Date Received: 2023-09-16
Issue: Fraud or scam
Subissue:
Consumer Complaint: Commencing on or about XX/XX/2019,,, I fell victim to a multilayered scam operation orchestrated by by XXXX XXXX and XXXX XXXX XXXX presented to me as members of XXXX and the XXXX Government, ( the " fraudster ) ( the Company ), with the design, development, manufacture, promoting, marketing, distribution, labeling, and/or sale of illegal and outright fraudulent investment services, '' all of which aim at contributing to the goal of robbing and defrauding clients, through a predetermined cycle of client losses to gains. Money was transferred from my account via bank wire, credit card, debit card in the total amount of XXXX USD utilizing Bank of America 's services.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: FL
Zip: 33063
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-16
Issue: Managing an account
Subissue: Banking errors
Consumer Complaint: {$9500.00} was taken out of my Bank of America checking account via bill pay to another Bank of America Credit card owner 's account on XX/XX/XXXX. I noticed the mistake or fraud charge against my account on XX/XX/XXXX. I called Bank of America and reported the charge the same day. I was told to wait 10 days for a response. I called back 10 days later and was told my claim was denied due to it being filed to the incorrect department. It was supposed to be sent to the electronic bill pay department. I was told it was resubmitted to the correct department. I called again on XX/XX/XXXX to be told that my claim was closed due to there being evidence that I submitted the payment from my phone. I did not submit any such payment.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MA
Zip: 018XX
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-16
Issue: Improper use of your report
Subissue: Credit inquiries on your report that you don't recognize
Consumer Complaint: I noticed unauthorized inquires on my report. According to the FCRA, legally these unverified and unauthorized items must be removed immediately.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: LA
Zip: 70805
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-16
Issue: Problem with a purchase shown on your statement
Subissue: Credit card company isn't resolving a dispute about a purchase on your statement
Consumer Complaint: I purchased from a website called XXXX on XX/XX/XXXX with the amount of {$1700.00}. I purchased XXXX items from them. I, however, returned all the items because they were tampered with and the boxes weren't in perfect shape. XXXX notified me that they received the returned items and that they would refund me the full amount. However, I never got the refund and XXXX suggested I contact my bank. So, I tried to file a claim with Bank of America about it on XX/XX/XXXX. They denied my claim on XX/XX/XXXX because they confirmed with the merchant that the merchandise was shipped to my address which is true that I received the items. However, the reason why I filed the claim was that I did not receive my refund from XXXX when I returned the items. So, I spoke with Bank of America and they said the first claim was filed under fraud which is why they denied it. So, I filed another claim on XX/XX/XXXX and I mailed them evidence that XXXX received my refunded items and it shows on their website that a refund was being processed. On XX/XX/XXXX, I received another denial of my claim because the claim is past the time period for me to notify Bank of America since it has passed 60 days. The issue is that my first claim was within the 60 days but they took 1 month to reply to it. So when I submitted my second claim, it already passed the 60 days because Bank of America took way too long to reply to my first claim. Now, I am running in circles with Bank of America and no one is giving me a clear answer on what to do.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MA
Zip: 021XX
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-16
Issue: Managing an account
Subissue: Problem making or receiving payments
Consumer Complaint: The most recent was XX/XX/ Sent a payment into XXXX, XXXX received the payment by XX/XX/ the payment was " returned '' I didn't do it, XXXX didn't send it back but it clearly shows the amount be returned like a shirt or something. In the month of XX/XX/2023 I received an email stating my subscription for XXXX XXXX was declined because at that time I was at {$0.00}, later that same day XX/XX/ I received another email stating that same declined subscription for XXXX XXXX had been paid. I went to check and sure enough BOA had suddenly decided to pay that and 3 or 4 more subscriptions that were all denied just hours before and now I am in the red for XXXX. I have many many many more instances of this manipulating my account XXXX cant fit them all in this box. I am suddenly getting partial pay errors trying to buy groceries, or amount authorization limit met at the gas pump. My account is almost XXXX yrs old and I have never had to worry what was in my account because everything I put there was there. My account has taken on a life of it's own, I never know what is in there or what bills are actually being paid. They also hold transactions in " processing '' for days and days and days waiting to push through after acct is at XXXX to collect XXXX fees THEY CALL ME A LIAR WHEN I TRY TO TELL THEM TO FIX THIS AND GIVE ME ALL THOSE OD FEES BACK.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: TX
