EXPERIAN INFORMATION SOLUTIONS INC.


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"Products" offered by EXPERIAN INFORMATION SOLUTIONS INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Checking or savings account -
Checking or savings account - CD (Certificate of Deposit)
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Checking or savings account - Savings account
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Government benefit card
Credit card or prepaid card - Payroll card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Check cashing service
Money transfer, virtual currency, or money service - Debt settlement
Money transfer, virtual currency, or money service - Domestic (US) money transfer
Money transfer, virtual currency, or money service - Foreign currency exchange
Money transfer, virtual currency, or money service - International money transfer
Money transfer, virtual currency, or money service - Mobile or digital wallet
Money transfer, virtual currency, or money service - Money order
Money transfer, virtual currency, or money service - Refund anticipation check
Money transfer, virtual currency, or money service - Traveler's check or cashier's check
Money transfer, virtual currency, or money service - Virtual currency
Mortgage - Conventional adjustable mortgage (ARM)
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Home equity loan or line of credit (HELOC)
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Mortgage - VA mortgage
Other financial service - Credit repair
Payday loan -
Payday loan, title loan, or personal loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, or personal loan - Title loan
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Payday loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Title loan
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Student loan - Private student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan
Vehicle loan or lease - Title loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 8164399

Date Received: 2024-01-16

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I recently perused a copy of my credit report. It stated that the source of the credit inquiry was the credit inquiries listed below. However, these inquiries were not approved by me. Please remove these questions from my credit report since they make it harder for me to apply for loans and get credit. Kindly forward any supplementary materials you possess about this inquiry. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: WI

Zip: 53219

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164394

Date Received: 2024-01-16

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: On XX/XX/ I reported that my wallet was lost, and that my i.d . and debit card were inside. There was an unauthorized charge on my XXXX XXXX checking account which was at a XXXX XXXX branch that ended up being {$3000.00}. reported this to the FTC and my incident report number is XXXX. I also reported this to the FBI as fraud. I need this to be taken off my credit report immediately please.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: CA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164355

Date Received: 2024-01-16

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Please refer to complaint number XXXX filed on XX/XX/23. Experian response stated that I did not give specific details. The documentation that was uploaded was very specific. Experian was instructed to removed certain accounts, update personal information, and correct inaccurate information. I have been disputing with this entity for XXXX XXXX and I have provided an abundance of evidence supporting my disputes. I have asked for several documents and none has been provided. Experian is obligated by the FCRA to report accurate accounting. Experian is liable under the SEC ( Securities and Exchange Act ). All rules must be adhered to. Experian CIK number is XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I will be auditing consumer account. Experian is securitizing consumer data.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MS

Zip: 393XX

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164353

Date Received: 2024-01-17

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: There are accounts under my name that are a result of Identity Theft as well as inquiries in which I have no direct engagement. I have already filed the proper documentation for these and have sent it to the bureaus but they did not remove them. Please see the attached documents for these accounts I am complaining.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NC

Zip: 287XX

Submitted Via: Web

Date Sent: 2024-01-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164313

Date Received: 2024-01-16

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I recently received a copy of my credit report and noticed that there are unauthorized inquiries on it. This has hurt my chances of applying for a new credit. I demand that you remove the following inquiries immediately. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33126

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164291

Date Received: 2024-01-16

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: By the provisions of the Fair Credit Reporting Act, I am submitting this complaint to request that the following accounts which I believe appear to be inaccurate and incomplete be immediately investigated and corrected on my credit file. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33185

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164269

Date Received: 2024-01-16

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: Yes I have had fraud and identity theft committed in my name and I have accounts and bankruptcies open in my name I want them removed please due to I dod not file anything in my name and I have filed a report with the federal trade commission I will send that report and proof I was in jail thanks

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: VA

Zip: 23601

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164250

Date Received: 2024-01-16

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I sent a letter to the Credit Bureaus requesting to reinvestigate the disputed account from my credit report as well as update the Account from my report during the investigation period. As of this date, they have failed to respond to my request. XXXX XXXX

