Date Received: 2016-08-10
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: XXXX KEPT CALLING ME AND TRYING TO COLLECT MY FAMILY MEMBERS BILL WITH XXXX XXXX XXXX.
Company Response:
State: IN
Zip: 46835
Submitted Via: Web
Date Sent: 2016-08-10
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: Yes
Date Received: 2016-08-08
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: I moved out of XXXX six years ago ( XX/XX/XXXX ) and closed all utilities accounts upon moving. I have had no calls, emails, or communication of any kind from XXXX ( utilities service ) or any collector since ... I come to find that they have opened a collections account XX/XX/XXXX for XXXX with " Transworld Systems Inc, '' another company I have not heard at all from.
Company Response:
State: IL
Zip: 60452
Submitted Via: Web
Date Sent: 2016-08-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Date Received: 2016-08-08
Issue: Disclosure verification of debt
Subissue: Right to dispute notice not received
Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX transferred my debt to a collection agency called TRANSWORLD SYSTEMS INC . I never received a letter or phone call from TSI until I was buying a house. Then I received a letter stating I owe {$3800.00}. I asked the customer service rep what this was all about? She stated that they sent a letter to the address, [ left blank intentionally ] in XXXX. I asked if they tried to call me. She stated, " No. It is not our practice to make outbound calls, we just send letters. '' So I told her that I had not lived at that address since XXXX. She was silent. So I asked if she could bring the payment to what is showing on my credit report? She stated that I would have to call the TSI office to make a settlement offer. When I call, they said that I owe {$3800.00}. It had occurred almost {$40.00} within 8 days of the letter being sent through the mail. I talked to XXXX XXXX and he said he will submit the offer up to the client and it should take 14 business days to hear something back. I offered to pay what was on my credit report of {$2400.00}.
Company Response:
State: NC
Zip: 27405
Submitted Via: Web
Date Sent: 2016-08-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Date Received: 2016-08-08
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: The debt is listed as being incurred in XX/XX/XXXX against a business that closed in XX/XX/XXXX and was closed debt free with all business relationships finalized and satisfactorily closed out. I contacted the orginator ( XXXX XXXX XXXX ) without any success because I could not produce an Account Number of the closed business. This debt collector now wants payment or will continue to send me letters and call my home.
Company Response:
State: MO
Zip: 63146
Submitted Via: Web
Date Sent: 2016-08-08
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Date Received: 2016-08-07
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: I was part of a workman 's comp claim. I directed hospital billing to my insurance claims adjuster. Hospital continued to call me. I instructed them this is a workman 's comp claim and I am not the party to pay for this bill under California Labor Code section 3751 ( b ). They have submitted me to a collections company for payment who continues to call me instead of insurance company.
Company Response:
State: CA
Zip: 95407
Submitted Via: Web
Date Sent: 2016-08-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Date Received: 2016-08-07
Issue: Disclosure verification of debt
Subissue: Not disclosed as an attempt to collect
Consumer Complaint: In the past I have had a problem with medical bills from XXXX XXXX XXXX XXXX, XXXX. I divorced my wife and bills come to her address and she does not report them to me and allow them to go to Collections. This latest bill is the same. I have an alert on my credit and this is how I know about a negative report of XXXX dollars to XXXX XXXX from XX/XX/XXXX or XX/XX/XXXX. My credit check says that it is bill from XX/XX/XXXX and TransWorld Inc. Collections says XXXX XXXX. I have spoken to representative of TransWorld and I explain the situation with my former wife and she refuses to communicate with me. I paid XXXX dollars to TransWorld. Then I was told from TransWorld that XXXX dollars and change was owned to XXXX XXXX in XXXX XXXX which my daughter was given care too. I spoke to my daughter and she says that she was given care and she was going to pay bill but she did not receive a bill. Yes she used my former wife address. Also my Medical insurance company has not received a request for payment for XXXX. XXXX or XXXX bill, XXXX is unable to reference the bill because their records goes back to seven years only. I have email XXXX XXXX but I have not received a response for details concerning both bills and why they send bills to my former wife instead my address. My daughter is in college that is reason why she is on my insurance.
Company Response:
State: OH
Zip: 445XX
Submitted Via: Web
Date Sent: 2016-08-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Date Received: 2016-08-05
Issue: Cont'd attempts collect debt not owed
Subissue: Debt was paid
Consumer Complaint: Trans World Systems is attempting to collect an alleged unsecured debt that 's past Pennsylvania State 's debt collection statutes of limitation and violation of the FCA.
