PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 7517246

Date Received: 2023-09-07

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: Portfolio Recovery Associates Account : XXXX XXXX This account is reporting inaccurate and incomplete across all 3 consumer reporting agencies. This is a violation of my rights and 15 USC 1681 s-2 as well as 15 USC 1681 e. After asking for method of verification from XXXX, XXXX, and XXXX whom have failed to provide any response. This account is reporting inaccurate according to the Metro 2 Compliance Standard. After stating the account has been updated or verified, how is that possible if the account numbers are different, as well as different open dates, different payment history, and last activity dates are different as well. This shows the account is incomplete and inaccurate. I also mailed Portfolio Recovery Associates and they have failed to provide the information I requested. I requested Notice for validation of debt per se 12 CFR 1006.34c. I have attached below all Exhibits Certified Mail sent to data furnishers of information below. This account needs to deleted from my account because it is incomplete and inaccurate.

Company Response:

State: VA

Zip: 23434

Submitted Via: Web

Date Sent: 2023-09-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7517110

Date Received: 2023-09-07

Issue: Communication tactics

Subissue: Called before 8am or after 9pm

Consumer Complaint: Portfolio recovery has violated The Fair Debt Collection Practices Act ( FDCPA ) They have been calling my phone multiple times XXXX XXXX on weekends and illegally obtained my phone number when it is changed and also illegally checks my credit without my consent for updates to my contact information, this has now sent to my lawyer for further review after I have explained that this collection was opened fraudulently they refuse to remove the collection and kept adding it to collections then try to remove it to damage my credit score in the best way possible

Company Response:

State: NJ

Zip: 07111

Submitted Via: Web

Date Sent: 2023-09-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7517025

Date Received: 2023-09-07

Issue: False statements or representation

Subissue: Attempted to collect wrong amount

Consumer Complaint: I was very ill when I was XXXX, I had to have XXXX that put me out of work for almost a year. I could not pay for the credit card but tried to discuss that with the bank, I was told there was nothing they could do and they had already placed it in collection. I was told that I could settle for a lower amount than I initially owed and that upon paying my debt would be erased from my credit history ( the main reason I paid it off ). I noticed recently that nothing was ever removed from my credit report like the representative told me it would be. I spent months checking thinking maybe it takes a while but over 1 year later still nothing. I was lied to, they just wanted to take my money, and they overcharged me for my debt.

Company Response:

State: FL

Zip: 32763

Submitted Via: Web

Date Sent: 2023-09-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7514989

Date Received: 2023-09-07

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: What is reported on my credit does not match the invoice I was give by collection agency. I gave credit bureaus that & proof my identity was stolen twice & they keep siding with collection agency. The apartment on my credit is in Georgia, I contacted them & provided that proof to the credit bureaus. I have told this collection agency many times that their info is false & to get it off my credit. They send me an invoice for a complex on XXXX, tx yet post a complex in Georgia on my credit. My lawyer has been disputing this with them since XXXX yet after everything its still on my credit report. Ive given credit bureaus letters for complex in Georgia stating I never lived there, police, XXXX XXXX XXXX reports but they side with collection agency. I & my lawyer have given all this to collection agency & still its on my credit for $ XXXX

Company Response:

State: TX

Zip: 77493

Submitted Via: Web

Date Sent: 2023-09-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7514982

Date Received: 2023-09-07

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Company is portfolio recovery from Pennsylvania, calls at least 5 to 6 times a day always from a different number. Ive answered numerous times only to be hung up on, has called me everyday for the past month

Company Response:

State: PA

Zip: 150XX

Submitted Via: Web

Date Sent: 2023-09-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7513950

Date Received: 2023-09-07

Issue: Took or threatened to take negative or legal action

Subissue: Sued you without properly notifying you of lawsuit

Consumer Complaint: Portfolio Recovery in Ohio. I lived in Ohio over 13 years ago. I had a debt I incurred in Michigan. Taking care of my parents it was costly. Portfolio Recovery sued me in Ohio which had no idea about. 2019 then last year sent court order to my county in Michigan to sell my house then they garnished my checks. I got a lawyer to pay them back XXXX a month. Also receiving other letters from other collection companies saying they are the attorney general in Ohio.

Company Response:

State: MI

Zip: 48313

Submitted Via: Web

Date Sent: 2023-09-07

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7513894

Date Received: 2023-09-07

Issue: Took or threatened to take negative or legal action

Subissue: Threatened to sue you for very old debt

Consumer Complaint: Portfolio Recovery has called two to three times a week attempting to collect a credit card debt from 2016 that is past the statue of limitations in Maine. They keep harassing me over this.

Company Response:

State: ME

Zip: 049XX

Submitted Via: Web

Date Sent: 2023-09-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7513752

Date Received: 2023-09-07

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: Portfolio Recovery Associates , LLC has reported duplicate accounts for XXXX XXXXXXXX XXXX with account numbers XXXX and XXXX and I have settled this debt and XXXX is showing the account is current for every month except XXXX which is incorrect and I have letters to prove the account is charged off but the letters have account # XXXX and it is affecting me with my process to purchase my home.

Company Response:

State: OH

Zip: 44137

Submitted Via: Web

Date Sent: 2023-09-07

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7509807

Date Received: 2023-09-06

Issue: Written notification about debt

Subissue: Didn't receive enough information to verify debt

Consumer Complaint: I have requested documents from the bureaus and I have not received anything!

Company Response:

State: TX

Zip: 78504

Submitted Via: Web

Date Sent: 2023-09-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7509350

Date Received: 2023-09-06

Issue: Advertising and marketing, including promotional offers

Subissue: Confusing or misleading advertising about the credit card

Consumer Complaint: USBank unfairly assessed me hidden charges to allow my debit card to gain a negative balance, then assessed me unfair charges for being overdrawn.

Company Response:

State: NV

Zip: 890XX

Submitted Via: Web

Date Sent: 2023-10-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.