Date Received: 2023-03-02
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: Im a victim of identity Theft
Company Response:
State: FL
Zip: 33032
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-02
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: Im a victim of identity Theft
Company Response:
State: FL
Zip: 33032
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-02
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: I disputed these inquiries on XX/XX/XXXX due to identity theft/fraud that Im currently dealing with but the dispute results came back saying they will not remove it. I have made a police report and have an ongoing investigation and we actually know whos doing this to me because she put her cell phone number down for a XXXX XXXX inquiry. My case # is XXXX with the XXXX Police Department XXXX XXXX I would like these inquires be removed from my credit report because it is identity theft/fraud. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company Response:
State: TX
Zip: 77521
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-02
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: There is an account ending in XXXX that does not belong to me and have provided my police report as well
Company Response:
State: NJ
Zip: 07039
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-02
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: There is an account ending in XXXX that does not belong to me and have provided my police report as well
Company Response:
State: NJ
Zip: 07039
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-02
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: There is an account ending in XXXX that does not belong to me and have provided my police report as well
Company Response:
State: NJ
Zip: 07039
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-02
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: I ordered chocolates for my XXXX old Father from XXXX XXXX in XXXX XXXX Texas on XX/XX/22. The order was fulfilled and the merchant sent a confirmation email showing the package to be delivered on XX/XX/22. At XXXXXXXX XXXX/ XXXX XXXX ( my time ) a delivery notification was sent detailing XXXX had delivered the package to my father 's house. I called my father to ask him if he received the package off the porch. He advised he was sitting in the living room which is adjacent to the front door and porch, where the notice stated the package was delivered. My XXXX year old father who is still a Sheriff immediately retrieved his coat and boots, as this was the coldest day of the years netting almost a wind chill factor of -11 degrees and 6 inches of snow. He walked up and down the street to see if it was on his neighbor 's porch, and confirmed via his cameras XXXX was nowhere near his home. He did not receive the package. I immediately contacted XXXX and they had ever mechanism to avoid speaking to customer during the holiday season. I was finally able to get them on the line and they told me that due to high call volume, they created a case and someone will call me in 4 hours. No call and after multiple calls for over a week, they advised i was a third party and the merchant would need to create a dispute to request a refund. Multiple attempts to contact XXXX XXXX XXXX XXXX and they have NEVER answered the phone, nor responded to my voice messages on both numbers listed. I contacted XXXX, as i use XXXX to house my credit cards and for this purchase Discover Bank was charged. I was advised to contact Discover Bank to open a dispute from XXXX. Discover Bank and I have been going back and forth, they took the funds back pending the merchants response, then they added it back on pending my response, to the final decision is they've sided with the merchant. Sadly, on a normal day i would not be this passionate over {$69.00}, but when i think of the massive amount of money i spend ordering online, im feeling unprotected at this point. XXXX and Discover should be held accountable with these fraudulent protection guarantees they proclaim. In the end, this set the wrong standard that is allowing essentially XXXX to hire thieves to work for them and no one is held accountable. In my dispute, I never stated I did not receive notification the package would be delivered, nor did i think it was never shipped. I figured the XXXX XXXX XXXX XXXX would have a better customer service model that would have connected with the customer so that we could have fought this through XXXX. They are a victim just like me and my and my father, but they are the only ones who can pursue this request. I can not go any further than XXXX and Discover and they are both let downs, whom i will be cancelling my accounts following this situation as this is terrible service. Something has to be done as i cringe thinking i just purchased {$1300.00} shoes in XXXX XXXX and the store is shipping them to my home. I did not ship them, which makes me the third party so to think if the XXXX or XXXX don't deliver them is the the correct expectation Discover should set. Well XXXX said they sent them, so were siding with them and now I'm out of my {$1300.00}. That is insane and I refuse to think in this heavily ecommerce world this is the gold standard. And to see my dad walking out in that cold looking for his package has me infuriated.
Company Response:
State: TX
Zip: 75052
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-02
Issue: Took or threatened to take negative or legal action
Subissue: Collected or attempted to collect exempt funds
Consumer Complaint: I received a letter in the mail from Discover Bank ( via XXXX XXXX XXXX XXXX XXXX, XXXX ) threatening and demonstrating pursuit of a Wage Garnishment order against me. Discover Bank holds a judgment on me in New Jersey, and theyre claiming to be filing for a Wage Garnishment order in New Jersey XXXX as well. I have lived and worked in PA for years, and am currently employed in PA. In their letter, it appears that Discover Bank has decided to serve their garnishment order on a corporate office branch of my employer that is located in NJ, but that I have never been to, much less worked at. I believe they did this in an intentional attempt to skirt PA Wage Garnishment exemption laws. Ironically, their letter contains, and was sent to, my home address in PA. They know I live in PA, but still chose to pursue a garnishment action in NJ. Ironically, the very letter they sent illustrates their intent to avoid PA law. I received this letter via standard mail about 2 weeks after it was most likely delivered, as I rarely check my mailbox. In the the letter, it is claimed that the same letter was also sent via certified mail, which it was most certainly not. Going back even further, I dont recall ever being served for an initial lawsuit of which the judgment is based. Discover Banks attempt to avoid PA law is a clear violation of 42 Pa. C.S . 8128. Additionally, within their threat of illegal garnishment includes the threat of disclosing confidential information to my employer both of which are clear FDCPA violations.
Company Response:
State: PA
Zip: 19460
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-02
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: I am travel healthcare worker and need to book short term housing near the hospital I sign a contract for. On XXXX I prepaided for a month on what seemed like a nice short term furnished housing. Upon arriving at said " housing '' on XXXX I learned the property was not all what was described or shown. It was run down, dirty, unsafe and the pictures for the inside of the rooms were clearly taken from one larger room they had fixed up and used to list all their rooms. I talked with the owner of this old run down XXXX XXXX now under a different name and was lied to again about all the rooms being the same. This not the case since I found info on zillow that the square footage of the rooms are not all the same and thus they just trying to scam people. I stayed for a week before leaving and getting better accommodations. I asked the motel to charge me for the appropriate days, they refused and want to keep the full month stay of {$1400.00}. I started a dispute with my discover credit card on XXXX for {$1000.00} difference. On XXXX they claim the transaction is valid. I sign the paperwork they sent me to continue the dispute and less than a day later, again they say it is valid. I completely disagree and will not pay for a scam.
Company Response:
State: MI
Zip: 486XX
Submitted Via: Web
Date Sent: 2023-03-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-03-03
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: This Discover Bank account ( account XXXX XXXX ) is in several violations of my rights. This account is IDENTITY THEFT, 15 U.S. 1681 C-2 states this account HAS to be removed from my credit report in 4 days after receiving my FTC report XXXX and has been well over 4 days since XX/XX/XXXX.
Company Response:
State: MD
Zip: 21236
Submitted Via: Web
Date Sent: 2023-03-03
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A