Date Received: 2022-05-15
Issue: Unexpected or other fees
Subissue:
Consumer Complaint: My PayPal balance was hold permanently by PayPal without knowing the reason
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-15
Issue: Fraud or scam
Subissue:
Consumer Complaint: On XX/XX/XXXX & XXXX. I placed two orders with two separate companies for products being sold on their website. I was going to use my PayPal account to pay for the purchases I was making. I was informed by both sellers that I should use the " Friends & Family " option for my payments, due to the some website transaction glitch on their end. I thought nothing suspicious at the time & made my purchases for {$280.00} from XXXX on XX/XX/XXXX. XX/XX/XXXX I was making a purchase from XXXX for {$370.00} & was informed of the " Friends & Family '' option as well. I was sent emails with my transaction purchases & given an email address to use as the recipient address for the payments. I made the transactions & sent the requested payment info to the sellers. I was informed that they would soon be processing my orders & would be sent an email with tracking # 's for the purchases. After 5 days I tried reaching out to both sellers. I got no response from either. I then contacted PayPal to report my account issues. I was informed that I was denied fraudulent status on both transactions because of the " Friends & Family '' option was used for the purchases. They never reached out to me for more information about the transactions. I saved all the back & forth emails from me and the 2 sellers as proof of the transactions being pushed as " Friends & Family ''.
Company Response:
State: TX
Zip: 76020
Submitted Via: Web
Date Sent: 2022-05-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-14
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I believe that it was a mistake to close my PayPal account. I am using my Paypal account for my online business XXXX & XXXX XXXX XXXX and selling e-books since 2021. My paypal account : ( XXXX ) has stucked funds in it that I have to withdrawn asap for emergency purposes. And I am hoping that I will get back my account and able to withdraw my funds. Thank you and Godbless. For Identity verification, I attached my Valid ID. Please see attachment.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-14
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I believe that it was a mistake to close my PayPal account. I am using my PayPal account for Receiving my payment of my online freelancing jobs since XX/XX/2020. My PayPal account : XXXX has stocked funds in it that I have to withdrawn asap for emergency purpose. And I am hoping that I will get back my account and able to withdraw my funds. Thank you and XXXX bless. For Identify verification, I attached my Valid ID. Please see attachment.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-14
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: Date : XX/XX/2022 Amount : {$28.00} I tried to email PayPal and go to the message center but they just saying that i will wait for 180 days its too long and i watched XXXX review from bloggers that they also experienced that problem holding money by PayPal and then they wait but before 180 days payment got their money saying that its for the fee for the damage caused. i really need the money for emergency purpose thank you.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-14
Issue: Other service problem
Subissue:
Consumer Complaint: My hold balance is XXXX in XXXX, i received XXXX in XXXX From paypal, i received payment from online tutorial on XX/XX/2022 XXXX
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-14
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I believe that it was a mistake to close my PayPal account.I am using my PayPal account for my online business as selling e-book customer pay me using my PayPal account since 2020.My PayPal account : XXXX has stucked funds in it that I have to withdrawn asap for emergency purposes.And I am hoping that I will get back my account and able to withdraw my funds.Thank you and Godbless.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-14
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: The close my account with out any reason
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-14
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: They limit my account permanently.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2022-05-14
Issue: Managing, opening, or closing your mobile wallet account
Subissue:
Consumer Complaint: I believe that it was mistake to close my PayPal account. I am using my PayPal account for my online business and digital marketing Since XX/XX/2021 when the time of pandemic a rise and the lockdown in our area was implement. My PayPal account ( XXXX ) has stucked funds in it that I have to withdrawn asap for emergency purposes. And I am hoping that I will get back my account and able to withdraw my funds. Thank you and God bless.
Company Response:
State:
Zip: XXXXX
Submitted Via: Web
Date Sent: 2022-05-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A