ERC


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"Products" offered by ERC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account - Checking account
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Other mortgage
Other financial service - Debt settlement
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan

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Complaint ID: 7669246

Date Received: 2023-10-09

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Im a victim of identity theft. I have tried to dispute this same amount from this company multiple times yet their still trying to collect a debt that I do not owe. I wasnt aware that it was on my report again, because I was homeless. I wasnt aware that I could file a report/get them off.

Company Response:

State: AR

Zip: 72404

Submitted Via: Web

Date Sent: 2023-10-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7649276

Date Received: 2023-10-06

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I previously worked as a XXXX party retail seller for XXXX and my XXXX and XXXX was supposed to be at a discounted price the did not disclose that if I change services then I would lose that discounted price.

Company Response:

State: TX

Zip: 77904

Submitted Via: Web

Date Sent: 2023-10-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7645873

Date Received: 2023-10-04

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: I was reviewing my credit report, I noticed a few accounts in collection that I did not open. XXXX XXXX XXXX opened XX/XX/XXXX. XXXX opened XXXX XXXX XXXX XXXX XXXX Closed XX/XX/XXXX. XXXX XXXX XXXX Opened XXXX XXXX, XXXX.

Company Response:

State: GA

Zip: 30043

Submitted Via: Web

Date Sent: 2023-10-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7644343

Date Received: 2023-10-04

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have received calls from this number for another person. I called back and got a prompt to pay. I have no outstanding debt. I am not this person they are calling. I want this stopped., The number is XXXX XXXX XXXX XXXX

Company Response:

State: NC

Zip: 28173

Submitted Via: Web

Date Sent: 2023-10-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7643774

Date Received: 2023-10-04

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I was checking my credit report, XX/XX/2023 and I realize I saw some accounts in collections on my report that are in accurate and out of date and still reporting...

Company Response:

State: CA

Zip: 91773

Submitted Via: Web

Date Sent: 2023-10-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7632996

Date Received: 2023-10-03

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: A new collections account was added to my credit report. upon checking I quickly realized the debt was not my debt and was the result of identity theft. I called the debt collection agency ( ERC ) who told me the original debt was from an XXXX account which was opened in XXXX Arizona under my social security number and the name " XXXX XXXX ''. My name is not XXXX XXXX, and I have never been to or lived in XXXX Arizona and I have never had an XXXX account. whoever did this stole my social security number and I want this resolved as quickly as possible.

Company Response:

State: CA

Zip: 93003

Submitted Via: Web

Date Sent: 2023-10-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7630931

Date Received: 2023-09-29

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: On or around XX/XX/2023 l requested validation of this debt. I received a settlement of debt offer letter. Per 15 U.S. Code 1681b - Permissible purposes of consumer reports. I am requesting that this be removed from my report immediately.

Company Response:

State: TX

Zip: 76063

Submitted Via: Web

Date Sent: 2023-09-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7625306

Date Received: 2023-10-01

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I recently checked my credit report and noticed someone opened a XXXX account in my name because Ive never had a XXXX account also some inquiries were made that I didnt authorize. I would like for enhanced recovery co to delete this immediately off my report as it is hurting my score and again I never opened a XXXX account.

Company Response:

State: MD

Zip: 21218

Submitted Via: Web

Date Sent: 2023-10-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7624026

Date Received: 2023-10-02

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: XXXX ( aka XXXX ) has been repeatedly through hundreds of phone calls been attempting to extort a claimed owing of {$87.00} on a previous account which was closed properly and equipment returned properly. One of several debt collectors, this one called " XXXX XXXX XXXX '' contacted me in XXXX of XXXX regarding the demand for collection of this {$87.00} dollars, to which I responded on their website ( XXXX ) with pictures of the proof of receipts when the equipment was returned ( XX/XX/XXXX ). XXXX XXXX XXXX accepted the documented proof and indicated they were NO LONGER seeking collection on the account and CLOSING their case. I received notification on XX/XX/XXXX, by XXXX Credit Bureau, that yet ANOTHER Collection Agency - " Enhanced Recovery Co '', was now going after me for this same amount. XXXX ( aka XXXX ) has ALREADY been thwarted in their continuous attacks and extortion attempts at trying to get me to pay this falsely " owed '' amount of {$87.00}, and are resorting to yet another attempt at damaging my credit, slandering and attacking my character ( as someone who has NEVER, EVER been in a Collections Process ), and continues to harass me with these repeated attempts. XXXX has alerted me that " Enhanced Recovery Co '' has " Flagged my account for Collections ''. This will have DEVASTATING affects on my Credit score, and I will not tolerate this continued attack on me. It is defaming my outstanding credit history, and is embarrassing, slanderous, and makes me liable when presenting myself based on financial stability.

Company Response:

State: FL

Zip: 34104

Submitted Via: Web

Date Sent: 2023-10-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7619668

Date Received: 2023-09-29

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: A company called ERC out of XXXX, FL has tried contacting me about a debt from XXXX XXXX that I do not owe. When I contact XXXX XXXX they said that our account is paid and they do not know why ERC is contacting us. I have told ERC to stop contacting us, they are now calling friends of ours saying that they are looking for me so they can collect a debt. This is harassment. The account number is XXXX

Company Response:

State: AR

Zip: 725XX

Submitted Via: Web

Date Sent: 2023-09-29

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.