ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6217330

Date Received: 2022-11-17

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: This collection is affecting my credit report, this collection has a amount of $ XXXXand this was opened around XXXX

Company Response:

State: NV

Zip: 89107

Submitted Via: Web

Date Sent: 2022-11-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6217198

Date Received: 2022-11-17

Issue: Written notification about debt

Subissue: Notification didn't disclose it was an attempt to collect a debt

Consumer Complaint: The 3 Credit bureaus do not have my permission to report anything and I have the right to privacy

Company Response:

State: OH

Zip: 44137

Submitted Via: Web

Date Sent: 2022-11-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6217128

Date Received: 2022-11-17

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: This account was originally with XXXX XXXX and was closed as a stolen card due to an identity thief. So I don't understand how a debt that was fraud fell into a collection.

Company Response:

State: FL

Zip: 33168

Submitted Via: Web

Date Sent: 2022-11-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6216312

Date Received: 2022-11-17

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I paid my collection to Midland Credit Management on XX/XX/XXXX to their 3rd party lawfirm of XXXX, XXXX, XXXX XXXX XXXX. I was advised that the 3rd party lawfirm sent notification to Midland Credit on XX/XX/XXXX that my debt was settled for less than is owed. At this point Midland Credit was to remove the debt from my credit report as is their normal practice. Per my new mortgage lender ( trying to buy a new family home ), this debt is still showing a balance of {$760.00} remaining ( difference of what I settled my debt for ). In speaking with Midland, they are stating that they did received the monies collected but have not received notification of the debt being settled and closed. They sent a request to the lawfirm to confirm on XX/XX/XXXX. As of XX/XX/XXXX, they have not received a response nor have they closed my account out. This has now been over 60 days since I paid this debt on XX/XX/XXXX and is causing me to possibly lose my new home and large deposit that I have placed.

Company Response:

State: FL

Zip: 33619

Submitted Via: Web

Date Sent: 2022-11-17

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6215337

Date Received: 2022-11-18

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I get calls from various numbers but all identified as midland credit. Im familiar with midland credit management XXXX collector and on their website I owe no debt. I finally called back and they asked to speak with my deceased mother. When I explained her death I was asked to send in her death certificate. I explained I would not because when I go to the actual Midland credit site no debt comes up and the rep immediately hung up on me. Which I take as confirmation of their fraudulent attempts.

Company Response:

State: VA

Zip: 23451

Submitted Via: Web

Date Sent: 2022-11-18

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6215285

Date Received: 2022-11-18

Issue: Threatened to contact someone or share information improperly

Subissue: Contacted your employer

Consumer Complaint: XXXX, Midland Credit and who lives near me inquirying my workplace. Workplace hiding reason for hiring. XXXX XXXX XXXX. Via Nurses indirectly by spouse or family ties. Setting up and abusing for their own pleasures. Nurses using Substances of catalogs and Midland credit gesturing towards selfish me when it is selfish them! I decided to check out XXXX reason for getting the catalog mailed to my place there are others too! Bought only {$200.00} of which went down to {$100.00}. XXXX when Covid-19 hit. Attempts to pay went to the side in efforts to obtain reemploment. Going through XXXX nurses blocked me since I choose my life ways and was not the XXXX nurses who stalk and scheme via merchandise and proceed to attack via peering into my spending with a tracking device on my body. Midland gestured and taunted with me taking a screen shot of an obvious taunt when my charges went down to {$140.00} and computer getting stuck doible payment did not show. These telephone aides were not explaining anything as showing payment and Road the lies at me. One went as far as tell me to get the facts with no comments saying payments applied. I took the screen shot that disappeared out of my phone as it is proof stalking and novas Ive ways proceeded using my date of birth and name to get into my phone computer in google lines. Thus my gmail froze up besides changing all banking more then once since Midland credit lobed onto my payments. Midland is dirty dealing and gestures gaming to be abusive and rude, including using my employer to obtain for themselves the goal of XXXX acts. To ask me to remember my conversation is also to remind them what they did not do. Spit out who they represent instead of upfront paying A BILL. XXXX acts are not allowed if Unions and predator practices are used. I therefore claim Midland and bill collectors tactically destroying this country for themselves. Taunting, scheming, stalking and breaking into peoples lives to be XXXX themselves with the misering minds they stand up for. did

Company Response:

State: IA

Zip: 52403

Submitted Via: Web

Date Sent: 2022-11-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6213157

Date Received: 2022-11-16

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: The consumer, who is a federally protected consumer, is here to dispute any purported claims that you are now listing as a consumer debt on the consumer 's credit report. In accordance with Section 809 of the Fair Debt Collection Practices Act ( 15 USC 1692g ), the Consumer is requesting confirmation from you ( FDCPA ).

Company Response:

State: IL

Zip: 60624

Submitted Via: Web

Date Sent: 2022-11-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6213004

Date Received: 2022-11-16

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I paid past due account with Midland Credit Management who then promised to delete the account from my 3 credit reports. They have not deleted the account. They haven't even marked the account as paid.

Company Response:

State: IL

Zip: 60515

Submitted Via: Web

Date Sent: 2022-11-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6212927

Date Received: 2022-11-16

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have had a XXXX XXXX XXXX account which is not using for more than XXXX years. I have used that card just XXXX time, buying something on-line with amount of {$100.00} the amount that I paid full within XXXX weeks. I never never used anymore the card. Without any notification I received a mail 2 days ago that notified me that I owed {$340.00} then they put me on collection. Could you, please, make your verifications, research, and fix the problem. I can not handle this issue. Let me confirm XXXX more time I never, ever, never used the card. Thanks and Regards XXXX XXXX

Company Response:

State: VA

Zip: 20147

Submitted Via: Web

Date Sent: 2022-11-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6212376

Date Received: 2022-11-16

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Repeated and Harassing Robocalls from Midland Credit Management. When I have attempted to answer and confront these harassing and unwarranted calls, no one is ever on the line. I have waited for a rep to come to the robocall, with no results. ( See attached call records from my phone ).

Company Response:

State: MT

Zip: 59405

Submitted Via: Web

Date Sent: 2022-11-16

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.