ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4558483

Date Received: 2021-07-20

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I have contact Midland Credit Management to notify them about this debt. I received this letter dated XX/XX/2021, in which they keep on insisting that this debt is mine. I report them to the FTC and now to you. They claim that is a debt that I own and no action has been taken. I have explained that this was a fraudulent account that was open by someone else.

Company Response:

State: PR

Zip: 00921

Submitted Via: Web

Date Sent: 2021-07-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4558446

Date Received: 2021-07-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I never had a record with this authority/leaser. I attempted to get in touch with you a few times and request verification of possession however you neglected to send me the important documentation to demonstrate that I actually own this record.

Company Response:

State: CA

Zip: 95687

Submitted Via: Web

Date Sent: 2021-07-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4557179

Date Received: 2021-07-20

Issue: False statements or representation

Subissue: Impersonated attorney, law enforcement, or government official

Consumer Complaint: This company which I have " NO CONTRACT '' with has no legal right to collect on this said debt. Reporting of the debt is a violation of the FCRA. Section 623 ( a ) ( 2 ), Section 623 ( a ) ( 1 ) ( B ), and Section 623 ( b ) ( 1 ) ( E ). Please provide me with a true and certified copy of the complete audit trail/Certified Final Forensic Internal Audit of said account. Furthermore, in order for this company to validate the debt, please provide verification through audit certification of debt entry in accordance with G.A.A.P., I.F.R.S., in accordance with basel 3 accord and U.N.C.I.T.R.A.L Conventions. Additionally, please provide proof of the original loan or credit application that I signed with your company.

Company Response:

State: AZ

Zip: 85035

Submitted Via: Web

Date Sent: 2021-07-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4556882

Date Received: 2021-07-19

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: Multiple calls daily since XX/XX/2021. Ive even sent an certified letter to them to stop calling me and theyre still calling!

Company Response:

State: FL

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-08-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4556688

Date Received: 2021-07-19

Issue: Fraud or scam

Subissue:

Consumer Complaint: Midland Credit Management, has filed a complaint on my credit report. I have never owed or done business with this company. This has brought my credit score down to a poor level

Company Response:

State: GA

Zip: 30094

Submitted Via: Web

Date Sent: 2021-07-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4555978

Date Received: 2021-07-19

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I, XXXX XXXX XXXX am submitting this complaint on my own behalf, again, after numerous attempts to resolve this. Midland 's Funding continues to violate my consumer rights and is attempting identity fraud by using my information. The Fair Debt Collection Practices Act is intended to secure my right to privacy and my privacy has been breached so be it, and I am sure the removal of my information from your website, company records, or any and all derivatives therefore, of, and/or with any affiliates will ensure my privacy rights wont be violated again due to my lack of consent. PURSUANT TO : 15 USC 1692c I am invoking my specified remedy as a consumer, and the original creditor I am also demanding deletion from all consumer reports and request confirmation of this remedy in writing within 15 days. 15 U.S. Code 1692j - Furnishing certain deceptive forms ( a ) It is unlawful to design, compile, and furnish any form knowing that such form would be used to create the false belief in a consumer that a person other than the creditor of such consumer is participating in the collection of or in an attempt to collect a debt such consumer allegedly owes such creditor, when in fact such person is not so participating. Let this complaint serve as notification that I do not wish to be contacted about this debt that does not belong to me. Any other communication regarding this debt will be taken as a violation of the Fair Debt Collection Practices Act. This included furnishing unvalidated data to the consumer reporting agencies. Be advised that I am keeping accurate records of all correspondence from you and your company, including recording all phone calls, CFPB, and I will not hesitate to report violations of the law to my State Attorney General, the Federal Trade Commission and the XXXX XXXX XXXX

Company Response:

State: SC

Zip: 29414

Submitted Via: Web

Date Sent: 2021-07-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4555819

Date Received: 2021-07-19

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: After payment was made on a debt that was arranged to a lesser amount on a debt that was not conclusively my responsibility to Midland Credit Management XXXXXXXX XXXX XXXX XXXX MI XXXX was victimized by identity theft resulting in my bank accounts and phone service being lost for an elongated amount. After rectifying matters I attempted to resume the payment arrangement that was previously agreed upon settlement installment which was XXXX. They informed me that the balance was XXXX and would not allow me to resume my payments which I attempted to make in good faith although As I was justified.for any and all delinquency. I've made numerous attempts to rectify the matter consistently being.transferred from department to department intentionally hung up on being treated rudely and in a very demeaning manner.. Consistently calling me XXXX or by the wrong name as if they're doing it intentionally. My name is XXXX which is how it is listed shown on my account This is clearly a case of gouging harassment and default on their part. I have disputed the balance of this account internally with Midland Credit Management In which they were supposed to respond to me directly or by email. And with their promissary statements of dispute arbitration by their head officer of that department. I had still not received any correspondence as of today. I've also filed dispute with XXXX XXXX and XXXX to no avail ..Any and all assistance in this matter would be greatly appreciated.

Company Response:

State: PA

Zip: 19607

Submitted Via: Web

Date Sent: 2021-07-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4555705

Date Received: 2021-07-19

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: On or about XXXX I submitted online and sent by mail a dispute of account name : Midland Credit XXXX To XXXX XXXX, and XXXX. I provided a copy of my court notice that case has been dismissed with prejudice. I have disputed this account in XXXX, XXXX, and XXXX of XXXX without any change to my credit report, all the bureaus stated " Investigation results- verified and updated. I don't owe this company and it needs to be removed off my credit report.

Company Response:

State: FL

Zip: 34667

Submitted Via: Web

Date Sent: 2021-07-19

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4555325

Date Received: 2021-07-19

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Midland Funding ... ..I sign onto their website ( with my name dob, & last 4 of my ss # ), and it gives me someone else 's name and debts ( not even close to my name ) ... .to me that is a breach in the other person 's personal information. I called this XXXX company and they don't want to do anything about it or even acknowledge it is a problem. So just know, they will let anyone see your information and not even care!

Company Response:

State: NY

Zip: 10001

Submitted Via: Web

Date Sent: 2021-07-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4554057

Date Received: 2021-07-19

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Endless Robo-dialed calls from company claimed to be " Midland Credit ''. I have NO debt and do not owe anything to anyone. This company using multiple numbers calling anytime of day including SUNDAY XXXX and EVENINGS ( after XXXX ) could NOT disclose the correct name and address and types of debts. The info they made up is not me and no where near me. I have asked them to STOP for MONTHS and yet the calls continues DAILY

Company Response:

State: DE

Zip: 19702

Submitted Via: Web

Date Sent: 2021-08-06

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.