ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4154937

Date Received: 2021-02-21

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: In XXXX I enrolled into a debt counseling program. I gave them all my credit info. And never opened any new accounts due to wanting to get out of debt. In XXXX or XX/XX/XXXX I received a call from the debt counseling company asking if I wanted to add the new debt of XXXX. I advised them i never opened any new credit cards nor had I had any new debt. They gave me the number of the company claiming I owe them XXXX. I called the number which was Midland credit management XXXX XXXX XXXX. They would not.give me any information on the account I told.them I never opened an account with them and wanted to know who opened the account. They just kept transferring me over and over. Never giving me any information just wanting to collect money from me. So I ignored this fraud claim thinking they got the hint I was not going to pay them any money. So, today I checked my free credit report and noticed this company is on my credit report it had the date the card was opened how much is due. So I called them again to let them know I never opened this account and asked for information on who opened the account and again I was transferred over again. Also, when I call they answer the phone as if they were home and not.in a professional setting. I dont know what to do and how to dispute this fraud. Any help would be greatly appreciated. XXXX

Company Response:

State: OH

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-02-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4154672

Date Received: 2021-02-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I am XXXX XXXX XXXX, a XXXX American. " On or about XX/XX/XXXX XXXX XXXX formerly known as XXXX XXXX XXXX XXXX sold a pool of charge-off accounts ( the Acounts ) by purchase and Sale Agreement and a Bill of Sale to Midland Funding LLC. '' I, XXXX XXXX XXXX does not have a contract with Midland funding and I signed a court document T.D.C. meaning threat duress and Coercion and A.R.R. on XX/XX/XXXX. XXXX and XXXX the attorney 's for Midland Funding got a Final Judgement for me XXXX XXXX XXXX to pay the debt in which there is no contract that I XXXX XXXX XXXX does not have. The final Judgement was on XX/XX/XXXX in XXXX XXXX County so called " Court '' of the XXXX XXXX XXXX in and For XXXX County. A Delegation of Authority Order was never shown forth by XXXX XXXX XXXX. I am moving this case to XXXX Court. This is the 2nd time I had to file a complaint against Midland Funding LLC. The number of the first complaint I filed with the XXXX XXXX XXXX XXXX was XXXX.

Company Response:

State: FL

Zip: 33056

Submitted Via: Web

Date Sent: 2021-02-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4154558

Date Received: 2021-02-20

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: XXXX XXXX XXXX I ask Midland to provide me with documentation that this debt was mines and all They did was send a pre-legal notice that tell me a snippet of they debt. on XXXX, I sent the furshier XXXX notice to verify the debt and they send it to Midland and today on XX/XX/21 they send me a copy of a 1 of my statement saying this debt is accurate according to there records.

Company Response:

State: NJ

Zip: 08618

Submitted Via: Web

Date Sent: 2021-02-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4154258

Date Received: 2021-02-21

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: The following accounts appearing on my credit report are fraudulent : XXXX/XXXX XX/XX/XXXX {$0.00}, XXXX/XXXX XX/XX/XXXX {$890.00}, XXXX XXXX XX/XX/XXXX {$0.00}, XXXX XXXX XXXX {$670.00}, MIDLAND CREDIT I reached out to the XXXX, XXXX, and XXXX credit bureaus several times. The last correspondence was XX/XX/XXXX. I have received no valid response.

Company Response:

State: GA

Zip: 30252

Submitted Via: Web

Date Sent: 2021-02-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4153915

Date Received: 2021-02-20

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I was shocked when I reviewed my credit report and I still found multiple inaccuracies on my credit report from the 3 major credit bureaus. I've attempted several times to ratify the issue with the original creditors and credit bureaus and they still reporting inaccurate, unverifiable information.

Company Response:

State: MA

Zip: 02301

Submitted Via: Web

Date Sent: 2021-02-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4153653

Date Received: 2021-02-20

Issue: Problem with a purchase shown on your statement

Subissue: Card was charged for something you did not purchase with the card

Consumer Complaint: Some one took out a card in my name .I was unaware until I got court papers one a card I never sign or ask for.

Company Response:

State: FL

Zip: 34476

Submitted Via: Web

Date Sent: 2021-02-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4153576

Date Received: 2021-02-20

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Midland Credit Management , Inc has been calling and harassing me for weeks. I have sent them a cease and desist letter multiple times, the last one by certified delivery via XXXX with a signature required and tracking showing it was delivered. This company has called me multiple times a day, every time they call its from random phone numbers. Its never the same number, when I answer the first thing they say is Dont hang up or you will be sued. - they have also sent me multiple letters threatening to sue me for a balance that they have yet to very that I owe. I submitted to them in writing a denial of debt letter and a request for verification and proof of debt, they have refused to respond to. They continue to send me threatening letters indicating they are going to file a lawsuit as well as indicating that my credit will be impacted by such lawsuit. If I refuse to provide them with my personal information over the phone they immediately hang up on me. This company has been harassing me for months!

Company Response:

State: SC

Zip: 29687

Submitted Via: Web

Date Sent: 2021-02-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4152442

Date Received: 2021-02-19

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I was a victim of identity theft or my identity was compromised the following accounts and debts showing on my account I did not own I have no knowledge of the debts I became aware of it on the date XX/XX/XXXX and I added fraud alert on my account on XX/XX/XXXX which I have on my following account and I am trying to resolve these two accounts and disputed with midland funding and which I don't know off these two accounts one with XXXX XXXX and one with the XXXX XXXX I already submitted a dispute on XX/XX/XXXX with credit bureau XXXX and the dispute was not in my favor I have also added a security fraud alert with XXXX I request for the removal of the debts and update my credit report.

Company Response:

State: TX

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-02-19

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4151900

Date Received: 2021-02-19

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I paid it in full asked to have a letter stating it was paid in full faxed or sent to email. They sent a bill instead of already paid debt got a bill today XX/XX/2021. The debit was paid in full on XX/XX/2021. I have called them several times asking for them to fax paid in full. They also said that they can't take it off my credit report since they haven't reported it yet through the credit report yet. Midland credit management and company and I spoke to a XXXX. This is about a XXXX credit card.

Company Response:

State: NY

Zip: 147XX

Submitted Via: Web

Date Sent: 2021-02-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4146295

Date Received: 2021-02-17

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: MIDLAND FUNDING purchased an old credit card account from XXXX XXXX. the last factual date of activity and payment is not reflected in the report. Midland has entered their own arbitrary date which incorrectly reflects the 7 year statute of limitations. Midland has also failed to provide proof of account ownership from XXXX XXXX custodian of records. They only offer copies of the last few statements with an existing balance, a balance not indicated as to when the purchase was made or last date of payment activity - only " existing balance '', which I refuse to accept as proof of ownership.

Company Response:

State: FL

Zip: 32765

Submitted Via: Web

Date Sent: 2021-02-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.