Date Received: 2017-06-06
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: This matter refers to CFPB Case Number XXXX and inappropriate CFPB closing the file by notifying me that i : had received an answer from Nationstar Mortgage LLC when i : did not. Today, XX/XX/XXXX, i : received a canned and inappropriate answer and subsequent repeated misconduct by the alleged attorney XXXX XXXX XXXX XXXX 's fraud on CFPB as a government body. Please take notice that XXXX XXXX has incorrectly cited that my complaint has been addressed in previous court decisions. For number of independent reasons, this is a false and fraudulent assertion which mr. attorney is well aware of those fraudulent misrepresentation which are in part elucidated below : 1. CFPB must sanction this attorney 's misconduct as a matter of law based on the following facts : 2. Page 47 of the document that XXXX XXXX XXXX send me, is Instrument Number XXXX which reads as follows and is a nullity as a matter of law, see attachment, Nationstar in this instrument number XXXX has attempted to transfer the security out of a closed trust that closed in XX/XX/XXXX( see attached exhibit as evidence of the closed trust ) to Nationstar. Nationstar, then in instrument number XXXX, ( on page 48 of the instrument that XXXX send to me ) attempts falsely to reinsert the security back into the closed trust that closed in XX/XX/XXXXwhich is clearly in clear violation of Internal Revenue Code 860 ( f ), ( g ) and ( d ) and are ultra vires acts. 3. Ultra vires acts means that trusts were acting outside of their own by la ws. Pretender lenders entered into a complex series of transactions to avail themselves of significant tax benefits. Another purpose of the structure was to create bankruptcy remoteness. A critical part of securitization is to establish that the trusts assets are bankruptcy remote, meaning that they could not be claimed by the bankruptcy estate of an upstream transferor of the assets. Congressional Oversight Panel, XXXX Oversight Report Examining the Consequences of Mortgage Irregularities for Financial Stability and Foreclosure Mitigation at n. 35 ( 2010 ). It is against public policy to permit companies such as NATIONSTAR, XXXX XXXX XXXX as trustee and others to violate their own representations to the public, CFPB and to the Government without consequence. 4. Stated differently, CFPB will be aiding and abetting these companies to continue with their money laundering and XXXX scheme, since there was no loan to me from any of the these fictitious entities if no remedy is availed to me and to all others in the fake trust indentified in CFPB Case Number XXXX also attached. Such a result would not promote the interests of the CFPB.
5. None of my court actions passed the motion the dismiss, inappropriately and incorrectly, therefore none of my declarations and exhibits in CFPB Case Number XXXX, were discussed or addressed in any court. 6. None of the courts that Mr. attorney cited, had or have jurisdiction, because they all were bribed based on facts on records, at USDC, in state court, in XXXX District court of Appeals and in the XXXX Circuit court of Appeals. Again, based on facts on records, those judges were bribed. 7. Here are some additional courteousy evidence to CFPB : attached are true and correct copies of first pages of two instruments filed in county of XXXX XXXX Recorder 's Office, namely : A ) Instrument Number XXXX which is a lease agreement between judge XXXX XXXX XXXX 's husband associate justice XXXX and XXXX University, and i : request that the court take mandatory judicial notice of all evidence presented to CFPB under Fed. Rule 201 ( d ). Pursuant to Fed. Rule 201 ( e ) ; And, B ) Instrument Number XXXX which is Deed of Trust where XXXX XXXX XXXX XXXX is the grantee and judge XXXX and her husband associate justice XXXX or their so called trust are the Grantor. As it is evident before CFPB, Judge XXXX and associate justice XXXX have obtained bribes of {>= $1,000,000} labeled as " loans '' on a leased property, which is clearly violation of Title 18 USC 1346. 