PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 7448039

Date Received: 2023-08-23

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: They call me one a average of 3 times a day i have blocked the numbers everytime they call I have told them i do not owe them the money and to please stop calling me. Portfolio recovery is who it is. There is not set time they just keep calling.

Company Response:

State: PA

Zip: 169XX

Submitted Via: Web

Date Sent: 2023-08-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7448000

Date Received: 2023-08-23

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Portfolio recovery brought a debt out from capital one that I have not known about. When I contacted them they didnt have this in the system but they had one from a XXXX XXXX XXXX XXXX XXXXXXXX dollars from back in XXXX I have knowledge of any of these debts and according to FCRA SEC623 enforce FACTA 312 if your unable to perform a reasonable investigation then the company is required by law and FCRA to remove the negative info. This has been on my credit report longer than 120 days and I need this removed immediately

Company Response:

State: SC

Zip: 295XX

Submitted Via: Web

Date Sent: 2023-08-23

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7445344

Date Received: 2023-08-24

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I pay my debt with a program of XXXX XXXX. I received a letter with debt {$2000.00} XX/XX/2023. I make a dispute with evidence of XXXX XXXX. I received another letter XX/XX/2023 I presented again the same evidence. I received a letter XX/XX/2023 where they said already responded my dispute, they ignored my evidences. That response I must to make a claim to you.

Company Response:

State: CA

Zip: 90062

Submitted Via: Web

Date Sent: 2023-08-24

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7443247

Date Received: 2023-08-23

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: I sent multiple dispute letters to the company and credit bureaus and they are still reporting.

Company Response:

State: MO

Zip: 63121

Submitted Via: Web

Date Sent: 2023-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7443199

Date Received: 2023-08-23

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: PRA is claiming to have personal records of mine which I never granted. I as a consumer in law have a right to privacy and as such I never gave my consent for PRA to have access to my personal information if indeed they have it, they have under false pretenses. Please note I will hold PRA liable for aggravated identity theft if they continue to use my information without my consent under false pretenses.

Company Response:

State: CA

Zip: 90805

Submitted Via: Web

Date Sent: 2023-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7443198

Date Received: 2023-08-23

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: Around XXXX of XXXX i became a victim of Identity Theft. On XX/XX/XXXX Portfolio RecoveryXXXX XXXX has reported a Credit Card with a balance of {$840.00} which has been opened by someone fraudulently without my knowledge. Ive disputed this card several times without any Change. When I asked XXXX to validate this account they said it was a validated by XXXX XXXX because they said it was mine. Without a letter of validation that shows the card is actual mine that I filled out a a application and signed for the card. The statement made by XXXX XXXX should have No bearing on the decision of XXXX. Basically XXXX is taking XXXX XXXX word over mine which is discrimination. Without any proof to verify this account belongs to me it should be removed. Ive asked for a letter of validation over 60 days ago and yet to receive anything. Please remove this account from my XXXX Credit Report.

Company Response:

State: KY

Zip: 427XX

Submitted Via: Web

Date Sent: 2023-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7443196

Date Received: 2023-08-23

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: I am writing to complain about a collection account that appears on my credit report. The account is for {$610.00}, original creditor XXXX XXXX. I have never conducted any business with Portfolio Recovery Associates, nor have I signed any contract with them. I believe that they are illegally using my information without my consent. I first became aware of this collection account when I recently checked my credit report. I have never received any bills or correspondence from Portfolio Recovery Associates, and I have never made any payments to them. I have done some research and I believe that it is illegal for a debt collector to report a debt to a credit reporting agency if the debtor has not been given proper notice of the debt. The Fair Debt Collection Practices Act ( FDCPA ) requires debt collectors to send a debt validation letter to the debtor within five days of first contacting them. This letter must include the name of the creditor, the amount of the debt, and the date the debt was first incurred. I have not received any debt validation letters from Portfolio Recovery Associates. Therefore, I believe that they are illegally reporting this debt to my credit report. I demand that you immediately remove this collection account from my credit report. I also demand that you send me a debt validation letter. If you do not comply with my demands, I will be forced to take further action, including filing a complaint with the Consumer Financial Protection Bureau ( CFPB ). Thank you for your time and attention to this matter. Sincerely, XXXX XXXX XXXX

Company Response:

State: NY

Zip: 11421

Submitted Via: Web

Date Sent: 2023-08-23

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7442158

Date Received: 2023-08-22

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Problem with personal statement of dispute

Consumer Complaint: In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. I told the XXXX, XXXX and XXXX to reinvestigate these accounts : Account name : XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX, However, they stated everything was complete and accurate. But how is that possible if the open date, date of last activity and much more is incorrect. According to 15 USC 1681 I ( 5 ) they are supposed to modify accounts that isnt reporting correctly. 15 U.S.C 1681 Section 602 A. States I have the rights to privacy 15 U.S.C. 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish an account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item or information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Also they arent even in compliance with metro 2 credit reporting. I have evidence to prove my case.

Company Response:

State: FL

Zip: 34953

Submitted Via: Web

Date Sent: 2023-08-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7441217

Date Received: 2023-08-22

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: Portfolio Recovery Associates are attempting to collect a consumer debt that is not owed to them. This Debt collector is not a party to the Contract nor are they a signature to the agreement/Contract that was purchased by their corporation therefore PORTFOLIO RECOVERY ASSOCIATES XXXX possess no valid claim to the debt stated in the Contract to be owed by the Principle, XXXX XXXX XXXX XXXX This Corporation has violated the Fair Debt Collection Act also violated multiple Consumer Rights Laws by contacting XXXX XXXX XXXX Mail or Phone. This XXXX has violated the FAIR CREDIT REPORTING ACT by reporting fraudulent debt owed to the XXXX XXXX XXXX, causing financial harm to Consumer. FAIR RESOLUTION I want all collection efforts stopped immediately, all false debt reported to the Consumer Reporting Agencies is to be removed immediately. XXXX XXXX XXXX is private, and this corporation possess no valid claim to report debt. claims in Federal Court are being drawn up. Thank You XXXX XXXX XXXX XXXX Authorized Agent

Company Response:

State: MN

Zip: XXXXX

Submitted Via: Web

Date Sent: 2023-08-22

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7439923

Date Received: 2023-08-22

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I saw this collection on my credit report and requested a validation of the debt from Portfolio Recovery Associates , LLC, the collection agency on XX/XX/2023. As you can see from the attached documentation, the request was received on XX/XX/2023, but I have not received any of the requested documentation within the required 30-day time frame. Therefore I would like to request that Portfolio Recovery Associates, LLCstop reporting this collection to the three credit bureaus. Thank you for your assistance in this matter.

Company Response:

State: CA

Zip: 95129

Submitted Via: Web

Date Sent: 2023-08-22

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.