EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

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Complaint ID: 8155594

Date Received: 2024-01-14

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX FILE # XXXX DATE XXXX XXXX XXXX XXXX COLLECTION ACCOUNT SHOULD NOT BE REPORTING AS LATE OR PAST DUE. REMOVE THIS ACCOUNT FROM MY CREDIT FILE IMMEDIATELY AND SEND ME A NEW UPDATED CREDIT REPORT. According to the Fair Credit Reporting Act, Se ction 611 ( 5 ) ( A ) of the FCRA You are required to promptly DELETE all information that is inaccurate. THIS IS A CLEAR VIOLATION of the FCRA USC 1681S-2. THIS ACCOUNT IS REPORTING AS INACCURATE. XXXX XXXX XXXXXXXX Reporting as PAST DUE AMOUNT {$7300.00} This is not my account. I never had an agreement with this Collection Agency.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: 92555

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155593

Date Received: 2024-01-14

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: These accounts and inquiries are involved in litigation and does not belong to me. I never established these accounts. These accounts are a result of fraud. I was contacted by a collection agency regarding the accounts that were obtained under my name. I have no knowledge of obtaining any of the accounts listed here in this affidavit report, and was told that I needed to complete this affidavit, along with submitting my personal identification to have the suspected fraudulent accounts investigated and removed immediately.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IN

Zip: 46254

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155581

Date Received: 2024-01-14

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I am writing to dispute the following inaccuracies on my credit file. As a Consumer Reporting Agency, it is your responsibility to report consumer information with maximum accuracy. I demand that you take immediate action to correct these errors, as required by the FCRA ACT 15 U.S. Code 1681. The items I am disputing are clearly marked on the attached copy of the report that I am enclosing with this letter and also specified below. I expect a prompt response from you regarding this matter. XXXX XXXX XXXX Account # XXXX is inaccurate because : XXXX. Account : XXXX ( XXXX XXXX XXXX ), XXXX ( XXXX XXXX XXXX ), Experian ( XXXX XXXXXXXX XXXX ). 2. Status : XXXX ( CLOSED ), XXXX ( 90 days Late ) & Experian ( 90 days Late ). 3. High Balance : XXXX ( {$10000.00} ), XXXX ( {$0.00} ), Experian ( {$0.00} ). 4. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( 15 ). 5. Payment History : XXXX ( XXXX ), XXXX ( XXXX, XXXX, XXXX, [ 30days ], XX/XX/XXXX, XX/XX/XXXX ), Experian XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX is inaccurate because : XXXX. Account : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Experian XXXX XXXX XXXX XXXX XXXX Status : XXXX ( Closed ), XXXX ( 90 days Late ), Experian ( 90 days Late ). XXXX. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( 3 ). Payment History : XXXX ( Blank ), XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ) Experian ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX ). XXXX XXXX XXXX XXXX is inaccurate because : XXXX. XXXX : XXXX ( XXXX ), XXXX ( XXXX XXXX ), Experian ( XXXX XXXX ). XXXX. Status : XXXX ( 60 days late ), XXXX ( 60 days late ), Experian ( 90 days late ), 3. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( XXXX ). Payment History : XXXX ( XX/XX/XXXX, XX/XX/XXXX ), XXXX ( XX/XX/XXXX, XX/XX/XXXX ), Experian ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ). XXXX XXXX XXXX # XXXX is inaccurate because : XXXX. XXXX : XXXX ( XXXX XXXX ), XXXX ( XXXXXXXX XXXX ), Experian ( XXXX XXXX ). XXXX. Status : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( 90 days late ). XXXX. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( XXXX ). XXXX. Payment History : XXXX ( XXXX ), XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX ( XXXX ), Experian ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ). XXXX XXXX XXXX # XXXX is inaccurate because : XXXX. XXXX : XXXX ( XXXX of XXXX ), XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Experian ( XXXX XXXX ). XXXX. Status : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( 90 days late ). XXXX. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( XXXX ). XXXX. XXXX : XXXX ( Unknown ), XXXX ( Unknown ), Experian ( Closed ). XXXX. Payment History : XXXX ( Blank ), XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXXXXXX XXXX ), Experian ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ). XXXX XXXXXXXX XXXX XXXX XXXX XXXX is inaccurate because : XXXX. XXXX : XXXX ( XXXX XXXX ), XXXXXXXX XXXX XXXX XXXX ), Experian ( XXXX XXXX XXXX ). XXXX. Status : XXXX ( 90 days late ), XXXX ( 90 days late ), Experian ( 120 days late ). XXXX. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( XXXX ). XXXX. Payment History : XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ), XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ), Experian ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/120 ). Also, this item has 3 listed accounts and one only reporting to Experian. XXXX XXXX # XXXX is inaccurate because : XXXX. XXXX : XXXX ( XXXX ), XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Experian ( XXXX ). XXXX. Status : XXXX ( 60 days late ), XXXX ( 60 days late ), Experian ( 90 days late ). XXXX. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( XXXX ). XXXX. Payment History : XXXX ( Blank ), XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX ), Experian ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ). XXXX XXXX XXXX # XXXX is inaccurate because : XXXX. XXXX : XXXX ( XXXX ), XXXXXXXX XXXX XXXXXXXX XXXXXXXX XXXX XXXX XXXX Experian ( XXXX XXXX ). XXXX. Status : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( 60 days late ). XXXX. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( XXXX ). XXXX. Payment History : XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ), XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ), Experian ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ). XXXX XXXX XXXX XXXX # XXXX is inaccurate because : XXXX. XXXX : XXXX XXXX XXXX ), XXXX ( XXXX XXXX XXXX, Experian ( XXXX XXXX XXXX ). XXXX. Status : XXXX ( Closed ), XXXX ( 60 days late ), Experian ( 60 days late ). XXXX. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( XXXX ). XXXX. Payment History : XXXX ( Blank ), XXXX ( XX/XX/XXXX, XX/XX/XXXX ), Experian ( XX/XX/XXXX, XX/XX/XXXX, XXXX XXXX ). XXXX XXXX XXXX # XXXX is inaccurate because : XXXX. XXXX : XXXX ( XXXX ), XXXX ( XXXXXXXX XXXX ), Experian XXXX XXXX XXXX XXXX ). XXXX. Status : XXXX ( 90 days late ), XXXX ( 90 days late ), Experian ( 120 days late ). XXXX. Count of Late Payments : XXXX ( XXXX ), XXXX ( XXXX ), Experian ( XXXX ). XXXX. Payment History : XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ), XXXX ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ), Experian ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/120 ). Also, this item has 3 listed accounts and one only reporting to Experian. Lastly, all of the information on my report is required to be identical across the board with XXXX, EXPERIAN, AND XXXX, including but not limited to Name, Addresses, and Phone Numbers. The Only Address that is allowed on my Credit Report is : XXXX XXXX * XXXX XXXX XXXX XXXX * XXXX, Texas XXXX * XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: TX

