ENCORE CAPITAL GROUP INC.


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"Products" offered by ENCORE CAPITAL GROUP INC. with at least one, but usually more complaints:

Bank account or service - Checking account
Bank account or service - Other bank product/service
Bank account or service - Savings account
Checking or savings account -
Checking or savings account - Checking account
Checking or savings account - Other banking product or service
Consumer Loan - Installment loan
Consumer Loan - Personal line of credit
Consumer Loan - Vehicle lease
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional fixed mortgage
Mortgage - Conventional home mortgage
Mortgage - FHA mortgage
Mortgage - Home equity loan or line of credit
Mortgage - Other mortgage
Mortgage - Other type of mortgage
Other financial service - Credit repair
Other financial service - Debt settlement
Other financial service - Refund anticipation check
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Payday loan, title loan, personal loan, or advance loan - Personal line of credit
Prepaid card - General purpose card
Prepaid card - Other special purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Lease
Vehicle loan or lease - Loan

Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.
Complaint ID: 7033600

Date Received: 2023-05-26

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: 15 U.S. Code $ 1681c-2 a consumer reporting agency shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt. It has been more than 30 days and you are in VIOLATION of this law because I am a victim of identity theft!! Please delete these items IMMEDIATELY! 15 U.S. Code $ 1681c-2 a consumer reporting agency shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt. It has been 30 days and you are in VIOLATION of this law because I am a victim of identity theft!! These accounts should not be furnished on my consumer report as they are in VIOLATION!!!

Company Response:

State: CA

Zip: 90026

Submitted Via: Web

Date Sent: 2023-05-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7033552

Date Received: 2023-05-26

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX ca XXXX, XXXX You are in an Violation of The Fair Credit Reporting Act ( account number XXXX & midland credit management XXXX ), has violated several of my rights. 15 U.S.C 1681 section 602 A. Clearly states that I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written Instructions. 15 U.S.C 1666B : A creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose. Remove these late payment and update this account immediately as you are in direct vlolation of several laws under The Fair Credit Reporting Act

Company Response:

State: CA

Zip: 92583

Submitted Via: Web

Date Sent: 2023-05-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7033303

Date Received: 2023-05-26

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: I am writing to request the immediate removal and deletion of the following accounts and associated information from my consumer report. It has come to my attention that these accounts and information should not be reported on my consumer report, which is a clear violation of the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ). I urge you to take immediate action to remove and delete these accounts and information as they are in direct violation of several laws. I expect these accounts and information to be removed without delay.

Company Response:

State: FL

Zip: 33426

Submitted Via: Web

Date Sent: 2023-05-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7033029

Date Received: 2023-05-26

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, GA XX/XX/2023 Midland Credit Management XXXX XXXX XXXX XXXX XXXX, California XXXX Subject : Cease and Desist Communication Pursuant to FDCPA, Title 15 USC 1692a ( 6 ) and Title 15 USC 1692c ( c ) Dear Sir/Madam, I am writing to you in regards to the communication I have received from your company, Midland Credit Management XXXX regarding an alleged debt. This letter serves as a formal notice demanding that you immediately cease and desist all communication with me through ALL and ANY MEDIUM except for communication of remedies for XXXX XXXX, the natural person and consumer, via EMAIL ONLY, as outlined under the Fair Debt Collection Practices Act ( FDCPA ), specifically under Title 15 USC 1692a ( 6 ) and Title 15 USC 1692c ( c ). Pursuant to Title 15 USC 1692c ( c ), I dispute the ALLEGED debt and refuse to pay the ALLEGED debt. According to my rights as a consumer under the FDCPA and pursuant to Title 15 USC 1692c ( c ) ( 2 ), I am entitled to request the following remedies : XXXX out the balance of this account. Provide XXXX XXXX, a consumer and natural person, with documentation showing the account was XXXX out via email. Cease and desist reporting of the debt collection activity to all consumer reporting agencies before and after this date of XX/XX/2023. Remove ANY AND ALL reporting of the debt collection activity from all consumer reporting agencies. I expect full compliance with this request within fifteen ( 15 ) days of the receipt of this letter. Failure to comply with this request will leave me no choice but to pursue all available legal remedies under the FDCPA and any other applicable laws to protect my rights. This may include filing a complaint with the appropriate regulatory agencies and seeking legal action against your company. Please be aware that any further communication from your company after receiving this letter will be considered a violation of the FDCPA and may be used as evidence in legal proceedings against Midland Credit Management. Kindly confirm in writing that you have received this cease and desist letter and have taken the necessary actions to halt all communication in relation to the alleged debt. Please note that any further contact or attempt to collect on this debt without providing proper validation or proof will be considered a violation of the FDCPA. Thank you for your immediate attention to this matter. I trust that you will respect my rights as a consumer and comply with this request. I look forward to receiving your written confirmation. Sincerely, XXXX XXXX XXXX XXXX and Consumer