8. Therefore, as it is evident before CFPB, judge XXXX XXXX XXXX not only obtained bribes labeled as " loans '' on a leased property but also XXXX while obtaining bribes labeled as " loans '' on terms that are not available to the public, also violated XXXX XXXX loan limits. In XX/XX/XXXX ( attached instrument Number XXXX ) when judge XXXX XXXX XXXX obtained her bribe labeled as a " loan '', the XXXX XXXX Loan limit was {$410000.00}, however, judge XXXX received more than XXXX XXXX of bribe labeled as a loan on terms that are not available to the public on a leased property which surpassed the XXXX XXXX Loan Limits by ~ 4 folds. How can judge XXXX rebut these facts? lower court 's judge XXXX has been cut red handed and can no longer be a public official with all these baggage, 18 U.S. Code 201 - Bribery of public officials and witnesses. 9. Based on facts on records obtained from the government following Petitioner 's demand under FOIA, Judge XXXX XXXX XXXX ( lower court judge ) received bribes of {$120000.00} as of XX/XX/XXXX, and judge XXXX XXXX XXXX received bribes of {$66000.00} as of XX/XX/XXXXfrom COUNTY OF XXXX XXXX while taking official actions. 10. Attorneys from XXXX XXXX XXXX XXXX brought the matter that the County Court judges were bribed and corrupt back to court in XX/XX/XXXX. In this case known as XXXX XXXX the three judge appellate court once again ruled in favor of XXXX, saying that the counties were violating state law. The appellate judges stated : The bottom line : Sec Section 68220 subdivision ( a ) plainly requires any county paying its judges supplemental benefits as of XX/XX/XXXX to continue to pay its judges supplemental benefits, including all judges who took office afterXX/XX/XXXX albeit subject to the right of the county in the first two sentences of subdivision ( b ) to terminate those benefits after specified notice. The county has no choice and no discretion to fix judicial compensation, which has thus been prescribed by the Legislature. The opt-out provisions of the first two sentences of subdivision ( b ) provide the only choice a county has in that situation, and even then theres no fixing of compensation, just a choice to pay the prescribed amount or not to pay any supplemental compensation at all. XXXX XXXX shifted the dynamic. The burden is now on the judges including the administrative judges at CFPB, the Clerk and its deputies, the counties, the local courts, the U.S. Attorney General, the State Legislature, the State Attorney General, the District Attorneys, the Commission on Judicial Performance and the Supreme Court and others to enforce the law. Not only all the orders issued by these bribed judges are void as a matter of law at XXXX, Id but also the Superior Court judges must either give back all the monies received since XX/XX/XXXX if such were above the annual XX/XX/XXXX level, or the judges and the counties , county supervisors, local courts and presiding judges and employees of both face criminal prosecution on both the state [ California Penal Code Sections 96.5 and 182 ( a ) ( 5 ) ] and federal level [ 18 U.S.C. Section 1346 ]. Additionally, the judges may be impeached by the State Assembly and convicted by the State Senate for misconduct in office. Further, the judges may be removed from office by the Commission on Judicial Performance and the California Supreme Court for taking illegal payments. The question now is will these individuals and entities fulfill their obligations? judicial bribery while taking official actions, violation of 18 USC 1346. 11. Moreover, these judges have been acting in complete defiance of enacted California and Federal Laws, to wit : 12 CFR 226.15 d, ( 1 ), ( 2 ), and ( 3 ), TILA at 1635 et. seq., Reg Z. by Federal Reserve, and SCOTUS SCOTUS unanimous decision in XXXX XXXX XXXX XXXX XXXX XXXX., 729 F. 3d 1092 ( 8th Cir. 2013 ), cert. granted, 82 U.S.L.W. 3366 ( U.S. XX/XX/XXXX ) ( Docket No. XXXX, SCOTUS Unanimous decision XX/XX/XXXX, Author : Justice XXXX ) since i : already have my non judicial judgment at TILA 1635 et seq. and CFPB must zealously protect my legal rights at TILA, Id. 12. The biggest mistake lawyers make is jumping into the middle of a fact pattern instead of starting at the beginning. Most foreclosures involve trusts at some point in the chain. And most trust, just like the fake trust identified here, do not exist as " legal persons ''. Without a legal person there can be no " jural act. '' Hence the Court lacks and lacked jurisdiction to perform any act other than the ministerial act of dismissing the foreclosure action in judicial states or striking the substitution of trustee, the notice of default and the notice of sale in non-judicial states as a matter of law. 13. Any recorded document involving a nonexistent legal person should also be removed from the county records. 