U.S. Code, specifically USC Title 15, Chapter 2D, Section 78c, which defines what constitutes a security. It is also a violation of my privacy and personal rights. As a valued customer of XXXXXXXX XXXX, I expect transparency and respect when it comes to my personal information and financial accounts. It is concerning to me that this security was created without my knowledge or consent, and I request immediate action to remedy this situation. I kindly ask that you provide me with a detailed explanation of how this security was created and what steps will be taken to correct this issue. Additionally, I request that you provide me with any and all documentation related to this security and LLC. I trust that you will take this matter seriously and work to resolve this issue in a timely and efficient manner. Thank you for your attention to this matter. I have not given consent for XXXXXXXX XXXX to share my personal information with third-party companies, yet I have received numerous calls and emails from companies claiming to have received my information from XXXX XXXX XXXX This is a clear violation of the Gramm-Leach-Bliley Act ( GLBA ), which requires financial institutions to safeguard their customers ' personal information. I have experienced unprofessional behavior from XXXX XXXX representatives. When attempting to resolve issues with my account, I have been met with hostility and condescension. This is not only disrespectful, but it is also a violation of the Fair Debt Collection Practices Act and the Consumer Financial Protection Act. Furthermore, I have been provided with deceptive contract terms and language. The terms and conditions presented to me were confusing and intentionally misleading. This violates USC codes 15 U.S. Code 41, which prohibits unfair or deceptive acts or practices in commerce. Overall, these actions by XXXXXXXX XXXX have caused significant harm to me and my financial situation, and I urge the CFPB to take swift action against them. I request that the CFPB hold XXXX XXXX accountable for violating the EFTA, TISA, FDCPA, CFPA, USC 15 U.S. Code 41, and GLBA. Additionally, I request that I receive monetary relief and account remedy for the harm caused to me and my family. XXXX XXXX XXXX XXXX I am writing to express my deep concern regarding the treatment I have received from your company. Despite my efforts to remedy the issues with my account, I have not received any satisfactory resolution. I have contacted your company via certified mail on two separate occasions, yet I have not received any response or action regarding my concerns. Furthermore, I have requested debt validation and acceptance for value and counteroffer/claim for proof of claim, but your company has failed to provide me with any evidence or documentation to support their claims against me. This is a clear violation of the Fair Debt Collection Practices Act and the Consumer Financial Protection Act.

Company Response:

State: MI

Zip: 48188

Submitted Via: Web

Date Sent: 2023-03-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6652584

Date Received: 2023-03-07

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I send this company many letters they failed to investigate

Company Response:

State: FL

Zip: 336XX

Submitted Via: Web

Date Sent: 2023-03-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6652435

Date Received: 2023-03-07

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I have attempted on multiple occasions to request information from resurgent/lvnv credit agency about debt verification. I have yet to receive proper documentation on any debts owed to them. I am now requesting that they remove items from my credit report. Please see attached documentation below.

Company Response:

State: PA

Zip: 186XX

Submitted Via: Web

Date Sent: 2023-03-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6651697

Date Received: 2023-03-05

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I just recently paid all payments to the debt collector called XXXX, for creditor XXXX XXXX. I requested a SETTLEMNT LETTER as proof the account has been Paid in full as of XX/XX/XXXX. This company will not send the SETTLEMENT LETTER as of today. What should I do now. The total amount was {$3000.00} starting in XXXX on XX/XX/XXXX. Thank you for your help

Company Response:

State: DE

Zip: 19709

Submitted Via: Web

Date Sent: 2023-03-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6651445

Date Received: 2023-03-05

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This company, Resurgent Capital Services/LVNV Funding, is practicing unfair, deceptive and misleading practices. They are in the business of selling and obtaining personal information which is an infringement of my right to privacy under Chapter 41 Title 15. Other violations include harassment, unfair, deceptive and misleading practices under Title 15 USC 1692. I've noted 18+ violations in the form of an Affidavit of Fact and this company is required to respond with an Affidavit rebutted line by line and a sworn statement signed under the penalty of perjury. This company has not done so because they are aware of their illegal practices. Florida State of attorney general is put on notice of further violations under Florida Statute Title 33 chapter 559 prohibited practices.

Company Response:

State: FL

Zip: 33054

Submitted Via: Web

Date Sent: 2023-03-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.