ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6302353

Date Received: 2022-12-09

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: On XX/XX/2022 I attempted to submit a request for Validation and Debt dispute. I have XXXX and speaking on the phone to people causes me XXXX, I decided to use the chat feature and I found myself talking to a customer service agent who refused to acknowledge my request or document it on my account.

Company Response:

State: NJ

Zip: 07208

Submitted Via: Web

Date Sent: 2022-12-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6302135

Date Received: 2022-12-09

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: Never apply for any credit card for tha place the 2018 I was living in different Address

Company Response:

State: MD

Zip: 21234

Submitted Via: Web

Date Sent: 2022-12-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6300633

Date Received: 2022-12-10

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Credit company called my spouse without my permission and demanded he payed the debt because he was my husband and a man should do that. They were threatening to sue him ( not his debt ) again without my permision and would not let him hang up the phone fear mongering him. They called him numerous times. Did not contact me once!

Company Response:

State: OH

Zip: 441XX

Submitted Via: Web

Date Sent: 2022-12-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6299708

Date Received: 2022-12-08

Issue: Communication tactics

Subissue: You told them to stop contacting you, but they keep trying

Consumer Complaint: They have called from numbers that are NEVER identified with caller ID. I have instructed them to cease & desist calling me. I do not owe this firm.

Company Response:

State: TN

Zip: 376XX

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6299550

Date Received: 2022-12-08

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: XX/XX/2022 - I phoned Midland Credit Management , Inc to change the debit card information in their system. A payment plan had been set up to resolve this very old debt. The company employees became very uncooperative when I told them that I need to change the debit card number on the payment arrangement. The arrangement was {$50.00} per month for 3 months and {$100.00} every month after until paid off. The company told me that because I had filed a complaint with CFPB and they had until XX/XX/2022 to respond that they will not resolve the payment plan to change the debit card number in the arrangement. They told me the only way they would cooperate is if I withdrew my complaint. I said that I would not because I am looking for affordable payments for debt resolution.

Company Response:

State: CA

Zip: 94107

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6299486

Date Received: 2022-12-08

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: In the accordance with the fair credit Reporting act XXXX Account # XXXX, has violated my right. 15 USC 1681 Section 602 States I have the right to privacy. 15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions. 15 USC 1666B : A creditor may not treat a payment on a credit card account under an open end consumer credit plan as last for purpose

Company Response:

State: MI

Zip: 48141

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6299432

Date Received: 2022-12-08

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Repeated calls. I have advised them I am on do not call list. I do not have an account with this company. Midland Credit Management call on XX/XX/22 from XXXX no name identification on caller ID.

Company Response:

State: TN

Zip: 376XX

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6299349

Date Received: 2022-12-08

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Foreign company as is apparent by their accents. I have repeatedly advised them I am on do not call list. They keep calling me. Call on XX/XX/2022 from XXXX with no name identified on caller ID.

Company Response:

State: TN

Zip: 376XX

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6299266

Date Received: 2022-12-08

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Hi I am XXXX XXXX XXXX trying to build my credit but on my credit report it says I have an account with Midland Funding LLC since 2015 but in 2015 I was only XXXX XXXX XXXX so how could I have opened a credit account. My identity was stolen

Company Response:

State: OH

Zip: 44128

Submitted Via: Web

Date Sent: 2022-12-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6299161

Date Received: 2022-12-08

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Repeated calls from company calling itself MCM. It is Midland Credit Management. This call was from number XXXX. No caller ID information associated with number. Call was on XX/XX/2022

Company Response:

State: TN

Zip: 376XX

Submitted Via: Web

Date Sent: 2023-01-03

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.