Zip: 77303
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-16
Issue: Closing your account
Subissue: Company closed your account
Consumer Complaint: Hello Greetings! Subject : Bank of America closing my credit card and marking on credit ( " Derogatory '' ). I am writing to you today to express my concern about the closure of my credit card and the subsequent derogatory mark on my credit report. I have been a customer of Bank of America since XXXX and have had a checking account ( Debit card ) with Bank of America since XXXX and credit card with Bank of America since XXXX. In XX/XX/XXXX, I had to travel to XXXX for a personal emergency. While I was there, I updated my communication and permanent addresses to XXXX in my Bank of America XXXX banking account for both checking account and credit card. I had XXXX balance on my credit card at that time. In XXXX or XXXX, Bank of America sent me a new credit card to XXXX that is valid until XXXX. I used the credit card for {$200.00} once and then made some payments from my checking account. I had some outstanding balance, but I don't remember the exact amount. I was too busy with my parents in the hospital and forgot to pay the balance. I had a Bank of America XXXX App on my XXXX, unfortunately my XXXX fell on the water and crashed the processor so I couldn't use the mobile app. Also, Bank of America charges a {$25.00} transaction fee for every {$10.00} purchase, so I stopped using the card in XXXX. I used local credit cards there and waited for my visa to get back to the XXXX. In XX/XX/XXXX, I logged into my online banking account and saw that my credit card had been closed. It was shocking for me that Bank of America closed my credit card without any notification, they failed to notify me by mail or email or text message, no communication with me. I checked if there was a balance I needed to pay. I don't remember exactly how much it was, around {$40.00} or something like that. Immediately I paid the outstanding amount from my checking account, there was no balance after my payment, XXXX balance at that time. In XX/XX/XXXX, I returned to the XXXX with my visa. Need to book an airline ticket but I cant use my credit card because they closed my credit card even though the credit card is valid till XXXX and there is no use. I called customer service from XXXX and asked why they closed my credit card, she didnt tell me the reason why my credit card was closed, and she said we can't reopen the same credit card, you need to apply for a new card. I was under the impression and assumed I didnt use the credit card for a longer time and there was no transaction, that's why they closed. I applied for a new credit card from XXXX, but didn't get approval ; it was declined. I thought maybe it was declined because I have communication and permanent address to XXXX. In XX/XX/XXXX, I requested a new debit card because my previous one had expired. I didn't have a credit card, so I need at least a debit card to use in the XXXX, I have changed my communication address to my friend 's home address in XXXX, OH. BOA sent a new debit card to my friends home. I travelled from XXXX to my friends place in XXXX, collected my debit card. I then travelled to my new workplace in XXXX, Michigan, and went to the Bank of America XXXX XXXX to create a new pin for my debit card. I told the relationship XXXX when I was in XXXX BOA closed my credit card, and she offered to help me apply for a new one but she didn't know why they closed my credit card when I was in XXXX. She applied for me again and it got declined for the second time, perhaps I thought that I needed to have a communication address in Michigan and that's why it got declined so I waited for 30 days, and again I applied for a credit card with my current residential Michigan address. However, this application was also declined, and no customer care didnt tell me why it kept declining the credit card. In XXXX, I applied for a XXXX credit card but it was also declined. I was starting to get worried about why my applications were being declined all the time, so I applied for an XXXX XXXX XXXX in XXXX. This application was declined immediately, and I received a notification from XXXX that I should contact XXXX. I called XXXX and explained the situation. They told me that I needed to contact Bank of America to find out why my credit card had been closed. I went to the Bank of America XXXX XXXX at XXXX, explained to them all the problems and why my credit card was closed when I was in XXXX without informing me or warning me to pay the balance. They failed to notify me in mail or email or text message, there is no communication with me. This is absolutely a communication gap ; they have my XXXX address for communication but didnt send the letter, so the relationship XXXX created case # XXXX asked me to follow-up this case # XXXX with the credit card department after two business