ENCORE CAPITAL GROUP INC.


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7502928

Date Received: 2023-09-05

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: The company, Midland credit management is reporting negative to all three credit bureaus as reporting is a negative item I have written to them several times, asking them to provide verification. Ive written to all three credit agencies asking for written verification, and no one has responded. Its been 110 % complete neglect. This debt is not tied to anything existing on my credit and needs to be removed. Its currently being reported on XXXX XXXX will not respond and Midland credit management will not respond but its showing as a negative I want to escalate this item and I want to removed asap

Company Response:

State: CO

Zip: 80831

Submitted Via: Web

Date Sent: 2023-09-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7501521

Date Received: 2023-09-05

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Multiple times I wrote to bureaus asking to please verify debt as I do not recall having account open. I have not received any documents verifying debt as my responsibility to pay.

Company Response:

State: TX

Zip: 75062

Submitted Via: Web

Date Sent: 2023-09-05

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7500393

Date Received: 2023-09-05

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I sent Midland Credit a letter asking to verify all and any debts by sending documents proving that the debt belongs to me, any payment history and statements and my original signature. I never had a contract with Midland Credit Management for any debt. Please provide proof from the original creditor that this debt collector owns this debt and has the legal authority to collect it or delete this account.

Company Response:

State: CT

Zip: 06460

Submitted Via: Web

Date Sent: 2023-09-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7500379

Date Received: 2023-09-05

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Under the new Rule REGULATION F, effective XX/XX/2021, it has come to my attention that MIDLAND CREDIT MANAGEMENT has violated the FDCPA 1006.30a and its new rule by reporting this alleged debt. To clarify, I have not provided written permission for any entity, including MIDLAND CREDIT MANAGEMENT, to report any information on my credit profile as per 15 USC 1681b2. This constitutes a clear violation of my rights under the law.

Company Response:

State: GA

Zip: 30022

Submitted Via: Web

Date Sent: 2023-09-05

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7499363

Date Received: 2023-09-04

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I've repeatedly requested Midland Credit to verify information and they have failed to do so. I called in XXXX and requested they mail verification, I submitted an online inquiry after that and also mailed XXXX letters ( most recently additionally mailed XXXX by certified mail so they can't claim they haven't received it ). Whenever I've disputed information with the credit bureaus or requested information another way, Midland has increased the debt balance by {$1.00} to intentionally have it readied to my credit report without verifying the information requested. I never received notice of intent to collect the debt nor notification that this debt could be disputed. I additionally never got a fair chance to negotiate or dispute the debt before they added it as a collection. When I requested verification, they failed to verify the debt and have been very aggressive in their attempts to collect the debt while violating several portions of the Fair Debt Collection Practices Act.

Company Response:

State: MS

Zip: 39564

Submitted Via: Web

Date Sent: 2023-09-04

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7494757

Date Received: 2023-09-03

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I have contested over 4 times a debt accrued last XXXX of XXXX under XXXX XXXX, with Midland Credit management trying to set collections out for the amount. I never took out the amount, and have told them that my mother has used my information to take out credit under my name in the past and to look into her being the perpetrator. As of XX/XX/XXXX, my mother passed away, and have yet to receive a death certificate from the coroner for it to be able to send to anyone of her untimely passing. I have told them this is the best lead to whoever took this credit out in my name at that time, and have been stonewalled, no more communication from them, just a mark on my credit for the amount in collections.

Company Response:

State: WA

Zip: 98662

Submitted Via: Web

Date Sent: 2023-09-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7494721

Date Received: 2023-09-03

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Midland credit management sold my XXXX XXXX debt to another company after I submitted the complaint with you just recieved the letter in the mail saying they sold the debt which I was disputing because they knew they lied and couldn't prove I owe this debt it should never been sold just deleted through all 3 credit bureau

Company Response:

State: MO

Zip: 631XX

Submitted Via: Web

Date Sent: 2023-09-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7492173

Date Received: 2023-09-02

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I sent a formal request via certified mail requesting validation bearing my signature showing that I have or ever had some contractual obligation to pay them. I mailed this on XX/XX/. In return, I received a letter stating, " XXXX XXXX '' to pay them by XX/XX/XXXX or they forward to an attorney in my state for possible litigation.

Company Response:

State: GA

Zip: 318XX

Submitted Via: Web

Date Sent: 2023-09-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7491397

Date Received: 2023-09-03

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: I sent dispute letters to XXXX, XXXX, and XXXX for Midland Credit Management, they were delivered on XXXX XXXX XXXX XXXX XXXX XXXX, and XXXX XXXX XXXX In XXXX I was served paperwork stating I owed allegedl debt and I have a court date for XXXX XXXX XXXX. I was confused on how Midland was serving me on alleged debt that I never signed an original contract with and how did they get my address, I never had contact with anyone. I also assumed the court date was fraudulent because me and my partner tried to case search myself and no trial date appeared and then oXXXX XXXX XXXX XXXX XXXXXXXX deleted Midland of my credit report. I received a letter in the mail from the court house saying there is a judgment against me from Midand on XX/XX/ but I still havent received a original contract that I signed with them.

Company Response:

State: MD

Zip: 21206

Submitted Via: Web

Date Sent: 2023-09-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7489029

Date Received: 2023-09-01

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: To : XXXXXXXX XXXX XXXX AND Midland Credit Management , Inc . I write to advise you that I plan to file a lawsuit against you in the United States District Court Middle District of Florida XXXX XXXX due to your multiple and ongoing willful violations of the FCRA and FDCPA. I need you to provide me with a list of options and preferred options to have the Summons and Complaint served upon you. Please advise me of your registered agent name, address and phone number for service of process in Florida AND all branches, offices, agents, attorneys or representatives in XXXX XXXX, Florida and in any other counties in Florida who can and are authorized to accept service of process. Moreover, after filing a lawsuit, I plan to send you a Notice of a lawsuit and request to waive service of a summons to reduce costs of service and provide you with additional time to respond. This may provide you with additional time to respond, instead of 20 days. For your convenience, please provide me with your preferred address to send such Notice with the Complaint, such as your Legal Department. Local Rules of the USDC Middle District of Florida require your counsel to confer with me before filing even routine motions to ascertain whether I oppose or unoppose a motion. If your counsel files a Notice of Appearance before a Clerks Default is applied for and needs an enlargement of time to file responsive pleadings, you may file a copy of this document representing to the Court that I do not oppose up to a 30 day enlargement of time to file responsive pleading to comply with the Rules obligation to confer. However, If you do not provide me with the information requested above and you are properly served with a Summons and Complaint, I will promptly at the earliest date possible file an application for a Clerks Default and a Motion for a Default Judgment.

Company Response:

State: FL

Zip: 32836

Submitted Via: Web

Date Sent: 2023-09-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.