Date Received: 2017-06-11
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: On X/XX/17 I received communication from this company Transworld Systems INC of a debt which is currently being paid monthly with no missed payment to XXXX. They are yet another company that XXXX is attempting to use to try and discredit my credibility. I do n't deal with collection agencies I pay my debts to creditors as I have been from day one with XXXX I would like to charge XXXX and even this company if they continue to harass me for payment of an account I 'm paying. They are in violation of FCRA and I 'm tired of the harassment. I do n't owe XXXX nothing, I 'm paying them every month. I will not pay anyone else for the debt simply because I have no signed contract with them including this company. Unless this company can provide valid proof of this account not being paid to date. I suggest they allow XXXX to continue to receive payments until it 's paid and cease any further contact harassment with me for XXXX. I 'm including again valid proof of all payments to date in this matter.
Company Response:
State: GA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2017-06-11
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-07
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I received a letter from a collection agency in XXXX 2017 about a debt I owed to XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX ). I sent a letter disputing the debt to Transworld Systems In c ( the co llection agency ) disputing the debt because my insurance had n't been applied to the bill. I received a letter from Transworld the beginning of XXXX 2017 with a breakdown of my medical charges ( $ XXXX $ XXXX = {$1400.00} ) and a link to XXXX to pay online. I then received a second letter in XXXX of 2017 stating that I owe {$1300.0 0} ( afte r insurance adju stments ) and a link to transworldpayments.com. When I checked my credit the beginning of XXXX 2017 , it stated that I had an outstanding balance of {$2800.00} broken down into XXXX charges all on XXXX XXXX , 2017 ; XXXX for {$93.00} and XXXX for {$1300.00}. So, they had slightly more than double charged me.
Company Response:
State: NH
Zip: 038XX
Submitted Via: Web
Date Sent: 2017-06-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-07
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I owed the XXXX XXXX a balance of {$720.00}. My bill started out at approximately {$1500.00}. I was on a payment arrangement with the clinic and making timely payments of {$100.00} per month. On XXXX XXXX , 2017, I received a collec tion letter from Transworld Systems , Inc. I c alled and spoke with XXXX XXXX and she extended a settlement offer of a 20 % reduction. I paid the amount of {$570.00} via credit card on that phone call. I have now received another collection letter stating the 20 % or {$140.00} is due. I ca lled Transworld Systems , Inc. an d spoke with XXXX XXXX . He put me on hold and when he came back to the line informed me that the settlement offer was not going to be honored and the money was due.
Company Response:
State: FL
Zip: 346XX
Submitted Via: Web
Date Sent: 2017-06-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-06
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: On XXXX XXXX XXXX , I received a letter from TransWorld Systems on behalf of XXXX XXXX in XXXX XXXX , Arizona seeking payment of {$7400.00}. Given I knew I owed XXXX XXXX l {$74.00}, this was surprising.
I called XXXX XXXX and they confirmed my balance was only {$74.00}. I paid that {$74.00} owed to XXXX XXXX and they confirmed the extremely excessive amount TransWorld Systems was an error. At that time, XXXX XXXX said the account was n't in collection, but they only contracted TransWorld Systems to conduct a, " letter notice. '' They explained that TransWorld Systems would only be sending reminder letters to me about the debt. There would be no phone calls. There would be no report to Credit Bureaus. I was also told by XXXX XXXX that they would notify TransWorld Systems that my balance was XXXX . On XX/XX/XXXX at XXXX XXXX ., MDT, I received a call from TransWorld Systems which was identified as, " an attempt to collect a debt. '' The debt in question was the aforementioned {$74.00}. I told the caller I had paid XXXX XXXX and to not call me again. On XX/XX/XXXX , at XXXX XXXX ., MDT, I received a second call from TransWorld Systems which was identified as, " an attempt to collect a debt. '' The debt in question was the aforementioned {$74.00}. I told the caller I had paid XXXX XXXX and to not call me again. I pointed out that repeated calls about this, especially twice in a day, and especially twice in a little over an hour was harassment. I also told the caller than any further communications regarding this matter must be only in writing. My response to the harassment by TransWorld Systems and XXXX XXXX was to file this complaint for : Attempts to collect a debt which was already paid, Repeated phone calls about the debt which was already paid, The refusal or failure of XXXX XXXX to notify TransWorld Systems that the debt was paid, and, The misrepresentation by XXXX XXXX that the involvement of TransWorld Systems was, " only a letter account, '' when clearly it was not. Attached please find the record of this payment provided by XXXX XXXX . It is reported to be directly from XXXX XXXX XXXX ledger regarding my balance.Company Response:
State: NM
Zip: 880XX
Submitted Via: Web
Date Sent: 2017-06-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-05
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: Transworld Systems , Inc. h as repeatedly sent me letters demanding that I pay a debt to XXXX XXXX XXXX XXXX
I paid the medical bill months ago. I have asked XXXX XXXX XXXX to notify Transworld ; clearly they have not. I have also attempted to cont act Transworld - they are unreachable over the web or during non-working hours. This is ridiculous.Company Response:
State: MI
Zip: 48306
Submitted Via: Web
Date Sent: 2017-06-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-05
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I received a letter stating that I owe XXXX XXXX XXXX as of XXXX XXXX , XXXX , when I paid my last payment of the amount on XXXX XXXX , XXXX I was told by the debt collectors it will be taken off my credit report in 30 days and it 's still on my reports. I would like for them 2 take it off.
