ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 4812361

Date Received: 2021-10-15

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: On 3 different times Ive disputed this account, had it re-investigated and also spoke with Midland to resolve this issue of validation and inaccurate reporting. They continue to update with the Credit Bureaus and the information is not being properly verified on their behalf as well. The Month of XXXX, XXXX, XXXX, XXXX & XXXX have been verified without notification to me the consumer as to how and Im receiving all the damaging information to my Credit Report.

Company Response:

State: TN

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-10-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4812233

Date Received: 2021-10-15

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I received a letter in the mail about a debt I dont know anything about from a company by the name of Midland Credit Management . On such notice it states I owe {$960.00} for a credit card through XXXX XXXX XXXX XXXX. Ive never applied for credit through this bank or heard of such debt.

Company Response:

State: TX

Zip: 791XX

Submitted Via: Web

Date Sent: 2021-10-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4812066

Date Received: 2021-10-15

Issue: Attempts to collect debt not owed

Subissue: Debt was already discharged in bankruptcy and is no longer owed

Consumer Complaint: The collection company Midland Credit Management , Inc have not removed a lien on my property after the lien was dismissed by the court. I also contacted the court about this and because no resolution at this point I see no other option but to file a formal complaint with a Federal agency.

Company Response:

State: NY

Zip: 10977

Submitted Via: Web

Date Sent: 2021-10-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4812061

Date Received: 2021-10-15

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: On approx date of XX/XX/2021, I mailed a letter certified to Midland Credit Management requesting validation of an alleged debt. The company received the letter on XX/XX/2021 at XXXX XXXX per usps tracking. I was seeking validation of this alleged debt of {$380.00} however, I never received any response from them. I allowed this company over 4 months to respond and they never did. On XX/XX/2021, I followed up with them on this alleged debt seeking answers. They received the letter on XX/XX/2021 per usps tracking. On XX/XX/2021, as dated on the response, Midland claim to have done an investigation to determine that this was indeed my debt therefore, they would not delete it. I have no contract nor have I done any business with this company that is reporting a collection on my consumer report. Midland has not and can not provide me with any adequate proof that this alleged debt is mine.

Company Response:

State: TX

Zip: 76244

Submitted Via: Web

Date Sent: 2021-10-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4811826

Date Received: 2021-10-15

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Collection account was first bought by XXXX XXXX, and I paid that account with them. Now I see that Midland Credit has the account, and I have tried to get them to take it off, since I paid the account in full already. They are refusing to help me, and will not take the collection account off. This was for a XXXX XXXX account that I had.

Company Response:

State: TX

Zip: 754XX

Submitted Via: Web

Date Sent: 2021-10-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4811624

Date Received: 2021-10-15

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: My name is XXXX XXXX, and I am sending this request myself to address the inaccuracies on my Credit Reports. Despite the multiple previous written requests, the unverified accounts listed below still remain on my credit report in violation of Federal Law. The 3 Credit Bureaus have failed to comply with air Credit Reporting Act, 15 USC sections 1681i within the time set forth by law and continued reporting of unverified information which now, given all my attempts to address it directly with the creditor, as willful negligence and non-compliance with federal statutes. These statuses are damaging to my report, which would not be happening if the bureaus are investigated properly before posting derogatory information.

Company Response:

State: CA

Zip: 91344

Submitted Via: Web

Date Sent: 2021-10-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4810688

Date Received: 2021-10-14

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I am not liable for this debt with XXXX XXXX XXXX and I do not have a contract with MIDLAND FUND plus they did not provide me with the original application like I asked. Account No : XXXX Amount Disputed : {$1700.00}

Company Response:

State: TX

Zip: 79930

Submitted Via: Web

Date Sent: 2021-10-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4810566

Date Received: 2021-10-14

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XXXX XXXX RELENTLESSLY SENDS MY INFORMATION ( PHONE NUMBER EMAIL ETC ) TO COLLECTION AGENCIES WITH FALSE DEBT. DOESNT MATCH MY NAME OR MY SOCIAL SECURITY NUMBER. IVE FILED FRAUD CASES WITH THEM AND TOLD THEY WERE RESOLVED. JUST THIS WEEK I GOT ANOTHER EMAILS FROM ANOTHER COLLECTION COMPANY SAYING I OWE {$830.00} ON A CREDIT CARD IVE NEVER HAD WITH THE WRONG NAME AND WRONG SOCIAL SECURITY NUMBER. THEY HAVE DONE THIS 3 TIMES NOW. IVE FILED FRAUD REPORTS WITH THEM XXXX WITH THE FTC ABOUT THIS AND THEY CONTINUE TO DO IT. THEY DESTROYED MY CREDIT WITH IT LAST YEAR AND ARE ATTEMPTING AGAIN. I DONT HAVE ANY CREDIT WITH XXXX. THE 2 I DID HAVE ARE PAID AND CLOSED BY CONSUMER YET, THEY CREATE FALSE ACCOUNTS WITH DIFFERENT MERCHANTS UNDER MY LAST NAME EMAIL AND PHONE NUMBER.

Company Response:

State: GA

Zip: 31410

Submitted Via: Web

Date Sent: 2021-10-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4809919

Date Received: 2021-10-14

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I was told that during the time of paying the Debt off with Midland Collections they were going to delete the collections account off of my Credit Report by the months end of the final payment. After contacting them today on XXXX XXXX 2021, the representative stated they were not going to do so until 2 years from the day they received the account through collections. I was never disclosed that they do this over a 2 year period for deleting the account from my reports and never received any information pertaining to that for Midland. I thought it would delete as originally stated which was 30 days from the final debt payment and not what I was told today. The last payment was sent to Midland on XX/XX/XXXX for an amount of {$85.00} and total amount of XXXX. With this last payment I should have had this removed as promised by no later than XXXX XXXX, 2021 but instead after talking with them today this was falsely promised and now I am told a totally different thing which is unfortunately effecting my report when I am trying to get a mortgage for my first home.

Company Response:

State: SC

Zip: 29715

Submitted Via: Web

Date Sent: 2021-10-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4809388

Date Received: 2021-10-14

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: This is a formal complaint against Midland Funding LLC located in XXXX XXXX, CA. This company has repeatedly violated my consumer rights under the Fair Debt Collection Practices Act and has caused me much unnecessary financial AND mental distress. For starters, they're reporting an erroneous & unverifiable collection account on all 3 of my credit reports, XXXX, XXXX and XXXX and not to mention an account in which I've asked for proof of claim and in which they have refused to validate per my request under the Fair Debt Collection Practices Act. Despite my efforts to resolve this unfortunate nightmare for nearly a year now, Midland Funding LLC has completely ignored my communications and legal submissions to remove this inaccurate information from my credit reports. I am well aware of the many, many other complaints filed against this company for their illegal and unethical collection practices- disguising themselves under multiple business names and using ILLEGAL collection practices all across the country. Yet, somehow, this company is still in business. This company 's unprofessional & negligent behavior has caused lots of serious harm, not only to my ability to establish credit & good interest rates, but also to my character as a Professional and as an individual. Please help me, and the many other consumers just like me, to put a stop to the operation of these unethical & immoral business practices immediately. I sincerely appreciate your time and assistance in this matter and hope to hear from you very soon.

Company Response:

State: TX

Zip: 77449

Submitted Via: Web

Date Sent: 2021-10-14

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.