EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8162962

Date Received: 2024-01-16

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Yet another dispute can't open and once again HUNG UP ON

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162690

Date Received: 2024-01-17

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: This is my second time putting in complaint for this consumer reporting agency. As You Know The FCRA has violated my rights to privacy once again and confidentiality under 15 USC 1681. By Law under FCRA Consumer reporting agency are REQUIRED to have properly verified the accuracy of an account listed on my credit report. Experian have ignored my request to provide me with documents that have in their files that is used to verify the disputed accounts which means that they have NOT verified or can not verify any of these accounts and under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified. 15 USC 1681 Section 602 A States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 it also states a consumer reporting agency can not furnish an account without written consent. It also states in 15 Us 1681 Section 4 That consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumer 's right to privacy. XXXX XXXX XXXX has violated my rights as a consumer. XXXX XXXX XXXX has violated my rights as a consumer. XXXX XXXX XXXXXXXX XXXXXXXXhas violated my rights as a consumer. XXXX XXXX XXXX XXXX has violated my rights as a consumer. XXXX XXXX XXXX has violated my rights as a consumer.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: AL

Zip: 366XX

Submitted Via: Web

Date Sent: 2024-01-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162394

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Personal information incorrect

Consumer Complaint: on XX/XX/2024 a letter to correct inaccurate or outdated personal information on my Experian credit report was sent certitied mail via USPS. I requested names, phone numbers and address be updated to the correct information I provided. As well as, removing all other personal details that I have not provided in this request as they are not deliverable or reachable at those inaccurate entries. XX/XX/2024 Tthe dispute reuslts were made available through my experian.com account to find all inaccurate address still remain as well as 1 additonal phone number that I do not own and am not reachable at. I also included a notraized copy of my driver 's license and social security card as well as my most recent utility bill substantiating my address.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33578

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162389

Date Received: 2024-01-12

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: While reviewing a copy of my credit report ( XXXX ) I discovered some inaccuracies in my personal information. This information includes the addresses that are not mine. I have never lived at the listed addresses and request that you delete this information from my credit report. I am also placing a FTC reference number- # XXXX so that you can verify the inaccuracy of fraud that is placed on my credit report.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: PA

Zip: 19135

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162382

Date Received: 2024-01-12

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: XX/XX/2024 15 USC 1681 SECTION 602 There is a need to insure that the consumer reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumers rights to privacy. I am a consumer of your reporting agencies services and have the right not to have my private information shared which is backed by 15 USC 6801.It is the policy of Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. 15 USC 1681 SECTION 604 ( a ) SECTION ( 2 ) states that in general subject to subsection ( c ) any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the with the written instructions of the consumer to whom it relates. The Consumer reporting agencies XXXX XXXX Experian and the financial institution do not have my consent nor my written consent to present this information. 15 USC 6802 ( b ) ( c ) states that A financial institution may not disclose nonpublic personal information to a non affiliated third party unless the consumer is given an explanation of how the consumer can exercise that non disclosure option. The Furnisher of information to credit agencies never informed me of my right to exercise my non disclosure option. 15 USC 1681 ( c ) ( a ) ( 5 ) states Except as authorized under subsection ( b ), no consumer reporting agency may make any consumer report containing any of the following items of information. Any other adverse item of information, other records of convictions of crimes which antedates the report by more than seven years. This account is an adverse item they are reporting again without my premission which is against the law. 15 USC 1681s-2 ( a ) ( 1 ) ( a ) states A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 USC 1681 ( e ) Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of sections 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681 ( b ) of this title. 12 CFR 1016.7 A consumer may exercise the right to opt out at any time. I am opting out of your reporting services.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MD

Zip: 218XX

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162381

Date Received: 2024-01-12

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: My name is XXXX XXXX. I am not a XXXX party. I am a natural person submitting this complaint, and I am requesting that these negative items be removed from my consumer report. The current address is my only deliverable address, which is the only address I want on file per the FCRA since its not deliverable it should not be on my file.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: GA

Zip: 317XX

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162346

Date Received: 2024-01-12

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Please accept this letter as my formal writing request for the following items on my credit report to be investigated. According to the Fair Credit Reporting Act 15 U.S.C S 1681 Section 611 ( a ) ( 1 ) ( A ), you are required by federal law to conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information is inaccurate and record the current status of the disputed information, or delete the item from the file before the end of the 30 day period beginning on the date you received this notice. I demand to see Verifiable Proof ( This should be hard evidence that goes all the way back to the original creditor, not verification from a third-party database. ) you have on file of the accounts listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit. Under the FCRA, unverified accounts must be removed and if you are unable to provide me a copy of verifiable proof, you must remove the accounts listed below. I demand the following accounts be verified or removed immediately : Account Name : XXXX XXXX Account # XXXX Account Name : XXXX XXXX XXXX Account # : XXXX Account Name : XXXX XXXX XXXX Account # : XXXX Account Name : XXXX XXXX XXXX XXXX Account # : XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: KY

