EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8108868

Date Received: 2024-01-04

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: XXXX has failed to send me proof/verification of the accounts they report to the credit agencies on my behalf. I have attempted to gain this info from XXXX and they have failed to provide which is now a violation of my consumer rights under the FCRA. The accounts are as follows : XXXX. XXXX XXXX XXXX FOR THE AMOUNT OF {$770.00} XXXX. XXXX XXXX XXXX XXXX FOR THE AMOUNT OF {$960.00} XXXX. XXXX XXXXXXXX XXXX XXXX XXXXXXXX {$25000.00}

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AZ

Zip: 85395

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108849

Date Received: 2024-01-04

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: This is one of several times I've discovered that my credit report had inaccurate information. The XXXX credit bureaus must verify these items in accordance with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). It is not acceptable to report these items as unconfirmed information without validating them within the legally required time range. The following false information on my credit report has to be investigated, amended, or completely updated : XXXX XXXX XXXX XXXX XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33161

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108833

Date Received: 2024-01-04

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: As you may already know, credit reporting laws mandate that bureaus report only 100 % accurate credit information. Yet, you have included erroneous information on my credit profile, which is a clear violation of the law. I demand that the following information be investigated immediately. I respectfully request that you provide proof of these alleged items, specifically the contract, note, or other instrument bearing my signature. Failing that, these items must be deleted from the report as soon as possible : XXXX XXXX XXXX and XXXX XXXX XXXX. It is outrageous that XXXX and XXXX have already removed this account from their records, yet you continue to report it on my credit profile. Please delete this erroneous information from my file immediatelyI remind you that you are legally obliged to ensure the accuracy of credit reports you publish under the Fair Credit Reporting Act ( FCRA ). Failure to do so will result in serious consequences, and I will not hesitate to take legal action against you. I am the primary complainant in this matter, and I hereby grant full authority to the Consumer Financial Protection Bureau ( CFPB ) to thoroughly investigate and address this claim.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 91387

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108808

Date Received: 2024-01-04

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: 15 U.S. Code 1681c2 - Block of information resulting from identity theft. A consumer reporting agency shall block the reporting of any information in the fi le of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt by such agency of Experian. 15 U.S. Code 1681b - Permissible purposes of consumer reports- In accordance with the written instructions of the consumer to whom it relates, I never gave bureaus written consent to report the following accounts and inquiries

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30064

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108803

Date Received: 2024-01-04

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have been trying to dispute incorrect and/or invalid items listed on my credit report and have gotten no assistance from the creditors or the credit bureaus regarding this matter. Please see the attached documents and letter for the referenced issues from above.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33023

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108765

Date Received: 2024-01-04

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: A charge off is a consider a certificate of indebtness which means it is income and needs to be removed off my consumer report. XXXX auto loan is showing as a charge off on my consumer report and is effecting my business and livelihood to take care of my family. Also another company showing on my report as a charge off is a company stated as XXXX XXXXXXXX XXXX XXXX XXXX XXXX and the other charge off is XXXX XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30127

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108759

Date Received: 2024-01-04

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I recently checked my credit reports and I found out some billing errors that violated the Consumer Law I attached the PDF file of my dispute letters that were sent to the involved Bureaus My dispute letters were ignored and nothing happens so far.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 070XX

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108737

Date Received: 2024-01-04

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Experian is dishonestly conducting business, after disputing and verifying the same accounts with the same information with the other two companies ( XXXX, and XXXX ) my credit was on track to be completely restored to my once perfect record. However they did not delete one single thing, they actually added accounts that werent previously recorded, so some how I decided to go back to XXXX after switching from my current service oXXXX XXXX XXXX XXXX and I apparently owe the XXXX for WHAT.?? I give them my Identity theft FTC report, and they say nope not not good enough and deny ALL my disputes which for the most part have ALL been deleted from all other Companies moving me from a XXXX to XXXX in XXXX months, and with experian playing their games its heading backwards. For accounts that ARE NOT MINE.!!

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 94565

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108710

Date Received: 2024-01-04

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: When I reviewed my credit report, I discovered that some of the information was erroneous. The XXXX credit bureaus must validate these accounts in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). It is not authorized to fail to validate these reporting accounts as unverified information without providing any proof within the period allowed by law. The following accounts need to investigate and correct for erroneous reporting in my file and are listed on my credit report XXXX XXXX XXXX XXXX Balance Owed : {$21000.00} XXXX XXXX XXXX XXXX Balance Owed : {$16000.00}

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48322

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8108685

Date Received: 2024-01-04

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Experian is has violating my rights according to the FCRA. I have the right to privacy according to 15 U.S. Code 1681 Section 604 A Section 2. I have never given Experian consent to report anything on my consumer report. These accounts are not 100 % accurate and are not IAW the FCRA. Delete these Late Payments and Update my Payment History to XXXX Status. Inaccurate Accounts : XXXX- # XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX # XXXX ( Debt included in XXXX ) DELETE because Debt included in Bankruptcy, and XXXX XXXX XXXX- # XXXX. Violations of my consumer rights are as follows : 15 U.S.C. 1681a ( 2 ) ( A ) ( i ) - Definitions ; rules of construction- Exclusions- Except as provided in paragraph the term " consumer report '' does not include any report containing information solely as to transactions or experiences between the consumer and the person making the report. 15 U.S.C. 1681 Section 602 A- States I have the right to privacy. 15 U.S.C. 1681 Section 604 A- Section 2 : States a CRA can not furnish an account without my written instructions ; I never gave anyone written instructions. 15 U.S.C. 1681c ( a ) ( 5 ) States no consumer reporting agency may make any consumer report containing any other adverse item of information. Experian also ignored 15 U.S.C. 1666B : A creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose. Experian is Illegally reporting Open and Closed accounts with Balances, as Charged-Off ( CO, CO, CO... ) and Late Monthly. Experian is also ignoring this Law : 15 U.S.C. 1666 ( b ) ( 4 ) - Billing Errors, and 15 U.S.C. 1681e : Compliance procedures. My credit report must be 100 % accurate and it is not.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30252

Submitted Via: Web

Date Sent: 2024-01-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.