ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4031796

Date Received: 2020-12-25

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: To whom it may concern, I currently have a complain regarding the collection agency named Midland Funding LLC. XXXX XXXX XXXX XXXX XXXXXXXX, XXXX XXXX, XXXX XXXX XXXX CA XXXX. I noticed on XX/XX/20 that I got garnishment due to my 7+ years old debt. Based on Fair Debt Collection Practices Act this account should have been deceased. Also I was never handed a lawsuit paper regarding this garnishment. The total garnishment so far was {$570.00}. I believe this is against the law to get garnished without handing you a summon. Thank you in advance for your help.

Company Response:

State: CA

Zip: 92545

Submitted Via: Web

Date Sent: 2020-12-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4030293

Date Received: 2020-12-24

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I called midland credit due to a debt owed that was paid off when marked delinquent from the original credit issuer. Midland credit refused to validate the debt with the original credit issuer and continued to threaten, Harass, and using intimidation tactics to pay debt not owed.

Company Response:

State: VA

Zip: 23116

Submitted Via: Web

Date Sent: 2020-12-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4029857

Date Received: 2020-12-24

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Midland Credit Management : I set up a payment plan to take money out of my card with routing and account number ; and I specifically told them to take it out on the specific date. They took the money out on a Sunday ; the day before I had money in the account ; and the amount did not go through ; They did this on their own accord because they are so greedy and ruthless ; they did not do what the client asked them to do. Since they did not get the payment ; I have a call from them everyday harrassment ; Monday through Sunday ; every day calls ; I answered one call and told them they could take the money out of the account I previously gave them ; and they told me I had to do the process all over again ; since they did not get the money off the card because they drafted the money too early ; they canceled the payment agreement altogether. Now I have to be on the telephone with them for at least an hour with their abusive collection tactics. They repeat themselves over and over again with a recording ; telling clients what they are doing over and over again. Each time they give me an Agent to work with me ; then when I call ; they say OH ; that Account Manager no longer handles your account. They have very abusive tactics and need to be reprimanded for what they do to their clients by repeated phone calls greed into customers payment plans. They always want a checking account and routing number to pull from your account ; No mail payment plans ; They are sharks or the XXXX I don't which one. Please assist in this devastating collection crew!!!

Company Response:

State: MD

Zip: XXXXX

Submitted Via: Web

Date Sent: 2020-12-24

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4029137

Date Received: 2020-12-23

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: On XXXX XXXX, 2020, MIDLAND CREDIT MANAGEMEN add a derogatory mark on my credit reports. Upon further research, this account was transferred /sold and I am no longer responsible for it. Debtor*s creditors did not verify this collection. Also there was no written form of communication, contract or signature for this account debt at all. A bill without signature does not validate the debt and anybody can send a bill and say it is mine. According to the FCRA MIDLAND CREDIT MANAGEMEN has violated my rights as a consumer and I requesting legal action to remove this account immediately.

Company Response:

State: NY

Zip: 11235

Submitted Via: Web

Date Sent: 2020-12-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4028701

Date Received: 2020-12-23

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Midland Credit made unauthorized payments on my account as shown in my last dispute and I had evidence. I have yet received any of that money back. Also the judgements and paperwork that was sent to an address that is not me and at an address I don't live at in another state. The person that is described in the paperwork is not a description of me I don't know who that is or who address that is. Please remove this debt. The person description given that is described in the documents is not me. I am pretty sure about it. And I don't live at any of the addresses that I provided. I am not caucasian, I don't know who they are talking about or who address that is. Its definitely not mine. I don't even live in GA. I bet if you send me a letter I won't get it, because I don't live in Georgia nor lived at any of the address I provided when you sent those " letters ''. I never even heard of cooling and law.

Company Response:

State: DE

Zip: 198XX

Submitted Via: Web

Date Sent: 2020-12-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4027489

Date Received: 2020-12-23

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: I was illegally served Wages garnishment They never contacted me about this

Company Response:

State: LA

Zip: 70058

Submitted Via: Web

Date Sent: 2020-12-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4026670

Date Received: 2020-12-22

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: Midland Credit Managment did not provide me with any notice of an attempt to collect a debt. Instead I received papers in the mail about being sued by them. I was not properly served these documents either. They were left with my neighbors who informed me once I got home. How can they expect for someone to pay an alleged debt when they dont attempt to notify the consumer?

Company Response:

State: PA

Zip: 19132

Submitted Via: Web

Date Sent: 2020-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4026534

Date Received: 2020-12-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have sent three letters asking for them to show proof of my signature and of the agreement or remove it off of my credit reports. They have failed to respond.

Company Response:

State: AL

Zip: 368XX

Submitted Via: Web

Date Sent: 2020-12-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4026529

Date Received: 2020-12-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Was not notified of investigation status or results

Consumer Complaint: I submitted a letter to Midland MCM on XX/XX/2020 asking them to validate an account that they are reporting on my credit report. I requested the original application with my personal signature on it and have not received it. I am a XXXX working with COVID-19 patients everyday and that alone is extremely stressful. Not to mention risking my own life day in and day out going to work taking care of infected patients. To add to my stress, Midland MCM keeps reporting something on my credit that does not belong to me. This is more than I can bear.

Company Response:

State: MI

Zip: 48237

Submitted Via: Web

Date Sent: 2020-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4025505

Date Received: 2020-12-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: NOTICE OF PENDING LITIGATION SEEKING RELIEF AND MONETARY DAMAGES UNDER FCRA SECTION 616 & SECTION 617/// THIS COMPANY IS REPORTING AN ACCOUNT ON MY CREDIT THAT IS NOT MINE/INACCURATE.FRAUD. I DID NOT GIVE XXXX PERMISSION TO REPORT THIS ACCOUNT AND I WAS NOT NOTIFIED THAT THIS ACCOUNT WAS OR WILL BE REPORTED TO MY CREDIT REPORT.

Company Response:

State: FL

Zip: 33594

Submitted Via: Web

Date Sent: 2020-12-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.