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: FL

Zip: 33012

Submitted Via: Web

Date Sent: 2024-01-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164234

Date Received: 2024-01-18

Issue: Problem with a company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I am filing this complaint against Experian. Despite the fact that I recently filed Identity Theft disputes in XX/XX/ and a second letter was sent in XX/XX/, the following accounts are still reporting on my credit report : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I provided proof of identity, an FTC report, and a letter from XXXX stating that they could not provide me with proof of my signature authorizing the account. I have attached copies for your review. I have been a victim of Identity Theft in the past and it is very hard to challenge these accounts when the creditors feel that they have your correct information on file. In cases of Identity Theft, of course it is the correct information used to create the accounts, however, the information was not provided or authorized by me to be used to open these accounts and none of the creditors nor Experian responded to my disputes and provided the documentation that I requested to show otherwise nor did they provide a description of the procedure used to determine the accuracy and completeness of the information as I requested within the 15 days as outlined in the FCRA. I also requested to not have my dispute processed through systems such as eOscar to ensure that it is properly investigated. Furthermore, Experian is required by the FCRA to block the reporting of these accounts not later than 4 business days after the date of receipt. When the results of the XXXX XXXX investigation resulted in the accounts still reporting, I submitted a reinvestigation in XXXX XXXX. In both letters I affirmed that I had not received any money or goods from these accounts, however, Experian declined to block the information within the 4 days during the XXXX XXXX dispute so I contacted them via phone to inquire about this and was told that they would not be blocking the information but I was not given a reason except that it was due to their internal policy. I informed them of their obligation to inform me in writing, which I had not received and nothing was done on that call nor did I ever receive a notice of the information being declined or rescinded as I should have according to 605B - 15 U.S.C. 1681c-2. I also requested documentation, verification, or proof of their claim of money or goods received by me and have not received anything to date from Experian or any of the creditors. I also requested to have all previous addresses, telephone numbers, and places of employment removed so that no one could use this information in further Identity Theft attempts, however, they are still reporting the old personal information that I asked to have removed. In addition, my social security number they are reporting is not accurate either. The report shows the last four digits as XXXX, which is not accurate and I informed them of that as well and it still has not been corrected. Similarly with XXXX and XXXX, the accounts with XXXX XXXX and XXXX are still reporting as well and I also called them just as I did with Experian with the same exact information begin given to me over the phone as to why the information was not blocked after the XXXX XXXX letter and I did not receive any written notice as outlined in the FCRA from either of them as well. They both did, however, address and correct all other accounts and information disputed.

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: MD

Zip: 20772

Submitted Via: Web

Date Sent: 2024-01-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 8164233

Date Received: 2024-01-18

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. OPEN ACCOUNTS : XXXX XXXX XXXXXXXX XXXX - {$1000.00} open XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX. - {$1000.00} open XX/XX/XXXX XXXX XXXX open revolving {$590.00} XXXX XXXX open. {$740.00} credit card XX/XX/XXXXXXXX XXXX XXXX & line of credit {$320.00} XX/XX/XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX open Mortgage {$89000.00} XX/XX/XXXXXXXX XXXX XXXX CLOSED ACCOUNTS : XXXX XXXX XXXX closed accounts XX/XX/XXXX secured Card XX/XX/XXXXXXXX XXXX XXXX for {$320.00} XX/XX/XXXX for {$740.00} XX/XX/XXXX installment account XX/XX/XXXXXXXX XXXX XXXX XXXX {$0.00} XXXX XXXX XXXX closed {$230.00} XX/XX/XXXX XXXX XXXX XXXX closed XX/XX/XXXX {$0.00} XXXX XXXX XXXX XXXX XXXX XXXXXXXX closed XX/XX/XXXX XXXX XXXX XXXX closed XX/XX/XXXX revolving {$810.00} XXXXXXXX XXXX XXXX XXXXXXXX closed XX/XX/XXXX revolving {$0.00}

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response

State: NY

Zip: 132XX

Submitted Via: Web

Date Sent: 2024-01-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.