days. I called Bank of America credit card customer service after two business days to follow up the case # XXXX, she told that my credit card had been closed due to non-payment and marked as credit ( " Derogatory '' ), we cant do anything but right now you dont have to pay anything, XXXX balance. I was really shocked. In the last 4 months, I called customer service many times and they didn't tell me why my previous credit card was closed. They didnt tell me the reason for closure and now they are telling me all about it. I was very upset with Bank of America XXXX XXXX, they failed to notify or warn me of the credit card closure and for the last 4 months they didnt tell me why my credit card was closed. XX/XX/XXXX XXXX, spoke to XXXX again, explained this was what Bank of America did to me. XXXX created a dispute ( " Derogatory '' ) to Bank of America, after XXXX days Bank of America came back to XXXX saying no, we have given the correct and accurate results so we cant reopen the credit card and we can't dispute ( " Derogatory '' ). I called XXXX again, they told me that they cant dispute ( " Derogatory '' ) without Bank of America approval so they asked me to talk to Bank of America again. XXXX end of XXXX XXXX, talked to customer care from Bank of America. She was the first-one from BOA to XXXX my problem and created a dispute ( case # XXXX ) for all the creditors ( XXXX, XXXX, XXXX, XXXX ) to dispute. XX/XX/XXXX, I called again to follow-up BOA customer care and she created another dispute ( case # XXXX ) for only XXXX. She told that XXXX weeks ago XXXX dispute created ( case # XXXX ) for all the creditors ( XXXX, XXXX, XXXX, XXXX ) to dispute it and she told me that today I have created another one for you to dispute ( case # XXXX ) only for XXXX. XX/XX/XXXX, again I called Bank of America XXXX XXXX to follow-up both the cases ( XXXX and XXXX ) the customer care was telling me all the reverse information the dispute case was created ( case # XXXX ) XXXX weeks ago was declined and closed now. XXXX days back there was a dispute ( case # XXXX ) which is for all the creditors and that will take another XXXX. I was really shocked when I called XX/XX/XXXX, she didnt tell me the previous dispute was declined and closed, and now this person was telling me it's declined and closed. The XXXX dispute was created ( case # XXXX ) for only XXXX and now this customer care was telling its for all the creditors, completely contradicting the information from previous customer care, dis-honest information. I am really frustrated with this mis-leading information. Right now, Bank of America is not helping in any way, there is no customer value. If you see XXXX is not a banking company but how they value customers, they called immediately after the credit application declined and gave me the XXXX number to contact directly as well as they have sent an email with information about the credit bureau and number to contact XXXX. I see really the customer value and customer obsession with XXXX not with Bank of America. In fact, Bank of America with my checking account made so much business in the past, I had so much money with my checking account in the past, and right now also my salary checking account is with BOA, I am still giving them business and they made so much money from my checking account and they gave me for {$40.00} or something the XXXX XXXX marking my credit ( " Derogatory '' ) in the credit report, without warning me or communicating with me they closed my credit card was very awful, there is no customer value, no truth and honest information every customer mis-leading with different information. You can see the above XXXX dispute cases and every customer providing XXXX different pieces of information, contradicting each other information, and mis-leading information. Currently, I cant even apply for any credit card, I cant rent a car, I cant buy a car without a loan. The credit bureau is not coming back because of Bank of America being marked in credit ( Derogatory ). I am totally frustrated ; I cant do anything totally tied-up and stressed out. Because of this reason XXXX cant even focus on my job and health, this is very stressful. When I went to rent a car with a debit card ( Bank of America checking account ) at XXXX car rental before taking money from my debit card. They are doing soft credit checks. Even that one was also declining, I am totally frustrated and cried because XXXX cant even use a debit card in some places. I am going through the last 4 months of XXXX life here, and a very stressful life. Since I applied for a credit card with XXXX and XXXX XXXX more than once, it has become an " XXXX '' on my credit report. I am very disappointed with the way that Bank of America has handled this situation. I have been a loyal customer for many years, and I believe that I deserve better treatment. I am requesting that you investigate this matter and remove the " Derogatory '' and " XXXX '' marks from my credit report. I am also requesting that Bank of America should reopen my credit card. I would appreciate it if you could take action on this matter as soon as possible. Thank you for your time and attention to this matter. Thank you!
