PNC BANK N.A.


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"Products" offered by PNC BANK N.A. with at least one, but usually more complaints:

Bank account or service - (CD) Certificate of deposit
Bank account or service - Cashing a check without an account
Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Pawn loan
Consumer Loan - Personal line of credit
Consumer Loan - Title loan
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Gift card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit card or prepaid card - Student prepaid card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Money order, traveler's check or cashier's
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Money transfers - Domestic (US) money transfer
Money transfers - International money transfer
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Manufactured home loan
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - Reverse mortgage
Mortgage - Second mortgage
Mortgage - USDA mortgage
Mortgage - VA mortgage
Other financial service - Check cashing
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Foreign currency exchange
Other financial service - Money order
Other financial service - Traveler’s/Cashier’s checks
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Other advances of future income
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - General-purpose prepaid card
Prepaid card - Gift or merchant card
Prepaid card - Government benefit card
Prepaid card - Government benefit payment card
Prepaid card - Mobile wallet
Prepaid card - Payroll card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3719761

Date Received: 2020-06-28

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: For months, I have been having issues with PNC about connecting my account to third party apps. PNC have prevented me from being able to link my accounts and I am sick of it. This needs to be corrected or I have no choice but to leave and go someone else. I understand that they are trying to protect our accounts but if we are given the option to follow the correct steps for apps to have access to our accounts, why not allow these apps to link the accounts. This has been going on for a while and I am sick and tired of this.

Company Response:

State: IL

Zip: 60637

Submitted Via: Web

Date Sent: 2020-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719747

Date Received: 2020-06-28

Issue: Managing an account

Subissue: Deposits and withdrawals

Consumer Complaint: PNC will not allow its customers to link their checking account t to services like XXXX investing. As it is my information and my finances I believe I should be allowed to make this decision.

Company Response:

State: PA

Zip: 15235

Submitted Via: Web

Date Sent: 2020-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719730

Date Received: 2020-06-28

Issue: Problem with additional add-on products or services

Subissue:

Consumer Complaint: Won't allow flex for renters to access my account

Company Response:

State: NC

Zip: 28210

Submitted Via: Web

Date Sent: 2020-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719674

Date Received: 2020-06-28

Issue: Problem adding money

Subissue:

Consumer Complaint: I use the XXXX $ loan app and it wound allow them into my account due to changing of the debit card I lost

Company Response:

State: NJ

Zip: 071XX

Submitted Via: Web

Date Sent: 2020-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719619

Date Received: 2020-06-28

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I'm trying to use the XXXX XXXX and a XXXX XXXX to get a better control of my financials and they dont allow cross sharing my banking info, even though i logged in and provided all the encessary informatoon to release my information

Company Response:

State: MD

Zip: 20886

Submitted Via: Web

Date Sent: 2020-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719537

Date Received: 2020-06-27

Issue: Opening an account

Subissue: Unable to open an account

Consumer Complaint: I am trying to open a XXXX account but it says that PNC has made a change that prevents you for being able to link your accounts

Company Response:

State: IL

Zip: 617XX

Submitted Via: Web

Date Sent: 2020-06-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719479

Date Received: 2020-06-27

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: I have two separate banks one is PNC and the other is XXXX I use PNC for bill paying and normal deposits. I use XXXX for my work as an XXXX XXXX. I was trying to link my PNC account to it that way I could transfer money between the two and cit out some of the extra fees, I was also trying to create an account with XXXX the stock buying app. PNC would not allow the linked accounts. XXXX gave a message to contact the CFPB however I contacted PNC first to see of they could help. It was through there app not the phone. The person said it was not there problem I told them what was going on and the message that XXXX gave me. They said they don't know what to tell me and they have never heard of the CFPB. Then they ended the message. Unlike other times when I messaged them for something these messages were deleted after the call ended. My previous messages are still up as well as the survey I took after this incident. I should be able to transfer money from my own account when I want to. Please help.

Company Response:

State: AL

Zip: 36067

Submitted Via: Web

Date Sent: 2020-06-27

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719319

Date Received: 2020-06-28

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: Wont let me connect my account to a payday loan app XXXX XXXX

Company Response:

State: IN

Zip: 461XX

Submitted Via: Web

Date Sent: 2020-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719249

Date Received: 2020-06-28

Issue: Managing, opening, or closing your mobile wallet account

Subissue:

Consumer Complaint: Nothing was taken. XXXX is unable to link to my PNC account, on behalf of PNC. They will not allow links from outside sources. This is problematic and I would like a resolution.

Company Response:

State: PA

Zip: 19083

Submitted Via: Web

Date Sent: 2020-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3719247

Date Received: 2020-06-28

Issue: Managing an account

Subissue: Problem accessing account

Consumer Complaint: Wont connect to XXXX

Company Response:

State: OH

Zip: 453XX

Submitted Via: Web

Date Sent: 2020-06-28

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.