PNC BANK N.A.


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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3688968

Date Received: 2020-06-08

Issue: Problem adding money

Subissue:

Consumer Complaint: I am currently trying to link my checking account at PNC to my XXXX stock account so I can use as an investment and I received a screenshot that said " PNC has made a change that prevents you from being able to link your accounts '' and suggested that I file a complaint in order to get that fixed.

Company Response:

State: OH

Zip: 441XX

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3688909

Date Received: 2020-06-08

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: Unable to connect day trading account with PNC bank account

Company Response:

State: OH

Zip: 44120

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3688815

Date Received: 2020-06-08

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: PNC does not allow me to connect my checking account to XXXX financial.

Company Response:

State: PA

Zip: 15642

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3688784

Date Received: 2020-06-08

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I have an XXXX account that I used to be able to link to my PNC account for savings purposes. Sometime in the recent past PNC instuted changes that make it impossible to link my account anymore. I have lost a great convenience to my savings program due to this action. I would like them to re establish the link.

Company Response:

State: DE

Zip: 19701

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3688761

Date Received: 2020-06-08

Issue: Closing an account

Subissue: Company closed your account

Consumer Complaint: XX/XX/2020 TRIED LOGGING INTO ONLINE BANKING AT PNC COULD NOT GET ON. TRIED CALLING PNC BANK CUSTOMER SERVICE WAS ON HOLD THEN KEPT CUT OFF .CALLED BACK CAUSE DISCONNECTED 5X. FINALLY CALLED A BRANCH WAS TOLD THAT SINCE WE WERE OVERDRAWN FOR {$.00} FOR A PERIOD OF TIME THEY CLOSED OUR ACCOUNT WITHOUT GIVING US ANY NOTICE. ASKED FOR CORPORATE PHONE NUMBER WAS TOLD NOT AVAILABLE. GOOGLED FOR CORP NUMBER AND IT WAS DISCONNECTED. SINCE IT WAS CLOSED AND PURGED THEY SAID THEY CAN NOT REOPEN ACCOUNT, SO I CAN NOT GET IN TO DOWNLOAD FILES FOR TAXES AND ALL SAVED INFORMATION. I ALREADY HAVE THIS IN ESCALLATION WITH THEM WAITING FOR A CALL BACK.

Company Response:

State: NJ

Zip: 070XX

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3688661

Date Received: 2020-06-08

Issue: Problem adding money

Subissue:

Consumer Complaint: Unlinked ( XX/XX/2020 ) a previously authorized/linked account. Unable to complete a routine transaction/ gain access to account through platform ( XXXX ) .previously linked for over 1 yr

Company Response:

State: MD

Zip: 21157

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3688405

Date Received: 2020-06-08

Issue: Other service problem

Subissue:

Consumer Complaint: On XX/XX/XXXX the XXXX XXXX didn't allow me to link with PNC bank. Please consider allowing a policy to link the app with a bank. Thanks

Company Response:

State: IL

Zip: 60056

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3688185

Date Received: 2020-06-08

Issue: Trouble using the card

Subissue: Trouble using the card to pay a bill

Consumer Complaint: The machine won't take the carf

Company Response:

State: AL

Zip: 366XX

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3688164

Date Received: 2020-06-08

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: Due to Covid shelter in place orders, I was unable to go in person to make deposit into my checking account. The personal loan installments are supposed to come out of this checking account and thats why it led to payments not being made. When I finally managed to make deposits in the account and pay the installments for the personal loan, the payment did not get credited to my account properly which I was not aware of. This has let to late payments showing up on my credit report. I am requesting to reverse the late payment reporting to my credit report.

Company Response:

State: GA

Zip: 30024

Submitted Via: Web

Date Sent: 2020-06-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3687820

Date Received: 2020-06-07

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I am trying to link my account and it is not letting me.

Company Response:

State: IN

Zip: 473XX

Submitted Via: Web

Date Sent: 2020-06-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.