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MI
Zip: 48335
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-16
Issue: Problem with a company's investigation into an existing problem
Subissue: Was not notified of investigation status or results
Consumer Complaint: Hello Greetings! Subject : Bank of America closing my credit card and marking on credit ( " Derogatory '' ). I am writing to you today to express my concern about the closure of my credit card and the subsequent derogatory mark on my credit report. I have been a customer of Bank of America since XXXX and have had a checking account ( Debit card ) with Bank of America since XXXX and credit card with Bank of America since XXXX. In XX/XX/XXXX, I had to travel to XXXX for a personal emergency. While I was there, I updated my communication and permanent addresses to XXXX in my Bank of America online banking account for both checking account and credit card. I had XXXX balance on my credit card at that time. In XXXX or XXXX, Bank of America sent me a new credit card to XXXX that is valid until XXXX. I used the credit card for {$200.00} once and then made some payments from my checking account. I had some outstanding balance, but I don't remember the exact amount. I was too busy with my parents in the hospital and forgot to pay the balance. I had a Bank of America mobile App on my XXXX, unfortunately my XXXX fell on the water and crashed the processor so I couldn't use the mobile app. Also, Bank of America charges a {$25.00} transaction fee for every {$10.00} purchase, so I stopped using the card in XXXX. I used local credit cards there and waited for my XXXX to get back to the XXXX. In XX/XX/XXXX, I logged into my online banking account and saw that my credit card had been closed. It was shocking for me that Bank of America closed my credit card without any notification, they failed to notify me by mail or email or text message, no communication with me. I checked if there was a balance I needed to pay. I don't remember exactly how much it was, around {$40.00} or something like that. Immediately I paid the outstanding amount from my checking account, there was no balance after my payment, XXXX balance at that time. In XX/XX/XXXX, I returned to the XXXX with my visa. Need to book an airline ticket but I cant use my credit card because they closed my credit card even though the credit card is valid till XXXX and there is no use. I called customer service from XXXX and asked why they closed my credit card, she didnt tell me the reason why my credit card was closed, and she said we can't reopen the same credit card, you need to apply for a new card. I was under the impression and assumed I didnt use the credit card for a longer time and there was no transaction, that's why they closed. I applied for a new credit card from XXXX, but didn't get approval ; it was declined. I thought maybe it was declined because I have communication and permanent address to XXXX. In XX/XX/XXXX, I requested a new debit card because my previous one had expired. I didn't have a credit card, so I need at least a debit card to use in the XXXX, I have changed my communication address to my friend 's home address in XXXX, OH. BOA sent a new debit card to my friends home. I travelled from XXXX to my friends place in XXXX, collected my debit card. I then travelled to my new workplace in XXXX, XXXX and went to the Bank of America financial center to create a new pin for my debit card. I told the relationship manager when I was in XXXX BOA closed my credit card, and she offered to help me apply for a new one but she didn't know why they closed my credit card when I was in XXXX. She applied for me again and it got declined for the second time, perhaps I thought that I needed to have a communication address in XXXX and that's why it got declined so I waited for 30 days, and again I applied for a credit card with my current residential XXXX address. However, this application was also declined, and no customer care didnt tell me why it kept declining the credit card. In XXXX, I applied for a XXXX credit card but it was also declined. I was starting to get worried about why my applications were being declined all the time, so I applied for an XXXX credit card in XXXX. This application was declined immediately, and I received a notification from XXXX that I should contact XXXX. I called XXXX and explained the situation. They told me that I needed to contact Bank of America to find out why my credit card had been closed. I went to the Bank of America financial center at XXXX, explained to them all the problems and why