Company Response:
State: CA
Zip: 92407
Submitted Via: Web
Date Sent: 2017-06-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-05
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I received a document from Transworld Systems Inc, XXXX XXXX XXXX XXXX XXXX , XXXX XXXX , WA XXXX stating I owe for a parking ticket I received in XXXX , 2017 for a " wheels not turned to the curb '' issue. The Ticket number is XXXX and was to be paid to XXXX Municipal Court. This ticket was paid on XXXX XXXX , 2017, in full with an e-mail response from XXXX Municipal Court thanking me for my payment and asking me to keep proof of payment for my records, which thankfully I did. I should not have to prove I paid something in order to avoid their attempt to coerce payment. They should have to prove I did n't pay it..
Company Response:
State: WA
Zip: 98407
Submitted Via: Web
Date Sent: 2017-06-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-04
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: My complaint is in regard to a letter I received from " Transword Systems Inc. '' seeking to collect a debt which I have already paid.
Brief backstory : From XX/XX/XXXX to XX/XX/XXXX I rented a vehicle with XXXX XXXX through their program with XXXX. On Saturday XX/XX/XXXX I returned the rental vehicle to XXXX XXXX. The employee with whom I returned the vehicle explained to me that since it was Saturday, the staff who handle their XXXX vehicles were not in that day - and that I would be called on Monday XX/XX/XXXX to resolve any outstanding balance. Monday came and around XXXX XXXX. I realized I had not been called by XXXX, so I called them and spoke to " XXXX '' about paying my outstanding balance. I told him that I had sufficient funds in the debit account which they had on file, and he said that he would attempt to make the charge and then call me back. He never called back, nor was I charged. On XX/XX/XXXX (XX/XX/XXXX ) the two deductions were finally made from my debit account ( one in the amount of [ {$110.00} ] and a second in the amount of [ {$180.00} ] totaling [ {$290.00} ] by XXXX XXXX. Complaint : On SaturdayXX/XX/XXXX I received a debt collection letter dated XX/XX/XXXX from " Transworld Systems Inc. '' on behalf of " XXXX XXXX ''. This collection letter is dated 20 days after XXXX XXXX deducted the exact same amounts from my debit account. The letter claims : " CURRENT BALANCE DUE : {$290.00} This Balance is a Sum of Balances from 2 Account ( s ). See additional page ( s ) for account detail. '' On the additional page with account details, the following balances are listed : " {$110.00} '' " {$180.00} '' In short, on XX/XX/XXXX - two deductions were made from my debit account by XXXX XXXX for the exact amounts and total above ( one for {$110.00}, and a second for {$180.00} - total of {$290.00} ). 20 days later, Transworld Systems Inc. dates a debt collection letter to me on XXXX 's behalf for these exact balances which I have already paid. I can provide a bank statement showing the date and amounts withdrawn from my account by XXXX.Company Response:
State: NJ
Zip: 07052
Submitted Via: Web
Date Sent: 2017-06-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-02
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I rented a car for a trip back in XXXX XXXX XXXX from XXXX XXXX XXXX XXXX . I had the car for two weeks. During the duration of having the rental there was a small hail storm. Upon turning in the rental I was told that the car had hail damage. It did not hail anywhere near where I live which is where the car was located inside of my garage. When we arrived to get the rental what we reserved was n't ready. We waited 45 minutes before we even left in the rental and the car was n't gone over with us to access any damages that could have occurred while the previous renters had it. I have now received XXXX collections XXXX in the amount of {$1100.00} and XXXX in the amount of {$230.00} from Trans-world Systems INC. Collection ag ency. This is n't accurate this is fraud. I am NOT responsible for the damages to the rental because it did n't happen while it was in my possession. If these collection accounts are n't resolved in a timely manner I am filing a class action law suit against the collection agency as well as XXXX XXXX XXXX XXXX .
Company Response:
State: MO
Zip: 64804
Submitted Via: Web
Date Sent: 2017-06-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-01
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: Today, XXXX XXXX , XXXX I recei ved a letter fro m Transworld Systems. At XXXX , the same day I called them because I had no idea what they were charging me for. Supposedly I gave a check for the amount of {$320.00} ( three hundred so mething, not quite sure of the amount ) and that check was used to pay an account on XXXX . The check bounced. The problem is I do n't have an account on XXXX , I 've never had. The collector, named XXXX said this was in XXXX , six years ago and now they 're trying to collect {$720.00} for something that I did n't even buy. I asked if the check could be sent to me so I could see that is mine and that if it was I would pay the amount that it said on the check. The person said that was n't an option, that this was the government, the have my social security number, they have everything and they could do whatever they wanted. I told him " then tell them to kill me because I do n't have that amount of money and for an account that I do n't even have ''. They offered me to make payments. Again, I said no, it 's not fair to pay for something I do n't even know. I offered to pay in full the three hundredd something dollars, the person said no and even if I paid the {$720.00} he would not close my case and that the governement could do whatever they wanted.
Company Response:
State: PR
Zip: 00971
Submitted Via: Web
Date Sent: 2017-06-01
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A