ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 3717476

Date Received: 2020-06-26

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Consumer Complaint: MIDLAND FUNDING GOT AN ILLEGAL JUDGEMENT ON XX/XX/2008 CASE NO.XXXX XXXX, ARIZONA. THIS WAS RE-INSERTED BACK INTO MY CREDIT FILES RECENTLY!

Company Response:

State: AR

Zip: 72761

Submitted Via: Web

Date Sent: 2020-06-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3716709

Date Received: 2020-06-26

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This company states that I owe a debt. I have no knowledge of this debt.

Company Response:

State: FL

Zip: 347XX

Submitted Via: Web

Date Sent: 2020-06-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3716656

Date Received: 2020-06-26

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I disputed an account that Midland Credit Management placed on my XXXX, XXXX, and XXXX credit reports. This account is a duplicate of a XXXX XXXX/ XXXX account that is also on my credit report. I received a letter by USPS in the mail dated XX/XX/2020 from Midland stating that I had already paid them {$150.00} ( 6 payments displaying for 2020 ) and that I should continue to pay this debt. I have never had any contact with Midland and this letter represents 1st contact. I'm sure the impetus for this letter was my current credit dispute. To be clear : I HAVE NEVER PAID ANY MONEY TO MIDLAND as they are reporting by mail and wire. I have continued to pay XXXX and will provide the ACH/ Wire information regarding these payments. I have no familiarity with Midland and their involvement in this account and the XX/XX/XXXX statement represents first contact. This is clearly an FCRA violation and possibly fraud by mail and wire.

Company Response:

State: GA

Zip: 30038

Submitted Via: Web

Date Sent: 2020-06-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3712723

Date Received: 2020-06-24

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: This information was deleted off of my credit I was mailed a copy and Midland Credit who was the original debt collector and now I have another debit collector trying to get payment to pay off the debit. I spoke with XXXX XXXX XXXX advising I am unable to pay the full amount {$1800.00}. They sent a summons before I knew XXXX and XXXX had the debit. The original lender did not contact me for payment and it was obviously sold to another debit collector. Now that I had it disputed here I am with a summons that I believe should not have been sent. I reached out but they could not help me settle this payment. I advised them due to covid-19 and unemployment I could settle for {$200.00} they declined the offer.

Company Response:

State: SC

Zip: 29673

Submitted Via: Web

Date Sent: 2020-06-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3711841

Date Received: 2020-06-23

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Debt was paid. Called multiple times and company has not told me when they will process the Warrant of Satisfaction. Would like them to issue the Warrant of Satisfaction and Release of Lien. I called and no one has the timefreame information. I have received copied from two other agencies within the same time frame. They are telling me it's related to the courts however, I am requesting a copy of what MCM is sending to the courts. Not the response from the court. What I am requesting comes from MCM, not the courts so there's no real reason for a delay.

Company Response:

State: NJ

Zip: 08081

Submitted Via: Web

Date Sent: 2020-06-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3711044

Date Received: 2020-06-23

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I had paid the collection account with Midland Funding LLC and was told that the debt would be removed from my credit report and would no longer negatively impact me within 30 days of payment. It has been over 30 days and the debt/tradeline is still reporting incorrectly. It is negatively impacting my chances of closing on a home in the next 2 weeks.

Company Response:

State: MI

Zip: 48322

Submitted Via: Web

Date Sent: 2020-06-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3711035

Date Received: 2020-06-23

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I called to verify a debt XXXX that was on my credit at one time {$630.00}. But it is no longer on there. I disputed it before and found out the debt was sold to Midland Cred. I called today on XX/XX/20 and Midland Cred told me I was not obligated to pay. I told them what of I wanted to pay the {$630.00} in full today. Midland Cred stated I was not obligated to pay anything due to the account was closed. The company stated they will send me a No Obligation Letter in 7- 10 days. I told him I needed the letter asap could they send it another way. They stated mailing was the only way. I told him I need the letter asap to give to my employer. They stated I could place my employer on my account so they can access it. So I placed my investigator name on account so she can access it.

Company Response:

State: GA

Zip: 30076

Submitted Via: Web

Date Sent: 2020-06-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3710209

Date Received: 2020-06-22

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: This collection agency has not legal verified the debt and sent me conflicting information regarding the debt

Company Response:

State: NJ

Zip: 07052

Submitted Via: Web

Date Sent: 2020-06-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3709932

Date Received: 2020-06-22

Issue: False statements or representation

Subissue: Told you not to respond to a lawsuit they filed against you

Consumer Complaint: Midland Credit Management, using multiple names keeps calling, Keep asking for XXXX, who is not me and for whom I have never heard. I tell them that, even when they pretend to be a friend. I have told them to stop then they ask for my social security number, and all sorts of personal info. I tell them no, and they say they will just keep calling because they can not identify me. I tell them if I am not who they seek why would I give them private info. They just keep calling. XXXX, XXXX, XXXX and these are only some of the number. They have called easily over 100 times in the last 6 weeks. I have had this number at least 1.5 years. My number is XXXX, and they obviously have my number.

Company Response:

State: TX

Zip: 77036

Submitted Via: Web

Date Sent: 2020-06-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 3709486

Date Received: 2020-06-22

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I received a notice from Midland Credit Management on XX/XX/20 about a supposed credit card debit from XXXX XXXX XXXX. The they originally contacted me three months ago, I disputed this, but. when I reached out to them again today they said that their records were correct. I have knowledge of ever apply for credit with this bank. I have never received any credit card from them nor have I received any type of statements. I do believe someone opened this account in my name without my knowledge. The creditor is XXXX XXXX XXXX XXXX XXXX and the MCM account number is XXXX. The last digits of the card are XXXX. They told me that I would have to download and fill out a form from you and send it to them. I do not see where I can do that. You can reach me at XXXX or XXXX XXXX XXXX

Company Response:

State: WV

Zip: 25177

Submitted Via: Web

Date Sent: 2020-06-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.