PORTFOLIO RECOVERY ASSOCIATES INC


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"Products" offered by PORTFOLIO RECOVERY ASSOCIATES INC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account -
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card - General-purpose credit card or charge card
Credit card - Store credit card
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - General-purpose prepaid card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Auto debt
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Mortgage
Debt collection - Mortgage debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Private student loan debt
Debt collection - Rental debt
Debt collection - Telecommunications debt
Debt or credit management - Debt settlement
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Conventional home mortgage
Mortgage - Other mortgage
Mortgage - Reverse mortgage
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Payday loan, title loan, personal loan, or advance loan - Installment loan
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan
Vehicle loan or lease - Loan

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Complaint ID: 7992428

Date Received: 2023-12-13

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: Portfolio Recovery Associates , LLC, defined as a non-affiliate third party by 15 USC 6809 ( 5 ), allegedly committed identity theft under RCW 9.35.020. The original creditor, XXXX XXXXXXXX, a financial institution per GLBA 15 USC 6809 ( 3 ) ( A ), lacked my consent to share personally identifiable financial information with Portfolio Recovery Associates , LLC, potentially violating 25 USC 6802 ( b ). This includes fraudulent acquisition of my non-public personal information, defined by 15 USC 6809 ( 4 ), for debt collection, constituting an unfair practice under RCW 19.86.020. Furthermore, Portfolio Recovery Associates , LLC illicitly disclosed my financial information to consumer reporting agencies, violating my privacy rights and potentially constituting crimes under 18 USC 894 and 18 USC 242. Additionally, there are concerns that Portfolio Recovery Associates , LLC may be attempting crimes of trafficking in persons through involuntary servitude as per 22 U.S. Code 7102 ( 3 ) & ( 8 ).

Company Response:

State: WA

Zip: 98408

Submitted Via: Web

Date Sent: 2023-12-13

Company Response to Consumer: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7990505

Date Received: 2023-12-12

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: i have been getting calls from Portfolio recovery for years over a debt that iiiis not mine. it's the same name but not exact to my own. ive asked them to send me the info showing i applied for the credit and they have not been able to show anything. the statement they provided is for a " XXXX XXXX '' however i have never gone by that name ever especially when applying for credit. it's a XXXX name not a legal name. I asked for them to verify the actual applicaation submitted to the creditor and all they submitted to me was a statement which proved nothing as i suspected.

Company Response:

State: NJ

Zip: 07728

Submitted Via: Web

Date Sent: 2023-12-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7990310

Date Received: 2023-12-12

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: This debt collector engaged in abusive, deceptive, and unfair practices of the FDCPA which prohibits. They furnished this account that we didnt agree upon and I didnt sign an agreement on. A legal contract is signed by two parties and I did not participate in any of it. More so they didnt follow 5 step validation procedure which make this unfair practices. According to the FDCPA Im entitled to XXXX dollars per violation and clearly they violated my rights.

Company Response:

State: TN

Zip: 37221

Submitted Via: Web

Date Sent: 2023-12-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7987474

Date Received: 2023-12-13

Issue: Attempts to collect debt not owed

Subissue: Debt was result of identity theft

Consumer Complaint: about a year ago I received a phone call saying that this was a collection company and they had bought the debt from XXXX XXXX they claimed that owed XXXX $ and that both them and XXXX XXXX have sent me information on the account< the account was not mine< it was in regards to a XXXX credit card my name for a company called XXXX XXXX, a company that i never heard of a company i never worked for a company i never owned. and after checking all 50 states data bases does not exist> i gave Portfolio Recovery my address and asked for all information application. charges payments bills they sent me 2 statements and nothing else I wrote them several letters of dispute both electronically and via mail> again i never received any information requested just to same two states which proved nothing I never received any response but they finial sent me again the same two statements but admitted on their billing account in Dispute. they kept on calling and harassing me and reported me to credit bureaus illegally> a few years ago i filed a report with the XXXX police depart regarding identity theft< they and XXXX XXXX has both put this item on the credit reports both> this is all illegal as to the fair credit act

Company Response:

State: NJ

Zip: 08701

Submitted Via: Web

Date Sent: 2023-12-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7987393

Date Received: 2023-12-13

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I never gave anyone my written permission that says in the law. I gave no one permission to put anything on my credit. I do not owe this company. I dont know this company. Ive never had anything to do with this company. my laws have been violated. I know my rights remove this from my credit report. 1. ) Portfolios Recovery 2. ) XXXX XXXX account

Company Response:

State: GA

Zip: 30228

Submitted Via: Web

Date Sent: 2023-12-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7987268

Date Received: 2023-12-13

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Consumer Complaint: I AM A NATURAL PERSON. I AM A LIVING HUMAN BEING ; I HAVE THE RIGHTS UNDER 15 USC 1681. XXXX IS GOVERN BY 15 USC 1681. AND THEY VIOLATED MY RIGHTS NUMEROUS OF TIMES. I DEMAND THE ACCOUNTS LISTED BELOW BE REMOVE BECAUSE ACOURDING TO 15 USC 1681 : I HAVE THE RIGHT TO PRIVACY AND I DID NOT GIVE XXXX, XXXX AND THOSE OTHER COMPANYS WRITTEN PERMISSION TO FURNISH THESE ACCOUNTS XXXX XXXX XXXX PORTFOLIO RECOVERY XXXX XXXX XXXX XXXX

Company Response:

State: NJ

Zip: 076XX

Submitted Via: Web

Date Sent: 2023-12-13

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7985200

Date Received: 2023-12-11

Issue: False statements or representation

Subissue: Indicated you were committing crime by not paying debt

Consumer Complaint: I took out a credit card for XXXX. I was not working at the time but had a monthy percapita. Shortly after the pandemic hit. They told me if I didn't pay it back it would follow me for 7 years and never be able to get a loan. I tried to make payments but was unsuccessful. I also made a plea to pay what was initially owed as this is almost triple what I actually owe.

Company Response:

State: MN

Zip: 55811

Submitted Via: Web

Date Sent: 2023-12-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7984458

Date Received: 2023-12-11

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I didn't received any feedbacks and resolution from these Collection departments. I need a Debt Validation for this alleged debt.

Company Response:

State: TX

Zip: 78132

Submitted Via: Web

Date Sent: 2023-12-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7983019

Date Received: 2023-12-12

Issue: Communication tactics

Subissue: Frequent or repeated calls

Consumer Complaint: Identity Fraud and theft has apparently happened because this is not a credit account that I have ever applied for? I just recieve fraudulent bills in the mail. Then when I call to question this account and report it as fraudulent. The multiple phone calls start everyday. Along with threatening mail and everything else. This company uses every possible threatening means possible to collect fraudulent debt. They don't respond to the words of identification theft and fraud. Instead they double up on threats. This company is using a couple of hundred different phone numbers to harrase you daily from multiple areas? They are fraudulent credit preditors?

Company Response:

State: AR

Zip: 72032

Submitted Via: Web

Date Sent: 2023-12-12

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 7982113

Date Received: 2023-12-11

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: A collection company sent a letter to my friend, telling me that I need to pay a debt with {$270.00}. I never lived on that address, but I opened a credit card with that address. The company 's name is XXXX XXXX, XXXX XXXX XXXX, XXXX, CA XXXX, the account number is XXXX, the debt amount is {$270.00}, the original creditor is : XXXX XXXX XXXX XXXX

Company Response:

State: CA

Zip: 94580

Submitted Via: Web

Date Sent: 2023-12-11

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.