Date Received: 2022-05-17
Issue: Confusing or missing disclosures
Subissue:
Consumer Complaint: Paypal has permanently closed my account and literally sentenced me to death as I am a XXXX content creator and literally have no other means of receiving payments to provide for myself as the result of a data breach that has spanned months over multiple accounts of mine and confusion over transactions leading them to I can only assume though they haven't clearly specified why to permanently " limiting '' my account. I will literally die now without assistance. This happened today XX/XX/2022. I was given little to no explanation, and had prior to this during the last 62 hours informed them of a data breach and my accounts being hacked, beyond just PayPal. I attempted to contact customer service, who says they filed a 're-appeal ' but told me not to get my hopes up. I have been the victim of multiple data breaches and Phishing, including the XXXX and XXXX data breaches. I am not responsible for whatever 'reasons ' their 'back office team ' who can not be contacted according to them, decided to 'permanently limit and suspend my account '. I am now unable to pay for food, housing, or any other human necessity. If this decision is not reversed, I will likely be XXXX very soon.
Company Response:
State: FL
Zip: 32174
Submitted Via: Web
Date Sent: 2022-05-17
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Other transaction problem
Subissue:
Consumer Complaint: XXXX was contacted several times over the refund of {$700.00} transfered to XXXX XXXX XXXX account in XXXX due to erroneous transaction made on XX/XX/2021. There was no validation about the transaction by XXXX and as a result the erroneous transaction was made to the wrong account. The first inquiry was made within 14 days of the transaction and I was promised immediate resolution of the issue. However, with almost a year and confusing statements made by XXXX representatives over multiple enquiries, the refund has not been processed and XXXX has failed to initiate any contact to me over these enquiries.
Company Response:
State: NJ
Zip: 070XX
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: Hi good day! I've been using PayPal since last year but everything is running smoothly not until last week XX/XX/2022. Iv receive email that I can no longer use PayPal it never explain what's my fault. As this was my medium of payment as online freelancer. Ive tried to contact PayPal but representative said to be its can not be restored anymore. I have discovered how much of an inconvenience not having PayPal and I really appreciate If I can be given another chance. No longer being able to use PayPal has largely affected my life in so many ways especially this pandemic it is extremely difficult for me conduct with out PayPal I am very desperate to have my PayPal account back as it benefit me a lot. Once gain I'm begging you for humanitarian reason especially this pandemic time please grant my request. Hoping for your kind consideration Thank you very much
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Confusing or missing disclosures
Subissue:
Consumer Complaint: I just want my PayPal to be reactivated. I am appealing that I don't have any violation regarding their policies.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I believe that it was a mistake to close my PayPal account. I am using my Paypal account for my online business online freelancing since XX/XX/2021. My paypal account : XXXX has stucked funds in it that I have to withdrawn asap for emergency purposes. And I am hoping that I will get back my account and able to withdraw my funds. Thank you and Godbless. For Identity verification, I attached my Valid ID. Please see attachment.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: My name is XXXX XXXX, and I would like to report Paypal for unfairly preventing me from using my personal starting XX/XX/XXXX and business Paypal on XX/XX/XXXX account and holding my funds according to them for 180 days. I am an upcoming entrepreneur, and my goal is to help liberate clients, friends, and the world from the shackles of poverty. I provide account set up for my client and advice about work/gigs, financial/ crypto platforms, gaming platforms, and XXXX marketing services XXXX However, after providing documents and trying to explain my case, PayPal has continued to limit my account permanently and has vaguely said it is because of the risk associated with the services I provided. The PayPal accounts I am talking about are XXXX and XXXX and respectively have a balance of {$570.00} and {$2900.00}. I would appreciate it if Paypal could kindly allow me access to my account and my funds because it is causing me a lot of anxiety and frustration, and I want this nightmare to end. Best Regards XXXX
Company Response:
State: IL
Zip: 60645
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I believe that it was a mistake to close my PayPal account. I am using my Paypal account for my online business since this month of XXXX. My paypal account XXXX has stucked funds in it that I have to withdrawn asap for emergency purposes. And I am hoping that I will get back my account and able to withdraw my funds. Thank you and Godbless.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Unauthorized transactions or other transaction problem
Subissue:
Consumer Complaint: Date : XXXX XXXX Amount : $ XXXX Action : Some of your products or services are in violation of the PayPal Acceptable Use Policy. As a result, you can no longer do business with PayPal.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: XX/XX/2022 I believe that it was a mistake to close my PayPal account. I am using my Paypal account for my online business XXXX ONLINE STREAMING SERVICES since XX/XX/2022. My paypal account : XXXX has stucked funds in it that I have to withdrawn asap for emergency purposes. And I am hoping that I will get back my account and able to withdraw my funds. Thank you and Godbless.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-16
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: My PayPal account XXXX Has been permanently limited by PayPal.. I have XXXX $ on it I want to withdraw my fund but PayPal says I have to wait until 180 days ... my money is very important to me so I want to use my fund and also I want to use my PayPal account. Please do the best for me
Company Response:
State: VA
Zip: 22405
Submitted Via: Web
Date Sent: 2022-05-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A