ENCORE CAPITAL GROUP INC.


If you believe a complaint deserves more attention hit the up arrow, or hit the down arrow if you find it less important.
"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7007318

Date Received: 2023-05-21

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Calling countless times a day from different numbers. Called 6 times on a Saturday between XXXX and XXXX. Now its Sunday morning ( currently XXXX ) and theyve already called twice since XXXX. They also call all through the week, but these weekend calls are ridiculous. This is harassment and needs to cease immediately.

Company Response:

State: AL

Zip: 362XX

Submitted Via: Web

Date Sent: 2023-05-21

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7007300

Date Received: 2023-05-21

Issue: Written notification about debt

Subissue: Didn't receive notice of right to dispute

Consumer Complaint: I have disputed these account numerous time to end XXXX states they verified the accounts but according to law 15 USC 1681b I Never received a XXXX on any of the accounts they are reporting nor did I give anyone permission in writing to report these accounts on my report

Company Response:

State: TX

Zip: 77091

Submitted Via: Web

Date Sent: 2023-05-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7006216

Date Received: 2023-05-21

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I have asked you to validate the alleged debt that you claim that I owe, and all you have provided me with this time is XXXX statement that dont have my full legal name and an address that I never live at. To this Alleged account that you can not prove is mine. I know this account is not mine because you showing me my XXXX XXXX address we have the same name. Furthermore, I request verification of the alleged debt, specifically, a copy of a contract or Original Purchase agreement. Said contract or Original Purchase agreement must be with the original creditor and signed by all parties involved. You are illegally attempting to collect this alleged debt and money that I do not owe. Please include all the terms and conditions that are in this said Contract or Original Purchase agreement. XXXX non fit XXXX is XXXX for to a willing person, it is not a wrong. This legal maxim holds that a person who knowingly and voluntarily risks danger can not recover for any resulting injury. This principle is the common-law basis for the assumption of the risk doctrine. You MIDLAND CREDIT XXXX knowingly and willingly purchased or was assigned this alleged debt knowing fully the consequences and risks that came with the possession of said alleged debt YOU CAN NOT CRY INJURY OR DAMAGE FOR RISK YOU WILLINGLY ASSUED TO TAKE ON XXXX non fit XXXX

Company Response:

State: MD

Zip: 21117

Submitted Via: Web

Date Sent: 2023-05-21

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7006036

Date Received: 2023-05-22

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I am a XXXX in the XXXX XXXX since XXXX. I have provided XXXX and Midland Credit with my ID 's showing I have been in XXXX and XXXX since XXXX with a permanent address in Maine. Midland Credit keeps reposting this bad credit, discovered during my security clearance check in XXXX. I am in jeopardy of losing my clearance and my job as a result of this incorrect posting if a charged off account that was never my account. I have nothing to do with the account which was opened by a third party. Please find my ID 's again showing I am here in XXXX now, since XXXX, and XXXX before that.

Company Response:

State: ME

Zip: 043XX

Submitted Via: Web

Date Sent: 2023-05-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7004604

Date Received: 2023-05-20

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: Midland Funding is reporting an {$850.00} debt to the credit agencies. I have not been sent any paperwork to explain the originality of this debt. Therefore I can not verify it is my debt. They have put derogatory remarks on my credit reports repeatedly and recently. It has caused my credit score to drop drastically. If proved this is my debt I am willing to make small payments each month until debt is paid off in full. But if theres no communication explaining where this debt came from I do not think it is fair practice to come out of no where years later and affect my credit score in this manner. They may contact me via text at XXXX. Thank you. XXXX XXXX XXXX XXXX XXXX XXXX # XXXX XXXX XXXX

Company Response:

State: VA

Zip: 23860

Submitted Via: Web

Date Sent: 2023-05-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7004306

Date Received: 2023-05-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This supposed debt is owed to an outfit called MIDLAND FUNDING LLC. The amount of the debt is listed as {$2900.00}. This debt has been filed with XXXX and maybe other credit agencies. I have never had any dealings with this company. I am assuming that this belongs to someone else, perhaps with the same name. I have complained through XXXX XXXX and they refuse to release the debt. I don't owe them anything.