14. The fact is that many trusts do not exist as " legal persons. '' just like the fake trust indentified that had no money to pay to pay for anything and was never formed properly. The drafting of an instrument declaring the intent to create a trust does not create a trust until it is signed by a trustor. 15. A trust instrument that relies upon the attachment of exhibits does not create a trust until the exhibits are attached. 16. The signing of a trust instrument with all the necessary exhibits attached does not create a trust with legal standing to do anything until assets are transferred into the trust. 17. The alleged trust instruments relied upon by foreclosing parties ( complete strangers to the alleged financial transactions ) are unsigned. They never had all the exhibits attached, the most important of which of course would be the alleged mortgage loan schedule. And the fake REMIC trusts never, based on facts on records send to CFPB, contained any assets or loans. 18. The reason is quite simple. The pretender lenders never intended to use any of the trusts except as window dressing to cover their actual activities, which is money laundering and XXXX schemes. 19. The pretender lenders have been relying on misdirection in order to get CFPB and others to take the trust seriously. 20. Since the alleged trust was never completely and legally formed, it does not and did not exist as a legal person. This is a jurisdictional issue that can not be waived or ignored by any court. Since the trust does not exist and did not exist as a legal person then it does not have any of the rights claimed by Mr. attorney XXXX purporting to represent the alleged trust. It might just as well be XXXX XXXX a fictional character. And anyone who derives their authority from XXXX XXXX, has nothing -- - no rights, powers or obligations except the obligation to represent facts and arguments that are true to the best of the lawyer 's knowledge and belief. 21. All of this is well-known to foreclosure mills and XXXX XXXX XXXX. Instead of refusing to act on blatantly invalid void documents and instructions, XXXX proceed because he gets paid to proceed. If XXXX did n't proceed, XXXX would n't get paid. And they would lose a 5 star client. 22. By the admission of XXXX, the alleged trust is and was empty and never had any assets, no other evidence exists to the contrary. 23. CFPB is requested to send safe harbor letters ( frivolous litigation ) that would require both the attorney XXXX and his nonexistent client to pay fees for defending a completely bogus action. 24. The problem is not just that the real party in interest has not been named. The problem is that there is no party entitled to perform any legal act. Hence the jurisdiction of all courts are completely absent ; and any action taken by any of those courts as though the trust existed, is completely void and without any statutory or constitutional authority. 25. This is not a tactical objection in order to obtain a " free house '' for me. It is a direct challenge to all court 's authority to take any action other than issuing a summary judgment and payment of my damages. And it is an invitation to CFPB to take a close a look at foreclosure mills as they do to the low hanging fruit of solo foreclosure defense lawyers who get charged with " foreclosure rescue schemes. ''Company Response:
State: CA
Zip: 95070
Submitted Via: Web
Date Sent: 2017-06-06
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-05
Issue: Trouble during payment process
Subissue:
Consumer Complaint: Compliant filed against : Nationstar Mortgage LLC XXXX address : XXXX XXXX XXXX XXXX , XXXX TX XXXX I 'm a debt holder of mortgage with Nationstar. Nationstar changed my address of correspondence without consent, mailed notices to wrong a ddress & irrevocably added forced escrow onto the property for the life of the loan without consent in XXXX XXXX . Upon bringing this up to customer service on more than XXXX instances over last 3 months, Nationstar fail to follow-thru despite repeated calls/requests. I 've sent all proof and related items as requested but there has not been a follow-up from Nationstar. Financial loss : Nationstar forcefully e scrowed my mortgage which triggered me to buy an expensive insurance. This has caused grave financial hardship to me, not to mention hours of time away from work in dealing with customer service on the phone.
