Date Received: 2017-06-23
Issue: Attempts to collect debt not owed
Subissue: Debt was already discharged in bankruptcy and is no longer owed
Consumer Complaint: Company has contacted me multiple times and I have asked them to provide documentation for the debt they are attempting to collect. They have sent me letters with payment options too.
Company Response:
State: TX
Zip: 76227
Submitted Via: Web
Date Sent: 2017-06-23
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-23
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: XXXX/XXXX/2017 XXXX never received any bill to pay, no notice so i could validate as per fcra. Item just posted to my credit file
Company Response:
State: FL
Zip: 33547
Submitted Via: Web
Date Sent: 2017-06-23
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-21
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Previously contacted company and the credit bureaus to remove negative information. Jefferson Capital ( debt buyer/third party collection agency ) was unable to validate this debt for {$950.00} to the credit bureaus or to me personally because it does not belong to me. They continuously harass me, reporting this negative information, and deliberately destroying my credit information. XXXX previously filed an investigation and due to no proof ; they deleted it from my credit file. However. I just found out today ( XXXX XXXX,2017 ) that this debt buyer ( original creditor -XXXX XXXX ) once again reported this alleged debt with XXXX and is being reported again. This is a direct violation of FCRA and FDCPA.
Company Response:
State: CA
Zip: 92307
Submitted Via: Web
Date Sent: 2017-06-21
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-21
Issue: Communication tactics
Subissue: You told them to stop contacting you, but they keep trying
Consumer Complaint: I have repeatedly reached out to Jefferson Captial systems regarding a collection ( debt ) listed on my credit report for {$1100.00}. Jefferson Captial Systems can not validate that I directly owe them a debt. The original creditor is XXXX XXXX & by law if you are not the original creditor you can not collect a debt that it not solely owed to you. XXXX XXXX has received their funds. I would like this company to remove the negative, enormous information fron my credit report.
Company Response:
State: TX
Zip: 78660
Submitted Via: Web
Date Sent: 2017-06-21
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-20
Issue: Communication tactics
Subissue: You told them to stop contacting you, but they keep trying
Consumer Complaint: Jefferson Capitol calls repeatedly and harasses you and will threaten you. I have sent in paperwork to show proof of fraud but they still harass me and do n't care that the debt is not mine. I have asked for proof and validation on several occasions and still not received anything except for more harassing phone calls and demands for payment.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2017-06-20
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-09
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: I received letters from Jefferson Capital handling my delinquent account for XXXX XXXX XXXX. They sent me a letter stating I could settle my account with XXXX XXXX with a agreed settlement amount. Before I gave them any payment I asked could they send me a letter to show the agreement before I paid anything. They did, and said when account is paid as agreed they would update the credit agencies as account settled in full XXXX balance. I paid, and they sent me a letter stating account was settled closed as paid in full. I was waiting for this to be updated on my credit report, but it never was. I even tried to file a dispute with the credit agencies myself. Which was a failed attempt. I called Jefferson who told me they just handle the account for XXXX XXXX and they have to update with the credit agencies as the account being paid in full and settled. However, when I contacted XXXX XXXX they said Jefferson was not telling the truth that the account was sold to them, and they no longer have anything to do with this account, so to contact them back I did and Jefferson capital said call them back and tell them this is a special account we handle for them so it was n't one they bought. I kept getting thrown back and forth, and XXXX XXXX still shows on my credit as a charged off account, and Jefferson Capital basically ripped me off of money that they lied about handling this account so I could get my credit report updated to show what I agreed to.
Company Response:
State: GA
Zip: 31605
Submitted Via: Web
Date Sent: 2017-06-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-15
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: I sent dispute letter back on XXXX / XXXX / 17 Current Creditor : Je fferson Capital Systems LLC Debt Descriptio n : XXXX XXXX Checking Original Account : XXXX Ref # XXXX Principal : {$120.00} To : XXXX XXXX XXXX XXXX XXXX XXXX I XXXX XXXX is disputing this debt from Jefferson Capital Systems LLC : XXXX XXXX XXXX for {$120.00}.
Company Response:
State: PA
Zip: 191XX
Submitted Via: Web
Date Sent: 2017-06-21
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-04-29
Issue: Took or threatened to take negative or legal action
Subissue: Threatened or suggested your credit would be damaged
Consumer Complaint: Jefferson Capital Systems , LLC, still insists through XXXX XXXX XXXX XXXX , that I should contact XXXX XXXX XXXX XXXX XXXX XXXX XXXX in XXXX XXXX Puerto Rico, on a U.S. Postal Service C ertified Mail Received today, XXXX XXXX , 2017 at our residence, that Monday through Fridays, from XXXX XXXX to XXXX XXXX , I should call them if I have questions, and they want me to pay the whole amount of XXXX dollars XXXX cents, letter received today included, is in XXXX in just one payment? But this account is under a certified payment agreement with the same XXXX XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX ), and today I made the fourth payment of this agreemen t at XXXX XXXX XXXX XXXX , in XXXX XXXX XXXX , Puerto Rico, see included receipts. I was unable to contact the lawyers listed by XXXX XXXX XXXX as Jefferson capital Representatives, because not only I saw this letter today after arriving home after XXXX XXXX and I should not wait for this until next Monday, but XXXX XXXX is well aware of this problem, and they should contact Jefferson Capital also, but is not happening. XXXX XXXX has another complaint here about this, number XXXX XXXX , but this one I want to submit against Jefferson Capital and their representatives here in Puerto Rico.
Company Response:
State: PR
Zip: 00949
Submitted Via: Web
Date Sent: 2017-08-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-09
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I 've been battling with this company for the last year to get negative and fraudulent account off my credit report. I 've Called this company and asked what they needed.. I 've called police, the id.gov place. I guess chooses who and when to help a consumer. I need to get this resolved bc my family needs to move and this account and some lates are killing my credit. Please see attached evidence and I have more and can upload if needed. I 've learned so much about the laws and how to protect yourself.
Company Response:
State: TX
Zip: 77014
Submitted Via: Web
Date Sent: 2017-06-09
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-09
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: InXX/XX/XXXX, I began to clean up credit report. XXXX was disputed as paid though XXXX ( XXXX XXXX XXXX, XXXX XXXX NJ, XXXX/ ( XXXX ) XXXX ) and removed inXX/XX/XXXX. ( see attachment ) About two weeks later, XXXX XXXX XXXX ( XXXX XXXX XXXX, XXXX XXXX, MN XXXX -- ( XXXX ) XXXX ) added an account for XXXX in the amount of {$900.00} to my credit report. On XX/XX/XXXX, I called XXXX and told them of this pay agreement and asked for it to be removed and sent a copy though U.S. mail. Also called XXXX headquarters number ( XXXX ) sent to ext. XXXX She said that they showed no agreement with XXXX. first puzzle if they showed no agreement then why was debt minus {$730.00} and disputed overbilled amounts from original billing. I called XXXX and they said paperwork was sent to XXXX on XX/XX/XXXX when agreement was paid in full. returned call to XXXX to let know of this and begins run-around. on XX/XX/XXXX, called XXXX to verify receiving agreement and again received run around. XXXX told me that day that XXXX repeat of sending over contract confirmation would go though recovery and to call ( XXXX ) XXXX thyis is a computer and I am not allow into it because I do n't know old phone number from XX/XX/XXXX. HELP, PLEASE
Company Response:
State: KS
Zip: 665XX
Submitted Via: Web
Date Sent: 2017-06-09
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A