ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6298957

Date Received: 2022-12-08

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Repeated calls from company that I have no account or relationship with. Have requested in the past that they do not call me & advised that I am on DO NOT CALL list. This call was from XXXX no caller ID associated with number

Company Response:

State: TN

Zip: 376XX

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6298884

Date Received: 2022-12-08

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Repeated calls in violation of the DO NOT CALL LAW. This call was on XX/XX/2022 from XXXX no name on caller ID

Company Response:

State: TN

Zip: 376XX

Submitted Via: Web

Date Sent: 2023-01-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6298758

Date Received: 2022-12-08

Issue: False statements or representation

Subissue: Told you not to respond to a lawsuit they filed against you

Consumer Complaint: Called my XXXX to advise her that papers were being served for me, XXXX XXXX, and to provide her the phone number and the reference number to give the company a call back

Company Response:

State: CA

Zip: 92506

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6297729

Date Received: 2022-12-08

Issue: Threatened to contact someone or share information improperly

Subissue: Talked to a third-party about your debt

Consumer Complaint: MCM is the company that has been harassing me and my family. They've called my sister on numerous occasions. They've called my mother. I've called them and told them to cease and desist... It appears as if they resubmitted my debt as if it were new this year, and they started contacting me and my family again. I again sent a cease and desist phone call. And now my sister is just received yet another phone call.. has been going on for 3 years at least probably more like five. Like I said they have just contacted my sister for the fourth time in total. I had been in contact with them previously. I received the letter that they sold my debt.. and then I received another letter shortly thereafter that they've purchased my debt. Or at least as far as I can tell.. credit karma is not very descriptive so I had to suss everything out myself. Midland credit Management is who I'm referring to. The photo I provided as a screenshot of my sister 's phone... not really very helpful whatsoever but that's the number they contacted her from. According to her they asked for me. She asked what it was regarding, they said nothing. She asked if it was medical. They said they couldn't say and then she asked if it was financial and they alluded to her that It might be and " it is in my best interest to speak to them '' they insisted that they speak to me.. and literally asked my sister to find me and give me the phone to speak to them while she was at work. We no longer even live in the same house. We only share our last name.

Company Response:

State: MA

Zip: XXXXX

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6295415

Date Received: 2022-12-08

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: I have been requesting this company provide me with validation of this alleged debt for clarification but I have not yet gotten any information as yet. I want to request the following information and determine my next actions.

Company Response:

State: MS

Zip: 390XX

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6295306

Date Received: 2022-12-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have never received any letter letting me know the intent to collect, if so, please show a certified confirmation from the postal mail confirming that I am aware of this situation, the FTC is clear and concise, an account statement, with someone's personal information printed, it is not a legal proof that makes me responsible for the total or partial amount of the account in question, you have the obligation to send the client the requested documents in this case the contract signed by me where I accept responsibility and the terms of the itself, if it is not illegal to keep said information in my credit reports, please remove this information from the corresponding agencies, and delete it from your system, to prevent it from being sold to another collection agency

Company Response:

State: FL

Zip: 33125

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6295261

Date Received: 2022-12-08

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: XX/XX/2022 - I phoned Midland Credit Management , Inc to change the debit card information in their system. A payment plan had been set up to resolve this very old debt. The company employees became very uncooperative when I told them that I need to change the debit card number on the payment arrangement. The arrangement was {$50.00} per month for 3 months and {$100.00} every month after until paid off. The company told me that because I had filed a complaint with CFPB and they had until XX/XX/2022 to respond that they will not resolve the payment plan to change the debit card number in the arrangement. They told me the only way they would cooperate is if I withdrew my complaint. I said that I would not because I am looking for affordable payments for debt resolution.

Company Response:

State: CA

Zip: 94107

Submitted Via: Web

Date Sent: 2023-02-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6295151

Date Received: 2022-12-09

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Midland Credit Management, I see like all the rest of those who do what you do that you don't do your homework, the letter you sent me will not be accepted nor will we act on as we previously requested from XXXX a copy of the bill of sale which by law I am entitled to receive but to date have not. I know you just randomly purchase debt without even knowing the background of the debt in question, and as I mentioned earlier that I had requested a copy of the bill of sale but also a copy of the letter which by law I was supposed to receive indicating that they were going to sell this debt, to date I have not, only a letter of the fact after the sale occurred. It looks like arrogance seems to get in the way for people who think they are above the law. The best way to get sued is to attempt to collect this after I have given you the details of the facts, I suffer from XXXX and any pressure from anyone will be handled by my attorney including any damage done to me by you either financially or physically byway of mental pressure.

Company Response:

State: TX

Zip: 75067

Submitted Via: Web

Date Sent: 2022-12-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6295149

Date Received: 2022-12-09

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: ORIGINAL COMPLAINT WAS SENT XX/XX/22 TO MIDLAND FUNDING {$590.00} I REQUESTED TRACKING INFORMATION TO COMFIRM THE VALIDATION NOTIFICATION WAS SENT PRIOR TO REPORTING IT TO MY CONSUMER CREDIT REPORT AND RECEIVED BY ME ( SIGNATURE ) WHICH IS MY RIGHT UNDER THE FDCPA AND YOU ARE IN DIRECT VIOLATION OF THAT RIGHT. COMPANY REFUSED TO REMOVED THE TRADELNE UNTIL PAYMENT IS MADE BY ME HOWEVER WERE IS THE COPY OF THE ORIGINAL CONTRACT SIGNED BY ME? THIS ACCOUNT WAS SUPPOSED TO BE REMOVED WHILE UNDER DISPUTE AND IT WAS NOT REMOVED.

Company Response:

State: PA

Zip: 19141

Submitted Via: Web

Date Sent: 2022-12-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6293980

Date Received: 2022-12-07

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: So I have asked Midland credit management to stop with this debt I'm not sure who opened it but it was for sure not me I've asked them to prove that it was me they said they can and I have not seen no proof I would like them to get this off of my credit report as this is not mine I did not open that account I never knew anything about this account until I'm seeing it on my credit report go away as I never opened an account with midland I don't even know who they are I believe this was opened fraudulently with any knowledge of mine.

Company Response:

State: CO

Zip: 806XX

Submitted Via: Web

Date Sent: 2022-12-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.