Date Received: 2017-05-21
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: ON XXXX XXXX , 2017 I pulle d my CR from all XXXX major bureaus ( XXXX , XXXX , XXXX ) and noticed that a ERC ( Enhanced Recovery Corp, LLC ) was listed on my CR as a debt collection and that it was established in XXXX 2017. I h ave never had any accounts with " ERC '' and have signed in to no binding documents or contracts with ERC or any of it 's affiliates.
Company Response:
State: PA
Zip: 184XX
Submitted Via: Web
Date Sent: 2017-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-20
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: Enhanced Recovery Corp h as Re-aged original XXXX debt that is noti e to begin with. XXXX resold account after failure to verify account.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: TX
Zip: 76018
Submitted Via: Web
Date Sent: 2017-05-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-20
Issue: Attempts to collect debt not owed
Subissue: Debt was already discharged in bankruptcy and is no longer owed
Consumer Complaint: This amount is incorrect it was for phone service and all phones were returned. and service was cancelled. i did report a dispute on XXXX / XXXX / 2016 and was removed from my XXXX credit file, and was also removed from XXXX , but i spoke to a XXXX representative who gave me your information to contact you because they keep putting in my credit file.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: FL
Zip: 33145
Submitted Via: Web
Date Sent: 2017-05-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-20
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: This is a debt that was paid off before I even received services with XXXX XXXX again. ERC says I owe them {$330.00}. This is impossible since I settled with ERC the first time my account was in collection, paid {$100.00} to pay off that account on XXXX / XXXX / XXXX . Which was a true debt. I 've called them many times to try and get this settled, the person on the other line knew it was n't a true debt and always credited my account. Then the {$330.00} would keep reappearing on my account with no end. Now it is in collections for the second time even though I had already paid it off. I have no access ( because of XXXX ) to my account with them so there is no way for me to look up anything related to my debt charges. In the attached documents below, there are payments that add up to {$330.00}. My last payment was the {$100.00} for the debt settlement.
Company Response:
State: IN
Zip: 46143
Submitted Via: Web
Date Sent: 2017-05-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-19
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Hello, I keep getting calls from Enhanced Recovery Company even after I spoke to them and told them to stop calling me and that they are in violation for putting a debt that 's over seven years old on my credit report. I disputed it with XXXX in which they stated that there was n't an entry from Enhanced Recovery Company on my report. Yet I see it on my report. Enhanced Recovery Company bought the debt and put it back on my report in XX/XX/XXXX showing an estimated month and year removal of XX/XX/XXXX. This debt is past the statue of limitation and I want them to remove it or I will be looking in filing a lawsuit against them.
Company Response:
State: NY
Zip: XXXXX
Submitted Via: Web
Date Sent: 2017-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-19
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: Today I noticed that this company has reported that I owe them a debt. To my knowledge I have never done business with this company nor have they provided me with goods not services.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: TN
Zip: 37075
Submitted Via: Web
Date Sent: 2017-05-19
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-19
Issue: Threatened to contact someone or share information improperly
Subissue: Contacted you after you asked them to stop
Consumer Complaint: I am reporting a debt collector that I have reported several times in the past. The name of the company is Enhanced Recovery and the last time they called it today, XXXX XXXX , at XXXX . The telephone number is XXXX . They have been calling for years and they never leave a voicemail message. I have talked wi th one of thei r representatives and told them to stop calling.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: NY
Zip: 12303
Submitted Via: Web
Date Sent: 2017-05-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-19
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: XXXX XXXX XXXX i noticed that Enhanced Recovery once again placed a debt on my credit profile that i dont owe.This company has not provided proof that im the owner of this debt, I asked this company to provide proof that they are licensed to collect debt in Louisiana, they did not. This is clearly a violation of the " Fair Credit Reporting Act ''. Please be advised that I am keeping documented proof of all contact with '' Enhanced Recovery Corporation ".
Company Response: Company believes it acted appropriately as authorized by contract or law
State: LA
Zip: 703XX
Submitted Via: Web
Date Sent: 2017-05-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-17
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I recently checked my credit report after not checking it for years and i noticed a collection for a phone bill that I know I didnt have. I contacted XXXX and I was unable to get any information from them. The collection is as follows ; XXXX ERC Original Creditor- XXXX Date Opened- XXXX XXXX , 2014 Bala nce- {$170.00}
Company Response:
State: LA
Zip: 70117
Submitted Via: Web
Date Sent: 2017-05-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-05-17
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I 've tried disputing a fraudulent collection account on my credit report. I 've sent letters to the agency and have gotten little response. My official complaint is against ENHANCED RECOVERY for reporting credit information to the credit reporting agencies that was a result of Identity Theft Ive asked in my letter that the negative reporting ceases and the information be removed from my credit report.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: TX
Zip: 75002
Submitted Via: Web
Date Sent: 2017-05-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A