Company Response:
State: CA
Zip: 92602
Submitted Via: Web
Date Sent: 2017-06-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-05
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: We have been working on a modification with Nationstar for over three years. We hired a lawyer for a lawsuit against them, but every complaint against them was dropped for different reasons. Nationstar has been impossible to work with, always a different " point of contact ''. There have probably been at least 15 different ones, none of whom EVER knew anything about our loan. I always had to tell all my information every time. That 's why we hired a lawyer to help us. Through an outside contact, we have filed many modification packages. They were all turned down for one reason or another. We were only asking them to put the arrears as a balloon payment at the end of the mortgage, give us a 30 year loan and keep the interest at 3 1/2 % instead of the 5 % it was going up to. They would offer NOTHING even though no one has ever lived in this house but the XXXX family since it was built in XXXX. My husband grew up here and after his father died, we moved here in XX/XX/XXXX
My husband will be XXXX XXXX XXXX this year and he has XXXX XXXX XXXX XXXX. He is weak and having to leave this home would do him in. I ca n't imagine how he would survive it. Our grandchildren live very close and are home several times during the week, playing in the front yard. It is our home. Seventy-five years of memories are here. It would be impossible to move out. We also make extra money by renting our a back house and we would lose this source of income if we had to leave. I just do n't understand how a company, no matter how impersonal, could be so cruel. We are still trying to get a low-cost mortgage with interest only for five or 10 years or a reverse mortgage. The reverse mortgage would be ideal except that Nationstar has run the mortgage from {$870000.00} to over {$1.00} million. So of course we could pay over {$200000.00} to bring the mortgage current, but then we would have to begin making payments of {$5500.00} a month which we ca n't afford. This could all have been handled quickly by Nationstar in a couple of months, but they 've stalled and stalled and run up all this overages which I do n't think are all legitimate but I have no way of finding out. In the past three. Plus years, we have paid money we did n't really have to our lawyers ( who have been very fair and very supportive ) and are basically worse off than when we started. I just ca n't believe there is n't a solution to this. The truth is we ca n't possibly afford to move out. Is there really a company who would put a couple who are XXXX and XXXX years old out f their home? Apparently!! I believe this is elder abuse in some form. I think Nationstar will do anything to get our home and they do n't care about the consequences.Company Response:
State: CA
Zip: 916XX
Submitted Via: Web
Date Sent: 2017-06-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-04
Issue: Attempts to collect debt not owed
Subissue: Debt was already discharged in bankruptcy and is no longer owed
Consumer Complaint: In XX/XX/XXXX my Bankruptcy was discharged in the Federal Court in XXXX XXXX. Included in the bankruptcy was a mortgage on a piece of property located in XXXX, XXXX which we did not retain. The Mortgage company ( Nationstar Mortgage ) filed for foreclosure in XXXX, the district court in XXXX, XXXX dismissed the case finding the Mortgage company had engaged in illegal lending practices. In XXXX Nationstar mortgage sold the mortgage to XXXX XXXX XXXX, this this point to date XXXX continued calling me and sending me letters stating that I owed them this money, I explained that this was discharged in bankruptcy and request that they do not contact me on this no longer, They have called me no less then 30 times and continue to call, I have also found that they have placed derogatory items on my credit report causing me to be turned down for recent loans. How can they continue to do this after the item was discharged in bankruptcy, I understand that the original lender had the right to foreclose, it has be 7 years and 120 days since I stop making payments to the original lender.
Company Response:
State: SD
Zip: 57401
Submitted Via: Web
Date Sent: 2017-06-04
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-02
Issue: Trouble during payment process
Subissue:
Consumer Complaint: my 30 year fixed harp mortgage changed from {$750.00} monthly to over {$2000.00}. I was sent a higher mortgage payment in XX/XX/XXXX and when i called, they said that my insurance or taxes must have gone up, raising my escrow but after checking with both i was told no, the escrow was to remain the same. I continue to receive 2 phone calls a day from Nationstar mortgage, continue to receive letters with increased monthly mortgage payments plus late fees and have attempted to speak with them on the phone to no avail. One person whom I spoke with said that the mortgage company must have applied a mortgage i sent in in XX/XX/XXXX to principle rather than a payment and I tried to tell her that I did not intend this to happen and no one contacted me. This phone call took place inXX/XX/XXXX. I get phone calls at XXXX XXXX every XXXX ( I work XXXX until after XXXX so this is early for me and wakes me up every XXXX ) then they call me again in the afternoon when I am work and ca n't talk to them ... ..customer service is manned by " English as a second language '' people and ca n't understand the issue, reading me a script which does n't help. I have been working on this for over a year ... .please help.
