ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

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Complaint ID: 6550319

Date Received: 2023-02-09

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: I applied to XXXX XXXX XXXX on XX/XX/2022, as advised per XXXX XXXX when I looked into my credit collection it shows I have a collection of XXXX from this credit card. I had not use or was aware of this credit card under my name. Not this collection is on my name and on my credit report. I called the company in charge of the collection and was told I was served by court to pay this amount.

Company Response:

State: IN

Zip: 46168

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6550025

Date Received: 2023-02-09

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Midland funding has been trying to collect money from me over several years. I have no knowledge of this account. I have filed disputes with all three credit bureaus. I spoke to Midland funding regarding this account. They said to submit a notarized statement to them stating I never conducted business with them. On XX/XX/2022 I faxed the statement to them. Its still on my credit report.

Company Response:

State: TX

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-02-09

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6549833

Date Received: 2023-02-10

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I received my consumer report and see that this company is reporting a account that was open by someone who stole my identity. I tried to work with the company but they are being relentless saying that I owe the debt even trying to sue

Company Response:

State: AL

Zip: 35405

Submitted Via: Web

Date Sent: 2023-02-10

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6549800

Date Received: 2023-02-10

Issue: Communication tactics

Subissue: Called before 8am or after 9pm

Consumer Complaint: Ive told them to stop. I didnt know what the charge was about but they dont stop. They call at all hours of day and dont stop.

Company Response:

State: OR

Zip: 97030

Submitted Via: Web

Date Sent: 2023-02-10

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6547460

Date Received: 2023-02-08

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I am receiving mail from midland credit management saying that I owe {$3000.00} but they can not find a account with my social

Company Response:

State: MI

Zip: 48228

Submitted Via: Web

Date Sent: 2023-02-08

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6546977

Date Received: 2023-02-08

Issue: Took or threatened to take negative or legal action

Subissue: Sued you in a state where you do not live or did not sign for the debt

Consumer Complaint: Midland Credit Management summoned me a XXXX XXXX case no. : XXXX on XX/XX/2023 at my XXXX residence and they put me as one of my employees- XXXX XXXX XXXX XXXX They required to serve an Answer to Writ on Midland Credit Management , Inc within 20 days. Since I dont have any idea of what is happening, I dont feel comfortable to provide all her personal information to them. However, if I am failed to do so, XXXX XXXX will be the one to take care of the loan. This is absolutely ridiculous. I would like to officially file a complaint against them. Thank you so much for your help!

Company Response:

State: FL

Zip: 322XX

Submitted Via: Web

Date Sent: 2023-02-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6546294

Date Received: 2023-02-08

Issue: Credit monitoring or identity theft protection services

Subissue: Billing dispute for services

Consumer Complaint: On XX/XX/2015, I allegedly opened a credit card with XXXX XXXXXXXX. The only problem is I was giving birth that day to my daughter. Her birthday is XX/XX/2015. I can definitely provide documentation.

Company Response:

State: IN

Zip: 468XX

Submitted Via: Web

Date Sent: 2023-02-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6545787

Date Received: 2023-02-08

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: XX/XX/3 tried to settle a XXXX debt with an attorney XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX collecting for Midland Credit managment XXXX who was collecting for XXXX XXXX I am not working nor do i have savings, my husband offered an settlement on the account and they would not settle prior to a court date of XXXX my hardship is due to XXXX and we offered what we could reasonably afford. they are deliberately trying to sabotage my credit by refusing to negotiate in good faith. I pray you help me get them to accept a reasonable settlement offer on such a low amount owed.

Company Response:

State: MO

Zip: 63021

Submitted Via: Web

Date Sent: 2023-02-08

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6541452

Date Received: 2023-02-07

Issue: Incorrect information on your report

Subissue: Information is missing that should be on the report

Consumer Complaint: Someone else had the card I never used it and I told the card company but they said it wasn't true

Company Response:

State: FL

Zip: 32806

Submitted Via: Web

Date Sent: 2023-02-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 6538481

Date Received: 2023-02-06

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: Midland Credit Management has engaged in a series of retaliatory and derogatory measures ( Account in Dispute ) status updates with all three credit reporting bureaus in order to avoid regulatory compliance requirements. I am seeking debt validation, which I have attached the request to this complaint.

Company Response:

State: IN

Zip: 46902

Submitted Via: Web

Date Sent: 2023-02-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.