Date Received: 2017-01-11
Issue: Cont'd attempts collect debt not owed
Subissue: Debt was paid
Consumer Complaint: this is a cable bill that was CANCELED and paid with all equiptment returned undamaged. I told them repeatedly that the equiptment was returned at the corporate location drop off. They are billing me for 2 cable boxes that were returned. The final bill was paid and come to find out that the debt was RESOLD after it was resloved and paid. I have asked repeatedly to remove the negative marks and the hits for my credit score and I was told they will continue to call until I pay it over again. Then I was in tears and the lady laughed and hung up on me. This was paid in XX/XX/2015 along with 4 other debts.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: FL
Zip: XXXXX
Submitted Via: Web
Date Sent: 2017-01-11
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: No
Date Received: 2017-01-10
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: I continually get phone calls from a collection company that does not leave a message but calls almost daily. We once called them to tell them who we are and that XXXX have no unpaid debts and still get calls at all hours.
Company Response: Company believes the complaint is the result of a misunderstanding
State: GA
Zip: 31024
Submitted Via: Web
Date Sent: 2017-02-21
Company Response to Consumer: Closed
Timely Response: Yes
Consumer Disputed: No
Date Received: 2017-01-11
Issue: Incorrect information on credit report
Subissue: Information is not mine
Consumer Complaint: There are XXXX overdue debs that have been transferred or assigned to an collection agencies Enhanced Recovery Corp XXXX and reported to XXXX and XXXX. As per information provided from credit report agencies accounts were opened at XXXX Florida USA and I NEVER live there nor have any address overthere. All my life and my credit experiences have been in XXXX XXXX. There must be a fraudulent request for credit on my behalf. Please correct that information which is affecting my credit scores and reports. Thanks
Company Response: Company believes it acted appropriately as authorized by contract or law
State: PR
Zip: 00646
Submitted Via: Web
Date Sent: 2017-01-18
Company Response to Consumer: Closed
Timely Response: Yes
Consumer Disputed: No
Date Received: 2017-01-10
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: I have been called repeatedly for at least 6 months by a caller ID identifying itself as XXXX, NJ and a phone number. I never picked up as know no one in XXXX. Today they called and left a message : '' Hello we have a message from ERC. This is a call from a debt collector. Please call XXXX and provide the following reference number XXXX. Thank you. '' I think this is a scam as I have no bad debt. I just got my XXXX free credit reports that I am allowed per year and none say anything about any collections due. I am worried that they may damage my credit so I want you to get them to realize they are wrong and to leave me alone. Thank you for any help. I will also put a free fraud alert with one of the credit reporting companies so that they will share that to the other XXXX. Cheers, XXXX XXXX PS I am also on the Federal Do Not Call List so they are in violation for that too.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: NY
Zip: 10952
Submitted Via: Web
Date Sent: 2017-01-10
Company Response to Consumer: Closed
Timely Response: Yes
Consumer Disputed: Yes
Date Received: 2017-01-08
Issue: Cont'd attempts collect debt not owed
Subissue: Debt resulted from identity theft
Consumer Complaint: I was a victim of identity theft and noticed a collection from ENHANCED RECOVERY CORP I 've attempted to dispute multiple times however no response on their end. Not sure what else to do. Police department told me to contact the federal trade commision which I wrote a formal complaint against ENHANCED RECOVERY CORP in regards to this matter. The FTC also instructed me to complete a id theft affidavit through identity XXXX. Attached is my document. Thank you
Company Response: Company believes it acted appropriately as authorized by contract or law
State: TX
Zip: 77449
Submitted Via: Web
Date Sent: 2017-01-08
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: No
Date Received: 2017-01-07
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: My identity was stolen
Company Response: Company believes it acted appropriately as authorized by contract or law
State: CA
Zip: 94603
Submitted Via: Web
Date Sent: 2017-01-10
Company Response to Consumer: Closed
Timely Response: Yes
Consumer Disputed: No
Date Received: 2017-01-07
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: I did not owe the debt and it was disputed on my credit by XXXX. It is no longer owed but a different collector is requesting the debt.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: CA
Zip: 90026
Submitted Via: Web
Date Sent: 2017-01-07
Company Response to Consumer: Closed
Timely Response: Yes
Consumer Disputed: No
Date Received: 2017-01-07
Issue: Cont'd attempts collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I contacted Enhanced Recovery Corp on XX/XX/2016 and paid my debt in full. Over 60 days has passed and they have not reported to XXXX that the account has been resolved.
Company Response: Company believes complaint is the result of an isolated error
State: IL
Zip: 60612
Submitted Via: Web
Date Sent: 2017-01-07
Company Response to Consumer: Closed
Timely Response: Yes
Consumer Disputed: No
Date Received: 2017-01-05
Issue: Cont'd attempts collect debt not owed
Subissue: Debt is not mine
Consumer Complaint: A collections report keeps appearing on my Credit Report for a debt that is not mine and I am never notified of the debt until it appears on my Credit Report.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: MN
Zip: 56301
Submitted Via: Web
Date Sent: 2017-01-05
Company Response to Consumer: Closed
Timely Response: Yes
Consumer Disputed: No
Date Received: 2017-01-05
Issue: Incorrect information on credit report
Subissue: Information is not mine
Consumer Complaint: Debt reported is not mines. Account not verified.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: CA
Zip: 90242
Submitted Via: Web
Date Sent: 2017-01-09
Company Response to Consumer: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: No