Zip: 764XX

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155564

Date Received: 2024-01-14

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: Subject : Update on my {$30000.00} line of credit on my credit reports ( Experian, XXXX and XXXX ) I am contacting you through this letter because attempts to contact the Lender : XXXX XXXX have been unsuccessful. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX Phone : XXXX The purpose of this communication refers to the following matters : Unreported or inaccurate information on my consumer credit reports : If you review my XXXX XXXX XXXX account number XXXX, you will notice that I have a {$30000.00} line of credit, which is not being included on my Consumer Credit Report. a ) When reviewing my XXXX report, I noticed that the {$30000.00} credit limit is not reported or reflected anywhere. nor the payment history of the last 24 months. b ) When checking the Experian credit report, I noticed that the {$30000.00} credit limit is not reported or reflected anywhere. nor the payment history of the last 24 months. c ) When checking my XXXX credit report, I noticed that the {$30000.00} credit limit does not appear

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155557

Date Received: 2024-01-14

Issue: Problem with a company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I was looking at my report and noticed there was some things that was not correct. I sent a letter to EXPERIAN on XXXX XXXX Here is the information, but it has been more than 35 days since the credit bureau havent responded thats a violation of 15 U.S. Code1681i Under 15 U.S. Code 1681i -Subject to subsection ( f ) and except as provided in subsection ( g ), if the completeness or accuracy of any item of information contained in a consumers file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency directly, or indirectly through a reseller, of such dispute, the agency shall, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or reseller.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NJ

Zip: 07018

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155529

Date Received: 2024-01-14

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: There are numerous inquiries on my reports that I did not make. These inquiries are violating my right to accurate credit reporting. They need to be deleted from my credit file ( s ). FTC advised me to report them to CFPB directly. Experian : XXXX ( XX/XX/2023 ), XXXX XXXX ( XX/XX/2023 ), XXXX ( XX/XX/2023 ), XXXX XXXX ( XX/XX/2023 ) XXXX : XXXX XXXX XXXX ( XX/XX/2023 ), XXXX ( XX/XX/2023 ) XXXX : XXXX XXXX ( XX/XX/2023 ), XXXX XXXX XXXX XXXX XXXXXX/XX/2023 )