Company Response:

State: CA

Zip: 94107

Submitted Via: Web

Date Sent: 2023-05-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7004268

Date Received: 2023-05-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: They called from 3 numbers at 3 different times : the first was XX/XX/2023 from XXXX ( XXXX ) XXXX. The second was XX/XX/XXXX from XXXX ( XXXX ) XXXX. And the third was XX/XX/XXXX at XXXX XXXX from XXXX ( XXXX ) XXXX. I know for a fact I do not owe any debt, and they are calling on weekends. I tried to silence the numbers but then they will just call from an alternate number.

Company Response:

State: OH

Zip: 440XX

Submitted Via: Web

Date Sent: 2023-05-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7004106

Date Received: 2023-05-20

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX Midland Credit Management XXXX XXXXXXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX, CA XXXX XXXX XXXX ( XXXX ) XXXX Subject : Disputing Fraudulent Account - Account Number XXXX Dear Sir/Madam, I am writing to dispute the existence of an account with Midland Credit Management under my name. After reviewing my credit report, I discovered that an account with the account number XXXX has been reported by your organization. However, I have no knowledge of this account and believe it to be a result of identity theft or a mistake. I am a victim of identity theft, and it has come to my attention that several fraudulent accounts have been opened in my name without my authorization. I have taken immediate action to address this issue by notifying the relevant financial institutions and filing a police report ( # XXXX ). As part of my efforts to rectify the situation, I am requesting that Midland Credit Management conduct a thorough investigation into the account in question. Enclosed with this letter, please find supporting documentation, including a copy of my credit report highlighting the fraudulent account, as well as any other relevant information that may aid in your investigation. I kindly request that you review this documentation and promptly provide me with a detailed explanation of the origin of the account and any associated transactions. I would also appreciate it if you could take the necessary steps to remove the account from my credit report and cease all collection activities related to it. It is crucial that my credit history accurately reflects my financial responsibility and is not negatively impacted by fraudulent accounts. I understand that additional information or documents may be required during your investigation, and I am willing to provide any necessary assistance to resolve this matter promptly. I request that you communicate with me in writing to ensure a clear and documented record of our correspondence. Please inform me in writing about the progress of your investigation and the actions taken to address this fraudulent account. I appreciate your attention to this matter and your commitment to resolving identity theft issues. Thank you for your immediate attention to this dispute. I look forward to your prompt response and a satisfactory resolution. Sincerely, XXXX XXXX XXXX

Company Response:

State: GA

Zip: 30507

Submitted Via: Web

Date Sent: 2023-05-20

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 7004096

Date Received: 2023-05-20

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: Data breach with mortgage company caused late payments to accrue on my account. My mortgage was being paid on time every month, there was a fraud company identical to loancare that was recieving the payments due to the data breach.

Company Response:

State: MD

Zip: 20877

Submitted Via: Web

Date Sent: 2023-05-20

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Complaint ID: 6996813

Date Received: 2023-05-19

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: I am sorry to say that I do not remember dates, amount, etc. I think I have been getting there letters for over 6 years. 2 years ago, I wrote on the letter/debt they sent me and stated that this is out of statutes of limitations. I have not received any mail from them that I know of. Every time I check my credit score, that Midland credit is listed. They bought the debt from who ever ( I do not remember, who it was, I apologize ) Midland keeps changing the dates of my indebtedness for their benefit. I asked my mother last week " Doesn't it seem like 6 years ago when this began? She stated yes it does. Midland states this debt is 2 years old. NO WAY! Like I said, I wrote back on their letter told them this was out of statutes of limitations I think they are just hanging on to it, trying whatever they do. 2 years ago was the pandemic, I had other issues, They literally just XXXX.

Company Response:

State: TX

Zip: 77047

Submitted Via: Web

Date Sent: 2023-05-19

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Want more visibility for this complaint, upvote it. Less, downvote it. :)
Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.