my credit card was closed when I was in XXXX without informing me or warning me to pay the balance. They failed to notify me in mail or email or text message, there is no communication with me. This is absolutely a communication gap ; they have my XXXX address for communication but didnt send the letter, so the relationship manager created case # XXXX asked me to follow-up this case # XXXX with the credit card department after two business days. I called Bank of America credit card customer service after two business days to follow up the case # XXXX, she told that my credit card had been closed due to non-payment and marked as credit ( " Derogatory '' ), we cant do anything but right now you dont have to pay anything, XXXX balance. I was really shocked. In the last 4 months, I called customer service many times and they didn't tell me why my previous credit card was closed. They didnt tell me the reason for closure and now they are telling me all about it. I was very upset with Bank of America customer care, they failed to notify or warn me of the credit card closure and for the last 4 months they didnt tell me why my credit card was closed. XX/XX/XXXX XXXX, spoke to XXXX again, explained this was what Bank of America did to me. XXXX created a dispute ( " Derogatory '' ) to Bank of America, after two days Bank of America came back to XXXX saying no, we have given the correct and accurate results so we cant reopen the credit card and we can't dispute ( " Derogatory '' ). I called XXXX again, they told me that they cant dispute ( " Derogatory '' ) without Bank of America approval so they asked me to talk to Bank of America again. XXXX end of XXXX XXXX, talked to customer care from Bank of America. She was the first-one from BOA to acknowledge my problem and created a dispute ( case # XXXX ) for all the creditors ( XXXX, XXXX, XXXX, XXXX ) to dispute. XX/XX/XXXX, I called again to follow-up BOA customer care and she created another dispute ( case # XXXX ) for only XXXX. She told that two weeks ago one dispute created ( case # XXXX ) for all the creditors ( XXXX, XXXX, XXXX, XXXX ) to dispute it and she told me that today I have created another one for you to dispute ( case # XXXX ) only for XXXX. XX/XX/XXXX, again I called Bank of America customer care to follow-up both the dispute cases ( XXXX and XXXX ) the customer care was telling me all the reverse information the dispute case was created ( case # XXXX ) XXXX weeks ago was declined and closed now. Two days back there was a dispute ( case # XXXX ) which is for all the creditors and that will take another 30days. I was really shocked when I called XX/XX/XXXX, she didnt tell me the previous dispute was declined and closed, and now this person was telling me it's declined and closed. The one dispute was created ( case # XXXX ) for only XXXX and now this customer care was telling its for all the creditors, completely contradicting the information from previous customer care, dis-honest information. I am really frustrated with this mis-leading information. Right now, Bank of America is not helping in any way, there is no customer value. If you see XXXX is not a banking company but how they value customers, they called immediately after the credit application declined and gave me the XXXX number to contact directly as well as they have sent an email with information about the credit bureau and number to contact XXXX. I see really the customer value and customer obsession with XXXX not with Bank of America. In fact, Bank of America with my checking account made so much business in the past, I had so much money with my checking account in the past, and right now also my salary checking account is with BOA, I am still giving them business and they made so much money from my checking account and they gave me for {$40.00} or something the XXXX XXXX marking my credit ( " Derogatory '' ) in the credit report, without warning me or communicating with me they closed my credit card was very awful, there is no customer value, no truth and honest information every customer mis-leading with different information. You can see the above two dispute cases and every customer providing two different pieces of information, contradicting each other information, and mis-leading information. Currently, I cant even apply for any credit card, I cant rent a car, I cant buy a car without a loan. The credit bureau is not coming back because of Bank of America being marked in credit ( Derogatory ). I am totally frustrated ; I cant do anything totally tied-up and stressed out. Because of this reason I cant even focus on my job