Date Received: 2023-06-01
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: 2017 of XXXX I had a XXXX XXXX XXXX fraudulently opened under my name. I was notified about this issue through a credit report alert stating I had a collections added to my credit report. I have contacted XXXX XXXX XXXX regarding this issue and also sent letters to each bureau disputing this information.
Company Response:
State: FL
Zip: 34639
Submitted Via: Web
Date Sent: 2023-07-07
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-30
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: I have contacted ERC debt collector ( XX/XX/XXXX ) and XXXX XXXX XXXX XXXX XX/XX/XXXX - XXXX ) multiple times disputing an item on my credit. XXXX XXXX XXXX has verified with me that they do not have record of me having any contracts with them other than a pre-paid phone, in which would not report to my credit. Even with that confirmation XXXX. I sent ERC an email to verify proof of identity towards the debt or have it removed due to fraud XXXX as well. XX/XX/XXXX was the last time i contacted ERC for an update but they are still waiting on XXXX XXXX XXXX. I am almost reaching a month of waiting for an answer about this fraud on my credit.
Company Response:
State: TX
Zip: 79706
Submitted Via: Web
Date Sent: 2023-05-30
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-26
Issue: False statements or representation
Subissue: Attempted to collect wrong amount
Consumer Complaint: ERC is reporting {$300.00} to an account not found by 2 of their employees
Company Response:
State: TX
Zip: 78240
Submitted Via: Web
Date Sent: 2023-05-26
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-27
Issue: Attempts to collect debt not owed
Subissue: Debt was result of identity theft
Consumer Complaint: ERC ( Original Creditor : XXXX XXXX XXXX ) account # XXXX, item is not mine, contacted collectors, have not responded to dispute letters, or have not sent original documents to verify debt
Company Response:
State: CA
Zip: 90062
Submitted Via: Web
Date Sent: 2023-05-27
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-25
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: Back in 2021 I closed my account with XXXX and returned all the phones. The reason I closed my account was because of their poor billing practices. I had to repeatedly call them because they were not billing me correctly. When my contact was up I switched companies. They continued to bill me. I called them repeatedly and they never cleared my account. I was even told by one of the collections people that this was typical for them. I refuse to pay them because they are so inept at billing that they didnt close my account correctly. If they do this to everyone just think how much money they can collect.
Company Response:
State: FL
Zip: 32506
Submitted Via: Web
Date Sent: 2023-05-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-25
Issue: Attempts to collect debt not owed
Subissue: Debt is not yours
Consumer Complaint: ENHANCED RECOVERY COMPANY Reported : XXXX. XXXX, XXXX XXXX XXXX {$210.00} Opened XXXX XXXX, XXXX ( 1 yr, 3 mos I have reported this account numerous times through the means of credit reporting disputes and nothing has been done about it.
Company Response:
State: UT
Zip: 847XX
Submitted Via: Web
Date Sent: 2023-05-25
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-24
Issue: Communication tactics
Subissue: Frequent or repeated calls
Consumer Complaint: Beginning on XX/XX/2023 the calls began, now I get 2 a day for someone that isn't me, they don't care! I've tried removing my number spoke with 2 reps and informed them that they have the wrong number to no avail, it just doesn't stop
Company Response:
State: CT
Zip: 06492
Submitted Via: Web
Date Sent: 2023-06-28
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-23
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: In XXXX of 2021 I notified the companies of the inaccuracy. After being notified of my credit score in XXXX, I again notified the companies of the inaccurate accounts, it is still reporting as of XXXX XXXX.
Company Response:
State: CA
Zip: 91103
Submitted Via: Web
Date Sent: 2023-05-23
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-19
Issue: Incorrect information on your report
Subissue: Information belongs to someone else
Consumer Complaint: 15 U.S. Code $ 1681c-2 a consumer reporting agency shall block the reporting of any information in the file of= a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt. lt l has been 30 days and you are in VIOLATION of this law because lam a victim of identity theft! l Please delete these items IMMEDIATELY! These accounts should not be furnished on my consumer report as they are in VIOLATION!!! Under, 15 U.S Code 1681b - Permissible purposes of consumer reports ( a ) IN GENERAL Subject to subsection ( c ) any consumer reporting agency may furnish = a consumer report under the following circumstances and no other : ( 2 ) In accordance with the WRITTEN INSTRUCTION of th consumer to whom it relates. I NEVER gave any consumer reporting agency WRITTEN CONSEN to report anything on my consumer report which violates my rights as a federal protected consumer. NO CONSENT IS IDENTITY THEFT. As a consumer I am demanding the deletion of the accounts listed IMMEDIATELY!
Company Response:
State: GA
Zip: 30315
Submitted Via: Web
Date Sent: 2023-05-19
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Date Received: 2023-05-19
Issue: Attempts to collect debt not owed
Subissue: Debt was paid
Consumer Complaint: Debt was paid in 2019
Company Response:
State: MN
Zip: 55057
Submitted Via: Web
Date Sent: 2023-06-22
Company Response to Consumer: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A