Zip: 402XX

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162316

Date Received: 2024-01-17

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: Experian closed another complaint with another ridiculous explanation that pertains to ABSOLUTELY NOTHING and continues to stall

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MO

Zip: 65202

Submitted Via: Web

Date Sent: 2024-01-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162267

Date Received: 2024-01-12

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I'm filing a complaint against XXXX XXXX XXXX XXXX. I have provided XXXX XXXX XXXX XXXX with copies of my tax returns for {$8700.00} and {$7300.00}. I called XXXX XXXX XXXX XXXX and asked why were the accounts still being reported on my consumer file to the credit agencies because per IRS 1099c this is reported income. Income does not get reported as debt a consumers file. The representative for XXXX XXXX XXXX XXXX told me once the credit reporting agencies call in they would correct the situation. This has not happened and its been over 30 days. Once again I called back to XXXX XXXX XXXX XXXX and I was told that XXXX XXXX XXXX has my account and to contact them.Not only has XXXX XXXX XXXX XXXX violated my rights under FCRA by not reporting accurate information. XXXX XXXX XXXX XXXX assisted in aggravated identity theft with XXXX XXXX XXXX. 15 USC 1681 ( b ), 15 USC 1681, 18 USC 1028b ( 1 ) ( A ) ( ii ) 15 USC 1681 ( N ). I want compensation for every civil liability {$1000.00} for each permissible purpuse, defamation of character, credit worthiness, infringed on the right to privacy.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MD

Zip: 21804

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8162263

Date Received: 2024-01-12

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: i am utterly disgusted with Experian willful non compliance to the laws they agreed to abide by since they assumed the role to report to My CONSUMER report. still reporting inaccurate information from personal information and accounts and inquires. not only that but it is the job of the CFPB to protect the Consumer and to regulate these companies and make sure they abide by the laws set in place per the FCRA, FDCPA, THE PRIVACY ACT OF 1974, etc. i do not feel protected at all. ALL of my rights and PRIVACY are being violated. i have already expressed that non of these agencies had my written Consent for such reporting .regardless of where you claimed you got this information for such reporting I NEVER GAVE ANYONE MY WRITTEN CONSENT 15 USC 1681 b ( 2 ) clearly states " any consumer reporting agency my furnish a consumer report under the following circumstances and NO OTHER ( 2 ) IN ACCORDANCE WITH WRITTEN INSTRUCTIONS OF THE CONSUMER TO WHOM IT RELATES " Experian is Willfully being non complaint and now is facing civil liability 15 USC 1681n. Experian is also once again violating my privacy per the Privacy Act of 1974 ( 5 USC 552a ). Important Definitions ( 4 ) the term record means any item, collection, or grouping of information about an individual that is maintained by an agency, including, but not limited to, his education, financial transactions, medical history, and criminal or employment history and that contains his name, or the identifying number, symbol, or other identifying particular assigned to the individual, such as a finger or voice print or a photograph ; This includes consumer reports ( b ) Conditions of Disclosure.No agency shall disclose any record which is contained in a system of records by any means of communication to any person, or to another agency, except pursuant to a written request by, or with the prior written consent of, the individual to whom the record pertains, unless disclosure of the record would be ( 12 ) to a consumer reporting agency in accordance with section 3711 ( e ) of title 31. Again they need prior written instruction of the individual to whom it relates. Experian is intentionally trying to keep harming me and me family financially and continue to humilliate me i can not obtain any credit. Experian you are violating PART 1016- PRIVACY OF CONSUMER FINANCIAL INFORMATION ( REGULATION P ). i will also express again that i have the right to make make sure my privacy uint shared which is backed by 15 USC 6801 which states '' It is the policy of the Congress that each financial institution has an affirmative and continuing obligation to respect the privacy of its customers and to protect the security and confidentiality of those customers nonpublic personal information. '' ( Furnisher of information to credit agencies ) is a financial institution by definition under that title. 15 USC 1681 section 604 a section 2 states that " In general Subject to subsection ( c ), any consumer reporting agency may furnish a consumer report under the following circumstances and no other : in accordance with the written instructions of the consumer to whom it relates. '' ( Furnisher of information to credit agencies ) the financial institution and the Consumer reporting agencies XXXX and Experian do not have my consent to furnish this information and they surely do not have my written consent. no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. '' This account is an adverse item they are reporting again without my permission which is against the law. 15 U.S. Code 1681s2 ( A ) ( 1 ) A states " A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S. Code 1681e states '' Every consumer reporting agency shall maintain reasonable procedures designed to avoid violations of section 1681c of this title and to limit the furnishing of consumer reports to the purposes listed under section 1681b of this title. XXXX and Experian are not maintaining reasonable procedures. I AM ASKING THAT THE CFPB STEP IN TO REGULATE THIS MATTER AND ENFORCE THESE ELABORATE MECHANISMS TO FOLLOW THE LAWS

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: IL

Zip: 604XX

Submitted Via: Web

Date Sent: 2024-01-12

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.