Company Response:
State: FL
Zip: 33180
Submitted Via: Web
Date Sent: 2016-08-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Date Received: 2016-08-04
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: I signed up for lawn service with XXXX sometime in XXXX XXXX. During XXXX XXXX thru XXXX XXXX, I 've called them a few times concerning my XXXX. They do have a policy in place that they will do whatever it takes to keep a lawn green and healthy. However, my XXXX declined after I signed up for service with them. In XXXX XXXX - XXXX XXXX, I called and requested to speak with a supervisor since my previous attempts with a regular staff were unsuccessful. I spoke with XXXX in which he is a supervisor from the XXXX, FL office. He scheduled and performed an onsite inspection / evaluation of my lawn and stated that he obtained a sod sample and sent it in to a lab for evaluation. I spoke with XXXX again in XXXX XXXX, 2-months after the sod sample was sent to the lab for evaluation in order to follow up on the results. He stated that the results were not in yet and that my account was canceled. I informed XXXX that I did n't cancel the account. He stated that he would get back with me and never did as of XXXX XXXX. On XXXX XXXX, XXXX, I called XXXX and spoke with XXXX regarding an invoice for Service Date XXXX/XXXX/XXXX, in which I was charged {$49.00} XXXX times. XXXX stated that XXXX charge was for XXXX and the other charge was for Lawn Service. I explained to XXXX that I never requested XXXX and also explained to him that the Lawn service charge was a Follow-up service call in which is free of charge. He stated that he will escalate the issue to a billing supervisor and that someone will call me back. On XXXX XXXX, XXXX, I spoke with XXXX from the billing department and he stated that he was going to correct the invoice for me in order to reflect a zero balance. And that I was n't supposed to be billed for either of the services. XXXX XXXX, I received a notice from a collection agency stating that I owe {$140.00}. I 'm assuming that is for the Invoice date of XXXX XXXX, XXXX in the amount of {$99.00} in which XXXX was supposed to correct for me and also for an additional {$49.00} charge that I was billed on my credit card on XXXX XXXX, XXXX, for a lawn service call in which I disputed with my credit card. On XXXX XXXX, XXXX, a lawn tech approached my brother and he stated that he did n't have enough of some type of chemical needed to service my lawn and that he would reschedule the service call. XXXX still billed me for that service call and no one in the family saw a XXXX tech in the month of XXXX again. I made comments to XXXX of my neighbors regarding the issues that I 'm experiencing with my lawn and XXXX. XXXX of the neighbors stated that they have witnessed a XXXX lawn tech barely spraying my lawn on several occasions and then sitting in their service vehicle longer than what they spent on the lawn. And it surely explains why my lawn 's health was not the best until the XXXX XXXX, XXXX, follow up service call was performed. Just a recap of the billing dispute : Billed in error in the amount of {$99.00} for a Follow Up Service Call and a XXXX XXXX XXXX XXXX that I never authorized. And {$49.00} for a service never performed in XXXX XXXX. Also, the quality of their lawn services have n't been performed properly and it could be the main reason why my lawn 's health declined after I switched to XXXX on XXXX XXXX. Final comment : Why is XXXX billing consumers {$49.00} for XXXX XXXX XXXX XXXX if that is part of their regular Lawn Service. Well, at least that 's what I was informed when I signed up for their Lawn Service.
Company Response:
State: FL
Zip: 33647
Submitted Via: Web
Date Sent: 2016-08-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Date Received: 2016-08-03
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: I entered in to a contract with XXXX in 2012 for a home security system. The contract stated that if I moved to a new location where an XXXX system could not be installed, the contract would be void and no funds owed. I moved to an apartment complex that did not allow XXXX systems. I notified XXXX, repeatedly, but they continued ( and continue ) to attempt to collect the debt - in spite of the fact that their representatives have assured me no funds are due.
Company Response:
State: AL
Zip: 366XX
Submitted Via: Web
Date Sent: 2016-08-03
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: No
Date Received: 2016-08-01
Issue: Can't repay my loan
Subissue: Can't get flexible payment options
Consumer Complaint: I am being sued by National Collegiate Student Loan Trust for {$49000.00} in student loans. I feel I am being harassed, bullied, and treated unfairly! ... I got an education, I have never been in any trouble in my life in any way, and I have done everything right and all I got out of it is an inability to find a meaningful, livable wage job! I have no work, no possessions ( no car, no property, hardly anything in an account ), I abhorrently live at home with my parents and since XXXX I have applied to OVER XXXX jobs AND I CAN PROVE IT!! ... On top of all that, I have now been SUMMONED by National Collegiate Student Loan Trust to appear in court for a civil law suite in an amount that is absolutely ridiculous and obscene! ... Despite my repeated efforts in reaching out for help to find employment from different colleges ( as well as unemployment agencies, job banks, temp agencies, etc ... - YOU NAME IT! ) NONE of the colleges ( or ANY of the other places ) I have reached out for help from have ever been helpful in any way, shape, or form! These thieves ( and I 'm talking about the colleges ) are quick to give you a loan so they can get paid, and then when it comes to helping you find work so that you can actually pay back the loans they gave you, they are nowhere in sight to be found! I feel I have definitely been a victim of predatory lending and I do n't feel its fair nor right for me to be sued for an amount ( {$49000.00} ) that there is absolutely no way I can ever really pay especially given my circumstances and the lack of real help in finding any kind of gainful, meaningful, livable wage employment. PLEASE HELP ME and let me know what I can do to get these predators ( National Collegiate Student Loan Trust ) off my back! ... Even if they get a successful judgement against me in court, I 'll never be able to pay! - YOU CANT SQUEEZE JUICE OUT OF A PRUNE! I believe that instead of suing me, they should SIGNIFICANTLY reduce the amount of loan that I have to pay back. Perhaps something a lot more reasonable, sensible, and workable - such as {$12000.00} or something like that - would be a better alternative than a meaningless judgment for an amount that does n't even make any sense ( {$49000.00} ) and which is completely unrealistic for me to ever be able to repay! I have recently been awarded a GRANT to attend a training program which promises to better help me to find gainful employment in the field that training is being provided. This program will end XXXX XXXX. After XXXX XXXX - IF I actually do find gainful employment as they say they will help me to do - I MAY be able to work out a payment plan for an amount that wont create much hardship for me given my changed circumstances at that point in time. Please let me know what I can do to prevent a ridiculous judgment against me for a ridiculous amount that does n't even make any sense, which will only serve to unnecessarily burden me for XXXX knows how long into the remainder of my life! Thank you so much! - PLEASE HELP!
Company Response:
State: FL
Zip: 32828
Submitted Via: Web
Date Sent: 2016-08-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: Yes