Company Response:
State: WA
Zip: 98273
Submitted Via: Web
Date Sent: 2017-06-05
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-02
Issue: Trouble during payment process
Subissue:
Consumer Complaint: Having completed the required three-month trial payment period,XX/XX/XXXX-XX/XX/XXXX, on XX/XX/XXXX we received an acceptance/eligibility letter from Nationstar Mortgage for a Home Affordable Modification on our mortgage. We completed and returned the agreement in the pre-paid envelope by the designated date of XX/XX/XXXX. Receipt of documents were confirmed and we continued payments -- the first new monthly payment for XXXX ( continuation of trial payments ) of {$1500.00} @ 3 % interest for 483 payments and made XX/XX/XXXX's monthly payment ( monthly principal/ & interest payment amount {$850.00} ; monthly escrow payment amount {$660.00} ). On XX/XX/XXXX we received another modification agreement with change in the " new money '' from {$100000.00} to {$74000.00} ; the monthly payment changed to {$1500.00} @ 3 % Interest for 480 months. We called Nationstar and spoke to XXXX XXXX questioning new modification documents AND as to why on their website on my login page there was message " Your account is not eligible to make payments. Please call us ... '' XXXX XXXX said that Nationstar was " re-doing the modification '' and that I after I signed new agreement, payments would be accepted. We signed the new modification agreement and returned them within the designated time frame. We called Nationstar weekly and were told they were working to correct some errors " they had made ''. We checked our account on their website several times during the week and saw the same message " Your account is not eligible to make payments. Please call us ... '' which we continued to do.
On XX/XX/XXXX we received a letter ( dated XX/XX/XXXX ) informing us that we had been denied HAMP 1 Tier as we 've " ... exceeded allowable number of modifications ... '' and HAMP Tier ll was declined because " ... offer not accepted by borrower/request withdrawn ... '' This is not true. It also states we did not make trial payments which is not true! They are now asking for money ( {$61000.00} ) that according to modification agreement was rolled back into loan.Company Response:
State: IL
Zip: 60411
Submitted Via: Web
Date Sent: 2017-06-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-02
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: The lender has failed to respond to our QWR and Notice of error request sent and are proceeding to sale set for X/X/17 - the lender is in violation of regulati on X-12 USC 2605 ( e ) ( 1 ) and t he clients right to counsel.
Company Response:
State: GA
Zip: 30815
Submitted Via: Web
Date Sent: 2017-06-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-02
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: I have a big problem with the holder of my mortgage lo an Nationstar. I had been approved for a loan modification while my loan was with XXXX XXXX XXXX and had already begun making payments when the loan was sold to Nationstar. I spoke with Nationstar and they told me they would honor the approved modification. After making a few payments to Nationstar, they told me they were not going to honor the modification and that I had to start over and go through Nationstar to get approved. They sent my payments back to me. Now I have spent over two years trying to get this straightened out with Nationstar. They are completely unorganized and their customer service is terrible. They never should have gone back on their word and refused to honor the modification. It was already signed and completed, I think their ac tions are illegal.
I bought my home in XXXX and refinanced into a predatory adjustable rate mortgage in XXXX . The interest rate could go as high as 11.87 % and there was a two-year prepayment penalty on this loan. I have had steady employment working as a XXXX for over 30 years so even with the bad loan I was able to make the payments as agreed. In XXXX I discovered that my wife ( now ex-wife ) had been stealing money from me and was not sending in the mortgage payment each month. This created a major problem and led to divorce. At that time I reached out to XXXX XXXX XXXX to resolve this issue and went through the process and was approved for a modification. I completed the paperwork and began making the paym ents. Shortly after receiving the modification the loan was transferred to Nationstar. Their agents told me that Nationstar would honor the approval ( I BELIEVE THEY ARE REQUIRED TO HONOR THE APPROVAL ) and I thought I was all set. A few months later Nationstar told me that they would NOT honor the approval and told me that I would have to go through the process AGAIN with Nationstar. Then they sent my payments back to me. I have literally spent the last two years trying to get this straightened out, and I went from an approved modification to a sale date in a few months. This is wrong. I want to file a formal complaint against Nationstar.Company Response:
State: PA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2017-06-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-01
Issue: Trouble during payment process
Subissue:
Consumer Complaint: How after the last lawsuit they had against them, they still can continue to scam people out of their hard earned money and get away with it!!!???? I am apologizing now for the long post, but sadly this is just part of the issues I 've dealt with this company, just so you can get an idea of what myself and 1000 's of others seem to be also dealing with, according to all the complaints against them. Prior to this problem in the last year, my wife and I have had a 100 % perfect payment history rating over the last 40 years of our life and a credit score of about XXXX. Now thanks to Nationstar, they have ruined my credit and business. I ca n't refinance my current mortgages or get any news ones, because of this SCAM OF A COMPANY. I XXXX XXXX and XXXX XXXX XXXX and also have investment properties I currently am paying for, with no issues of course. Then there comes Nationstar, CAUSING PEOPLE NOTHING BUT HEADACHES!!!