Company Response:

State: GA

Zip: 30122

Submitted Via: Web

Date Sent: 2023-05-26

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7029251

Date Received: 2023-05-25

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: On or about XX/XX/2023, Midland Credit Management ( MCM ) sent a letter, stating I owe them {$4300.00}. MCM Account Number # XXXX. I sent them a debt validation letter disputing the debt asking for I've never did business with this Midland Credit Management. I do not nor have I ever had a contract with Midland Credit Management. I never consented to them having my personal identifiable information, it seems they have acquired my personal information without consent. Where did they get the consent from and what authority do they have to obtain my personal information without my consent. It appears they have committed Identity Theft. I sent them a debt validation letter disputing the debt, as I am not familiar with them and how they got their hands on my personal information.

Company Response:

State: CA

Zip: 93534

Submitted Via: Web

Date Sent: 2023-05-25

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7028490

Date Received: 2023-05-25

Issue: Incorrect information on your report

Subissue: Account information incorrect

Consumer Complaint: I am XXXX XXXX XXXX, and Im submitting this complaint myself and there is no third party involved. I attached letters to let you know more in detail about what they are reporting in my credit report. They reported inaccurate information in my credit report with inconsistent and untimely dates reported across the three Bureaus, XXXX, XXXX, and XXXX. Please block/delete the following inaccurate accounts and unauthorized inquiries reported in my credit report.

Company Response:

State: FL

Zip: 32757

Submitted Via: Web

Date Sent: 2023-05-25

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7027640

Date Received: 2023-05-26

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: I am writing to delete and remove the following accounts and information off of my consumer report. The accounts and information listed below should not be reported on to my consumer report. This is a direct violation of the FDCPA and FCRA and needs to be deleted and removed off of my consumer report immediately as it's violating several laws. Remove these accounts and information immediately!

Company Response:

State: CA

Zip: 90220

Submitted Via: Web

Date Sent: 2023-05-26

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7025108

Date Received: 2023-05-24

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: Midland credit management is reporting a collection account to my credit reports for a XXXX XXXX card that I never had. In addition to the debt not being validated/verified after disputing, it has remained and the amount owed is being increased over time. I have never heard anything from this company and this fraudulent account is preventing me from qualifying for a mortgage. The original amount they reported on XX/XX/2019 and now the balance is showing {$620.00}. There is no original account on my credit report because I did not have this card ever. I have asked for all documentation showing that 1 ) This account actually belongs to me and 2 ) Midland Credit Management actually has the right to collect money from me and I have not received this information. Due to these facts, this account should have been deleted. This account is inaccurate, in violation of the FCRA and does not belong to me.

Company Response:

State: OH

Zip: 43017

Submitted Via: Web

Date Sent: 2023-05-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7024929

Date Received: 2023-05-24

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I have called all 3 bureaus numerous times from last year until this morning due to inaccurate information on my reports. They refuse to remove innacurate names and addresses along with collections that dont belong to me and can not be verified, and also say I cant dispute anymore because its been validated but yet I have not received any validation of my debt. Collection in amount of {$5200.00}, {$2000.00}, {$4900.00}, {$390.00}, {$4700.00}. I have called each of these debt collectors requesting debt validation and they refuse and then hang up on me. I then tell this to the bureaus and they do nothing. These accounts do not belong to me and I only have ONE name and ONE address.

Company Response:

State: FL

Zip: 33880

Submitted Via: Web

Date Sent: 2023-05-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7024423

Date Received: 2023-05-24

Issue: Getting a credit card

Subissue: Card opened as result of identity theft or fraud

Consumer Complaint: A XXXX ( XXXX ) credit card was fraudulently opened in my name. Allegedly in XX/XX/2009 the account was open and the following year the account was said to have been closed, then Midland credit management started pursing the case. I am requesting to dispute this matter. Garnishments from the company has been placed and I would like correct this.

Company Response:

State: FL

Zip: 33161

Submitted Via: Web

Date Sent: 2023-05-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.