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 30331

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155491

Date Received: 2024-01-14

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: I have reached out to XXXX and XXXX several times and i have yet to receive a response of any kind. I have XXXX credit cards that are not showing on XXXX and XXXX. XXXX is also showing an erroneous payment history showing several late payments that are not on the other CRA 's for one of my listed cc ending in XXXX. I have been informed since XXXX has not responded that I am owed {$1000.00} in compensation. Please tell me how i can go about collecting that amount. The lack of information being reported by the XXXX 's is falsely suppressing my credit score and is causing me financial harm. I need this fixed immediately. Thank you.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CO

Zip: 80922

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155476

Date Received: 2024-01-14

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: The complainant ( " the Consumer '' ) brings this complaint and seeks non-monetary relief from XXXX XXXX XXXX XXXX ( XXXX ), Experian XXXX XXXX XXXX XXXX ( Experian ), XXXX, XXXX, ( XXXX ), and XXXX XXXX XXXX ( XXXX ) under the FCRA ( 15 U.S.C. 1681, et. seq. ). The Consumer is a natural person and is a person and consumer as defined by the FCRA at 15 U.S.C. 1681a ( b ) and ( c ). At all times material hereto, the Consumer had at least one XXXX as defined under the ADA at 42 U.S.C. 12102. From XXXX XX/XX/XXXX to XXXX XX/XX/XXXX, the consumer sent XXXX, Experian, and XXXX detailed notices disputing the accuracy of his credit reports with respect to XXXX credit card debt. Specifically, the Consumer disputed the patently false date of first delinquency and inaccurate payment history. Upon receiving the Consumers initial CFPB complaints, each of the XXXX, XXXX, Experian, and XXXX, transferred the complaints to their respective consumer credit file dispute units1, and communicated the Consumers dispute notices to XXXX. Initially, neither XXXX, nor Experian, nor XXXX, nor XXXX conducted a reasonable timely investigation after receiving the consumers dispute notices, resulting in the continued reporting of false and misleading derogatory information on the consumers credit reports with respect to XXXX debt. After receiving dispute responses from XXXX, Experian, and XXXX that continued to contain false and inaccurate derogatory information with respect to XXXX debt, the Consumer again sent XXXX, Experian, and XXXX detailed notices disputing the accuracy of his credit reports. XXXX, Experian, and XXXX again communicated the Consumer 's dispute notices to XXXX. XXXX and Experian and XXXX continued thereafter to report false and inaccurate derogatory information on the consumers credit reports with respect to XXXX debt, alleging XXXX verified the accuracy of the information reported. Responding on XXXX XX/XX/XXXX to a CFPB XXXX XXXX asked the Consumer to understand that XXXX is responsible for providing [ the information for account ending XXXX ] to the credit reporting agencies ; [ but ] the credit reporting agencies have their own policy for reporting the information that is displayed. The Consumer continues to be a XXXX and thus remains exceptionally vulnerable to the conduct of XXXX, Experian, XXXX, and XXXX. As a result of the conduct of XXXX, Experian, XXXX, and XXXX as alleged above from XXXX XX/XX/XXXX to XX/XX/XXXX, the Consumer has suffered severe ongoing emotional harm including and not limited to frustration, stress, anxiety, worry, damage to reputation, and economic losses including and not limited to damage to his credit, lower credit scores, and lost opportunities to receive credit. He has also failed to obtain stable housing on account of the false and/or inaccurate information furnished by XXXX and persisted in his credit files by the XXXX major CRAs. ( the full complaint and documentation is attached )

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MI

Zip: 48104

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155471

Date Received: 2024-01-14

Issue: Incorrect information on your report

Subissue: Old information reappears or never goes away

Consumer Complaint: I opened up this account in XX/XX/2020, this was during the pandemic and as I had to make financial decisions as the prices of everything went drastically up. I tried to do my best contacted the company. Paid what was owed and they choose to close my account. Reporting to the credit bureau, XXXX XXXX is whom I have know them to be. However my credit report with all XXXX credit agencies list different names. Experian Credit Report : list XXXX XXXX XXXX Credit Report XXXX XXXX XXXX XXXX Credit Report XXXX The balance listed on all XXXX credit reports shows different dates. I am not understanding why they are still updating and reporting on an account that is paid and not report any updates on the other credit agencies. It seems it a smear to keep my credit score down.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2024-01-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8155462

Date Received: 2024-01-13

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Closing complaints without having addressed the problem is absurd but par for the course when it comes to the fraudulent criminal company

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.