ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4268945

Date Received: 2021-04-03

Issue: Incorrect information on your report

Subissue: Information is incorrect

Consumer Complaint: Midland Funding is reporting a debt on my credit file that I do not owe. I have sent them multiple letters for them to validate this debt and I have yet to hear back. This account had been removed from my credit file and they recently put it back on?! I was not notified about this and they gave me no chance to dispute it once again which violates my 30 day right to dispute. This account is past the statue of limitations in my state and it's also past the credit reporting limit. I need Midland Funding to remove this account from my credit file. I will also let you know that if you continue to report invalidated false information to any of the three credit bureaus it could constitute fraud under both federal and state laws. If you continue to report invalidated information and false information on my credit report I will have no choice but to contact my attorney general and my attorney. This debt is past the statue of limitations as mentioned and the credit reporting limit which means you must remove this.

Company Response:

State: UT

Zip: 84128

Submitted Via: Web

Date Sent: 2021-04-03

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4268469

Date Received: 2021-04-02

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I am a victim of fraudulent/inaccurate items of this account reporting on my credit file. I have sent several disputes via mail to try and resolve the problem. My rights as a federally protected consumer are being violated pursuant to the Fair Credit Reporting and and Fair Debt Collection Privacy Act. I have filed a complaint with the Federal Trae Commission and my rights are still being violated. My general reputation and my ability to obtain credit is being tarnished. I need to have these account removed from my credit file immediately.

Company Response:

State: KY

Zip: 402XX

Submitted Via: Web

Date Sent: 2021-04-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4267625

Date Received: 2021-04-02

Issue: Improper use of your report

Subissue: Credit inquiries on your report that you don't recognize

Consumer Complaint: Received an inquiry alert on my credit report from Midland credit management on XX/XX/2021. I contacted midland on XX/XX/2021 and they didnt have my correct social and couldnt locate an account. I have no ties to midland nor did I authorize a hard pull on my credit. I believe someone has stolen my information and is using it to attempt fraud.

Company Response:

State: AZ

Zip: 85027

Submitted Via: Web

Date Sent: 2021-04-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4267277

Date Received: 2021-04-02

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: HI MIDLAND ; Im confused and stressed and shocked when I reviewed my credit report this week and I found multiple inaccuracies on my credit report from the 3 major credit bureaus from a collection company that I never have dealt with before. I've attempted several times to ratify the issue with the original creditors and credit bureaus and they still reporting inaccurate, unverifiable information. I have disputed this item with the credit reporting agency and they reported you confirmed the account as valid. I honestly do not believe to ever have any relationship with this collection agency or original creditor. Also there are several inaccuracies with this account the way it's reporting and that's a total violation of FCRA and FDCPA laws and regulations. In a good faith effort to resolve the matter amicably, I must demand proof of this debt, specifically the alleged contract or other instrument bearing my signature, as well as proof of your authority in this matter. Absent such proof, you must correct any erroneous reports of this past debt as mine. I am writing to request that you please provide the following information : 1. Please evidence your authorization under 15 USC 1692 ( e ) and 15 USC 1692 ( f ) in this alleged matter. 2. What is your authorization of law for your collection of information? 3. What is your authorization of law for your collection of this alleged debt? 4. Please evidence your authorization to do business or operate in this state. 5. Please evidence proof of the alleged debt, including the alleged contract or other instrument bearing my signature. 6. Please provide a complete account history, including any charges added for collection activity. You have 30 days upon receipt of this letter to provide strict proof of contract. In the event you can not provide strict proof of contract, you must cease and desist any and all collection efforts and immediately remove any derogatory information reported to the consumer reporting agencies. In addition, you will need to provide me your agreement, in writing, that you are closing your file, ceasing collecting activity, and deleting all information related to this reference number from any and all credit reports youve furnished the information to. In the event you transfer this account to an attorney without providing proof of contract, and proving your claim, he/she will be immediate reported to the America Bar Association and Professional Liability Fund for code of ethics violations.

Company Response:

State: MA

Zip: 02302

Submitted Via: Web

Date Sent: 2021-04-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4266825

Date Received: 2021-04-02

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: This company is reporting to all three credit bureaus ( XXXX, XXXX, and XXXX ) on my consumer credit report multiple conflicting and inaccurate information, including various account types, dates, credit limits, and payment history. The mentioned credit bureaus are also reporting these inaccuracies. I have requested proof with a signed contractual agreement from the company and disputed these inaccuracies with the credit bureaus but received vague verified responses with no proof and continued attempts to collect. It is my right as a consumer to dispute any and all inaccuracies and request appropriate validation of any accounts. These inaccuracies are in violation of the following laws : FDCPA Section 809 ( b ), FTC opinion letter Cass from XXXX ; US Court of Appeals, Ninth Circuit, No. XXXX, XXXX vs. XXXX XXXX ; FCRA Section 623 ; XXXX, XXXX XXXX XXXX XXXX US Court of Appeals for the Third Circuit Court Case XXXX XXXX XXXX ; and FCRA Section XXXX Part ( A ) ( 1 ).

Company Response:

State: NM

Zip: 88240

Submitted Via: Web

Date Sent: 2021-04-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4266589

Date Received: 2021-04-02

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Upon viewing my credit report, and attempting to view a bill, both Midland accounts had their amounts changed, and terms dates.

Company Response:

State: GA

Zip: 313XX

Submitted Via: Web

Date Sent: 2021-04-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4266454

Date Received: 2021-04-02

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: I had a card with XXXX XXXX, I feel behind on payments. When I attempted to fix the issue XXXX XXXX had already closed and forwarded the account to collections. I contacted Midland credit management and tried to pay XXXX dollars for a settlement. The man I spoke to was really rude so I told him we're in the midst of a pandemic and I can't afford anything else. He told me no they wouldn't settle and took me to court and still charging me interest, robo calls and mailing. I asked XXXX XXXX 's office for help and was referred to contact this office. XXXX XXXX 's have all my copies including me asking not to be contacted again. I hope your office can help on this matter.

Company Response:

State: FL

Zip: 33610

Submitted Via: Web

Date Sent: 2021-04-02

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4265224

Date Received: 2021-04-02

Issue: False statements or representation

Subissue: Impersonated attorney, law enforcement, or government official

Consumer Complaint: Threatening lawsuits, aggressively threatening me of imprisonments or wage garnishment. If I dont pay they will take everything I have.

Company Response:

State: TX

Zip: 763XX

Submitted Via: Web

Date Sent: 2021-04-02

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4264656

Date Received: 2021-04-01

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: This company is very abusive. They will not try to take a {$20.00} payment when they know you have Covid and have suffered and lost family members during the pandemic. Will not try to settle wants full amount but want big payments.

Company Response:

State: GA

Zip: 30214

Submitted Via: Web

Date Sent: 2021-04-01

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4264553

Date Received: 2021-04-01

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: In the process of getting a refinance I was told that the company Midland Credit Management had a lien on my property for an account they purchased in 2007. I have seen the information and it does not apply to me. I am being asked to provide information such as a police report and to contact the issuer of the credit in question. Both of these items are impossible as I am not able to file a police report retroactively and the company that Midland says they purchased the debt from, has no record of my account number or that I even had credit with them.

Company Response:

State: CA

Zip: 92071

Submitted Via: Web

Date Sent: 2021-04-01

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.