I have had over a dozen mortgages in my lifetime, 3 mortgages currently, ( One of which is Nationstar sadly ) several personal loans, credit cards, auto loans and more and have never ever once missed a single payment with any of these companies. SOMEHOW, EXCEPT OF COURSE NATIONSTAR..?? I purchased a home in XXXX and it was sold within a month and bought by Nationstar. Since they have taken over, I have had nothing but problems with them causing me so much money in fees, it makes me sick to think about. The last year has been the worse with them, from them holding my payments that were made, saying they have n't received them, or every person telling me something different, or telling me I have to speak with my assigned loan specialist XXXX XXXX ( WHO NEVER RETURNS ANY CALLS!! ), to putting me in a loan modification that I did n't even want to do, to using my so called NOT received monthly payments and applying them to fees being applied on my account, that ca n't be explained, by anyone of course, but by XXXX. I 've showed proof of payments, that they say were n't received and of course I was incorrect. Then the next person I speak to, says something different and tells me there is money ( Several months worth of payments ), that have n't been applied yet, but needs to do some research to find out why. She ca n't get answers for me, but says I need to again reach out to XXXX, who never calls back to get it figured out. I called back again and the next person says Oh, I see you were short {$.00} ( Yes, that 's correct XXXX XXXX cents ) and since a full payment was n't made, your payment has n't been applied. I then make this missing {$.00} payment, that my automatic payment somehow did n't make correctly, and it still does n't get applied. Making me late, yet another month of course, because now it 's the XX/XX/XXXX and the next month 's payment is due on the XXXX. I ended up paying the next month 's regular payment around the XXXX of {$1300.00} and all of the sudden, 4 prior month 's payments posted to my account..???? I call and ask what the heck is going on and they said, because I am in a loan modification, payments had to be a complete full modified payments and not partial payments, so payments were n't being applied and were sitting in an account. So when the {$.00} was short and I made the payment of the difference, they did n't apply the payment, because it was n't one full required modified payment. 2 months that they had received prior, went towards more fees, not the loan, over $ 3k!!! If you are confused at this point, DO N'T WORRY.. SO AM!! The modified payment, I did n't even want, but was somehow on, even without signing any papers. They told my daughter I had to do it in order to get my loan current or pay $ XXXX??. They spoke to my daughter who lives in the house. She was trying to figure out for us where the money is, from the payments that were made every month, is going and that she does n't have $ XXXX to get caught up, as she 's already been making her payments each month and does n't have extra money to pay 9 months of payments again all at once?? So, they ask what her household income is, not mine, the person on loan and apparently used that to decide, that we could do a modification, even though she told them, it 's not her loan, it 's my parents. They say oh it 's ok, it 's the address on the loans household income, so that is fine. I received the papers, asking me to sign the new loan documents, after they spoke with her. UMMM NO!!! I AM NOT SIGNING FRAUDLANT PAPERS, SO YOU CAN USE IT AGAINST ME LATER AND SAY I LIED AND TAKE MY DAUGHTERS HOME!!!! ..WHAT THE ACTUAL XXXX XXXX XXXX XXXX? Now, I am back to dealing with them and figuring out what is needed to get removed from the modification loan ( that again I did n't even sign papers to be on ) and caught up on regular payments. At this point, I plan to deal with the issues later, so I do n't get further behind and lose this house, because at this point it was in foreclosure status. I ask for an EXACT amount to be paid including fees, that will catch us up completely. They give me an amount of about {$9700.00} still, this is including money they still have in an account, not applied yet. XXXX???? You 've had my money for months, but were n't applying it and are just purposely not applying it, so you can charge me fees and take my money.? Anyhow, they send me a document, showing an amount they said I needed to pay to get caught