and health, this is very stressful. When I went to rent a car with a debit card ( Bank of America checking account ) at XXXX car rental before taking money from my debit card. They are doing soft credit checks. Even that one was also declining, I am totally frustrated and cried because I cant even use a debit card in some places. I am going through the last 4 months of XXXX life here, and a very stressful life. Since I applied for a credit card with XXXX and XXXX XXXX more than once, it has become an " XXXX '' on my credit report. I am very disappointed with the way that Bank of America has handled this situation. I have been a loyal customer for many years, and I believe that I deserve better treatment. I am requesting that you investigate this matter and remove the " Derogatory '' and " Inquiry '' marks from my credit report. I am also requesting that Bank of America should reopen my credit card. I would appreciate it if you could take action on this matter as soon as possible. Thank you for your time and attention to this matter. Thank you!
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MI
Zip: 48335
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-17
Issue: Managing an account
Subissue: Fee problem
Consumer Complaint: On XX/XX/2023 I tried getting a loan and was scammed. They got my bank info and deposited a check from XXXX which the bank cleared. When I realized I was being scammed I called immediately to report it. After being with b of a XXXX years they decided to close my account. I understood that. And that it would take 30 days to close. I was concerned because my direct deposit from my company that I worked for which I've been getting direct deposits the whole time I was working for XXXX XXXX it was due to drop in a day or XXXX they told me don't worry we're going to send it back to your employer and then they'll send it to you or whatever well they did not they kept my check they cash my check they kept the funds for what I was scammed for and what's left over they're not giving to me they said that my company has to send them something to state that that's really my money I don't understand how they cast XXXX XXXX 's check kept it all of it and hasn't sent me nothing I had fraud protection because I banked online I thought and it's been since XXXX and I've been more than patient and I just want my money
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2023-09-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-16
Issue: Incorrect information on your report
Subissue: Account status incorrect
Consumer Complaint: bank america XX/XX/XXXX account # XXXX They decided to close my account with a line of credit of {$3600.00} just because? I asked them, why was my account late? I told them about what happened to me with the pandemic of, XXXX and what they did was close my account and with valance but it is already paid and they refused to help me with the late payments
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: CA
Zip: 91335
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-09-16
Issue: Managing the loan or lease
Subissue: Billing problem
Consumer Complaint: This is a follow-up to complaint XXXX. Per the customer service representatives stated resolution to this issue. A phone call ( XXXX ) was placed on XX/XX/2023 at XXXX to initiate a payment for {$750.00} ( {$450.00} to the note payment and {$290.00} applied to the remaining principal balance ). This was executed in accordance with the Companys Response please contact our Consumer Vehicle Lending Department at XXXX, Monday to Friday, XXXXXXXX XXXX XXXX XXXX XXXXXXXX. to make a payment by phone. Yet the again, Bank of America failed to apply the payment correctly. This clearly demonstrates their incompetence and lack of understanding their own internal procedures. Im confident they will waffle on the concept of taking any responsibility for this and redirect me to making payments at one of their financial institutions ( you know since the payment by phone worked so well ). Based on the knowledge base of their customer service representatives they have handling these issues, my confidence in a teller to accurately apply my payments is non-existence. In the interim, I will make my monthly payments by phone as instructed and continue to file these complaints till the CFPB investigates and initiates legal matters into the application of consumer loan payments from the Bank of America.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response
State: MO
Zip: 640XX
Submitted Via: Web
Date Sent: 2023-09-16
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A