ERC


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"Products" offered by ERC with at least one, but usually more complaints:

Bank account or service - Other bank product/service
Checking or savings account - Checking account
Consumer Loan - Installment loan
Consumer Loan - Vehicle loan
Credit card -
Credit card or prepaid card - General-purpose credit card or charge card
Credit card or prepaid card - Store credit card
Credit reporting -
Credit reporting or other personal consumer reports - Credit reporting
Credit reporting or other personal consumer reports - Other personal consumer report
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report
Debt collection - Auto
Debt collection - Credit card
Debt collection - Credit card debt
Debt collection - Federal student loan
Debt collection - Federal student loan debt
Debt collection - I do not know
Debt collection - Medical
Debt collection - Medical debt
Debt collection - Non-federal student loan
Debt collection - Other (i.e. phone, health club, etc.)
Debt collection - Other debt
Debt collection - Payday loan
Debt collection - Payday loan debt
Debt collection - Telecommunications debt
Debt or credit management - Credit repair services
Money transfer, virtual currency, or money service - Debt settlement
Mortgage - Other mortgage
Other financial service - Debt settlement
Payday loan -
Payday loan, title loan, or personal loan - Installment loan
Payday loan, title loan, or personal loan - Payday loan
Payday loan, title loan, or personal loan - Personal line of credit
Prepaid card - General purpose card
Student loan - Federal student loan servicing
Student loan - Non-federal student loan

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Complaint ID: 4149332

Date Received: 2021-02-18

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: {$550.00} for XXXX has been placed on my credit incorrectly.. I do not owe this amount and I did not receive any communication about this debt.

Company Response:

State: TX

Zip: 75150

Submitted Via: Web

Date Sent: 2021-02-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4149327

Date Received: 2021-02-18

Issue: Incorrect information on your report

Subissue: Account status incorrect

Consumer Complaint: I have contacted them about the fraudulently opened account and they havent responded this is and injustice that these companies can put anything on your report thats not valid and I want this remove immediately this is disrespectful and tasteless

Company Response:

State: OH

Zip: 44105

Submitted Via: Web

Date Sent: 2021-02-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4148564

Date Received: 2021-02-18

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have filed a dispute in regard to the incorrect items on my credit report. It has been over 30 days and I have not received any investigation results.

Company Response:

State: NY

Zip: 142XX

Submitted Via: Web

Date Sent: 2021-02-18

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4146234

Date Received: 2021-02-17

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: I am a victim of identity theft. Due to the Corona Virus Pandemic, we are all facing which has me sitting still at home and I saw the recent news about the multiple XXXX Data breaches. I decided to look at my credit reports from the 3 major credit bureaus and found that someone had used my Identity. I have no idea how the theft took place. I also have no knowledge of any suspects. I did not receive any money, goods, or services as a result of identity theft. I contacted the Credit Bureau and told me to file an Identity Theft Report which I am doing. I appreciate your effort in getting this matter resolved. Thank you. Please let me know if you need any other information from me to block this information from my credit report. Thank you.

Company Response:

State: CA

Zip: 92880

Submitted Via: Web

Date Sent: 2021-03-06

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4145623

Date Received: 2021-02-17

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Their investigation did not fix an error on your report

Consumer Complaint: ERC ( Original Creditor : XXXX XXXX XXXX ) XXXX Date Opened XX/XX/2019 Balance {$500.00} I dont believe that this reporting is correct. This reporting is incomplete. Your agency is supposed to provide the missing information as they are missing from the report. I see that this account has a charge-off status but Im still seeing balance being reported. Are you aware that its a violation?

Company Response:

State: OH

Zip: 43207

Submitted Via: Web

Date Sent: 2021-02-17

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4143908

Date Received: 2021-02-16

Issue: Attempts to collect debt not owed

Subissue: Debt was paid

Consumer Complaint: I don't know where to start. Enhanced Recovery Company began stalking me for payment of accounts in XX/XX/2018. They called me at home, at work, they called my family and friends! Finally after they threatened legal action against me, I paid them, and at the time they said all collection activity would stop, and that they would DELETE the items from my credit report. They have failed to hold up their end of whatever " bargain '' they coerced me into! I DEMAND SOME FORM OF JUSTICE! HAVEN'T I ENDURED ENOUGH FROM THESE MONSTERS? HELP ME!

Company Response:

State: PA

Zip: 19104

Submitted Via: Web

Date Sent: 2021-02-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4142863

Date Received: 2021-02-16

Issue: Took or threatened to take negative or legal action

Subissue: Threatened or suggested your credit would be damaged

Consumer Complaint: Provide me with the full original contract with my wet ink signature & the full purchase agreement & proof that you own this debt or remove this debt account that say I owe you off my XXXX & XXXX

Company Response:

State: AZ

Zip: 85201

Submitted Via: Web

Date Sent: 2021-02-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4142247

Date Received: 2021-02-15

Issue: Incorrect information on your report

Subissue: Information belongs to someone else

Consumer Complaint: In 2016 my company had bought a new XXXX and XXXX for me through the service provider " XXXX ''. My job shortly after relocated me to south Texas and my service wasnt great at all so I called and called and finally got XXXX to accept me to return my XXXX and XXXX so I could go get another provider that worked better in the area. I did that and then a year later they hire ENHANCED RECOVERY SERVICES! They have done nothing but harass me and called me names and lied about the balance which went from {$750.00} dollars to {$1500.00} somehow. I have tried many times and was patient but we have an attorney who asked us to file this and we will be in touch.

Company Response:

State: KS

Zip: 670XX

Submitted Via: Web

Date Sent: 2021-02-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4141908

Date Received: 2021-02-15

Issue: Attempts to collect debt not owed

Subissue: Debt is not yours

Consumer Complaint: I never had an account with these collectors/creditors. I tried to contact them several times and ask for proof of ownership but they failed to send me the necessary documentation to prove that I really own this account.

Company Response:

State: MD

Zip: XXXXX

Submitted Via: Web

Date Sent: 2021-02-15

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Complaint ID: 4141518

Date Received: 2021-02-16

Issue: Problem with a credit reporting company's investigation into an existing problem

Subissue: Investigation took more than 30 days

Consumer Complaint: I have file a dispute in regards to the incorrect items on my credit report. It has been well over 30 days and I have not any investigation results.

Company Response:

State: TX

Zip: 760XX

Submitted Via: Web

Date Sent: 2021-02-16

Company Response to Consumer: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


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Select another page to read more about how -real people- receive -real harm- from these banks, credit bureaus, and others.