Date Received: 2020-02-21
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: I never had an account with this company this is not my debt I have taken in my driver 's license and disputed it multiple times and it still showing up on all three reports.
Company Response:
State: CA
Zip: XXXXX
Submitted Via: Web
Date Sent: 2020-02-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-21
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: I have the transcript from XXXX stating I had fulfilled my debt obligation to them. I then attached the transcript to a letter from my attorney, which was mailed to the company with no response or acknowledgement.
Company Response:
State: HI
Zip: 96818
Submitted Via: Web
Date Sent: 2020-02-21
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-20
Issue: Communication tactics
Subissue: Frequent or repeated calls
Consumer Complaint: Ive been contacted by ERC telephonically but they will not identify the supposed debt without me providing them with information. To my knowledge I have no outstanding accounts. I was contacted by them some months ago but they had my phone number and address and a different name. I advised them of this and now the calls are starting again but I havent received any written communication so that I can assess the validity.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: MD
Zip: 20748
Submitted Via: Web
Date Sent: 2020-02-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-20
Issue: Written notification about debt
Subissue: Didn't receive notice of right to dispute
Consumer Complaint: This collection company has reported to XXXX XXXX of a collection accounr. It says original creditor is XXXX XXXX. I had att in 2016 and returned my equipment as instructed at ups store and received receipt. This collector has never sent me anything and the only way i found out about this is by XXXX XXXX alert. Collection co on my XXXX report Enhanced recovery co XXXX, fl XXXX
Company Response: Company believes it acted appropriately as authorized by contract or law
State: TX
Zip: 78750
Submitted Via: Web
Date Sent: 2020-02-20
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-19
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: there is fraudulent information on my credit report that I had no knowledge of it being on my credit report I would like these items to be removed off my credit because its effecting my credit
Company Response:
State: NY
Zip: 115XX
Submitted Via: Web
Date Sent: 2020-02-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-17
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I do not have any information of the source of this claim
Company Response: Company believes it acted appropriately as authorized by contract or law
State: MD
Zip: 20904
Submitted Via: Web
Date Sent: 2020-02-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-17
Issue: Incorrect information on your report
Subissue: Old information reappears or never goes away
Consumer Complaint: I was contacted by XXXX XXXX XXXX, the issue is that I dont have a contract with this company hence I should not be harrassed the way I have been for weeks now.
Company Response:
State: NJ
Zip: 07055
Submitted Via: Web
Date Sent: 2020-02-17
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-15
Issue: Written notification about debt
Subissue: Didn't receive enough information to verify debt
Consumer Complaint: I have no knowledge of this account it says it was opened 3 months ago XX/XX/2019 for XXXX XXXX XXXX in the amount of {$300.00} I have not had any of there services the creditor on my report is Enhanced Recovery Compan
Company Response:
State: WI
Zip: 53225
Submitted Via: Web
Date Sent: 2020-02-15
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-15
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: I have disputed this debt with this company ( Enchanced Recovery Company ) several times. It has been taken off over and over and placed back on my credit report. This company claims that I opened an account on XX/XX/2018, with XXXX. I do not have any accounts with XXXX. I did not open an account with XXXX. Please take this off my credit report. Thank You
Company Response: Company believes it acted appropriately as authorized by contract or law
State: TX
Zip: 75150
Submitted Via: Web
Date Sent: 2020-02-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2020-02-14
Issue: Threatened to contact someone or share information improperly
Subissue: Talked to a third-party about your debt
Consumer Complaint: On XX/XX/2020, a representative from ERC spoke at legnth with my spouse regarding the alleged debt they claim is owed. This is in violation of 15 U.S. Code 1692b.regarding the disclosure of a debt to a third party. I have since mailed a cease and desist letter to the company and asked for validation of the debt.
Company Response: Company believes it acted appropriately as authorized by contract or law
State: IL
Zip: 60056
Submitted Via: Web
Date Sent: 2020-02-14
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A