Date Received: 2020-07-01
Issue: Took or threatened to take negative or legal action
Subissue: Threatened or suggested your credit would be damaged
Consumer Complaint: After reviewing my credit report and noticing inaccurate information I sent a certified letter to IC System dated XX/XX/20 requesting that the company validate the reported {$360.00} debt. I received a response letter from IC System dated XX/XX/20, advising that they had investigated the information that was provided to the credit bureau and stated that they had been unable to verify the information reported to the credit bureau. Therefore, they had requested that any information provided to the credit bureau regarding the account be deleted or removed. The letter then explained that I may wish to review my credit report to ensure that the information has been properly updated. However, the letter then stated that the attempts to verify the debt would continue and gave me 30 days to dispute the validity of the debt. Based on the document that they provided, they have now given me a new account number for the very same debt. I need a resolution to resolve this matter and would like to file an official complaint against the company.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: AL
Zip: 36575
Submitted Via: Web
Date Sent: 2020-07-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-07-01
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: IC SYSTEM TRY TO COLLECT {$340.00} DOLLARS. ORIGINAL CREDITOR 11 XXXX XXXX XXXX AND THIS ACCOUNT IT'S TOT BELONG TO ME.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 331XX
Submitted Via: Web
Date Sent: 2020-07-01
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-07-01
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: {$630.00} open balance. Original Creditor XXXX XXXX. I C SYSTEM LAST REPORTED XXXX XX/XX/2020. i NEVER OPEN THIS ACCOUNT ITS NOT BELONG TO ME
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 331XX
Submitted Via: Web
Date Sent: 2020-07-01
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-07-01
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I.C. SYSTEM, INC put a derogatory mark on my XXXX credit file. I called them on XX/XX/XXXX the day it posted on XXXX and they told me I owed XXXX {$190.00} from 2016. I knew I did not because I have 2 accounts with XXXX from before 2016. XX/XX/XXXX they put a second derogatory mark on my XXXX credit file for the same {$190.00} for XXXX. XX/XX/XXXX, I called XXXX to verify that I did not owe them anything and they told me that I do not owe them..that my previous accounts with them show a XXXX balance and if I had an account that went into collections it would show on their end that it was written off. This collection agency is using excessive tactics to post 2 negative reports on XXXX for the same {$190.00}. that I do not owe. I asked them for proof that it was my account and they said they could not give me that information.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33619
Submitted Via: Web
Date Sent: 2020-07-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-30
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: On XX/XX/2020 an account from ic system inc showed up on my credit report as a new account just opened and is reported monthly as past due on my credit they are declared as a collection for XXXX however I have never had XXXX i did not open an account with anyone in XX/XX/2020 and I have disputed this on my credit and requested proof of this account and am never provided proof of this account a itemization of charges and proof of ownership besides the fact that it is reporting monthly as a new account this is effecting my credit and my ability to purchase a home for my family
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33830
Submitted Via: Web
Date Sent: 2020-06-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-30
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: Ic system company just report on my credit report about XXXX the have been closed since 2015 and the items be returned to them and bill as well and now used my information and privacy sell to three parts and need removed immediately
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: IA
Zip: 50315
Submitted Via: Web
Date Sent: 2020-07-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-30
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: Around XX/XX/2020 I called company to resolve a debt, I asked if we could come to an agreement to have debt resolved and they replied yes. I also asked if they would remove debt collection from my credit report and they also agreed that I will no longer see the debt on my credit report as long as I paid the amount we agreed for me to pay. I paid the amount and called the company back because I continued to see the debt on my credit report. I just would like for them to remove the debt from all three credit report agencies.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: AL
Zip: 36582
Submitted Via: Web
Date Sent: 2020-06-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-28
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I have a complaint against IC Systems Inc in XXXX XXXX Minnesota they're collecting on a XXXX debt I have a letter from XXXX which states if I return my equipment they would not pursue any collection I returned my equipment and now here I have this collection on my credit report I sent that letter to the company as well as XXXX and they are still leaving it on my report a 2nd problem I have is they say i opened this account in XXXX which I did not it was XXXX also the collection has it as opened in XX/XX/XXXX none of that is true.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: GA
Zip: 30344
Submitted Via: Web
Date Sent: 2020-07-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-27
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: When updating my credit reports, I noted a collection from IC Systems for a XXXX debt. I have not had a XXXX account for at least four years.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CO
Zip: 80210
Submitted Via: Web
Date Sent: 2020-06-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-06-27
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: ACCT:XXXX This was promised to be deleted from Credit Report not paid in full or settlement but totally deleted. Delete now. Please read notes XXXX XXXX XXXX XXXX XXXX XXXX VA XXXX XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: VA
Zip: 23234
Submitted Via: Web
Date Sent: 2020-07-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A