up and be completely current, including any fees owed!! I go to my bank and WIRE them the EXACT AMOUNT TO THE PENNY, they said was owed. It gets applied and the next day it says I still owe another {$1400.00} or so in fees, that were n't included in the document. WAIT WHAT?? NOT GON NA HAPPEN!! I am finally showing current on my account, after fighting for almost a year now, however my statements still stay I owe more fees. I refuse to pay anymore fees, since I have a document of them telling me what needed to be paid to be current. It should n't be my fault they did n't give the correct number?? I am still working with them to get the fees removed, but have n't had any luck yet, but at least my loan is showing current now. OH, THE BEST PART. XXXX FINALLY CALLS AFTER 7 MONTHS AND SAYS, I WAS JUST MAKING SURE EVERYTHING GOT RESOLVED FOR YOU? REALLY???? THEY ARE A SCAM!Company Response:
State: MN
Zip: 55410
Submitted Via: Web
Date Sent: 2017-06-01
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2017-06-02
Issue: Struggling to pay mortgage
Subissue:
Consumer Complaint: My predatory negative amortization mortgage loan has been a problem since the day I was coerced into signing the loan documents. My current issue is with the current servicer, Nationstar who is moving to sell my home despite the fact that we have ample resources to afford a reasonable payment. We had engaged in a review for modification with Nationstar in the past and the file had moved into the underwriting stage when Nationstar set a foreclosure sale date. This is dual tracking and it is illegal, and due to this sale date our review was never completed. We now have a foreclosure sale date on XX/XX/XXXX , despite the fact that Nationstar has never offered us the option of mediation as required by Nevada law.
I bought my home in XXXX and was convinced that it would be in my best interests to refinance into a pick a payment loan in XXXX . I was told this was the best way to get the lowest payment, but none of the other negative features of this type of loan were explained to me. I was not aware that if I paid the minimum payment that the balance would go upI was not aware that the interest rate could begin adjusting the month after the loan was writtenI was not aware that if the loan recast that my mortgage payment would essentially double. Not long after refinancing into this loan I injured XXXX XXXX XXXX XXXX and was unable to run my XXXX XXXX during the recovery. I owned 6 rental properties at that time and was living off the rents from these investment homes. However, when the market crashed and the real estate values tanked things began turning for the worse and I eventually ended up losing all the investment properties. It was a snowball effect and it led to the initial defaulting on the subject property mortgage. Due to the declining market and the loss of value in our home we decided to do a short sale. We attempted to engage with XXXX XXXX XXXX XXXX for the short sale on 5 different occasions with 5 different submitted offers. We never made any headway and out of frustration eventually pulled the property off the market. Over the next couple of years we dug ourselves out of our hole. My XXXX XXXX began thriving and my wife was working as well selling insurance. We reached out to apply for a loan modification and began the process and were told that we were in review with the underwriter. However, that same week we were notified that a foreclosure sale date had been set for the property. This is dual tracking ; it is illegal and it proves that Nationstar is acting in bad faith. XXXX XXXX XXXX XXXX also called Negative Amortization loans no longer exist because of their predatory nature. Additionally, state AGs in more than one state went after XXXX XXXX XXXX / XXXX as well as XXXX XXXX / XXXX / XXXX XXXX for their reckless and deceptive lending practices relating to these loans. In each of those cases the lender settledsettlement terms included loan modifications with lower payments and lower rates with fixed terms, as well as principal forgiveness in many instances. We are seeking a similar workout. Nationstar received over {$500.00} million dollars in government bailout funds, where is our workout?? We have more than enough income to afford a reasonable payment and want to settle this matterCompany Response:
State: NV
Zip: 89052
Submitted Via: Web
Date Sent: 2017-06-02
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A