ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3705947

Date Received: 2020-06-18

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Midland Credit is attempting to collect on a debt of {$11000.00} that does not exist.since XXXX. Midland Credit has served papers in a XXXX XXXX Court in an attempt to sue for debt that was settled and removed by original creditor I've attached the original complaint/request from XX/XX/XXXX advising this company was illegally reporting a debt that was not valid and they have continued to defame and violate FRCA laws without consequences.

Company Response:

State: TX

Zip: 75041

Submitted Via: Web

Date Sent: 2020-06-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3704982

Date Received: 2020-06-18

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I recently created a credit monitoring account in hopes to be informed about my financial standing because I am ready to start the process of purchasing a new home however, while checking my credit monitoring sights. I noticed a few errors on my credit report that I believe to be inaccurate and fraudulent. I would like for these accounts in this complaint to be removed as soon as possible.

Company Response:

State: NY

Zip: 11704

Submitted Via: Web

Date Sent: 2020-06-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3704631

Date Received: 2020-06-18

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I check my credit report and I see midland has purchased and account that I had years ago with XXXX XXXX XXXX and now they're trying to collect {$580.00} and report the account as open .I receive social securirty and I'm not paying thm for and account they purchased for their monetary gains

Company Response:

State: FL

Zip: 337XX

Submitted Via: Web

Date Sent: 2020-06-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3703801

Date Received: 2020-06-17

Issue: Written notification about debt

Subissue: Notification didn't disclose it was an attempt to collect a debt

Consumer Complaint: Good day.. Im so mad.. tried to cancel any dispute especially w Midfunding Acct w XXXX. The bill was close to {$1500.00} Please cancel any dispute at this time so the company can update their files.. Lastly. Please only have my name as XXXX XXXX XXXX Tele # XXXX I need the creditors stop pulling my credit.. Thank you

Company Response:

State: MD

Zip: 20705

Submitted Via: Web

Date Sent: 2020-06-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3702092

Date Received: 2020-06-16

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: XXXX XXXX was original credit, they sold it to Encore Capital Group. This bill was put on a chapter XXXX bankruptcy in 2016. They keep harrassing me.

Company Response:

State: NY

Zip: 147XX

Submitted Via: Web

Date Sent: 2020-06-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3701862

Date Received: 2020-06-16

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: Midland funding LLC failed to remove their tradeline from my credit reports in a reasonably time. This is causing my report to become more negative thus having a huge impact on my credit score. They had hired a law firm, XXXX, XXXX , XXXX XXXX, for the collection of debt owe to them. The debt was settled as agreed with the law firm over a month ago, which was in XX/XX/2020. I called Midland on XX/XX/XXXX and XXXX to let them know that they had not updated/removed the information. Midland keeps telling me that it takes more days for changes to the report. Another person in Midland 's consumer department named XXXX, said that the law firm needs to let them know that the debt has been settled before updating. I called the law firm they suggested it was a matter to be taken up by Midland funding LLC. I will like my report to be updated immediately. Overall Midland funding is taken a long time to update/ remove collection from credit reports.

Company Response:

State: GA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2020-06-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3701422

Date Received: 2020-06-16

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: The debt collector hired a lawyer to seek payment for a debt, the lawyer went through the courts, and hired a server to serve documents to me requesting a response to these documents. The document were not secured in an envelope for privacy, and were bound by a paper clip and delivered to my father-in-law at his residence. Thus allowing him and any other residence easy access to confidential information about me. Furthermore I have not lived at that residence for over two and a half years.

Company Response:

State: NM

Zip: XXXXX

Submitted Via: Web

Date Sent: 2020-06-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3701179

Date Received: 2020-06-16

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: In XX/XX/2019 Midland Credit called my cell phone and did not verify any information before disclosing they were a collection agency and calling regarding a XXXX XXXX account. My phone was on speaker phone as I was in a meeting awaiting a call from a Vendor. My entire XXXX XXXX heard that I had a debt, which I did not know anything of and still unsure if it's mine. I advised the representative that I couldn't talk and she didn't know who she was speaking to and she continued to demand I pay my debts. I told them not to call my phone any more. They called back again ( I do have proof of the phone calls and screen shots ) and again, did not verify any information and demanded I pay a credit card.

Company Response:

State: TX

Zip: 75088

Submitted Via: Web

Date Sent: 2020-06-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3700800

Date Received: 2020-06-16

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: On XX/XX/2010 a process server served a XXXX XXXX with a Case # XXXX that individual had a debt with XXXX that individual passed away in an affidavit filed with the court The same case # XXXX was then also used on XX/XX/2010 for a debt to XXXX for me I had done a motion with the court and advised of this and the judge decided it was a typo and didnt want to look at the case because I didn't show up to court back in XXXX. I was not properly served the same case number was used for 2 different judgments on 2 different people. Asset Acceptance has overcharged on the debt and retroactively imposed interest charges I have called and tried to do a settlement but they refuse to settle for less than the full balance. Now in a pandemic and am being garnished and it is causing a hardship

Company Response:

State: MI

Zip: 48091

Submitted Via: Web

Date Sent: 2020-06-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3700443

Date Received: 2020-06-15

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I answered a phone call from an unknown number who stated I owed for a {$990.00} purchase in a XXXX credit card. Ive never had a XXXX credit card and it doesnt show up on my XXXX account, or any credit report I run. They filed it as fraud then found it to be valid. Midland credit management said there was only one purchase in the account and no payment was ever made. They are threatening league action.

Company Response:

State: MD

Zip: 21218

Submitted Via: Web

Date Sent: 2020-06-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.